# SJCAM Zone — user reviews > 181 indexed App Store user reviews of SJCAM Zone by Shenzhen Zhencheng Technology Co., Ltd., rated 4.70/5 from 518 ratings. - Source: https://appshunter.io/ios/app/sjcam-zone/id991679682/reviews - App overview in markdown: https://appshunter.io/ios/app/sjcam-zone/id991679682.md - Rating breakdown: 5★ 436 · 4★ 35 · 3★ 20 · 2★ 7 · 1★ 20 ## What do users think of SJCAM Zone? Overall sentiment: negative **Pros** - 👍 Camera connection - 🚀 Simple app - 🚀 Works as expected **Cons** - 🐛 Frequent disconnections - 🐛 Crashes and freezes - 🐛 Compatibility issues - 🐛 Poor video/image quality - 🐛 Difficult to use - 🐛 Buggy app - 🐛 Unstable connection **Commonly reported bugs** - App crashes on startup - Unable to connect to camera - Fails to download/transfer media - Incorrect language display - Frequent disconnections **Most requested features** - Update app to support newer devices - Improve video/image transfer functionality - Add more camera settings and controls - Provide better documentation and troubleshooting ## Newest reviews (19 of 181) ### 3/5 — Challenging *2026-01-26* Still trying to figure out how to use ### 2/5 — No era lo que esperaba *2026-01-05, version 6.7.7* No tiene buena resolución la cámara aparte muy mala calidad para la conexión los dos manuales que trae no es nada de lo que tienes que hacer para activarla ### 2/5 — App doesnt work too well *2025-12-31* Very sketchy app ### 3/5 — iPhone Cellular Data interface *2025-10-29* Please fix the issue with the app not staying on if the main cellular is set to on for the entire iPhone. Turning off the cellular data on SJCam app won’t fix it. I am having to turn-off the main iPhone cellular data off leaving all other app without access to cellular data. Like Google maps for example. Please fix this app not working if the cellular data is turned on. Thanks **Developer response:** We are very sorry for the inconvenience. If possible, please send the detailed information of the issue (including your camera model, camera firmware version, system version, app version, and any screenshots or screen recordings of the problem) to our support email at wyg0997@gmail.com. Our team will handle it as soon as possible. Thank you for your understanding and support. ### 3/5 — Live QR Code bugged? *2025-10-22, version 6.7.4* So the app is working as intended the only thing is when it generates the QR code to start the live stream idk if the QR code is faulty or if the c400 is having hard time scanning the QR code but I can’t get it to work ### 4/5 — App is now working as it should - SJ4K *2025-08-20, version 6.7.4* UPDATE: 08/19/2025: today I decided to delete the SJCAM Zone app and reinstall to see what would happen. After the reinstall, the cam connected and 20 seconds later the connection between cam and app went off. Subsequently it would connect but now stayed connected only for 2 or 4 seconds. THEN I WENT TO iPHONE SETTINGS >APP AND TURNED OFF CELLPHONE DATA FOR THIS APP. After that, the app and camera connects and STAYS CONNECTED. Now if I can or the makers of this cam find away to have the cam pick up spoken words as it records, this camera will be worth it. It doesn’t have an external mic input. So I am changing 1 * to 3 ***. ———————————————- The app keeps on closing after 3 seconds after being connected to the camera. Totally obsolete. Camera won’t pick up spoken sound but will pick up the motorcycle’s and wind noise. Useless. Waste of money. This is why poor pays twice. Now the app as of 08/14/2025, won’t work with the camera at all. It won’t connect but they keep sending updates. ### 1/5 — Does not connect *2025-06-29, version 6.6.7* Seriously. Why is this app so poor? Does not connect to camera! ### 1/5 — Disconnected all the time *2025-05-31, version 6.6.5* This is a stupid app that it seems no one is maintaining it. I have tried from iPhone XS Max to 16 Pro Max, nothing can stay connected for more than 1 second. If there were a minus star, I would’ve given that instead of 1 star. ### 1/5 — Disconnects frequently *2025-04-17, version 6.6.3* I have a C200 and C300 camera. Every time I display the media recorded on the camera over wifi it disconnects within a few seconds. iPhone 13 Pro iOS 18.3.2 Reinstalled SJCAM zone Firmware latest on both cameras ### 1/5 — SJCAM 300 *2025-04-05, version 6.6.3* It’s trash when it connects to the phone it will instantly disconnect and when you go to the website they don’t even give you troubleshooting instructions. ### 1/5 — USELESS APP *2025-04-03, version 6.6.3* The app keeps on closing after 3 seconds after being connected to the camera. Totally obsolete. Camera won’t pick up spoken