# Skip - Food & Grocery Delivery — user reviews > 1,460 indexed App Store user reviews of Skip by SkipTheDishes, rated 4.70/5 from 7,670 ratings. - Source: https://appshunter.io/ios/app/skip-food-and-grocery-delivery/id969229981/reviews - App overview in markdown: https://appshunter.io/ios/app/skip-food-and-grocery-delivery/id969229981.md - Rating breakdown: 5★ 6,426 · 4★ 666 · 3★ 172 · 2★ 51 · 1★ 355 ## What do users think of Skip? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 👍 Great service - 💡 Convenient app - 👍 Good selection of restaurants **Cons** - 🐛 Missing items in orders - ⏱️ Long delivery times - 🔍 Inaccurate delivery estimates - 🤖 Poor customer service - 💰 Overpriced - 🚫 Delivery drivers steal orders **Commonly reported bugs** - App crashes or freezes - Delivery status not updating accurately - Promotional discounts not applying correctly **Most requested features** - Option to contact delivery driver - Ability to cancel orders in-app - Refund to original payment method, not just credits ## Newest reviews (10 of 1,460) ### 3/5 — Delivery 10 stars (costomer service 2 stars ) *2026-08-28, version 5.48.0* Drivers so nice and costomer support terrible ### 3/5 — . *2026-08-27, version 5.48.0* Very pricey ### 2/5 — Annoying *2026-08-27, version 5.48.0* Every time I order, the app makes a stupid doorbell sound on delivery and my dog freaks out. No way to turn it off or change it. ### 3/5 — Tips *2026-08-26, version 5.48.0* There is an option to tip in the app, if one chooses not to tip, why does it ask again before submitting, if one wants to tip? ### 3/5 — Trop long *2026-08-26, version 5.48.0* Je souhaite encourager Skip le plus possible. Il faudrait plus de livreurs, les délais sont longs. ### 3/5 — Address is not right! *2026-08-23, version 5.48.0* The address on skip app is not right, the drivers always has delivery issues! I reported many times they said will fix it but never! ### 1/5 — Scammed *2026-08-20, version 5.48.0* Participated in their summer promotional period, spent a ton of $ through the app and the promotions (e.g., Skip+) were not activated on my account. Contacted support and they were impossible to get ahold of, and then finally after an hour said they could do nothing to fix. Complete representation and will be filing a complaint with the Consumer Protection Bureau. ### 4/5 — Delivery *2026-08-20, version 5.48.0* The times are a little delayed lately , no doubt due to construction and high demands . I still appreciate your service very much. ### 4/5 — Smooth *2026-08-20, version 5.48.0* Great delivery people ### 5/5 — Courteous and smooth delivery process *2026-08-18, version 5.47.0* Stress free experience ## Most critical reviews (10 lowest-rated) ### 1/5 — Skip steals money *2026-08-28, version 5.48.0* The Skip driver went to the wrong location. Dropped the food off, I never received it and they offered me a 50% refund. Essentially theft, as I had to pay for half but then they didn’t even apply the 50% credit. Authorities should be engaged in this. How can they take your money for delivering nothing? ### 1/5 — Pictures *2026-08-27, version 5.48.0* Thumbs down ### 1/5 — Terrible app *2026-08-26, version 5.48.0* Once you start a chat You cannot end it and you cannot start a new chat ### 1/5 — No support *2026-08-26, version 5.48.0* Blue jays summer promotion does not work properly and they do not answer support through the app. ### 1/5 — Shameless app poor customer service *2026-08-25, version 5.48.0* Delivered the order at wrong location even though I choose my current location I did not get a refund it was certainly a glitch from the app ### 1/5 — Terrible service *2026-08-25, version 5.48.0* Order never arrived and they wouldn’t process a full refund because my phone number was wrong. They gave me a partial refund in skip CREDITS. Not useful for an app I won’t be using again. ### 1/5 — Gay *2026-08-23, version 5.48.0* Worst app to order food from you have to wait an hour to get your food and half the time you it won’t except your money when you try to pay ### 1/5 — Horrible customer service *2026-08-23, version 5.48.0* Bunch of retards work in customer support ### 1/5 — Useless customer service *2026-08-22, version 5.48.0* I couldn’t find the summer savings tracker to get my discount code, so I reached out to customer service and they said it was a known issue happening with the app. I wanted to place an order right then but they refused to give me a discount code stating I had to send them a screenshot of the summer tracker, even though he had just told me the tracker wasn’t showing up and was a known issue! Very frustrating. Do better! ### 1/5 — Hate the id scan now *2026-08-22, version 5.48.0* … ## Most praised reviews (10 highest-rated) ### 5/5 — Drivers *2026-08-27, version 5.48.0* I’ve got no complaint with any of your drivers are all good to me ### 5/5 — Canadian *2026-08-27, version 5.48.0* Canadian ### 5/5 — AWESSOMMEE *2026-08-27, version 5.48.0* Awesommeee ### 5/5 — Tim hortons *2026-08-26, version 5.48.0* Great service and products. Fast and efficient ### 5/5 — Nice and fresh all time *2026-08-25, version 5.48.0* Always fresh whether order fr store or dine in ### 5/5 — Perfect *2026-08-24, version 5.48.0* Amazing app ### 5/5 — it’s great *2026-08-24, version 5.48.0* had a few issues in the past but they always refunded me or let me know why i had an issue. Customer service is 10/10!! ### 5/5 — Great and dependable Service, *2026-08-23, version 5.48.0* 5 stars ### 5/5 — Great service *2026-08-22, version 5.48.0* The order came so quickly and nice and hot. ### 5/5 — Babble *2026-08-19, version 5.47.0* MOOMOOMEEMEEMASHIMASHIKAKAKALALALALAWOWOWWWWWEEEEEEEMMMMMMMPOTATOESNNNNNNGRAVVVVVYYYYYYYY --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*