# Skinny Jump > Mobile app for managing Skinny Jump internet accounts and services. (iPhone/iPad app by Spark New Zealand Trading Limited.) - Source: https://appshunter.io/ios/app/skinny-jump/id1517322553 (this page in markdown: same URL + `.md`) - Developer: [Spark New Zealand Trading Limited](https://appshunter.io/developer/703229759) - Category: Utilities - Price: Free - Age rating: 4+ - Requires: iOS 14.0 · 19 MB - Languages: English - Released: 2021-03-25 - Data updated: 2026-08-09 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/skinny-jump/id1517322553/reviews.md ## What is Skinny Jump? The Skinny Jump app makes it easy to manage your account – check your balance, top up and renew your Skinny Jump plan when you’re on the go. Manage your account with the Skinny Jump app: 1. Activate your Skinny Jump modem and get connected 2. Top up your account using a voucher or a new card. 3. Renew your Skinny Jump plan- up to 5 times each month. 4. Check your balance to see how much data you have, and how much more you can use. 5. Gift credit to your loved ones who are also on Skinny. Download the app and start making the most of it. The app is free, but just a heads up: You’ll use a little bit of data downloading it, so be savvy and hook into some Wi-Fi if you’re running low on data. *****Handy tips for getting the app setup***** If you are new to Skinny Jump to set up this app you will need to enter the broadband number from your Skinny Jump modem. To receive your Skinny Jump modem and to register for Skinny Jump you need to visit a local Jump partner before downloading this app. To find your nearest partner check out www.skinny.co.nz/jump/. The broadband number can be found at the back or underneath the Skinny Jump modem. If you are an existing Skinny Jump customer you need to Sign Up to set up the app, your username and password can be the same as your current sign in, but these are not linked. ## Key features - Check account balance - Top up account - Renew plan - Activate modem - Gift credit - Manage data usage ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/skinny-jump/id1517322553/reviews.md ### 1/5 — Worst app ever downloaded *2026-07-11, version 1.3.0* App stuck at step 5/7. Cannot check the data left nor loading $. The worst app I ever downloaded. ### 1/5 — App and website fail hard *2026-01-20, version 1.3.0* For a communications and data provider, you can barely keep your website and the other access point, your app, running, for us to pay you. We WANT to pay you for more data but your useless infrastructure doesn’t allow us to and then we have no internet. ### 1/5 — Useless! *2025-11-30, version 1.3.0* This is the worst app. Setup is impossible and the wireless broadband through skinny is the worst provider I’ve ever encountered!! Constant interruptions to your connection. ### 1/5 — PROBLEMS WITH LOGIN *2025-11-13, version 1.3.0* I dont know how, but my phone just logged out by itself overnight. Now, I can’t …F’N log in! Even when i go to change pin 🤜🤕🤬 ### 1/5 — Plz Fix! *2025-10-28, version 1.3.0* Please fix the issue...i cant log into to my account. Using this for rural internet. The website isnt exactly great either. ### 2/5 — Doesn’t let me top up *2025-08-20, version 1.3.0* Has issues with letting me login sometimes and can’t top up as the continue option doesn’t even work so using my data. Needs big improvements ### 2/5 — Annoying app *2025-07-06, version 1.3.0* Lots of bugs and won’t let me save credit card ### 1/5 — Useless *2025-06-05, version 1.3.0* Honestly it’s better not to have an app at all (and just have a working website), than to have a crummy app like this one. I’m a skinny mobile customer (that’s awful too), but using jump for rural broadband. I couldn’t get past the mobile number, birthdate and accept terms point of sign-up 🫠 but fortunately the account must have actually been created earlier in the process, and I was able to use the email and password I set to log in on the website where my modem is associated properly and can be topped up. So in summary, a frustrating user experience… Skinny should can the app and focus on a decent website experience instead. ### 3/5 — Login difficulty *2025-03-05, version 1.3.0* Everytime i login it says password entered in invalid and i reset password and something went wrong comes up annoying ### 1/5 — App doesn’t want my money! *2025-02-25, version 1.3.0* Haven’t been able to top up my Skinny internet for months, have tried logging out