sound but will pick up the motorcycle’s and wind noise. Useless. Waste of money. This is why poor pays twice. ### 1/5 — Horrible app. Wish it worked correctly *2025-03-09, version 6.6.3* It will connect to camera and enable you to see camera's view from your phone. But only for a couple seconds before it crashes. Then you connect it again and it crashes again in seconds rinse and repeat ### 1/5 — Never worked never will *2025-03-08, version 6.6.3* I’ve been working on this toy I wasted money on two years ago, trying to get it to connect to iOS Every time I attempt to video, the app immediately closes Two years, save yourself, the abuse, ### 1/5 — App Never Works *2025-03-03, version 6.6.3* The app will open up and allow you to connect to its WiFi. The second you want to have a view of the camera through the app, the app just closes. Impossible to use. I deleted app, hard reset my phone, reinstalled and connected. I open app and it immediately crashes. I’ve been trying for 4 days and can’t use this product. ### 1/5 — Agree with others - useless *2025-01-29, version 6.6.3* How is this even an app? Disconnects after a few seconds, each and every time. The atrocious app ruins the entire product. ### 1/5 — Failed *2025-01-11, version 6.6.3* Connection continually fails. Never able to connect in order to wirelessly transfer files or operate camera remotely ### 2/5 — Hot summertime garbage *2025-01-06, version 6.6.2* Poorly designed app. Not intuitive. Suddenly asked for a password for the camera that I’d never needed before. Found the default one in an online manual. Error messages are in Chinese characters. The camera is decent so hope they update this mess. ### 1/5 — wish i had read these reviews first *2024-12-08* for c200 pro. Camera works fine. Have the optional remote which works as well. App however is another story. Can connect to iphone using both methods provided but almost immediately disconnects. No amount of fiddling around can get it to work. Seems by reading the reviews the issue has been going on for years which leaves me little hope that there is going to be a solution ### 1/5 — Not compatible with SJ11 Active *2024-11-29, version 6.6.0* Not compatible with SJ11 Active ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating *2026-01-25, version 6.7.7* I’ve no problem connecting to the camera, but impossible to download video and photos ### 1/5 — Not Compatible. *2025-12-06, version 6.7.6* The app no longer sees my M2. Why? Please allow access for older models. This is really frustrating! ### 1/5 — Connection issues *2025-11-25* Connection issues I tried to connect Wi-Fi and it keeps saying connection interrupted video on my phone, but I can control everything else through my phone. I can even hit record and it will record is not showing on the screen on my phone and it keeps saying connection interrupted. Please check Wi-Fi settings. Everything is correct. ### 1/5 — Bugs/ app connection and settings *2025-10-30* The connection from phone to WiFi to camera is terrible.. the connection falls every 2 seconds. And the settings on the app should match all the settings on the camera. The app was frustrating. ### 1/5 — Crashes *2025-09-29* Can’t use app because after connecting, the app crashes. ### 1/5 — Horrible *2025-08-09* Software makes or destroys a product. Their software is terrible. Doesn’t matter how good the product is **Developer response:** Thank you for your feedback. We understand how important software is to the overall product experience. If possible, could you tell us more about the specific issues or inconveniences you’ve encountered? This will help us improve more quickly. You can send your feedback to this email address: wyg0997@gmail.com. We review every message carefully. ### 1/5 — Frequently disconnecting *2025-07-17, version 6.7.0* Need to fix bugs ### 1/5 — GARBAGE *2025-07-15, version 6.7.0* I bought the camera that uses this app and sent it back to Amazon. App is unstable, unusable and unreliable. No support and after downloading the app and opening it, it crashes and after opening it again it does the same thing over and over and it wants full access to my wifi internet! Nope. Another Chinese app that is worthless and untrustworthy. ### 1/5 — Glitchy App and Poor Performance *2025-07-11* The app required to use this device is incredibly glitchy and unstable. Video playback is nearly unwatchable—the brightness and contrast are so off it looks like something out of a horror movie, with everything nearly pitch black. I inserted a 128GB microSD card (the maximum supported size), and the app claims it will only record 11 minutes of footage. Even worse, the app crashes every 20–30 seconds, constantly throwing me out. Overall, this product feels unfinished and unreliable. **Developer response:** We’re very sorry for the inconvenience this has caused you. We take your feedback seriously and would like to help resolve these issues as quickly as possible. To assist us in identifying and troubleshooting the problems, could you please provide the following information: 1. Screenshots or screen recordings showing the issues (for example: the video playback brightness/contrast problem, the incorrect storage capacity display, or any error screens when the app crashes). 