# SkipTax - Tax Free Shopping — Official Tax Refund in France

> Streamlined VAT refund system for non-EU residents shopping in France. (iPhone/iPad app by TAXBACK.)

- Source: https://appshunter.io/ios/app/skiptax-tax-free-shopping/id1446100003 (this page in markdown: same URL + `.md`)
- Developer: [TAXBACK](https://appshunter.io/developer/1446100002)
- Category: Travel, Finance
- Price: Free
- Rating: 4.21/5 from 28 App Store ratings · 165 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 66 MB
- Languages: English
- Released: 2020-01-09
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/skiptax-tax-free-shopping/id1446100003/reviews.md

## What is SkipTax?

Introducing Skiptax, France's premier online VAT refund system, approved and recognized by French Customs.

Make tax-free shopping a breeze with our user-friendly mobile application. As a non-EU resident, reclaim the VAT on your purchases across France, effortlessly, no matter where you are from.

In just four simple steps, Skiptax streamlines your VAT refund process:

Step 1 - Enjoy your shopping: Shop at any store and ensure to request invoices addressed to Skiptax.

Step 2 - Upload your invoices: Snap pictures of your invoices and conveniently upload them onto the Skiptax app.

Step 3 - Validate your tax-free form: Just scan your tax-free form at the airport or train station.

Step 4 - Receive your refund: Celebrate as you get confirmation of your refund within 48h of scanning your customs-validated tax-free form at the airport.

Why choose Skiptax?

Simplicity, Speed, and Convenience:

Forget the stress of handling paper forms or queuing up at the store or airport.
We handle all tax-free forms for you.


Superior and Quick Refunds:

Enjoy the highest refunds on the market.
Get your refund confirmation within minutes of uploading your validated tax-free form.


Universal Application:

Shop anywhere in France that provides VAT invoices, irrespective of the amount.


7/7 Comprehensive Customer Support:

Benefit from round-the-clock in-app chat support.
Get assistance throughout the entire refund process (before, during, and after your shopping).


Make the most of your shopping experience in France! Download Skiptax today and let us handle the VAT, while you focus on the fun of shopping!

## Key features

- VAT refund for non-EU residents
- Upload invoices via app
- Scan tax-free forms at customs
- Fast refund confirmation
- Shop anywhere in France
- 24/7 customer support

## What do users think of SkipTax?

Overall sentiment: positive

**Pros**

- 🚀 Extremely fast refund processing (24 hours or less)
- 👍 User-friendly and intuitive app interface
- 📱 Simple receipt upload process with photo scanning
- ⚡ Quick barcode generation for customs validation
- 💰 Significant tax refund amounts received
- 🌍 Works at multiple locations (airports, ports, Eurostar terminals)
- 🎯 No need for special store receipts at some retailers
- 📊 Automatic invoice OCR processing
- 🔄 Ability to combine multiple invoices for refund
- 💳 Multiple payment methods supported (PayPal, Wise, Revolut)
- 📍 Clear signage and location guidance at terminals
- ✅ Step-by-step instructions and helpful tutorials
- 🤝 Responsive customer support team

**Cons**

- 💸 High commission fees (20% of refund amount)
- ❌ Lack of transparency about fee structure upfront
- 🔍 Receipt quality requirements very strict
- 📝 Requires 'SkipTax' name on receipt from most merchants
- 🗺️ PABLO terminal locations difficult to find at some airports
- ⏰ Barcode generation delays (sometimes 12+ hours)
- 🚫 Limited customer support channels (no phone support)
- 💬 Chatbot support with pre-defined answers only
- 🔐 Requires extensive personal information upfront
- 🛑 Cannot claim refunds after leaving France (timing issues)
- 🖨️ Some terminals require printed barcode, not digital
- 🌐 PayPal was historically the only payment method
- 📸 Difficult to remove uploaded photos if added in error
- ⚠️ Confusing messaging during scanning process
- 🔧 App performance issues and slow processing at times

**Commonly reported bugs**

- Barcode scanner not accepting digital barcodes at some terminals
- App freezing or slow loading during processing stages
- Selfie/photo capture functionality not working properly
- Scanning process showing confusing messages
- Refund delays beyond promised 24-48 hour timeframe
- Unable to create new account with same passport after deletion
- Chat function locked or unavailable
- Invoices rejected despite being clear and valid
- Terminal machines malfunctioning at certain locations
- Barcode generation taking excessive time

**Most requested features**

- Clear fee breakdown and transparency before processing
- Phone support or improved customer service channels
- Better terminal location mapping within the app
- Ability to delete or edit uploaded photos
- Progress bar or step counter for the entire process
- Clearer instructions on what can and cannot be claimed
- Email contact option for customer support
- Offline functionality or better connectivity handling
- Merchant database showing which stores issue SkipTax receipts

## Recent user reviews (10 of 165)

All indexed reviews: https://appshunter.io/ios/app/skiptax-tax-free-shopping/id1446100003/reviews.md

### 5/5 — Skip Tax refund

*2026-08-18, version 5.24*

Excellent App

### 5/5 — Easy to use

*2026-07-25, version 5.24*

Really easy to use and quick to get a refund, worth it for £60 back!

