# Skullcandy — user reviews

> 685 indexed App Store user reviews of Skullcandy by Skullcandy, Inc, rated 3.00/5 from 113 ratings.

- Source: https://appshunter.io/ios/app/skullcandy/id1466689851/reviews
- App overview in markdown: https://appshunter.io/ios/app/skullcandy/id1466689851.md
- Rating breakdown: 5★ 43 · 4★ 7 · 3★ 12 · 2★ 8 · 1★ 43

## What do users think of Skullcandy?

Overall sentiment: negative

**Pros**

- 🚀 Great app when it works
- 👍 Useful features like personal sound and EQ
- 🚀 Enhances headphone capabilities

**Cons**

- 🐛 Frequent connection issues
- 🐛 App crashes or fails to connect
- 🐛 Compatibility issues with many Skullcandy products
- 🔋 Drains battery life
- 👎 Limited customization options

**Commonly reported bugs**

- App fails to connect to compatible headphones
- Personal sound setup frequently interrupted
- Headphone controls not working as expected

**Most requested features**

- Add support for more Skullcandy products
- Improve app stability and reliability
- Implement custom EQ settings
- Add dark mode option

## Newest reviews (16 of 685)

### 4/5 — Huge potential here.

*2026-08-20*

The app is great and works like expected for the most part. My only complaints are that 

1.- EQ is too limited. Fixing frequency response dips is impossible in some headphones because the frequencies to be fixed are in between the frequencies that you can control. A 10 band EQ would be a major improvement. And a parametric one? Perfect. 

2.- Personal Audio raises the headphone’s amp noise through the roof on the high end. Making it sound like crickets. (Crushers ANC 2)

3.- custom EQ profiles add some clipping/click noises at medium volume no matter what the values are on the EQ. Hard to notice but it’s noticeable when watching reels at 40-50 % volume. (Crushers ANC 2)

Fix this and you have a 10/10 app

**Developer response:** Thanks for supporting Skullcandy! Glad to hear you like the Skullcandy App, and we appreciate your review. We are always working to improve the Skullcandy App so we are looking into your comments.

### 2/5 — Earbuds crapped out

*2026-08-12*

Have the method 360 anc and the left ear bud just stopped working completely and right one is half volume muffled and I tried everything to shut off and repair etc and nothing fixed it. I had to buy a completely different brand so I’d avoid the issue again

**Developer response:** Thanks for letting us know, and sorry to hear you are having problems. Since this does not appear to be app-related, please contact us at https://contact.skullcandy.com, and we would be happy to help! Thanks for supporting Skullcandy!

### 2/5 — doesn’t change custom settings

*2026-08-04*

I love skullcandy and their products are really good for the price but this app in particular is so finicky and whenever I try to change custom settings from the app to my Push Anc earbuds, it doesn’t work. Both pairs are connected as instructed, I tried restarting the app, turning the earbuds on and off and the settings refuse to stray from the default buttons. I just want to set one of the settings to track forward, I don’t want voice assist 😭.

**Developer response:** We want to help you but need a little bit more information, so could you contact us at appdev@skullcandy.com?

### 4/5 — Decent apps, but needs major improvements

*2026-07-25*

It’s a bit delayed, connectivity is somewhat of an issue; and overall needs a good solid update to tie it all together. Also wouldn’t mind getting another firmware update for the 1080’s :p

**Developer response:** Thank you for your review. We are always working to improve the app and so we are passing your suggestions on to our developers.

### 1/5 — ne fonctionne pas sur ios

*2026-07-23*

J’ai acheté un Crusher ANC 2 (neuf) et l’application n’arrive pas à détecté le casque qui est déjà connecté à mon iPhone. J’ai essayé sur un Android et je n’ai pas eu de soucis. J’espère que des maj correctives vont bientôt arriver auquel cas je retournerai le casque et je vous conseil de faire de même si jamais

**Developer response:** Thank you for your review.  Please email us at AppDev@Skullcandy.com so we can help you with app connection of your Crusher ANC 2.

### 2/5 — Barely connects to any skill candy product.

*2026-07-22, version 5.0.3*

Yall need to fix the app cuz why do I have to fiddle with it so the app can connect to my evos?

### 3/5 — Connecting

*2026-07-22, version 5.0.3*

The earbuds are great but the app struggles to connect to them.

### 3/5 — Just pretty disappointing

*2026-07-19*

I’ve been using skullcandy buds in general for some time now, granted I spring for cheaper because I can’t afford the nicer pairs. But, every pair I’ve gotten just.. isnt supported. Not even an alternate version of the pairs are supported either. I just want to adjust the settings on touch controls to allow for a better experience, or see their battery percentage, or what-have-you, but I can’t.
I understand there are limits to whats achievable, but from a consumer standpoint; I don’t really get it? I’ve had experiences with others who allow way more range on what products you can use in-app mods for (wont name any names, but I’m sure it’s not hard to deduce if anyone’s used other brands). I don’t see why they can’t just.. slowly integrate a wider range of support with time.
It isn’t just this app either, the new skullcandy app Also doesn’t support my new buds. Just a really sad experience, since the earbuds themselves are wonderful! (Smokin’ buds, by the way)
I know theres a support link that leads to a website, but (granted I havent explored it), it seems more geared toward troubleshooting and customer support, outwardly. I don’t wanna trouble someone (or worse, talk to a shoddy ai) about how I can’t change my touch controls.

