# Skillshare: Creativity Classes — user reviews > 1,513 indexed App Store user reviews of Skillshare by Skillshare, Inc., rated 4.80/5 from 25,352 ratings. - Source: https://appshunter.io/ios/app/skillshare-creativity-classes/id916819843/reviews - App overview in markdown: https://appshunter.io/ios/app/skillshare-creativity-classes/id916819843.md - Rating breakdown: 5★ 22,951 · 4★ 1,499 · 3★ 214 · 2★ 108 · 1★ 580 ## What do users think of Skillshare? Overall sentiment: mixed **Pros** - 🎨 Excellent variety of creative classes - 🤓 High-quality instruction from industry professionals - 🕰 Flexible learning at your own pace - 💡 Inspiring and motivating content - 📚 Broad range of topics covered - 🤑 Good value for the subscription cost **Cons** - 🔍 Lacking search and organization features in the app - 🖥 Limited functionality compared to the website - 🔌 Offline viewing issues and inconsistencies - 🤖 Buggy and unstable app performance - 🔒 Questionable billing and cancellation practices - 💬 Poor customer support and communication **Commonly reported bugs** - App crashes and freezes frequently - Video playback issues and syncing problems - Inconsistent user interface and navigation - Inability to access class resources and materials - Account management and cancellation difficulties **Most requested features** - Ability to sort and organize saved classes - Offline class downloads and viewing - Seamless integration between app and website - More advanced search and filtering options - Picture-in-picture mode for multitasking - Direct class enrollment and feedback from the app ## Newest reviews (12 of 1,513) ### 3/5 — Can't access my classes *2026-06-24, version 5.6.39* I signed up for a free trial. I wanted to continue and was offered a premium membership for $18.99 per month. I accepted this offer but… Every time I try to access the classes I was using under the free trial, I can't access my class anything and it only gives me the option of paying $49 per month (or $187 per year) what happened to my $18.99 premium membership and what is covered under that membership? ### 2/5 — Thieves *2026-06-12, version 5.6.39* I’m gonna make this short these jerks did not send me a warning seven days before my trial was up AND tried to charge my PayPal account that had no money in it $150 4 1/2 days at 5:00 AM before my cancellation was due the instructors haven’t been active for four years and the same instructors are on YouTube for free when I requested support and help not one damn answer not happy never again ### 1/5 — Annual Renewal Trap *2026-06-04, version 5.6.39* I was charged $167 for an annual renewal and denied a refund despite contacting customer service immediately. Be sure to understand Skillshare’s annual auto-renewal and refund policies before subscribing. They will not refund you if you miss their single email notifying about the renewal. 🙃 ### 1/5 — Impossible to cancel *2026-05-25, version 5.6.39* Lessons might be ok but seems like sketchy business when it’s impossible to cancel and still charging people on canceled cards. ### 2/5 — Couldn’t sync to my iPad *2026-05-25, version 5.6.39* I subscribed using my iPhone and when I tried to log in the same account from my iPad I couldn’t and kept saying you already subscribed but still shows join now. Also courses should display when It was created or updated especially in tech . You can’t have an AI prompt course without mentioning Claude for example seems like it was done few years ago ### 1/5 — Très déçue de ne pas avoir reçu de rappel *2026-05-24* Ayant une vie bien chargée, je n’ai pas pris le temps de vérifier si mon mois gratuit touchait à sa fin ou non. Je suis dégoûtée et très déçue d’avoir reçue ma facture pour un abonnement annuel que je ne voulais pas. Et ce, sans recevoir le moindre rappel, qui est selon moi le strict minimum. Très très déçue. ### 1/5 — OVERPRICED, astoundingly so *2026-05-20, version 5.6.39* Not worth it. (Not just the app, the whole service.) In my opinion, they’re an extremely shady business who use aggressive sales and marketing practices to ensure their bottom line is as fat as possible. The fact that they offer “certificates” would be hilarious to me if it wasn’t for the fact so many people will fall for it. They’re blowing a bunch of hot air when they talk about “all the features and perks” they offer. I implore current and potential future users to always ask themselves the question, “am I actually getting anything out of this membership/subscription?” Because electronic