# Skip — user reviews > 83 indexed App Store user reviews of Skip by Skip Zero Pty Ltd, rated 3.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/skip/id867304884/reviews - App overview in markdown: https://appshunter.io/ios/app/skip/id867304884.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1 ## What do users think of Skip? Overall sentiment: negative **Pros** - 🚀 Saves time ordering coffee - 👍 Easy to use interface - 👍 Convenient for pre-ordering - 👍 Good for discovering new venues - 👍 Loyalty rewards tracking - 👍 Works well when functional - 👍 Discount offers are nice - 👍 Smooth app experience **Cons** - 🐛 Frequent logging out - 🐛 App instability and crashes - 🐛 Frustrating payment issues - 🐛 Poorly maintained features - 🐛 Annoying ads after ordering - 🐛 Inconsistent functionality - 🐛 Unresponsive white screen after payment - 🐛 Difficulty using vouchers - 🐛 Unclear error messages - 🐛 Inconsistent venue status (open/closed) - 🐛 Poor customer support response - 🐛 Minimum purchase rule issues - 🐛 Unauthorised transactions - 🐛 Login process cumbersome **Commonly reported bugs** - App frequently crashes and freezes - App continually logs users out - Payment errors and failures - Recents, favorites, history don't work consistently - White screen after attempting payment - Orders not going through to cafe - Charged for orders that didn't go through - Login screen presented off-page (capture) - Account locked for no reason - Venue status incorrectly displayed - Credit card details displayed after deletion - Password reset doesn't work - Notifications appear with no content - Order placed but not received by cafe, still charged - Free coffee from loyalty not restored after cancellation - Minimum purchase rule applied inconsistently with discounts **Most requested features** - Keep users logged in for longer - Improve login screen for password manager integration - Offer FaceID/biometric login - Allow reordering of favorite orders easily - Add Apple Watch/Siri integration - Allow cafe to interact with consumers - Add PayPal as a payment option - Improve voucher usability - Allow users to create favorite drinks - Add opt-out for ads ## Newest reviews (13 of 83) ### 3/5 — Regular venue closed on skip but it isn’t *2026-06-08* I have routinely found my work coffee shop closed on the skip app. I order it the OG way, at the counter, only to hear the tell tale “ring” Tone of Skip orders coming through. This never used to happen but the last few upgrades haven’t fixed it and it’s annoying! ### 2/5 — Poorly maintained *2025-11-26, version 1.9.9* Someone spent some money on this. It’s nice looking and works but it really needs some TLC. Most things are a bit broken. Recents, favourites, history don’t work consistently. It’s really hard to find where you can buy the weekly vouchers and there’s no shortcut to use these when ordering a coffee. This app could be great. As it is it’s a bit of a paper cut each day. ### 2/5 — Works but notifications suck *2025-10-12, version 1.9.9* Constantly seeing a little "1" next to the app indicating there is a notification there for me. Go into the app, nothing there, then the notification has disappeared too. Nothing more than an attention robbing attempt by skip to get you to engage with the app. Not at all endearing. ### 2/5 — Has gone down hill *2025-08-23, version 1.9.9* This app was good, but the constant logging out and in is frustrating, especially when you need to jump out of the app to access your centralised password tool (1Password). How about, log us in and keep us logged in for a week. This isn’t some money transferring back app, I’m just trying to buy a lemon slice!! ### 3/5 — Great potential, poor execution *2025-06-04, version 1.9.4* Glitchy app, constantly logs out, keeps cc info displayed even after you e deleted that card from your profile. So many adds and The Sunday surcharge is a joke ### 3/5 — Update required re accepted credit cards *2025-03-23* Other apps automatically select an accepted credit card for payment. This one has my default (Amex) credit card selected for payment, but notes that it can’t be used for the store I’m ordering from. It would be much better if it selected my other credit card (Visa) automatically so I didn’t have to mantua change it every time. Otherwise everything works well for me! ### 2/5 — Great .. when it works … *2025-03-10, version 1.9.4* Very convenient BUT logs you out all the time, jams up, errors with payments, password reset doesn’t work. Super frustrating. ### 3/5 — No response from support *2025-01-15, version 1.9.4* I ordered 2 coffees from a cafe that turned out to be closed on Boxing Day and so I couldn’t pick them up. I used one of my free coffees earned from the loyalty I accumulated with this cafe on the skip app. The order was cancelled but the free coffee I had accumulated has not been restored. Have sent numerous emails to the support inbox over the last 5 days but no response. Maybe there is an issue with the app that they can’t do this and are just ignoring me. If this is the case I won’t be using this app again. EDIT: I did receive a promo code for a free small coffee. ### 