# Sky Store Player: Movies & TV — user reviews > 71 indexed App Store user reviews of Sky Store Player by Sky UK Limited, rated 4.39/5 from 23,398 ratings. - Source: https://appshunter.io/ios/app/sky-store-player-movies-and-tv/id947946865/reviews - App overview in markdown: https://appshunter.io/ios/app/sky-store-player-movies-and-tv/id947946865.md ## Newest reviews (18 of 71) ### 4/5 — Downloads are broken *2026-03-21, version 8.0.18* Don’t get me wrong this is a great app for watching movies but my downloads are broken. When I try and press on a downloaded movie, it just doesn’t work and I can’t make any new downloads, please fix this issue. ### 1/5 — Cannot access my purchases on the app *2026-02-09, version 8.0.18* I cannot acces my purchases on the app ### 1/5 — Won’t open *2025-11-25, version 8.0.14* Absolutely useless. Won’t even open to allow credentials be added. ### 1/5 — Rubbish *2025-11-22, version 8.0.14* Keeps crashing every time I try to log in ### 1/5 — App Crashes *2025-11-21, version 8.0.14* When I try to sign in to my account the Sky Store app crashes and closes. I have tried several times but it just won’t let me sign in. ### 1/5 — Doesn’t open *2025-11-20, version 8.0.14* Doesn’t work ### 1/5 — do not install if you’re on ios 26 *2025-11-18, version 8.0.14* it will just repeatedly crash every time you try to open the app. this is a problem that definitely needs checking out because the app is literally unusable thanks to this bug. ### 1/5 — Doesnt launch *2025-11-16, version 8.0.14* It literally wont open on ios 26.1, it just crashes as soon as you open it. ### 1/5 — Bug ridden! *2025-11-15, version 8.0.14* Cannot get to the film titles page. Only see the films tv or download pages. Very annoying. ### 1/5 — Crashes *2025-11-09, version 8.0.14* Crashes every time I try and open it ### 1/5 — Crashes immediately *2025-11-09, version 8.0.14* Got the latest iOS 26.1, installed this for the first time and it crashes when I click sign in. Every single time. ### 1/5 — Just crashes. *2025-11-08, version 8.0.14* When opening the app, and go to sign in the app just closes. Waste of time ### 1/5 — Crashes on iOS 26 *2025-11-05, version 8.0.14* Can’t even login on iOS 26, constantly crashes. ### 1/5 — Useless *2025-10-27, version 8.0.14* Can’t even get to the log in screen without it force closing. Pointless really! ### 1/5 — Opens then crashes *2025-10-19, version 8.0.14* Can’t get to log in screen as it force closes every time even after deleting and reinstalling ### 1/5 — Doesn’t work. *2025-10-19, version 8.0.14* I can’t figure out what this app does. Well it doesn’t do anything but I presume it’s supposed to do something. Rubbish. ### 1/5 — Useless unfortunately *2025-09-21, version 8.0.14* This app won’t let me browse and buy movies from Skystore which was the whole reason I wanted it. Not fit for purpose. ### 4/5 — Connect to smart tv *2025-08-30, version 8.0.14* We good if we could connect this app to your smart tv so we can watch our films. Plus when will the films be in UHD ## Most critical reviews (10 lowest-rated) ### 1/5 — Shocking *2026-08-29, version 8.0.47* Pay money, hire a film, told it’s not accessible on website, only through app. Film thumbnail is on website but not app. I’ve paid my five pounds, nothing to show. ### 1/5 — What a total waste of time *2026-08-17, version 8.0.18* You buy a film on your mobile phone and you can’t play it on your TV because Sony and Samsung tvs don’t have the app and you can’t screencast it either. What a waste of money to rent or buy films you can only watch on your mobile! ### 1/5 — Sky store movies dont play *2026-06-12, version 8.0.18* I am not happy about this app, I bought movie! Is not playing! This is not the first time this happened, but definitely the last time I am here! I want my money back! I want to delete the app, also not easy! ### 1/5 — This app *2026-04-12, version 8.0.18* Why does it say open the app and then say the page you’re looking is not available ### 1/5 — Useless *2026-04-04, version 8.0.18* Bought a movie downloaded the app and can’t cast on TV screen - what’s the point? I don’t want to watch it on my phone. ### 1/5 — Sky Store Player *2026-04-04, version 