and back in, reinstalling app still nothing. Customer care said the problem may go away in time … Haha. So every time I run out of credit I have to find the modems number and top it up like Im doing it for a friends mobile and it’s really annoying. Skinny do better please, fix your broken App 1/5 ## Frequently asked questions about Skinny Jump ### What can I do with the Skinny Jump app? The Skinny Jump app allows you to manage your internet account. You can check your data balance, top up your account using a voucher or card, and renew your Skinny Jump plan up to five times per month. It also facilitates modem activation and gifting credit to other Skinny users. ### How do I set up the Skinny Jump app? If you are new to Skinny Jump, you will need to visit a local Jump partner to register and receive your modem before downloading the app. You'll then need the broadband number from your modem to set it up. Existing customers can sign up using their current sign-in details. ### Is the Skinny Jump app free to download? Yes, the app is free to download. However, downloading the app itself will use a small amount of data, so it's recommended to connect to Wi-Fi if you have limited data. ### What are the requirements to use the Skinny Jump app? To use the app, you need to be a Skinny Jump customer. New users require a broadband number from their Skinny Jump modem, which is obtained after visiting a Jump partner. Existing users can sign up with their existing credentials. ### Can I renew my plan multiple times? Yes, you can renew your Skinny Jump plan up to five times each month through the app. This provides flexibility in managing your internet service as needed. ## Version history (last 5 releases) ### 1.3.0 — 2024-12-10 Thank you for using the Skinny Jump app. We're excited to share the latest updates designed to enhance your experience and improve app functionality - Receive a push notification after you have topped up your Skinny account with an updated balance - Bug fixes for improved stability - Performance enhancements Enjoy the updates! We appreciate your feedback and are here to help if you have any questions or need support. ### 1.2.2 — 2024-07-31 Thank you for using the Skinny Jump app. We're excited to share the latest updates designed to enhance your experience and improve app functionality. Improvements: - Performance improvements: We've optimised the app's performance to provide a better user experience. We hope you enjoy these updates. As always, we appreciate your feedback and are here to help if you have any questions or need support. ### 1.2.0 — 2023-11-08 Thank you for choosing the Skinny Jump app. Improvements include: When you top up, you'll use our new payment provider, CLICK. General bug fixes and performances improvements have been made. ### 1.1.0 — 2023-05-25 Thank you for choosing the Skinny Jump app. In this update, we’re excited to provide the option for you to save your credit or debit card details for future transactions, creating a more seamless app experience and saving you valuable time. ### 1.0.9 — 2023-04-17 Thank you for choosing the Skinny Jump app. General bug fixes and performance improvements have been made. ## Apps similar to Skinny Jump | App | Rating | Price | Category | | --- | --- | --- | --- | | [DITO](https://appshunter.io/ios/app/dito/id1562625494) | 3.4 (116) | Free | Utilities | | [My Vodafone Australia](https://appshunter.io/ios/app/my-vodafone-australia/id473879501) | 1.7 (6) | Free | Utilities | | [My One NZ](https://appshunter.io/ios/app/my-one-nz/id370880990) | 1.8 (54) | Free | Utilities | | [NZ Post](https://appshunter.io/ios/app/nz-post/id352814700) | 2.3 (3) | Free | Utilities | | [Pacific Top-up](https://appshunter.io/ios/app/pacific-top-up/id1506367571) | 4.7 (25) | Free | Utilities | | [MyRepublic](https://appshunter.io/ios/app/myrepublic/id1335560926) | 2.4 (14) | Free | Utilities | ## More apps by Spark New Zealand Trading Limited - [Spark NZ](https://appshunter.io/ios/app/spark-nz/id703229756) - [Skinny Mobile](https://appshunter.io/ios/app/skinny-mobile/id926099138) - [Spark Work Permit Wallet](https://appshunter.io/ios/app/spark-work-permit-wallet/id6469671457) - [Skinny WiFi Help](https://appshunter.io/ios/app/skinny-wifi-help/id6749604896) All apps by Spark New Zealand Trading Limited: https://appshunter.io/developer/703229759 ## Related topics [skinny mobile](https://appshunter.io/ios/topics/skinny-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*