# SkinSort - The Skincare App — user reviews

> 216 indexed App Store user reviews of SkinSort by SkinSort, rated 4.70/5 from 6,082 ratings.

- Source: https://appshunter.io/ios/app/skinsort-the-skincare-app/id6478040418/reviews
- App overview in markdown: https://appshunter.io/ios/app/skinsort-the-skincare-app/id6478040418.md
- Rating breakdown: 5★ 5,157 · 4★ 567 · 3★ 176 · 2★ 56 · 1★ 126

## What do users think of SkinSort?

Overall sentiment: positive

**Pros**

- 🚀 Great app
- 👍 Comprehensive and helpful
- 👍 Useful for tracking skincare routine
- 👍 Provides good product insights
- 👍 Allows comparing products
- 👍 Useful filters and search options

**Cons**

- 💰 Requires paid subscription
- 🐛 Buggy and crashes
- 🐛 Difficulty signing up/logging in
- 🔒 Paywall limits free usage
- 💰 Too expensive for some users

**Commonly reported bugs**

- App not loading properly on some devices
- Scanning feature not working consistently
- Crashes and freezes when using certain functions

**Most requested features**

- Add ability to track skin allergies/sensitivities
- Improve product search and filtering options
- Make more features available in free version
- Improve app stability and reduce bugs

## Newest reviews (14 of 216)

### 4/5 — Poorly optimized

*2026-09-07, version 1.90*

Granted it can be useful at first to categorize your routine and products you’ve used, it is for that very same reason it fails. It is a slow app, not just technically but organizationally. With the inability to change your routine quickly and efficiently leading to a stagnation in use because it is so clunky and scattered to use in the first place.

### 3/5 — Helpfulness

*2026-08-28, version 1.88*

It is very helpful for me sense I have sensitive skin

### 2/5 — Not correct information

*2026-08-25, version 1.88*

Some info was incorrect the products my dermatologist recommended to me which helped my skin were labeled wrong on this app.

### 2/5 — You have to pay for almost everything….

*2026-08-22*

Disapointed

**Developer response:** We appreciate you sharing your feedback, and we’ll pass it along to our team as we continue working to improve SkinSort. If there’s anything specific that didn’t meet your expectations, feel free to reach out to us at hello@skinsort.com so we can take a closer look.

### 4/5 — Mon avis

*2026-07-28*

Très bien mais parle que anglais

**Developer response:** Hello! We understand how helpful it would be to have SkinSort available in more languages. I've shared your request with our team so they can consider it for future updates.

### 4/5 — Pretty Good App

*2026-07-14, version 1.82*

This app is amazing! The only bad thing is that you have to buy to know what you should use for the peerfect match other than that it is awsome’

### 3/5 — Update is really a downgrade

*2026-07-13, version 1.82*

Before this update, every time you clicked on the coloured bar that showed the overall score of the product, you could also see a compatibility rating (excellent, good, neautral etc) for your skin type (I have combination). Not sure why this feature wasn’t kept consistently with all products.

### 5/5 — LOVE IT!!!

*2026-07-04, version 1.80*

This app is so good, i can look at ingredients and it tells me about them in-depth. I’ve been trying to find something like this for a WHILE! Definitely recommend!!!!

### 2/5 — Update is really a downgrade

*2026-07-04*

Before this update, every time you clicked on the coloured bar that shows the overall score of the product, you could also see a compatibility rating (excellent, good, neautral etc) for your skin type (I have combination). Not sure why this feature wasn’t kept consistently with all products.

### 4/5 — Heart it

*2026-07-04, version 1.80*

It’s beneficial. Enter your skin issues and what your skin goals are. It helps break down all ingredients you’re unfamiliar with to let you know if it’s a good match by percentage. I use it for products I already own and I’d say it’s pretty accurate on the results shown and love that it helps me know if it’s good on my skin type to get the results I want and for my skin issues and for skin goals on products I’m curious and want to purchase!

