# Skootel - Scooter Sharing — user reviews > 28 indexed App Store user reviews of Skootel by Forward Thinking LLC, rated 4.89/5 from 3,217 ratings. - Source: https://appshunter.io/ios/app/skootel-scooter-sharing/id6615074657/reviews - App overview in markdown: https://appshunter.io/ios/app/skootel-scooter-sharing/id6615074657.md - Rating breakdown: 5★ 2,020 · 4★ 64 · 3★ 20 · 2★ 11 · 1★ 25 ## What do users think of Skootel? Overall sentiment: negative **Pros** - 👍 Convenient and fun to ride - 💡 Responsible sobriety test **Cons** - 🐛 Blank screen after opening - 💰 Overpriced fees - 🔒 Doesn't accept Apple Pay - 🔋 Battery issues and scooters out of service **Commonly reported bugs** - Immediate shutdown of scooter during group ride - Issues with app functionality and connectivity **Most requested features** - Better location tracking - Improved payment options ## Newest reviews (8 of 28) ### 2/5 — Very slow *2025-09-26, version 1.0.3* App is too slow ### 5/5 — 1st Timer *2025-08-18, version 1.0.3* First time using the device and service and it was a blast! ### 5/5 — Súper *2025-06-20, version 1.0.2* Corre muy bien, corre 20 millas, muy bueno me gustó y más que iba dando chino👌🙏 ### 1/5 — Doesn’t accept Apple Pay *2025-06-14, version 1.0.2* First time used a scooter no instructor somehow to operate. Also multiple attempts to use Apple phone. Entering my credit card info. ### 3/5 — Fallas en ubicación *2025-04-12, version 1.0.2* Fallas en ubicación para rastrear corrida ### 5/5 — So fun! *2025-03-29, version 1.0.2* Convenient cheap fun what more do you want? ### 1/5 — La peor compañía que hay de scooter. *2025-01-19, version 1.0.2* La página un problema para agregarte. Nos movimos a diferentes puntos llenos de scooter y todas sin batería o fuera de servicio. Simplemente decepcionante el servicio. ### 5/5 — lifesaver! *2025-01-17, version 1.0.2* affordable, user-friendly, and actually very fun to ride, Skootel is an amazing app that really saved me from what would have been an hour long walk after a day out in the city. It also has you do a quick, simple sobriety test which is very responsible. I really appreciated this app and those who created it; I'm sure it's helpful for so many people. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken *2026-07-30, version 1.0.5* Would not let me end my ride in a proper parking zone and the app became unresponsive. I deleted and redownloaded hoping it would help, but then would not let me log in. Unacceptable. Moving to a different service. ### 1/5 — Sucks! *2026-07-21, version 1.0.5* Sucks! ### 1/5 — SCAM. Stay away. *2026-06-11, version 1.0.5* Severely overpriced and you are charged automatically 1 km regardless of how much you travel. ### 1/5 — Charged for ride that never started *2025-08-20, version 1.0.3* The scooter woukdnt unlock. And i had got on to another one. Bit yet i was still chsrhe for the one that never unlocked ### 1/5 — No support *2025-08-15, version 1.0.3* I tried to look for prices before using it and never showed anything until I start using it. I linked with my bank which supposed to give me $5 cashback but never got it. Contacted support and never answered back. Won’t use it anymore ### 1/5 — Broken app *2025-08-09, version 1.0.3* Using this app for the first time it shows a blank screen after a few seconds of opening the app. Completely useless Tried deleting and reinstalling but same problem. ### 1/5 — More expensive than uber *2025-07-22, version 1.0.3* Paid $7 to ride for 5 7 minutes. Cannot leave designated areas or the scooter stops working and you need to walk it back. ### 1/5 — Over priced fees *2025-06-29, version 1.0.2* Over priced fees for less a kilometer charged $6 ### 1/5 — doest work *2025-06-28, version 1.0.2* started a group ride and it immediately shut down my scooter without shutting down my guests. took $5 for a 2 second ride ### 1/5 — Sistema de pago *2025-06-15, version 1.0.2* No funciona ATH móvil y tampoco Apple pay ## Most praised reviews (10 highest-rated) ### 5/5 — Super cool *2026-07-27, version 1.0.5* Best way to move around ### 5/5 — Good *2026-06-22, version 1.0.5* Very good and easy loved the sistem and price ### 5/5 — Buen App *2026-06-19, version 1.0.5* Súper confiable y accesibles ### 5/5 — Great service *2026-06-11, version 1.0.5* I am extremely happy with this service of Skootel they made it easy for me to travel around town ### 5/5 — Awesome *2026-04-26, version 1.0.5* Great experience going down the beach! ### 5/5 — Ride *2026-04-22, version 1.0.5* Muy buena la lenta ### 5/5 — Fun *2026-01-22, version 1.0.4* Great getting around traffic in Puerto Rico ### 5/5 — Sanse *2026-01-18, version 1.0.4* M libraron de las sanse ### 5/5 — Made our PR vacation so much more fun *2025-12-09, version 1.0.4* Really glad I chose this app, the 7 day pass was the best $25 I've spent all year. ### 5/5 — Quality *2025-11-02, version 1.0.3* Great quality, good speed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*