2. The model and operating system version of the device you’re using. 3. The current version number of the app (you can usually find this in the app settings). 4. If possible, the error log files from your device. On iOS, you can find them under: Settings > Privacy & Security > Analytics & Improvements > Analytics Data, then look for files starting with SJCAM ZONE and share them with us. You can send the screenshots, recordings, and log files to us email at wyg0997@gmail.com Again, we sincerely apologize for the inconvenience and appreciate your understanding and cooperation! ### 1/5 — Wifi problem *2025-06-30, version 6.6.7* wifi was always annoying disconnecting. Cannot download videos to iphone. ## Most praised reviews (10 highest-rated) ### 5/5 — Just Got the Camera and downloaded the App. *2023-01-23, version 6.2.4* As someone said, it keeps closing the camera connection to the wifi. The fix is to go to settings>cellular>SJCAM and turn off cellular data for the app and not the main cellular to the phone. Then when you reconnect, the app will ask to enable cellular data but ignore it. I will give 5 star for now as I am getting to know the app and have no real reason to give less right now. ### 5/5 — It’s to have *2018-04-16* I’d suggest this as a staple on anyone who uses this on a vacation or trip because it’s really nice for reviewing clips and pictures. I just wished I had tutorial to show me all the really cool features and controls for my camera remotely. ### 5/5 — Works as Expected *2018-03-05* For the knockoff price you get the knockoff app. Works well enough. Had to install firmware from an SD card to my sj6 legend to get it to work. Been solid since then. Ui is pretty weird but it does everything I'd want. One feature request: download all content from device to phone. This would save me time for the one action I need this app for ### 5/5 — Finally!!! *2016-11-06, version 4.5* This update has actually made this app useful, and also had made my SJ5000WiFi function much better. The app no longer drops communication with the camera causing it to reboot while recording. The media sharing is cool too. This app now looks like some time and maybe even some money has gone into this project. Maybe now I will get the camera out more than once a year. ### 5/5 — Works great *2016-10-08* It works great for me, the delay appears to be somewhere around a second. Ultimately not that bad... For anyone wanting to know how to actually connect to the camera after you add it on wifi like I was all you have to do is hit the big blue plus button in app then select camera. This will start the connection. This took my camera(sj m20) about 4 seconds. ### 5/5 — - *2016-07-24, version 3.2* Please change it back to the new one I hate the old version of this app ### 5/5 — Works *2016-01-30, version 3.0* Anyone who says otherwise hasn't set it up correct. Download app, turn cam on and press the wifi button (ensuring you have a wifi model!), it should appear in your wifi list in settings on your iPhone. Choose the cam and enter password 12345678. You should now be connected. Easy ### 5/5 — Update fixed the connection error *2016-01-25* App works great and connects like it should pretty fast. It seems if an update doesn't work they come out with an update to fix it within a couple days. Great camera quality!!! ### 5/5 — Works great! No problems. *2016-01-09* I can not believe all the negative reviews. This app actually works better then the goPro app (I also have a Hero4 Silver). 1. make sure the Wi-Fi is enabled on on the camera. 2. Then go to wi-fi settings on phone and select the SSID of your camera and establish a connection. 3. Open the app and click "connect to camera". This may take up to 45 seconds. 4. Be aware that if your power settings are set to turn off the camera after a specified period this can terminate a Wi-Fi session. ### 4/5 — Camera Connection *2025-12-02* The camera connecting to the WiFi is a little off. It does not always connect immediately. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*