Not the worst app layout or app approach I’ve seen, for navigation. But still very disappointing as a whole.

**Developer response:** Thank you for your review.  Due to tech limitations on our lower priced products, there is no ability to have extended features in the app. Your example of Smokin' Buds, our newest Smokin' Buds 360 do have app connectivity to be able to check battery level. If you would like to share more with us, please feel free to email us at AppDev@Skullcandy.com.

### 1/5 — Can’t connect the product; just get beats

*2026-07-18, version 5.0.3*

Used Bluetooth; download the stupid app and wasted time trying to connect. Every other audio device I have connects better . This is phuckin whack

### 2/5 — Earbuds not connecting

*2026-07-15*

I Cannot connect my Mod 180's to your application and I just got them, please help!
Update: thank you for your swift response, I have always had your products and enjoyed using them (for the sound quality and longevity of the batteries). Apps are nice, but I have plenty without, thank you again for your polite email.

**Developer response:** Hi, and thanks for your review. Due to tech limitations, the app does not support some of our products, such as Mod 180.  The good news is that all functionality is available without an app.

### 2/5 — It sucks

*2026-07-14, version 5.0.3*

It sucks that my smoking buds earbuds don’t work on the app

### 1/5 — Doesn’t connect

*2026-07-14, version 5.0.2*

The app knows it’s close but refuses to connect to it no matter what I try.

### 1/5 — PLYR Xbox Broke Connectivity

*2026-07-13, version 5.0.2*

PLYR 720 Xbox refuses to connect with this app

### 3/5 — Bad connection

*2026-07-12*

Trying to connect my expensive plyr 720 to my phone app should not be this hard failed connection but Bluetooth work and finds it in app but will not connect keeps saying failed connection and support is only available during the week I paid way to much for these headphones to have such a simple issue they sound great and everything but so do much cheaper ones I bought these for the customizable settings that I can’t access

**Developer response:** Thank you for your review. We just released a new version of the app and the Plyr 720 XBox should connect.  If you are still having issues, please email us at AppDev@Skullcandy.com.

### 1/5 — Trash app

*2026-07-11*

Bought a terrain mini speaker, app recognizes that there is a speaker, app will not connect to the speaker. Tried for an hour. App is garbage, will probably return the speaker and go back to JBL. Their sound quality is better anyway and their app actually works.

**Developer response:** Hi, and thanks for your review. Due to tech limitations, the app does not support some of our products, such as Terrain at this time. The good news is that all functionality can be accessed for the speakers without an app.

### 1/5 — Never connects consistently

*2026-07-10*

I never write reviews but I have had this app for years trying to use it for my Indy Evos. It says it can pair and the Evos have advanced features you can only access through the app but only if it pairs with the app. I have tried connecting them numerous times only to be met with the message cannot connect. I have put them close to my phone expecting that to help with connection and it doesn’t change a thing. I have uninstalled the app as well as disconnected my Evos numerous times with no more success. I would like to use the advanced features of my Evos but you can only do so if it connects with this useless app. It makes the features utterly useless. It makes no sense as this app has been around for so long but it never pairs with the Evos. You would hope it would have been developed to actually allow the user to use the features that came with the device you bought but it does not. Poorly made app and poorly executed development. If I could rate it a zero I would.

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t connect to my headphones

*2026-08-25*

I got my crusher evos, they just won’t connect to the app & I was so excited to customize them in the app and just for them not to work is super irritating. I talked to the little ai and it tells me to do the same thing, and even when I do it, it just won’t connect.

**Developer response:** Thank you for your review. We would like to help, but need more information. Please email us at AppDev@Skullcandy.com so we can get more information.

### 1/5 — What's Happening?

*2026-08-25*

The Skullcandy IQ app has been removed from the appstoreyes, it was a terrible mess of an app but if you downgraded it was alright. The app experience is horrible on new versions. It's like the product team and app development team don't communicate at all, why am I being asked to pay for AI features? Why would anyone even want to use AI with any of Skullcandies products?

I have some points on how to make your app more enjoyable.
 - Less distractions, why are there four tabs? Why is there AI? All I want to do is change my EQ
 - Improve the app experience, did no one even test the app? Why is it so laggy? Why does it load the app twice?
 - The ability to turn off that annoying voice telling me my own settings that I know I've set every time I turn on my headphones.

If this means making a spinoff app then do it, anything is better then what I'm currently experiencing. I'm sorry if this was harsh but I shouldn't even be needing to say any of this.
If you would like to contact me for more questions then don't, it's not hard to see that there are many problems with the app experience.

**Developer response:** Hi! We are always working to improve the Skullcandy App and appreciate consumer feedback. We will be passing your comments on to our development team.

### 1/5 — App not working

*2026-08-17*

Earphones buds are top notch but the App is not connecting. I have tried multiple times since months. Please get this fixed as soon as possible

**Developer response:** We want to help you but need a little bit more information, so could you contact us at appdev@skullcandy.com? If you can provide some more details, we’d be happy to help! Thanks for supporting Skullcandy!