### 3/5 — Decent app

*2026-06-25, version 1.78*

I like the app overall. I wish it provided more insights based on the products you use. I also wish you could track when you open and finish products etc. but overall it is one of the better skin apps

### 3/5 — Loved it at first!

*2026-06-24, version 1.78*

I loved this app at first, so much so that I paid for a year’s subscription because it was so great! But suddenly today it was showing me a completely different rating for certain products that I know for a fact matched 100% for me and I haven’t changed anything in my profile. Now I can’t trust it which irritates me since I paid for it. 😑🤦🏻‍♀️

### 3/5 — Changes in ratings

*2026-06-16, version 1.77*

During my trial, I checked all my skin care products and made changes accordingly to your recommendations and purchased those products, after becoming a member I rescanned the new products only to see that their rating changed drastically and no longer recommended or has received a much lower rating than originally . My trust has been affected…

### 5/5 — Skinsort- skincare scanner

*2026-06-16, version 1.77*

This app helped me understand my skin and figure out what products I should be using and shouldn’t. This app is amazing if you want to find out what is best for your skin and not hurting it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Ugh

*2026-09-01, version 1.88*

This app already barely worked to begin with and now the newest update has made it impossible to search with basic filters like region without upgrading.

### 1/5 — No reminders for payments

*2026-08-23, version 1.88*

The payment option sits in the website not the App Store and they issue no reminders that payment will be taken. When I followed up by email to get my payment details removed they have not responded. It probably is a great app but I can’t endorse such shady business practice

### 1/5 — Scammy free trial

*2026-08-09, version 1.87*

Free trial scam! I just wanted to try out the app. My Apple account was frozen due to lack of funds until I coughed up the $60 for a yearly subscription. When I disputed the charge with Apple I lost. I think I had tried the app already and forgotten about it. But I needed that money for food and wasn’t given a refund for something I did not use. Don’t be like me, stay away from this app.

### 1/5 — Poor

*2026-07-15, version 1.83*

Useful for checking suitability of specific products, although it told me a face wash was 90% suitable and then changed that to 60% a week later. As a discovery tool it’s absolutely useless. Search functionality just doesn’t work. Search for La roche-posay…no products. Search for a specific La roche-posay product and it miraculously appears. Use filters to search for a moisturiser with spf…. no products, yet searching by exact name finds loads. Really shoddy stuff, made worse by the fact I did a week’s free trial because it said I would be notified before being billed for the year. Was I? No I wasn’t. Stuck with a £50 ineffective app now.

### 1/5 — Deleted My Review

*2026-07-09, version 1.81*

So I recently made a review because I noticed that the Amazon product linked was a fake and recommended people to buy from the official store and in three minutes of me publishing the deleted so it feels like this company is making money through commission through their links and it’s not transparent with the customers/reviewers.

### 1/5 — Worst app ever

*2026-06-26, version 1.79*

The app asks to do a free trial when you open it up for the first time. Personally, I did not find this app useful so I deleted it but I forgot that it would charge me after the trial is over. I tried to get a refund through Apple as soon as I saw the charge but apparently this app is not eligible for refunds so now I’m stuck with a $60 charge on something that I will never use.

### 1/5 — Does not show routine conflicts

*2026-06-15, version 1.76*

I really really, really wanted to like this app, however it does not show conflicts between products in your routine as you choose what to apply every day. I prefer an active notification to let me know when I shouldn’t combine different products in the same routine. Incredibly disappointed.

### 1/5 — Annoying

*2026-05-13*

Every single time I open this app, they try to push a paid subscription on me. Just no. Deleting

**Developer response:** Thanks for sharing your feedback. We understand that repeated subscription prompts can feel frustrating, and we’ll share this with our team as we continue improving the experience. If you have any additional feedback or questions, feel free to reach out to us at hello@skinsort.com.

### 1/5 — Pointless

*2026-04-28, version 1.73*

Sadly, this is advertised to help people who are not as familiar with skin care, ingredients, and regiments and does not deliver. They market they will give you assistance in building a regimen when they just share dupe options for what you’re already using.

### 1/5 — Overpriced Search Engine

*2026-04-26, version 1.73*

I really wanted to like SkinSort, but it ended up being a disappointment. The app feels like a stripped-down search engine. It’s less useful than just looking things up on Google or even browsing Reddit, where you get a wider range of users’ experiences and opinions.

One of the biggest issues is how misleading it is about creating a “routine.” That feature is either extremely limited or just not actually functional in a meaningful way. I expected something personalized and helpful, but it didn’t deliver.

