# Skiply — The Family App

> Mobile payment service for school-related fees and purchases in the UAE. (iPhone/iPad app by The National Bank of Ras Al-Khaimah (P.S.C).)

- Source: https://appshunter.io/ios/app/skiply/id1477629342 (this page in markdown: same URL + `.md`)
- Developer: [The National Bank of Ras Al-Khaimah (P.S.C)](https://appshunter.io/developer/421642094)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 449 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 40 MB
- Languages: American English
- Released: 2019-09-08
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/skiply/id1477629342/reviews.md

## What is Skiply?

Skip the hassle with easier school payments.

Skiply is a mobile payment service powered by RAKBANK that allows parents to make secured payments to  schools in UAE with any bank Card. Skiply features include; tuition fee, uniforms, transportation, books payments using a mobile app, signed permission slips for events, email receipts, multiple card support, and much more.

Making school payments have never been this easy, say Goodbye to waiting in queues to pay for your Childs’s school fee. Good enough?  What if we say, School books for your child is just a login away, ready to get started? Download the app and skip quickly through the long waiting queues.

The interface is well-designed and straightforward with impressive offers and push notifications, reminding you of when payments are due. 

Here are some of Skiply’s features:

Seamless user registration, student registration, product catalogue for your school, notifications, order management, Online payment and offers, Email receipts, Multiple card support and much more to explore! 

With Skiply you can:
•	Discover all the schools near your location.
•	Pay online: users can pay off the school products ahead of time, then collect the products or have it delivered to your home.
•	Parents can pay online for student events arranged by school and sign school permission slip digitally 
•	Create a free MasterPass account: Skiply uses MasterPass, MasterCard’s secure digital wallet solution that accepts MasterCard and Visa. 
•	The Apple Pay/Samsung pay/Google pay checkout option is coming later this year.
•	Access your eReceipts: now you can easily review your Skiply transaction history in the app.

Once you select the school, the app checks for the students registered for that school, Once you click add student you will see your child’s details. Confirm and you are now ready to start exploring the school’s catalogue and make payments for your child’s school needs.

You can pay using one of your uploaded payment cards whenever you like. That means you can skip quickly to completion without having to visit the school and spend your precious time waiting in queues.

The great thing about Skiply is that family members and guardians who have the app can also use it to pay. All family members will have access to the transaction history.

Thanks to Skiply, the payment outstanding is cleared the minute the payment is successfully completed. 

Is my payment secure? Can someone see my card details? Is it safe to save my card in the Skiply wallet? 

Well worry no more, the technology provides a single digital storage place for all your payment and shipping information, and encrypts it to keep it out of harm’s way. When you make an online purchase, you simply use the digitally secure checkout option and your payment is processed using the information you have stored.

## Key features

- Secure school payments
- Tuition, uniform, book payments
- Digital permission slips
- Email receipts
- Multiple card support
- Transaction history access

## What do users think of Skiply?

Overall sentiment: negative

**Pros**

- 👍 Good for paying school fees
- 👍 Simple and easy to use
- 👍 Nice app for school payments
- 👍 Cool and easy to manage school fees

**Cons**

- 🐛 Update has broken payments features
- 🐛 No OTP received
- 🐛 Repetitive and long sign-up process
- 🐛 Payment info entry is confusing and potentially insecure
- 🐛 Outstanding fees not showing
- 🐛 App is constantly lagging
- 🐛 Bad and very complicated app
- 🐛 Cannot do multiple kids at once
- 🐛 Login impossible due to error
- 🐛 App freezes when selecting payment options
- 🐛 Back button not working
- 🐛 Cannot even register
- 🔒 Fraudulent credit card activity reported

**Commonly reported bugs**

- Apple Pay and payment flow not working
- Not receiving OTP for student addition
- Repetitive student details entry
- Confusing payment info entry with hidden CVC field
- Outstanding fees not displayed
- App lagging
- Cannot process payments for multiple children simultaneously
- Login error: 'couldn't login due to hystrix callback invoked'
- App freezes during payment selection
- Back button malfunction
- Registration failure

**Most requested features**

- Allow multiple kids to be paid for at once
- Improve payment security

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/skiply/id1477629342/reviews.md

### 4/5 — Update has broken payments features

*2026-01-23*

Apple Pay and payment flow no longer works well. Please fix

**Developer response:** Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

### 1/5 — Update has broken payments features

*2026-01-19*

Apple Pay and payment flow no longer works well. Please fix

**Developer response:** Hello there, we regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.34, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.

