# SKIMS — user reviews > 342 indexed App Store user reviews of SKIMS by SKIMS Body Inc., rated 4.90/5 from 56,620 ratings. - Source: https://appshunter.io/ios/app/skims/id6449501345/reviews - App overview in markdown: https://appshunter.io/ios/app/skims/id6449501345.md - Rating breakdown: 5★ 53,562 · 4★ 1,874 · 3★ 507 · 2★ 200 · 1★ 477 ## What do users think of SKIMS? Overall sentiment: positive **Pros** - 👍 Comfortable and high-quality clothing - 🚀 User-friendly app design - 💎 Loyalty program and rewards - 🥰 Love for the brand and founder - 👌 Efficient customer service **Cons** - 🐛 Buggy app with login and cart issues - 🤔 Inconsistent inventory and sizing information - 📦 Frustrating return and shipping experiences - 💰 Expensive products **Commonly reported bugs** - App crashes and freezes - Login issues and account not found errors - Problems adding items to cart - Incorrect inventory and pricing information **Most requested features** - Add wishlist/save for later feature - Improve sync between app and website - Provide more detailed size and fit information - Add currency conversion and localization options ## Newest reviews (10 of 342) ### 2/5 — Login issues *2026-07-15, version 4.0.1* The app has problems with kicking you out, if I haven’t opened the app in awhile I have to sign in each time. ### 5/5 — No first time buyer discount *2026-07-13, version 4.0.1* Really wish I had been given some type of first time buyer discount. Was quite disappointed. ### 5/5 — Obsessed *2026-07-12, version 4.0.1* Kim knows what she’s doing. Every swim suit I own is Skims. They’re so flattering and fit perfectly. ### 5/5 — Tshirt bra *2026-07-11, version 4.0.1* The skims fits everyone tshirt bra is the best!! feels like second skin. I cannot reccomend enough! ### 5/5 — GOOD QUALITY *2026-07-05, version 4.0.1* Nice fit & comfortable ### 5/5 — Great shopping experience! *2026-07-05, version 4.0.1* I really enjoy my shopping experience on Skims. Great detailed product descriptions and product photos both on and off models. ### 5/5 — HB and KK ❤️ *2026-06-22, version 3.19.0* I honestly have been wanting to place an order for years and this collab just made me click pay I love both hailey and kim but the two how could I not and definitely will be a reoccurring customer from now on I can’t wait to have these item on my body thank you sm Kim and hailey🫶🏼🫶🏼🫶🏼 ### 5/5 — SKIMS THE BEST *2026-06-20, version 3.19.0* I love SKIMS!!!! ### 1/5 — App is so bad I don’t want to order anything *2026-06-12, version 3.19.0* App never loads and you have to put your info in so many times ### 1/5 — Worst and terrible *2026-06-05, version 3.18.0* I placed order this store but they never refund for return items and not working customer service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Show sizes on prior orders *2026-07-30, version 4.0.1* Great app except it is super annoying that when you go to reorder you can’t see what size you ordered last time (unless it still qualifies to be returned and you start that process). Especially in this business size is very important and for people new to you products there is a lot of trial and error. ### 1/5 — What’s the point of this app? *2026-07-19, version 4.0.1* Really not sure what the point of this app is. It’s the exact same as just shopping from the web. I only downloaded it because I thought maybe there would be discounts. There aren’t. I ended up finding every single thing I wanted in the colors I wanted BRAND NEW WITH TAGS for 50-70% off on Poshmark tho— there was a ton of Skims stuff ok there that was new with tags so I highly recommend looking there first before you purchase directly from Skims. These products are basically the same as Victoria Secret so I’m not sure what justification there is for the massive price difference aside from the kardashian name (not a selling point for me). ### 1/5 — Terrible app *2026-07-17, version 4.0.1* Unable to login now after re-installing app. When I was as able to login, I could not complete my purchase. Unable to move to the checkout screen and absolutely no one will help nor answers my questions. Trash app that clearly doesn’t work for everyone ### 1/5 — Can’t even login *2026-07-12, version 4.0.1* This app is really bad. You get