# SKY Airline — user reviews > 31 indexed App Store user reviews of SKY Airline by Sky Airline, rated 4.40/5 from 45 ratings. - Source: https://appshunter.io/ios/app/sky-airline/id1447269826/reviews - App overview in markdown: https://appshunter.io/ios/app/sky-airline/id1447269826.md - Rating breakdown: 5★ 37 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 7 ## Newest reviews (12 of 31) ### 1/5 — Imprestável *2025-06-30* Não funciona para compra de passagem. ### 1/5 — Não funciona para resgate de valor *2025-06-10* Fiz várias reclamações para SkyAirline, baixei esse aplicativo para receber o dinheiro da devolução de passagens, consigo ver o dinheiro na carteira e não consigo resgatar o valor pois não tem opção para anexar dados do cartão no aplicativo. Sem contar que só pagaram a metade a SkyAirline. ### 1/5 — App não funciona. *2025-05-28* Comprei a passagem, o app não funciona, simplesmente não abre no iPhone e não consigo puxar meu codigo da passagem. ### 1/5 — Nao funciona *2025-05-18* Nao funciona. Zero ### 1/5 — Nao serve para nada *2025-04-15* Nao reconhece minha reserva, nao consigobfazer check in.. tive q fazer tudo pelo site ### 1/5 — Spamers!!! *2025-03-29* I didn't give consent to send you marketing emails. Why do I have to remember my password to unsubscribe? Don't you have money for normal marketing? ### 1/5 — POS *2025-03-13* Não funciona ### 1/5 — Não serve pra nada *2025-03-13* Não consigo consultar minha reserva, não consigo comprar assento nem malas. Enfim, ele não faz nada. A cada atualização eu penso que vão corrigir isso, mas não, continua do mesmo jeito. ### 1/5 — Not able to update *2023-08-24* Not able to get my checking. And I need it to enter the airport ### 1/5 — Terrible *2022-11-17* Esta app no funcionaba para nada. Es una basura! No carga para nada. No me deja ver mi vuelo ### 1/5 — No sirve *2022-06-17* No sirve para nada discriminados ### 1/5 — New update *2022-03-15* The new update is still awful. I can see my flight now but I can't check in. Tried to pay for a seat reservation, it took the money but didn't made the reservation. ## Most critical reviews (10 lowest-rated) ### 1/5 — Péssimo, me deixaram na mão *2026-07-24* Me deixaram na mão, com voo e compromissos marcados, remarcam a viagem para chegada e saida para mesmo dia e hora. ### 1/5 — Nothing works *2026-05-26* I tried to book a flight with Sky Airlines using 3 different browsers, but their website shows errors. Then i downloaded this app, which also doesn’t work: i am not able to enter origin or destination, only the travel date. If I hadn’t flown Sky before, I wouldn’t believe this is a real business. My local coffee shop has a better website / app. ### 1/5 — Fecha sem abrir *2026-05-12* Abre o app e ele fecha automático ### 1/5 — Do not use sky *2026-04-02* Do not use sky. Book with LATAM or any other airline. Disrespectful customer service and they do not offer full refunds for when they cancel your flight. Complete scam of a company and complete scam of an app. Made us wait in line for 2 hours just to tell us we can’t get a refund. ### 1/5 — DINHEIRO ROUBADO *2026-01-09* Roubam o dinheiro do consumidor e desviam ele ### 1/5 — Pessimo *2025-08-09* Não funciona nem pra fazer o check in ### 1/5 — WALLET *2025-08-08* Não está adicionado o cartão de embarque no wallet, atualizem o app!!! ### 1/5 — Horrível, não funciona *2025-08-01* App não funcionada, não consigo ver minhas viagens, faltando 4 dias pra embarcar, nem gerir nada, informações imprecisas e contraditória no site. Péssimo. ### 1/5 — Lentidão e incompatibilidade *2025-07-24* O aplicativo apresenta defeitos graves de lentidão. Não é possível adicionar a passagem no Wallet, vez que, ao clicar em adicionar à carteira, a opção fica carregando de maneira infinita e não vai para o Wallet. ### 1/5 — Péssimo *2025-07-11* Sem resposta, sem contato direto!!! ## Most praised reviews (8 highest-rated) ### 5/5 — Super recomendo *2026-06-17* Me auxiliou em todo processo da viagem ao Chile ### 4/5 — Very bad experience for a one year-old traveling in the middle of the night *2025-12-02* Last night, flight 5590 out of Peru, while leaving the country at 12 AM, my husband and I experienced one of the most frustrating and unacceptable encounters we’ve ever had with an airline. We had a