### 1/5 — No OTP

*2025-03-13, version 2.7.1*

When adding a student, I’m not receiving the OTP whether using a mobile number or email!

### 1/5 — Extremely repetitive

*2024-12-09, version 2.6.1*

Long winded sign up process just to pay for a school trip. Unnecessary app tbh. Have to repeat the details of the student multiple times rather than just pulling that information from the sign up.

### 1/5 — Frustrating

*2024-11-27, version 2.6.0*

When entering in payment info it asks for a nickname for the card at a point when you expect to write your CVC and the field is not visible so I have entered my code twice this way exposing myself to potential fraud.
It is time consuming entering in the details that I do not know like student number and have to search it up and figure it out. It requires details to be repeated when confirming the student for the event. As a teacher I have had parents unable to make payments.

### 1/5 — Outstanding fees not showing

*2023-12-15*

Not able to do the payment

**Developer response:** Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

### 1/5 — Terrible app

*2023-10-18*

Your app is constantly lagging and no way to get in touch with someone for issues. Absolutely rubbish

**Developer response:** Hello there, we regret the inconvenience caused and we thank you for bringing this to our attention. We value your input, and we're constantly working to provide you with a better banking experience. Please reach out to us via email at rakassist@rakbank.ae, with your concerns, and our team can assist you.

### 5/5 — Skiply

*2023-06-13*

Bad and very complicated app

**Developer response:** Hello There! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

### 5/5 — Could be better

*2023-04-23, version 1.8.2*

When using the app for ordering the kids a a
 Is at school, it’s  frustrating that we can’t do multiple kids at once, and have to pay for each kid separately!

### 5/5 — Login impossible

*2023-04-08*

Hi I can’t connect to my account anymore. I get this message : couldn't login due to hystrix callback invoked.
Could you fix it? 
Using iPhone 11 on iOS 16.3

**Developer response:** Hello Emma! We regret the inconvenience caused to you. Please send the details of your feedback to contactus@skiply.ae and our team will get in touch with you accordingly.

## Frequently asked questions about Skiply

### What does Skiply do?

Skiply is a mobile payment service that allows parents in the UAE to make secure payments for various school-related expenses. This includes tuition fees, uniforms, transportation, books, and school events. It aims to eliminate the need for physical visits and long queues at schools.

### What are the key features of Skiply?

Key features include seamless registration, a product catalog for schools, payment notifications, order management, online payment options with offers, email receipts, and support for multiple payment cards. Users can also discover nearby schools and digitally sign permission slips for events.

### Is Skiply free to use?

Based on the provided information, Skiply is a free service. It is powered by RAKBANK and utilizes MasterPass, a secure digital wallet solution from MasterCard, which accepts both MasterCard and Visa. There are no mentions of subscription fees or in-app purchases.

### Is my payment information secure with Skiply?

Yes, Skiply prioritizes payment security. It uses technology that provides a single, encrypted digital storage place for all your payment and shipping information, keeping it safe. When making a purchase, your payment is processed securely using this stored information.

### Who can use Skiply to make payments?

Skiply is designed for parents and guardians. The app allows family members and guardians who have the app to make payments on behalf of a student. All authorized family members will have access to the transaction history, providing transparency.

## Version history (last 5 releases)

### 2.9.8 — 2026-08-18

We’ve made thoughtful updates to enhance your everyday payment experience.

### 2.9.7 — 2026-07-19

We’ve made thoughtful updates to enhance your everyday payment experience.

### 2.9.6 — 2026-07-09

We’ve made thoughtful updates to enhance your everyday payment experience

### 2.9.5 — 2026-07-04

We’ve made thoughtful updates to enhance your everyday payment experience.

### 2.9.4 — 2026-06-23

We’ve made thoughtful updates to enhance your everyday payment experience.

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## More apps by The National Bank of Ras Al-Khaimah (P.S.C)

- [Rakbank](https://appshunter.io/ios/app/rakbank/id427758991)
- [Rakbank Business](https://appshunter.io/ios/app/rakbank-business/id1313260982)
- [RAKBANK Prepaid App](https://appshunter.io/ios/app/rakbank-prepaid-app/id1630359951)

All apps by The National Bank of Ras Al-Khaimah (P.S.C): https://appshunter.io/developer/421642094

## Related topics

[ras al khaimah](https://appshunter.io/ios/topics/ras-al-khaimah)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*