2/5 — Poor, logs you out *2025-01-10, version 1.9.4* The app frequently logs you out which defeats the whole purpose of quickly trying to order ahead. Ordering options are good ### 2/5 — Hopeless *2024-11-20, version 1.9.4* Just spent 10 minutes trying to place an order. Quicker to walk to the cafe and do it person ! ### 2/5 — Dreaded white screen *2024-10-16, version 1.9.4* App goes to an unresponsive white screen immediately following my attempt to pay. ### 3/5 — Okay App *2024-10-13, version 1.9.4* Have been using Skip and others for a few years - all good concepts and similar to each other. Significant drawbacks with Skip include: app continues to be unstable (crashes); frequently slow (causes much frustration); frequently inefficient (regular random log-outs); does NOT give. record of purchases (particularly when buying, for example, 30 coffees pre-paid - meaning cannot see accuracy of credits). Many others have noted these issues in their reviews also. ### 1/5 — Used to be great however adds are awful after ordering coffee *2024-10-07, version 1.9.4* Skip receives a fee for the coffee order. Advertising in the app is a disgrace ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to be very convenient *2026-03-08, version 1.9.9* This app use to make ordering coffee very convenient, now it makes the experience frustrating. What’s with the new loading page after you pay!? Half the time is it doesn’t work. Won’t be using it anymore. ### 1/5 — Unstable app and ill-considered. *2026-03-04, version 1.9.9* This app frequently crashes and freezes. Customers seem to have regular problems, and adoption by vendors has also gone down. Also, many aspects, such as payments, have been poorly thought about. ### 1/5 — Don’t bother *2026-02-11, version 1.9.9* As per other reviews I agree this is such a glitchy app. Continually logs me out so the time saved in ordering ahead is used up re logging in. Hopefully Bopple will be better. Skip now deleted. ### 1/5 — What have you done?? *2025-08-12, version 1.9.9* This app is so glitchy. I have ordered coffees only for it to notify me that the order didn’t go through. After reordering, the original order goes through leaving me with two orders that have been paid for. Honestly Skip, sort this out!!! ### 1/5 — Terrible app *2025-07-09, version 1.9.7* Asks me to log in every single day even though I’m not logging out. Then doesn’t remember my information. A truly dreadful app. ### 1/5 — Regularly logged out of the app. *2025-06-17, version 1.9.4* It has been over a year now and this issue is still not fixed! Regularly find I am logged out of the app and my username and password are not saved like pretty much every app I use. Very poor experience ### 1/5 — No response from support *2024-12-29* I ordered 2 coffees from a cafe that turned out to be closed on Boxing Day and so I couldn’t pick them up. I used one of my free coffees earned from the loyalty I accumulated with this cafe on the skip app. The order was cancelled but the free coffee I had accumulated has not been restored. Have sent numerous emails to the support inbox over the last 5 days but no response. Maybe there is an issue with the app that they can’t do this and are just ignoring me. If this is the case I won’t be using this app again. ### 1/5 — Annoying *2024-12-24, version 1.9.4* Instead of being quick and easy pre-purchasing a coffee via Skip has become tedious and annoying. Streamline the process and I’ll use it again. ### 1/5 — App doesn’t work! *2024-12-16, version 1.9.4* Order is not getting placed. App support (Help icon) is useless. ### 1/5 — Take money without approval *2024-10-14, version 1.9.4* Good luck getting your money back. I did not approve the amount I was charged and customer service takes no ownership of their app ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-03-27, version 1.9.9* Amazing app for anyone who goes to the same place for coffee on the way to work! ### 5/5 — Saves time *2025-06-19, version 1.9.5* Great app to save time and explore new venues ### 5/5 — Great app *2025-06-19, version 1.9.5* Great app. Love it. The app experience is smooth. A total lifesaver during the morning rush 😊 ### 5/5 — Must have! *2024-11-18, version 1.9.4* Love love love ordering my coffee ahead on the train and then swinging by the cafe to grab it quickly. VIP experience. ### 5/5 — Time saver *2024-10-22, version 1.9.4* Save time every morning on the way to work ### 5/5 — Fantastic app! *2024-10-21, version 1.9.4* Saves a lot of time in the morning ### 5/5 — Time saver *2024-10-18, version 1.9.4* Awesome app that’s saves me 5 mins every morning for my coffee ### 5/5 — Amazing! *2023-12-26, version 1.9.2* Super easy platform to use and works geat. ### 5/5 — Makes it easy to order on the go. *2023-11-24, version 1.9.2* Sometimes, you even get a discount. ### 5/5 — Easy to use and very efficient! *2023-07-30* I hope more cafes jump on board with this. It’s pretty good not having to stand in a queue to order. I walked down to my cafe, waited maybe 2 or 3 minutes before my coffee and food was ready. I love the efficiency! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*