badges, unaccredited certificates, and a bunch of basic mobile app features doesn’t amount to much if you’re not actually learning any SKILLS. (Or if the content being paywalled is just as easily available, and as reliable, as watching YT vids.) ### 3/5 — Offline problem *2026-05-20, version 5.6.39* The app is very good but unfortunately the off-line use recently has been problematic. At first I thought I was having a problem with my fingertips on the iPad but when I want to watch off-line videos, this app is not responding. It eventually gets there but only after a degree of frustration.If that can be fixed, the rest of this app is very good. Two stars off until it is fixed. May, 2026 - Still having problems getting offline downloads to work. Gave up trying to use it for long flights. ### 1/5 — Poor Business Practices *2026-04-25, version 5.6.39* If you decide to go with SkillShare, make sure you confirm with the company that your subscription is cancelled before assuming it is. I cancelled a yearly subscription and was still charged the next year for $168.77. I contacted customer service about the issue within 48 hours of the mistake being made and they said, “it’s against our policies to offer refunds of yearly subscriptions”. I hadn’t logged into the site for over 6 months and now they want me to pay for another year’s worth of a service I do not use. Poor business practices. ### 1/5 — You can learn more on YouTube for free *2026-04-15, version 5.6.39* Some ok instructors/classes, but way overpriced and the customer service is awful. Save your money and learn on YouTube for FREE. Such a waste of $$. ### 1/5 — Read the fine print before you take the free trial!!! *2026-04-14, version 5.6.39* It seems that I am not the only person who was completely ripped off by this app and subscription! I was charged for a full year without my knowledge. When it finally came to my attention they said they wouldn’t do anything about it because it was past the 7 day period. Apparently I can “cancel at anytime”. But the trial was not clear. It’s completely unhelpful to say that I can cancel at anytime when I didn’t even know I had been fully subscribed! I was not notified! Extremely disappointed,frustrated and a very manipulative, sneaky way to make money! Don’t use it unless you are very, very careful about canceling properly. ### 1/5 — Awful do not do free trial *2026-04-13, version 5.6.39* I cancelled subscription as detailed but still tried to take money, I have reported to bank and had permanent block now put on but they are STILL trying to take my money! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Many Free Classes *2026-08-27, version 5.6.39* Many of the classes are not free. I have to have a subscription in order to take many of the classes. Not worth the money. I’m pretty disappointed. I recommend not using this app if you don’t want to pay for a subscription. ### 1/5 — Bad customer service *2026-08-13, version 5.6.39* I tried to contact customer service and just got constant AI responses. They make canceling your membership very difficult. It was impossible for me to get ahold of an actual person. I do not recommend using Skillshare. It is very expensive with terrible customer service. ### 1/5 — Waste of money *2026-07-21, version 5.6.39* It starts exciting. You have hundreds of videos that look amazing. But then you realise there’s nothing on here that you couldn’t also get for free on YouTube. So don’t waste your money on this. Seriously. And watch out if you do subscribe. Auto-renewal is on and they won’t let you cancel even if it’s on the day it automatically (and without a pre-warning) renews. ### 1/5 — Complete Amateurs Faking Knowledge and Teaching it Badly *2026-07-20, version 5.6.39* This app and the lessons are outdated useless and overpriced. Pathetic mockery of actual mastery of any true skills here. 