# Skip Checkout — user reviews > 63 indexed App Store user reviews of Skip Checkout by Standard Cognition, rated 4.80/5 from 1,599 ratings. - Source: https://appshunter.io/ios/app/skip-checkout/id1038640601/reviews - App overview in markdown: https://appshunter.io/ios/app/skip-checkout/id1038640601.md - Rating breakdown: 5★ 1,451 · 4★ 100 · 3★ 16 · 2★ 4 · 1★ 28 ## What do users think of Skip Checkout? Overall sentiment: mixed **Pros** - 🚀 Fast and convenient checkout - 👍 Easy to use app - 💡 Helpful features like grocery list sorting and coupon alerts - 🚀 Skipping long checkout lines **Cons** - 🐛 App crashes or freezes frequently - 🐛 Location services not working properly - 🐛 Inconsistent performance across stores - 🔒 Issues with account setup and password reset **Commonly reported bugs** - Unable to log in or get past the demo screen - Prices not ringing up correctly at checkout - Scanning issues where the camera keeps scanning items **Most requested features** - Add support for gas stations - Automatically email receipts after every purchase - Improve customer support responsiveness ## Newest reviews (10 of 63) ### 4/5 — When it works, it’s amazing! *2023-12-09* I love this app when it works when it doesn’t. I want to throw my phone across the store. More than 75% of the time when I go to one of the stores, and open this app, all I see is a map. No matter how many times I refresh it all it shows is a map… If you’re trying to use location services to verify that I’m in inside a store, you need to fix it. Better yet, just let me choose a store and figure out the location sometime else. It’s super frustrating to stand there and wait for this thing to figure out where I’m at. otherwise, I wish there were more stores that this worked at like major chains, Kroger, etc. because when it works this is amazing I love being able to scan all the items in my cart check out and just walk through the line without waiting. Fix the location thing and I’d give it 20 stars!! ### 4/5 — Recent issues *2023-07-09, version 5.0.17* This was FANTASTIC but now everyone I open the app it immediately closes. I’m disappointed. The store I use it for is HORRIBLE about checkout lanes and I really relied on this app. Please look into this and update. ### 4/5 — Almost perfect *2022-12-02, version 5.0.17* Just add gas support ### 3/5 — Not working as great as it used to *2021-10-02* Every time I pull the app up in the store I have to log out and log back in to be able to start scanning and checking out. It used to be much better and no issues. May just be a glitch. ### 4/5 — Scanner needs an adjustment *2020-03-26* Love this app, however, I find that if the scanner is open, it will scan anything and everything. App would greatly benefit from a “Scan Now” button that closes the camera after each scan. ### 2/5 — App constantly crashes *2020-03-18, version 4.1.8* I do love shopping this way, but I don’t like having to delete and reload-download the app every time o want to use it! Yeah, it’s broken. It crashes every time I try to open it. Fix it please!! ### 4/5 — Missing one critical option *2019-05-31* I’d give it five stars if it allowed me an option to have it always automatically email me my receipt rather than having to manually tell it to after every shopping trip. ### 5/5 — Great *2019-04-17, version 3.1.4* Awesome App , Fast & Convenient! ### 5/5 — Great app *2019-04-15, version 3.1.3* Great app if you want to just run into the store and be done. Like it better than the self check lines. ### 5/5 — Pros and cons *2019-02-23* I love the app! Super convenient, very easy to use and your in and out of the store with out any hassle going through long lines . This especially helped out on thanksgiving when I had to do last minute shopping. The downside to this app was it kept closing out on me so I don’t know what to do except re download the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Junk *2023-04-28, version 5.0.17* Never works. Item not found whenever I scan at Ridleys in Gypsum, CO. Worthless ### 1/5 — Skip *2022-12-30, version 5.0.17* This app was great when I first got it. Now there’s literally nothing I can do to login it. Passwords been changed. Email confirmed and I even deleted the app 4 times and still nothing. They also the absolute worst customer support ever. No one will ever get back to you. A waste of an app. ### 1/5 — Demo *2020-11-03, version 5.0.6* Can’t get past the Demo screen. Can’t start the demo or skip it, just stuck there. ### 1/5 — Useless with google voice number *2020-09-13, version 5.0.5* I’m tired of spam calls. I’m tired of being tracked. I tried to sign up with my google voice number and it wouldn’t let me because it wasn’t a “mobile” number. It can receive text messages! Until you fix this oversight I won’t sign up. These grocery store rewards programs are too sleazy. ### 1/5 — Not a good experience *2019-10-28, version 4.1.4* It took 3 attempts to actually make one transaction. I never could validate my email address as I don’t receive their emails. Once I finally got that all resolved, the code to save on my first transaction had expired. Further, at the