FA-certified car seat for our one-year-old—a seat we paid for, for a flight that was scheduled from 1 AM to 7 AM so our baby could sleep safely and comfortably. But two women from Skyline Peru / Sky Airlines were absolutely adamant about not allowing us to use it. Not because it was unsafe. Not because it wasn’t certified. But because they refused to listen, refused to acknowledge the regulations, and seemed more focused on being “right” than doing what was right for a child. We were told “no” 16 times. We had to say “yes” 17 times—because we knew our rights, we knew the regulations, and we knew our baby’s safety depended on it. At one point, I had to stand my ground and say clearly: “This seat is not leaving this airplane. It is certified, and we paid for the seat.” It was unbelievable. The behavior we witnessed was a combination of ignorance, lack of training, and pure ego. Their priority wasn’t safety. It wasn’t customer service. It wasn’t a child’s well-being. It was the satisfaction of proving a point. Sky Airlines urgently needs better training. What happened to us should never happen to another family, ever. The only saving grace of this entire ordeal was Jair, who stepped in, took control, and did what was right. We are grateful for him, because without his intervention, the situation could have escalated even further. Sky Airlines, do better. Families deserve better. Children deserve better. Anoche, al salir del país a las 12 AM, vuelo 5590 saliendo de Peru. mi esposo y yo vivimos una de las experiencias más frustrantes e inaceptables que hemos tenido con una aerolínea. Teníamos un asiento de carro certificado por la FAA para nuestro hijo de un año—un asiento que pagamos, para un vuelo programado de 1 AM a 7 AM, precisamente para que nuestro bebé pudiera dormir seguro y cómodo. Pero dos mujeres de Skyline Perú / Sky Airlines estuvieron completamente empecinadas en no permitirnos usarlo. No porque fuera inseguro. No porque no estuviera certificado. Sino porque se negaban a escuchar, se negaban a reconocer las regulaciones y parecían más enfocadas en tener la razón que en hacer lo correcto para un niño. Nos dijeron “no” 16 veces. Tuvimos que decir “sí” 17 veces, porque sabíamos nuestros derechos, conocíamos las regulaciones y sabíamos que la seguridad de nuestro bebé dependía de ello. En un momento tuve que mantenerme firme y decir claramente: “Este asiento no se baja de este avión. Está certificado y pagamos por el asiento.” Fue increíble. El comportamiento que presenciamos fue una combinación de ignorancia, falta de capacitación y puro ego. Su prioridad no era la seguridad. No era el servicio al cliente. No era el bienestar de un niño. Era la satisfacción de querer demostrar un punto. Sky Airlines necesita urgentemente una mejor capacitación. Lo que nos pasó no debería jamás pasarle a otra familia. La única parte rescatable de todo este problema fue Jair, quien intervino, tomó control y hizo lo correcto. Estamos agradecidos con él, porque sin su intervención, la situación pudo haber sido aún peor. Sky Airlines, hagan las cosas mejor. Las familias merecen más. Los niños merecen más. ### 4/5 — It works but it doesn’t have English *2022-01-12* I would have given it 5 stars if they had English but they don’t. I’m in Peru and basically have trouble with all airlines with English. At least this site works for buying flights. I tried to buy a flight through Latam airlines which is the other dominant airline in Peru was completely screwing me over. I do not recommend Latam at all! They charge different rates depending on what country you are from. ### 3/5 — App muito instável *2025-08-09* App fecha sozinho ao tentar gerar cartão de embarque ### 2/5 — Nada funciona *2025-08-25* Nenhuma funcionalidade funciona, nada atualiza. Péssimo. ### 2/5 — Bagagem mais cara que passagem. *2025-06-13* Além do app ser pouco performático, ainda tem lugares que o despacho da bagagem é mais cara que a própria passagem de avião. ### 2/5 — Não funciona para quem ja tem uma passagem *2025-04-16* Não serve para fazer check in nem adicionar o voucher na carteira do celular ### 2/5 — App fechando sozinho *2025-03-13* Aplicativo trava e fecha sozinho. Não consigo abrir o voucher da minha passagem --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*