# Skrill - Pay & Transfer Money — user reviews > 2,388 indexed App Store user reviews of Skrill by Skrill Ltd., rated 4.60/5 from 24,157 ratings. - Source: https://appshunter.io/ios/app/skrill-pay-and-transfer-money/id718248239/reviews - App overview in markdown: https://appshunter.io/ios/app/skrill-pay-and-transfer-money/id718248239.md - Rating breakdown: 5★ 20,380 · 4★ 1,293 · 3★ 546 · 2★ 261 · 1★ 1,677 ## What do users think of Skrill? Overall sentiment: negative **Pros** - 🚀 Fast and efficient transactions - 👍 User-friendly interface - 🔒 Secure platform - 💡 Versatile features like cryptocurrency trading **Cons** - 🤔 Confusing verification process - 🕰️ Slow customer support response times - 💰 High fees for certain transactions - 🔒 Unexpected account restrictions - 🤯 Lack of transparency around policies **Commonly reported bugs** - Recurring issues with failed transactions - Inconsistent app performance and stability - Difficulties with account verification and access **Most requested features** - Improved customer support channels - Clearer communication of fees and limits - Seamless integration with other payment methods - Enhanced security measures for user funds ## Newest reviews (14 of 2,388) ### 1/5 — Inefficient *2026-08-26, version 3.192.0* Offline ### 1/5 — Can’t get money back *2026-08-26, version 3.191.0* Beware. If you put $ in you won’t be able to get it back to your bank ### 1/5 — Extremely difficult to cancel ! Do not use ! Can’t cancel !! *2026-08-23, version 3.191.0* Absolutely horrible to get cancelled!! They will charge you rather than cancel your account! Please do not use !! ### 1/5 — It doesn’t work properly *2026-08-21, version 3.191.0* It’s not very user-friendly It’s too much of a faff ### 1/5 — SCAMMERS *2026-08-20, version 3.191.0* they take your money from you and won’t give you access to your account with the money stolen ### 1/5 — Scam *2026-08-20, version 3.191.0* Trying to do one small transaction and Skrill keeps asking for more and more and more verifications with more and more and more money. I complete one verification and they ask for another. Do it and they ask for another for more money. Now I have money just sitting in an account I will never be able to access cause it’s “restricted” What a scam. ### 2/5 — Not friendly *2026-08-16, version 3.191.0* You can’t transfer funds between apps like you can with PayPal or Venmo. Not even my bank recognizes it. ### 1/5 — Terrible *2026-08-15, version 3.191.0* I have been trying to register for the past two days now and it’s really frustrating the heck out of me at first they kept saying that they were sending a verification email that I never got then I kept pushing the resend button till it said I attempted to many times I eventually today restarted my device and tried again finally got it finished everything and at the end I need a verification text code and as I am writing this review guess what still not receiving a code I never have any trouble receiving emails or texts I checked several times and it’s the correct information what’s next I’m scared that if I ever do get a account is my money going to be safe please their is no one to contact to help either just insane ### 1/5 — Avoid! Avoid! *2026-08-14, version 3.191.0* Customer service doesn’t work just a bot that keeps repeating the same thing. And your money just gets stuck forever ### 1/5 — FRAUDLENT: AVOID AT ALL COSTS *2026-08-11, version 3.190.0* Deposited money into the account, asked me to verify my address I did that 100x , no customer service, phone number is non existent , they reply in 24hr intervals to reject your document, can’t even access my money deposit. Avoid this app, everything is done by automation and AI bots, there’s no real customer service representatives. ### 4/5 — Very good just keep updating *2026-08-11, version 3.190.0* Add a lifetime referral program too so when people join through us we get a share of trades on crypto or anything that uses fees and give us 10% of the fees. ### 1/5 — Very bad *2026-08-08, version 3.190.0* A lot a fees for nothing, you’re not up to date ### 4/5 — Easy money *2026-08-07, version 3.190.0* Just got the app and already transferred from Venmo to Skrill in seconds . ### 1/5 — No help after hours or during normal hours worse app ever *2026-08-06, version 3.189.0* I used it for less than a day and I got locked out of my money . I used gift cards to fund it cause that was the easiest way to fund it . They couldn’t explain why they just said I have to wait for a review . Come on it’s only 1000 dollars not 1,000,000. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sudden Account restricted *2026-09-03, version 3.192.0* I literally just registered Saturday cashed out from a casino app. Today I transferred 3 different transactions to play again (trying not to lose in 1 go) Og deposited $50. & I had $18ish left. Went to use in a game & I’m completely locked out of my account?Says it’s suspended, has 1 thing to see & that’s a button to see transactions. Other than those being an excuse to keep what’s left (like so many others & much more $, I found out) not a clue why. If it was because all same m4 transactions are w/the same company.. A legitimate company sends an Email/text for you to verify/ report. The “contact us” nothing except a chat bot & only sends you in circles back & forth to the homepage where you began, w/the (“more help“) for a live agent”. HOMEPAGE /CHATI haven’t found 1 single way to contact anyone. Haven’t been contacted since registration & verification. Something is awfully scammy going on! I’m going to report them to the stated consumer protection thing I saw suggested online. ### 1/5 — Garbage