# Skip - Courier — user reviews

> 384 indexed App Store user reviews of Skip by SkipTheDishes, rated 4.00/5 from 87 ratings.

- Source: https://appshunter.io/ios/app/skip-courier/id1500317007/reviews
- App overview in markdown: https://appshunter.io/ios/app/skip-courier/id1500317007.md
- Rating breakdown: 5★ 59 · 4★ 6 · 3★ 4 · 2★ 1 · 1★ 17

## What do users think of Skip?

Overall sentiment: negative

**Pros**

- 🚀 Fast and reliable delivery service
- 💡 Convenient for customers
- 👍 Good for supporting local businesses
- 🚀 Seamless in-app experience

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔧 Poor customer support and long wait times
- 🔧 Unreliable order tracking and updates
- 🔧 Glitchy and buggy app
- 🔧 Unfair treatment of drivers
- 🔧 Lack of transparency around policies and payouts
- 🔧 Issues with account deactivation and reactivation

**Commonly reported bugs**

- App freezing and crashing during orders
- Issues with logging in and accessing the app
- Problems with shift scheduling and availability
- Inaccurate location tracking and navigation
- Delayed or missing order notifications
- Inconsistent performance across iOS and Android devices

**Most requested features**

- Improve in-app navigation and order management
- Provide better communication and support for drivers
- Implement more reliable order tracking and notifications
- Offer a phone-based support option for drivers
- Streamline the onboarding and account management process
- Restore CarPlay functionality for a safer driving experience

## Newest reviews (19 of 384)

### 4/5 — Can’t start shift

*2026-08-06, version 7.7.0*

Courier is my favourite but tonight it won’t start shift and ill lose my next shift. This app is not performing optimally

### 4/5 — Cell signal

*2026-08-05, version 7.7.0*

At times the cell signal cuts out says no connection.

### 1/5 — Broken app

*2026-07-25, version 7.6.0*

I’m not one to leave reviews, especially not bad ones, but this app is straight up broken. U accept an order, and the delivery leaves the screen, so u better have insane photographic memory. Now I can’t even log in anm because “my acc credentials are invalid” (despite using the same acc this whole time). Customer support is as helpful as a nerf gun against a lion.

### 1/5 — Can’t login like others

*2026-07-23, version 7.6.0*

Terrible support, tried on both Android and iOS and can’t login, kicks me back to main page. Developers aren’t doing jack sh…

### 1/5 — Can’t sign

*2026-07-22, version 7.6.0*

Created an account an can’t sign in

### 1/5 — Can’t able to login

*2026-07-16, version 7.5.0*

Can’t login

### 1/5 — Trouble application

*2026-07-16, version 7.5.0*

Support don’t help couriers. When this app don’t let click arrived this support don’t help and cancel order with decreased my rate

### 1/5 — Terrible

*2026-07-14, version 7.5.0*

Cant login

### 2/5 — update your app

*2026-07-11, version 7.5.0*

need to updated and live support

### 3/5 — 8630 106 ave Nw Edmonton T5H 0M7

*2026-07-07, version 7.5.0*

304

### 1/5 — Worst Courier App

*2026-07-04, version 7.5.0*

It freezes and stops constantly and does not load properly half the time - using iPhone 17 pro

### 1/5 — I was finally allowed to sign up as courier but when I sign in, THE APP IS NOT LETTING ME IN!!!

*2026-07-03, version 7.5.0*

I got an email from Skip that says they’re hiring more couriers, more deliverypersons for the Skip team, and I can finish my sign-up, but when I set up my account with email, password, and other miscellaneous requirements (valid drivers license, possession of a vehicle, etc.), when I was attempting to sign in (I was even required to type in a verification code number to confirm my legitimacy), all it did was bring me back to the log-in/sign-up page AND IT HAS BEEN DOING THAT TO ME OVER AND OVER AND OVER AGAIN!! What’s the problem with this app?!! Or what am I doing wrong?!! I’m a DoorDash courier but I need more extra side jobs so I can make more money, and I’m most definitely in the mood to multitask between two courier/delivery service jobs (between Skip and DoorDash) EVEN AT THE SAME TIME!! SKIP, I need your help! Please get me in that app or take me out of that app (as in delete my StD-C account) so I can start over and legitimately sign up again!!