an email verification code and every time it rejects the exact code it sent you. If you can’t even log in properly, then I’m done. What a load of garbage! ### 1/5 — Logging in every time *2026-07-04, version 4.0.1* The app becomes a bit useless and redundant if I'm having to login every time I use it. I don't see myself keeping it if that doesn't change ### 1/5 — Difficult to order *2026-07-02, version 4.0.0* The app and site is one of the most difficult to use. There were so many technical issues. I couldn’t even speak to anyone on the phone because there is no number and the chat was difficult to convey and resolve. I had to eventually delete the app and reinstall it and order and the color I originally ordered on clearance was unavailable. It was a very frustrating experience. ### 1/5 — 👎👎👎 *2026-07-02, version 4.0.0* You sent me an email yesterday telling me about the update, but it's really hard to use after the update. I gotta re-enter my email and verification code every time I log in. So annoying! ### 1/5 — THEFT AT RETURNS WAREHOUSE *2026-07-01, version 4.0.0* I recently returned 6 items. I received a refund for 4 of the items. When I called to inquire I was informed that the warehouse was unable to confirm receipt of 6 items and were only able to confirm 4 items. I returned 6 thongs. They are tiny packages, can easily be pocketed. I explained profusely that I returned 6 items. I was asked if I took a photo of what i returned— of course I didn’t! Since when does a customer have to protect their return from stealing employees!? This was an incredibly frustrating experience. How can one prove the items in their return? It’s impossible. So the customer takes the loss. This is horribly wrong on every level from Skims and I hope they take responsibility. I searched online and found many complaints. Blatant theft. We aren’t rich Skims. ### 1/5 — Absolutely the worst! *2026-06-18, version 3.19.0* I ordered first time directly from SKIMS, and returned the items because it didn’t fit me. Never had any update from them, and when I contacted them myself(10 days after they received it), they told me they can’t get me full refund because some items are missing. I returned EVERYTHING and have a return receipt with weight of package, so when I asked why didn’t they reach out to me before, and what missing, what was the weight of package when they received it, they ignored all of my questions and now saying that they never received the package. There is no phone number to call, their customer service is nightmare.Have to work with my credit card company now to get my $300 back. Buy at your own risk! HORRIBLE !!!! ### 1/5 — Wrong item sent *2026-06-18, version 3.19.0* They sent me the wrong item. If I want a refund I have to pay for shipping. If I want a gift card and re order the right item I have to pay for shipping. So I paired $14 extra for literally the wrong item. Horrible ## Most praised reviews (10 highest-rated) ### 5/5 — My picky college kid will not wear any other underwear if they are not SKIMS! He loves the material! *2026-08-30, version 4.2.0* I purchased my son’s SKIMS for Christmas and now my youngest son (college kid) refuses to wear any other underwear!! His words not mine “I have never had a pair of undies that keep my sack cool like SKIMS” 😂😂😂 He absolutely loves material. So just like his ma’am he too is NOW a self proclaimed SKIMMER. 🥰🥰❤️❤️ ### 5/5 — Happy *2026-08-17, version 4.1.0* Love skims ### 5/5 — In love *2026-08-17, version 4.1.0* I love skims ### 5/5 — Skims is my favorite *2026-08-17, version 4.1.0* I just love skims much ! every thing is top tier quality ### 5/5 — Tank *2026-08-15, version 4.1.0* This Tank is literally so good. It fits so perfectly and feels so good. Like the best. ### 5/5 — Fav! *2026-07-30, version 4.0.1* I am in love with Skims! ### 5/5 — Skims *2026-07-27, version 4.0.1* Good products worth the prices ### 5/5 — Happy *2026-07-25, version 4.0.1* Love the cotton and silk ### 5/5 — Skims *2026-07-15, version 4.0.1* Skims is a great website, You can set your self up for deals! and percent off!. i’ll definitely be using it again. ### 5/5 — The best *2026-07-13, version 4.0.1* So easy and affordable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*