### 3/5 — So so

*2026-07-20, version 5.24*

Doesn’t give a good rate of exchange but is easy to claim for Disneyland Paris purchases

### 1/5 — Terrible Ap

*2026-07-13, version 5.24*

Another misleading App. Multiple issues logging on and when leaving France via train, you cannot use the internet so this app doesn’t work. They don’t tell you this. Paper worked better when I received these from other businesses. DON’T USE This app if you want money back. It doesn’t work!’n

### 5/5 — SkipTax is so easy

*2026-06-20, version 5.24*

Skiptax app is easy to use and very efficient with giving you the refund

### 1/5 — A type of scam

*2026-05-28, version 5.24*

The requirements do not male sense.

### 5/5 — Très pratique

*2026-05-27, version 5.24*

Application très facile d’utilisation qui permet avec le code de parrainage “3FFNVWH8” lors de la création du compte de bénéficier de % supplémentaire de remboursement qui en fait le plus rentable que j’ai trouvé..

### 1/5 — Me rechazan la devolución al no tener pasaporte.

*2026-05-22, version 5.24*

Resulta que soy ciudadano europeo ( España, Islas Canarias) y mi DNI sirve para moverme por Europa pero para que me devuelvan los impuestos me dice el agente Alexandre que debo tener pasaporte. Una situación ridícula, mando la foto de mi DNI y mi certificado de residente de las Islas Canarias y como la app no reconoce que es un pasaporte me deniegan la devolución. Lo peor es que la aduana francesa ya autorizó la devolución de los impuestos.

### 4/5 — Bien faite et utile mais …

*2026-05-21, version 5.24*

Je trouve assez simple l’utilisation de l’app, relativement intuitive. Mon seul problème est que je ne peux écrire directement un message pour le support. J’ai un souci par exemple et les seules option avec le « bot » ne répondent pas à mon problème ni la FAQ.

### 4/5 — Sceptical but satisfied

*2026-03-30, version 5.23*

loaded the app to claim VAT back on wine. I didn't expect too much.. but it all worked out. roice upload process was easy, bit fiddly removing the the items I didn't want to claim
1. 1 could easily add additional invoices. The bar code was generated, already to go at the ). I was travelling by Ferry, the PABLO are in the DOUANES office - easy to find and sted. Scanning... you need to turn brightness up (as per instructions) .. the only heart in 1 was the scan.. go a green tick.. then confusing messages on the screen about keeping rm safe... there is no form and it took a few minute for skiptax to registed the scan.... but So, green tick... walk out and wait! I received my refund 24 hours later - great service - l will be using again!

## Frequently asked questions about SkipTax

### What does the Skiptax app do?

The Skiptax app is designed to simplify the process of obtaining VAT refunds for non-EU residents shopping in France. It allows users to easily upload their purchase invoices, validate their tax-free forms at customs, and track their refund status.

### How do I get a VAT refund using Skiptax?

To get a VAT refund, first request invoices addressed to Skiptax when you shop. Then, upload pictures of these invoices to the Skiptax app. Finally, scan your validated tax-free form at the airport or train station to receive your refund.

### Is Skiptax free to use?

Yes, the Skiptax app is free to download and use. The app facilitates the VAT refund process, and you receive the highest refunds on the market without any additional charges from the app itself.

### Can I use Skiptax for purchases made anywhere in France?

Yes, the app has universal application, meaning you can shop anywhere in France that provides VAT invoices. There is no minimum purchase amount required to use the service.

### What kind of customer support does Skiptax offer?

Skiptax provides comprehensive 7/7 customer support through an in-app chat. You can get assistance throughout the entire refund process, including before, during, and after your shopping experience.

## Version history (last 5 releases)

### 5.24 — 2026-03-30

Améliorations et bugfix

### 5.23 — 2025-07-22

You can now get a cash refund with Skiptax !

### 5.22 — 2025-06-03

Stability improvements

### 5.21 — 2025-04-15

Bugfixes

### 5.20 — 2025-04-08

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*