# Skinner: Analyze your skin — user reviews > 19 indexed App Store user reviews of Skinner by Popiol, rated 2.40/5 from 30 ratings. - Source: https://appshunter.io/ios/app/skinner-analyze-your-skin/id1645497592/reviews - App overview in markdown: https://appshunter.io/ios/app/skinner-analyze-your-skin/id1645497592.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (9 of 19) ### 1/5 — No Way To Cancel *2024-10-04* I tried the app for the trial period. Tried to figure out how to cancel. There isn’t a way. Deleted the app and it still didn’t delete or cancel. Got charged $30 and tried to write an email for a refund, it’s saying that the email address and message was blocked with an error code! This is ridiculous! Don’t try it! **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — Waste of money and no way to cancel subscription *2024-10-04* Need info on how to cancel and would like a refund. Voicemail is full on the only # given. No info on website. My fault for not digging deeper and just buying the app but do not want to be charged monthly when they don’t show you how to cancel **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — LIES! Scam!!!! Fraud!!!!!!! *2024-10-02* Can’t cancel after trial. No way to cancel!!!!!!!! **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — Doesn’t work *2024-09-29* Don’t download this app, says you can try it for 5 days and cancel, but gives no way to cancel subscription. **Developer response:** Thank you for your feedback! ### 1/5 — Stole my money told me $1 and ended up charging me $11 *2024-09-27* This app is shady **Developer response:** Thank you for your feedback! ### 1/5 — How do I cancel! *2024-09-27* There is literally no information anywhere on this app on how to cancel.. I paid $1.00 for a week I think then it will charge 30.00 a month I believe and come to find out the information offered is very general and not very reliable. I want to cancel. I do not want to pay per month for this app. It does not show up in my subscriptions on my iPhone so I don’t have the option to cancel that way. **Developer response:** Thank you for reaching out, and we’re sorry for the inconvenience. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — Horrible app *2023-11-02* Scared me so bad. Told me I had cancer. Went to the doctor and I didn’t. Stressed me out so bad. Do not trust this app!!!!! Should be deleted!!!! **Developer response:** We are very sorry that you are faced with this situation. App can't substitute a doctor, app helping you to monitor your skin health and detect any unusual or alerting skin conditions. App screening recognizes 58 different skin conditions and tells you when to book an appointment. App is created on the basis of artificial intelligence as a result of joint work of IT specialists and doctors. ### 1/5 — Doesn’t even have a free try *2023-10-23* Doesn’t even give you one free to try it out. Find a different app. **Developer response:** Our app is an innovative prediagnostic app helping you to monitor your skin health and detect any unusual or alerting skin conditions. App screening recognizes 58 different skin conditions and tells you when to book an appointment. App is created on the basis of artificial intelligence as a result of joint work of IT specialists and doctors. ### 1/5 — Disgusting app *2023-10-11, version 1.3.1* Disgusting user flow of app. Fools you into thinking it’s a service for good. You submit photo (presumably they gather that data to later sell) and then they spring a charge screen on you to collect results. Vile morals and ethics. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stay clear of this scam *2025-12-09, version 2.4.0* Paid £2/99 as required downloaded the app as required, scanned my skin as asked. They then asked me to pay either £9/99 per week or £19/99 for a week. Total waste of £3. Have reported this to apple ### 1/5 — Fraud *2025-10-23* They will not allow you to unsubscribe once you subscribe. Their app won’t even show in your regular subscription list on your iPhone. An absolute scam. **Developer response:** We’re sorry to hear you had trouble cancelling. Please note that subscriptions can be managed or cancelled anytime through your App Store account settings. Our app doesn’t have access to your billing information or the ability to charge outside official store systems. We also have a detailed step-by-step guide on how to cancel your subscription available on our website. ### 1/5 — Fraudulent *2024-10-28* I have tried canceling several times and still see weird credit charges on my card which means your system is playing around with my payment info. It needs to stop immediately. There is no way on the settings to cancel and the one time I tried the feature it didn't work. This is fraudulent. **Developer response:** Thank you for reaching out, and we’re sorry to hear about your experience. Please contact our support team directly, and we’ll help resolve any issues with your account and cancellation process. ### 1/5 — Waste of money and no way to cancel subscription *2024-10-26* Need info on how to cancel and would like a refund. Voicemail is full on the only # given. No info on website. My fault for not digging deeper and just buying the app but do not want to be charged monthly when they don’t show you how to cancel I AM STILL NOT ABLE TO CANCEL THIS CHARGE. There is no where to cancel it or contact anyone!!!!! CANCEL MY SUBSCRIPTION. Kelley Lizardi **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — Charged fee without authorization *2024-10-15, version 2.2.0* There is NOWHERE to dispute anything. Any support link takes you back to information about the app. To me, that is a scam! This app shows up as free on the subscriptions so there is no way you can confirm anything is cancelled and no support via apple reporting. This needs to be looked in to! ### 1/5 — They’ll charge you *2024-10-13* I never used the app, I downloaded it and it clearly states on their webpage “get skinner for $4.99”…but I was charged $30 ???? **Developer response:** Thank you for bringing this to our attention. We apologize for any confusion regarding the pricing. Thank you for your feedback! ### 1/5 — Scam *2024-10-13* This website tries to charge after free trial with no way to cancel! Do not do it! Developers cancel me now ! **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — App support is no support *2024-10-05, version 2.2.0* Can’t cancel in app, emails in terms of use bounce back as undeliverable and the app support just takes you to a page with no additional info or support! ### 1/5 — Scam *2024-10-05* No way to cancel. This app developer needs to add a way to cancel subscription before it becomes a legal issue. This is a horrible way to screw people out of their money. **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. ### 1/5 — Shady App *2024-10-05* Dont download this app there is no way to cancel and you will get charge $30 I want my refund , trying to cancel since day one but no option to do it anywhere **Developer response:** Thank you for review. To cancel, please go to your account settings in the app. If you’re still unable to locate the cancellation option, please contact our support team directly, and we’ll make sure your subscription is canceled without further charges. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*