deposited some money that never posted then customer service said I didn’t have a account al *2026-09-02, version 3.192.0* Run they are crooks took my money on 2 occasions and played dumb even though he said oh yes I see you deposited $30 then said I had to wait 6 days to see if it post when it didn’t they claimed they could find no record of me having a account.there are fair better money apps ### 1/5 — Stay away! *2026-09-02, version 3.192.0* They will freeze your account because you tried to get your money out of Skrill and into your bank account. They claim you to unfreeze it you need to verify, but once you send in the required pics no one unfreezes your account. ### 1/5 — Scam alert *2026-09-01, version 3.192.0* This company is a scam! Everything on their page is an ad advertisement for online gambling. But any money you move there cannot be used for online gambling. Once you have money in the wallet, they permanently close your account. And send you to customer service to try and get your money back, but you can’t authenticate because they’ve closed your account. ### 1/5 — Trash APP *2026-09-01, version 3.192.0* If I COULD GIVE IT A Zero I would you want your money took use this app they will freeze your account for no reason and play dumb when you call and ask for your money they will take up to two weeks to get it back when you have by even did nothing suspicious on your account DO NOT I REPEAT DONT DOWNLOAD THIS APP IT IS TRASH ### 1/5 — Garbage support system *2026-08-31, version 3.192.0* I have been using Skrill for almost 2years now,everything has been working well ,so recently when i was doing my usual transactions,they encouraged me to verify my account ,i did so and immediately they restricted my account that they are reviewing my documents.Now its almost 2 weeks nothing ,i reached out to them in email and they got back to me after like 2days saying they had resolved it only to find my account still restricted.i have been trying to reach out ever since nothing .they dont have a phone number you can call and talk to the agent directly .its so disturbing needing help and you cant get it ### 1/5 — Horrible *2026-08-29, version 3.192.0* This has to be the worst prepaid card I’ve ever had and I’ve had them all.. I thought net spend sucked but Skrill is horrible , customer service is a joke and don’t help at all. I was charged 175$ for 20 dollars worth of gas and I’m getting the run around from them and they keep blaming the merchant but I spline with Skrill and the man I initially spoke with said the usually put a hold on a larger amount but come on man 175 sold for 20 worth of gas doesn’t even make sense.. they are doing something illegally and I strongly advise anybody that is considering dealing with Skrill to reconsider ### 1/5 — Wow *2026-08-29, version 3.192.0* Not one good experience ### 1/5 — False advertising *2026-08-29, version 3.192.0* So I signed up under the impression that transfers and deposits would just be faster like instantly so they advertised well it’s been. An hour where my money at ### 1/5 — PLEASE DONT DOWNLOAD *2026-08-28, version 3.192.0* I tried sending money to someone and they not only restricted my account but closed it with the £330 still inside. I’ve not got an email from them like they instructed i would get I can’t get in contact with a live agent . I just read other reviews and they have similar experiences this is the worst thing ever I don’t know if I’ll ever see my money again they closed it for no reason while I had money in my wallet PLEASE AVOID ## Most praised reviews (10 highest-rated) ### 5/5 — Skrill -wallet App *2026-09-02, version 3.192.0* Assessable money management app ### 5/5 — Love it *2026-09-02, version 3.192.0* Use Skrill all the time, send all my casino winnings here and can send money here from pretty much any other money app! ### 5/5 — Notting but fraud. *2026-08-30, version 3.192.0* Only changing fee cost and changing after The embursement is alteady granted and that 20 times in a row for The same embursement my atorny Will hear about this fraud its has notting to do with fee,s only taking more money of people and stick it in There OWN pocket🤬🤬🤬😡🥵 ### 5/5 — Great for online gambling *2026-08-26, version 3.191.0* Fastest banking system for online gambling redemption’s ### 5/5 — Thrill to Skrill *2026-08-15, version 3.191.0* Always so easy and reliable. Easy and dependable. Thanks Skrill! ### 5/5 — Awesome App *2026-08-04, version 3.189.0* No hassle, makes online gaming easy and zero annoying hidden costs or anything like that! ### 5/5 — Cannot get my funds off Skrill *2026-07-29, version 3.189.0* I have been using Skrill successfully for months. Now I am being asked to confirm my address. I have again provided Skrill with the information requested and still they will not release my funds. ### 5/5 — A Top notch recovery pundit in resolving lost funds cases with professionalism and expertise. *2026-07-18, version 3.189.0* I need to share this here so you won't lose your money cheaply to scam brokers. I invested about $487,504 on a binary option platform then I decideo to withdraw after several weeks but the withdrawal wasn't successful, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if I want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how Procyberhacksrecovery at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as I never believe I could get my money back. Thanks to PROCYBERHACKSRECOVERY via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you. ### 5/5 — Top app *2026-07-14, version 3.188.0* The Best app ### 5/5 — M *2026-07-11, version 3.188.0* Best wallet in the world --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*