### 1/5 — Will not connect to 1080

*2026-08-04, version 5.0.3*

Will cont connect to the 1080 when there powered on it keep saying connecting.

### 1/5 — Connectivity issues

*2026-07-31, version 5.0.3*

This app can find my 1080 ANCs easily but can never connect to them

### 1/5 — Don’t even connect

*2026-07-30*

Why have an app when your products don’t even connect with

**Developer response:** Thanks for supporting Skullcandy! For a list of app-compatible products visit us at https://tinyurl.com/3pka8jxx. If you have an app-compatible product and are still experiencing issues, please contact us at appdev@skullcandy.com. Thanks!

### 1/5 — “Connect to a blue tooth device. Make sure it’s on and connected”

*2026-07-30, version 5.0.3*

Okay, I’m actively listening to music on my headphones. 

Your app sucks. If I could, I would switch to something better.

### 1/5 — My experience

*2026-07-24, version 5.0.3*

It sucks it gives me the option to connect with my earbuds but then takes ten years to try and fail to connect no matter what I do

### 1/5 — App bug

*2026-07-23, version 5.0.3*

Please fix your app! I got a pair of Crusher 1080 ANC and the app tells me there’s an update but it keeps getting interrupted by “other apps”. Nothing worked and i can’t modify my audio!

### 1/5 — App just disappeared work tbh

*2026-07-23*

The title says it all it just doesn’t work I’ve bought Skullcandy’s for years now and everything has been perfect except there app and I’m tired of it not working I can even connect my 1080 again it connects for a day then the app says my headphones don’t even exist skull candy’s products 10/10 there apps 1/10 they definitely need a new programmer or have a different professional do there apps

## Most praised reviews (10 highest-rated)

### 5/5 — Gorgeous app for my anc1080

*2026-08-20*

I honestly don’t get the hate for this app. My 1080 ANC headphones sound amazing and the app interface is really solid. There are tons of customization options, everything I need, and it all works smoothly. I’m genuinely impressed.

**Developer response:** Thanks for supporting Skullcandy! Glad to hear you are loving the Skullcandy App.

### 5/5 — Love skullcandy

*2026-08-18*

I commented a while ago suggesting that the app changes the colour of the earbuds on the app and skullcandy passed this onto the development team and now they are white on the app instead of black by default, I have a lot of respect for that and thank you skullcandy for listening. The app normally works well but every once in a while my earbuds will reset to the default settings. It’s not too bad but can be a little frustrating. Thanks.

**Developer response:** Thanks for supporting Skullcandy! We’re always working to improve the Skullcandy App, so we’re passing your suggestion to our development team.

### 5/5 — 10's

*2026-08-09*

I just bought the 1080's anc and let me tell you skullcandy has never dissapointed me I love these headphones day & night I cannot put them down. Bass is overextraordinary from all the other designs. This is the flagship the best product to hit their assembly line. Can't wait to see what they bring next.

**Developer response:** Thanks for supporting Skullcandy! We’re always working to improve the Skullcandy App, so we’re passing your note to our development team.

### 5/5 — Great App

*2026-07-17*

It’s nice to have all my Skullcandy products under one app. I had a firmware support issue but their developer reached out and the issue was fixed with the latest App release.

**Developer response:** Thanks for sharing your experience. Our team would be happy to help—just email us at appdev@skullcandy.com with a few more details so we can look into this further.

### 5/5 — Great headphones - use them every day

*2026-07-07*

App is very straightforward to use and sound optimisation works well.

**Developer response:** Thank you for your review.  The app should display battery level. Please email AppDev@Skullcandy.com so we can help you find the display.

### 5/5 — Die besten Bass lastigsten Kopfhörer und machen einen stabilen und hochwertigen Eindruck

*2026-07-01*

Hab die anc 2 mir gekauft weil ich Bass wollte und ich hab ihn bekommen sogar besser als erwartet hätte so Sound gerne in meinem Auto

**Developer response:** Thanks for supporting Skullcandy! Glad to hear you like the Skullcandy App, and we appreciate your review.

### 5/5 — 良い

*2026-06-16*

聴力検査で自分の耳に合った音を出してくれる。

**Developer response:** Thanks for taking the time to leave a review! We’d like to look into this for you but need a little more detail. Please reach out to us at appdev@skullcandy.com and our team will be glad to help.

### 5/5 — Ridiculously good

*2026-06-05*

SKDY is making some amazing products. The Crusher family is ridiculously good, and the new Method buds are crazy good, acoustically and ANC. Do yourself a huge favor and check them out!

**Developer response:** Thanks for supporting Skullcandy! Glad to hear you like the Skullcandy App, and we appreciate your review.

### 5/5 — Skullcandy

*2026-06-05, version 5.0.1*

Works good does what it needs to

### 5/5 — 5 stars

*2026-06-04*

Amazing brand, Love the customization.

**Developer response:** Thanks for supporting Skullcandy! Glad to hear you are loving the Skullcandy App.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*