store, the prices rang up incorrectly and the transaction required cashier intervention, so Skip was slower than waiting in the only open line even. If improvements are made, I might consider using this again, but for now, I’ll just use stores and locations with available self-checkout. ### 1/5 — Good riddance *2019-07-12* My local store used to have this app but recently dropped them, and I can see why. The UI is always changing in bizarre directions every few months (bored intern?), the icons are inconsistent dimensions, many colors are not accessible for the visually impaired (WCAG compliant), the balloon dog logo makes no sense, they send spam emails with no way to opt out, and I'm pretty sure all the other reviews for this app are through a review service or heavily incentivized users. They don't train stores very well, as my store had a bunch of signs up pointing out the "skip" lane, but all the signage was completely different from the app itself. Whenever I used the app, employees never knew what to do, so I would have to wait for the manager to come over to give me the approval to leave. At least the service is free for the stores that use it. Though one wonders how they make money... "Skip" this crappy service. Save yourself a headache and just wait in line like everyone else. ### 1/5 — Good idea, bad execution *2019-07-05, version 4.0.6* The app works well, however the clerks in the stores are not always aware of its usage. I was followed to my car and accused of shoplifting after using the app :/ ### 1/5 — Disappointing product *2019-06-08, version 4.0.2* Website has no support. Been trying to reset my password, but the app never delivers an email with the code. Waste ### 1/5 — Worthless *2019-04-01, version 3.1.2* Work at first then when I used recently it would scan but not add it to my list ### 1/5 — Worst! I can’t even sign in *2019-03-27, version 3.1.2* It keeps telling me my passwords dont match, but when I click on the eye icon, they do match. Then it told me that there were no stores in my area, but my store has a Skip banner in it. One last thing, when I searched in the app store for “Skip” it doesn't come up. HORRIBLE experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Woah. New bar?! *2020-06-03, version 5.0.0* Pretty cool. ### 5/5 — Best App for busy families *2020-05-05* I love that I can be in and out of the store so quickly. When I need to grab a few things I can use the tools in the app to find an item quickly. I’m not in a hurry my daughter loves to help me scan the items. The checker is always ready for me to review my basket very quickly and I’m on my way. Now that we are seeing crazy times at the grocery store I love that I don’t have to touch any card machines or wait in long lines. Trips to the store and quick and easy with this app. ### 5/5 — Amazing experience *2020-03-16, version 4.1.7* They nailed it. Tried my first Skip checkout experience and it went off without a hitch. Why has no one else done this yet? ### 5/5 — This App is Great *2019-11-13, version 4.1.4* I love you Riley ### 5/5 — Best way to shop *2019-07-07* This is my favorite thing to use ever for getting groceries or a quick snack or drink. You don’t have to wait in line ever anymore. Kind of like the self check out line where you bag your own stuff. But SO much better. I’ve never needed to use the grocery list feature of it telling you where everything is located in the store. But I hope I will someday...meaning, I hope more stores pick up on using this app and helping us buy what we need to quicker. One of my most favorite things about it, is if you can’t find the price tag or something for some reason, you just scan it and go, yup that’s what I thought or nope nevermind, I’ll put that back and get something else. You don’t have to do it at the check out line, just grab scan decide how many and go to the next one. Then final purchases are super easy. You just go to either the skip lane which is usually right next to the self check out line. Or you go to the customer service desk. Either way though, usually any amount of time you have to wait for someone to confirm your purchase is like 20 seconds max. Way different than waiting for customers to hurry through the line. Way better to wait on workers to use their confirmation scanner gun thingy. Super fast and the best. ### 5/5 — 30 *2019-05-16, version 3.1.4* I am loving it ### 5/5 — Use it *2019-05-13, version 3.1.4* It’s easy. It’s fast. This app is a pleasure to use and way faster than going though even the self checkout line. ### 5/5 — Goskip is efficient and convenient! *2019-05-05, version 3.1.4* I love goskip it is the best way to shop! Give it a try and you’ll be happy you did! ### 5/5 — Skip *2019-05-04* The lines were long on Friday night, after a long day I just wanted my bottle of wine. I was able to scan and pay easy, verification was easy too because customer service knew I needed their help. They grabbed their scanner and out the door I went, highly recommend. Skip! ### 5/5 — Nice and easy *2019-04-19, version 3.1.4* Super easy to setup and use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*