### 1/5 — Why give us 3 seconds to accept order

*2026-06-27, version 7.4.0*

How pathetic you guys are to give us only 3 seconds to accept orders at least give us 30 seconds this is bs

### 1/5 — Connection Issues

*2026-06-26, version 7.4.0*

There's a huge problem with app connection to skip Dispatch servers. Orders expire without any notification. App freezes in the elevators.

### 1/5 — Add more time on order offers

*2026-06-26, version 7.4.0*

Add more time on orders offers its bs when you have delivery and order offer come its only 5 seconds. Pls make atleast 25-30 seconds

### 1/5 — Can’t log into app

*2026-06-25, version 7.4.0*

Im trying to sign into the app. It’s asking me for my SMS verification code. I enter the code and click Submit, but it starts loading and then crashes. Can you fix the app?

### 1/5 — Minimal operational hours

*2026-06-25, version 7.4.0*

4pm to 9:30 pm is not enough to be competitive to other delivery apps here in Brooks Alberta and we only get 3 hours a day of runs. It’s been like this for 2 years no wonder still no one uses SKIP in this city. I’m only gonna be lucky if I get one delivery in 3 hour run and it’s lower 50-50 chances of me getting 1 delivery at all. We need a whole day of operational hours and more flexibility on working hours for drivers

### 1/5 — Why give us 5 seconds to accept order

*2026-06-24, version 7.4.0*

How pathetic you guys are to give us only 5 seconds to accept orders at least give us 30 seconds this is bs

### 1/5 — Accept order time

*2026-06-24, version 7.4.0*

Give us atleast 30 seconds to see the order not 5 seconds how radiculous and pathetic to give us only 5 seconds

## Most critical reviews (10 lowest-rated)

### 1/5 — Zone changes

*2026-08-20, version 7.7.0*

If you moved to another city skip won’t change your zone u will need to wait at least 4-6 years to get the same zone where you live

### 1/5 — Always Tracking  Location

*2026-08-18, version 7.7.0*

There’s no other app that makes this obligatory.
It’s very hard to believe this app has a 4 star rating…
I call bullspit. 100%

### 1/5 — 👎👎👎👎👎😡😡😡😡🤬🤬🤬🤬

*2026-08-16, version 7.7.0*

👎👎👎🤬🤬🤬

### 1/5 — App and website are not in sync

*2026-08-11, version 7.7.0*

The same id and password always work in web browser but never works in app. Frustrating

### 1/5 — Worst

*2026-08-10, version 7.7.0*

Worst app ever people drop the chat when you need help, shame on skip .. company should be sold again to someone who has some brain

### 1/5 — Fix sign in

*2026-08-09, version 7.7.0*

Every time I try to sign in it just prompts to me to the App Store and doesn’t actually log me in

### 1/5 — Awful

*2026-08-06, version 7.7.0*

I can’t wait until my province introduces minimum wage for this. It’s a good app if you like making $6/hour

### 1/5 — Useless app

*2026-08-03, version 7.7.0*

Every day has problems

### 1/5 — Draining a lot of battery

*2026-07-31, version 7.7.0*

This app is getting my phone too hot and is so affecting performance. I have no other apps open in the background.

### 1/5 — Several Issues!

*2026-07-26, version 7.6.0*

Live support is extremely rude and unprofessional!! 100% of them!! 

Some corrupted couriers use BOTS to grab shifts! so most of the other couriers are not getting shifts and SKIP is doing nothing for this unfairness!!!

The payment is not transparent!!

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent!!!

*2026-07-19, version 7.5.0*

Excellent!!!!

### 5/5 — Contact customer

*2026-06-20, version 7.4.0*

I want to thank customer after order is closed to thank them for the tip. It’s rude not to

### 5/5 — Good

*2026-06-06, version 7.3.0*

Good

### 5/5 — Wow

*2026-05-15, version 7.1.0*

This is great app and designed beautifully fore viewers and has tremendous opportunity

### 5/5 — Ghost update

*2026-04-13, version 6.10.0*

Getting order notifications but no orders in skip app

### 5/5 — about app

*2026-03-28, version 6.9.0*

this app not working proper  it has been more than 6 to 8 orders its just beeping but not actual showing on screen i have complain many time but no solve

### 5/5 — Bbb

*2026-03-28, version 6.9.0*

Satisfait

### 5/5 — Navigation

*2026-02-15, version 6.8.0*

Make your own navigation then we will be proud to be Canadian app

### 5/5 — App performance

*2025-12-20, version 6.7.0*

It’s all good guys

### 5/5 — I feel they are scamming people

*2025-10-16, version 6.4.0*

Account review

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