🤮 ### 1/5 — Scam *2026-07-14, version 5.6.39* I had cancelled my subscription and got charged anyway and couldn’t get a refund. Do not recommend. ### 1/5 — Poor App *2026-06-28, version 5.6.39* They make better apps with better teachers. Mainly people tryna push their views on you. And you’re paying to be indoctrinated. No thank you. ### 1/5 — Taken money without permission *2026-06-22, version 5.6.39* Do not use - I signed up for a trial period, cancelled well in advance and they took payment of £49.99 without permission ### 1/5 — Customer Service Sucks *2026-06-21, version 5.6.39* I completely forgot that my ANNUAL subscription was up for renewal. I was charged for the year. I pleaded my case two days after the renewal date to no avail. Now I paid for a product for a year that I will never use. Buyer beware. ### 1/5 — Good luck cancelling *2026-06-11, version 5.6.39* It’s really not that great of a product. At least not to justify paying for year after year. But you cannot cancel through rocket money, cancelling through them is confusing and if you thought you think you’ve cancelled and haven’t they WILL NOT refund you even if you contact them as soon as the charges are made. They’ll email you back and forward all day but not give you a penny. Also they hiked the price from $99 to $167 and all I got was an email buried in spam just letting me know and a “oh well” email when I contested it. If I the price was realistic and I could cancel without issues I would be into this product but I cannot support predatory companies that make money through “gotcha” tactics like this. Nobody has time to read your long winded customer agreement. Just treat customers right and they’ll come back. It’s simple math. ### 1/5 — Awful customer service *2026-06-11, version 5.6.39* Really poor customer service - they automatically sign you up to an auto-renewing subscription and I forgot to turn it off (over a 12 month membership it’s easy to forget you didn’t click a button). On the day of renewal - I immediately contacted customer service asking for a refund as I’d cancelled my subscription and was told it was not their policy to allow refunds under the circumstances. I think that’s absolutely awful customer service - it may not be their policy but THEY have set their policy that way, clearly in an attempt to make money (steal) off members who have forgotten to turn off the auto renew subscription. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App. Great Courses. *2026-07-25, version 5.6.39* No need to spend thousands of dollars when you can learn from great teachers on Skillshare! I wish I knew about Skillshare before I took an expensive course. I have learned more here. If you want to go deeper in your craft it’s also a great way to see which teachers you like best before you take their more advanced courses. ### 5/5 — Best up ever *2026-07-24, version 5.6.39* I love this app, it has great content as well as the best educators. ### 5/5 — Learn what you want, when you want! *2026-07-22, version 5.6.39* Love this app, I have just repurchased my yearly subscription. As a new artist, it’s been great to have such a variety of great tutorials on a wide breadth of subjects and styles to explore. The teachers are knowledgeable and, it’s a great place learn and follow your interests as well as push you out of your comfort zone. Lots of learning, no pressure. What more could you want! ### 5/5 — Good value for money *2026-07-09, version 5.6.39* With thousands (possibly more) courses on all possible skills all included in the subscription, Skillshare is great value for money. Whatever you are interested in learning, it probably will be there. ### 5/5 — Wow *2026-07-07, version 5.6.39* So many great resources. I signed up to learn to draw now I’m painting taking photos and can’t wait to start dress making ! ### 5/5 — Ready to Learn! *2026-04-29, version 5.6.39* Awesome app! ### 5/5 — My favorite life balance app *2026-04-23, version 5.6.39* I work hard as a nurse and on my off time, I love being able to take a class and learn something new. I had taken a field journaling class at a local art center and although I loved it, I wanted more! I started taking field journaling classes through Skillshare and learned so much, at half the price for a year as I paid for a two day class!! I’ve also taken crochet classes, water color, Procreate, public speaking, and the list goes on! ### 5/5 — Love it! *2026-04-18, version 5.6.39* Fantastic resource for endless classes about any topic you might be interested in. Very reasonable membership cost for the amount of resources and access to information. 10/10 ### 5/5 — Loving Skillshare!! *2026-03-20, version 5.6.39* I love Skillshare! I’ve taken 24 classes so far and there is still so much ahead to look forward to. I am able to find classes for everything I’m interested in and the classes are high quality. 🩵 ### 5/5 — Impressed so far *2026-03-17, version 5.6.39* There seems to be a lot of content on here (for my particular interests, anyway). Already 1.5 courses in, with twenty or so saved, and having a lot of fun. Very satisfied so far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*