There’s also no consideration for budget when suggesting products, which makes the recommendations feel out of touch and impractical. For something that’s paid, I expected a lot more value and usability.

Overall, it feels overpriced for what it offers, and I honestly regret paying for it. I wish I could get a refund.

## Most praised reviews (10 highest-rated)

### 5/5 — Best skin care app

*2026-08-16, version 1.87*

I love everything about this app. I have learned so much about my own skin and have found people who are supportive and knowledgeable.

### 5/5 — Best skincare app

*2026-07-31, version 1.85*

It’s great at telling you how good products are for YOUR skin and there’s a community of people helping each other out. It’s well fined tuned to you and not just fearmongering. Very scientific. You can learn a lot about the ingredients in your product and about your own skin and log routines. Helps break down the sea of misinformation and confusion, as a teen with skin issues and no derm. Unfortunately, quite a few features are behind a pay wall but this app has helped me so much even as a non premium user. I give it 5 as it couldn’t really get much better.Things like comparing products, finding dupes, and all sorts to do with actually targeting your own problem. The subscription isn’t the worst price when on its constant offer, with 20 yearly! Also can get a week free and get one month for just £4 on offer. I have like no money but I think it would be good to buy rather than waste money on products not for you. Developers are also super responsive and interactive, constantly taking feedback and changing this app for the better. AMAZING.

### 5/5 — Best Skincare app

*2026-07-30, version 1.85*

I love this app! Love knowing exactly what I am putting on my skin by scanning all the ingredients in products. It is also helping me realize you don’t need to spend a fortune for good skincare and makeup!

### 5/5 — iPad Support

*2026-07-25*

Love this app! It’s the next best thing to managing my fungal acne, right after my derm. I’ve submitted so many products here, got so many information about different ingredients (and all scientific based, not the crazy “ITS CHEMICALS DONT USE” stuff like in the other apps), and also met amazing community 🥲

But please please please, add the iPad Support. I’ll continue to use the app on my phone, but for the iPad… Imma stick to the old good web version 😅

**Developer response:** Thank you so much for this amazing review! It means a lot to hear that SkinSort has been such a helpful companion, and we're so glad you're enjoying the ingredient information and the community.

We also really appreciate all the product submissions you've made. They help make SkinSort better for everyone! And thank you for the iPad support suggestion. We'll definitely share it with our team for consideration. :)

### 5/5 — Saved My Skin

*2026-07-21, version 1.85*

For years I never knew what to put on my skin. There’s thousands of products, hundreds of different skin types and combinations, dermatologists are expensive, skinfluencers can lie and promote scams, and it can be so daunting you don’t even know where to start. When googling certain products, skin sort consistently came up as the top result with tons of helpful information. I finally caved and got the app and it helped SO MUCH to find products that work for me. I have fungal acne, psoriasis, and sensitive skin. So it helped to narrow down exact products that will work for me

### 5/5 — Trustworthy

*2026-07-14*

I love how it have helped me take care of my skin better after knowing what works and doesn’t work for my skin. The kind of transparency that we lack everywhere now.

**Developer response:** Thank you so much for your support! We’re really glad you’re enjoying the app. If you ever have suggestions on how we can make your experience even better, feel free to reach out to us at hello@skinsort.com. :)

### 5/5 — This is the best app ever.

*2026-07-12, version 1.81*

Omg I had such confusion like I was buying the ‘pretty trendy Asthetic’ skin products but once I tried this it told me what REALLY worked for my skin,I’m GLOWING.please download I’m not even being biased this is my favorite thing ever BLESS THIS DEV

### 5/5 — Skincare’s Best Friend

*2026-07-07, version 1.80*

A wonderful community of skincare enthusiasts who support each other with advice and care. The app itself is great - informative about products and easy to navigate and log product use. Very helpful in creating and modifying a routine for face and body.

### 5/5 — I am obsessed

*2026-07-05, version 1.80*

The best app ever created

### 5/5 — Super

*2026-07-05*

Super

**Developer response:** Thank you so much for your support! We’re really glad you’re enjoying the app. If you ever have suggestions on how we can make your experience even better, feel free to reach out to us at hello@skinsort.com. :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