8.0.18* This app doesn’t work. Don’t loose your money. ### 1/5 — Ought movie *2026-03-28, version 8.0.18* Purchased a movie says to scan on phone to pay ect … go thru all motion download this app then another app … then still sat here wondering how to play movie on my tv? Why make ebeto bing go round the town I just want to sit down purchase a movie and wallah it appear on my tv I don’t want it on my phone on a app on Another app to play it FML ### 1/5 — What TF is sky store player *2026-03-21, version 8.0.18* It's telling me to download sky store player to let me watch the movies I've bought on sky store - takes me to the App Store and the app doesn't exist. Soooooo how do I watch them then??? Fix it!!!!!!!! ### 1/5 — Theifs - stars *2026-03-07, version 8.0.18* So I was a customer for years spent loads on films and because you stole from me and lost my custom you steal more from me you steal the account with all the films you wiped them you will never get another penny from me!!!!!!! Such a waste you owe me!!!!! ### 1/5 — Too strict to paying customers *2026-03-01, version 8.0.18* How strict and stupid is this app. The rules in it are ridiculous considering how much a month I’m paying sky. Over £100 a month for an app only 1 of my family members can use. Very frustrating and annoying. Says you can use 4 devices?? Hmm doesn’t let you and hasn’t done for years. ## Most praised reviews (10 highest-rated) ### 5/5 — Not working *2025-11-26, version 8.0.14* The app is not working at all You go into it and it shut goes back to Home Screen of the phone from sign in screen not great at all ### 5/5 — It exists *2025-08-21, version 7.40* I like it because yes ### 5/5 — ENJOY *2025-07-10, version 7.40* ITS NICE TO ACTUALLY HAVE A FREE FILM TO ENJOY WITH THE FAMILY ### 5/5 — Suggestion *2025-04-11, version 7.31* I think Sky Store is a very good platform but I was wondering if you could add this thing were if there were films we wanted to buy we can save/favourite them and then they’re showed in a section cuz it saves the time of having to search for them. ### 5/5 — Review *2025-03-03, version 7.20* Very pricey ### 5/5 — It’s okay.... *2020-07-03* The app streams great, good quality of picture on phone screen and also on laptop etc. However I’ve marked it down to two stars because there’s no function to scrub back 10/15 seconds to better repeat and hear and get clarity. Many other apps have this feature for many years, I’d say it’s relatively easy to have integrated into the app. I find it hard to understand why Sky with all their prophet haven't incorporated it already. ### 5/5 — Finally Sky Store is a decent streaming app *2018-08-19* Well for me personally, the App has been fine. I own around 15 films and have never had a issue with playback or downloads and now the app finally supports casting, making viewing films on the big screen a step easier. The app can finally compete with the likes Google Play Movies App. Happy customer, easy 5 star. ### 5/5 — Back to working great again *2018-04-27* Below was my previous review, however this has all now been sorted with a further update. Now very happy I can go back to watching again, thank you for sorting out. Was working wonderfully, but since the latest update now won’t even stay open. Really fed up with it now. Hope will get sorted and go back to working. **Developer response:** Hi Royfub, thanks for your feedback. We’ve fixed this issue in our latest update. Please try again and let us know how you get on at apps@skystore.com ### 5/5 — Great but irritating! *2017-12-13* Great app for watching all your purchased movies and TVs programs. Could do with being able to rearrange the movie tiles or at least put them in alphabetical order so you can group movies and there sequels together. Also there is no need for the preorder tiles to stay after the movie has been added, the movie really should take the place of the preorder tile. Takes unnecessary time for me and Sky employees to have to remove these as they are incredibly irritating!! ### 5/5 — SORT IT OUT SKY!!!!!! *2017-10-16* Was told by a sky customer service that I could play movies away on holiday, so bought some over priced movies and can I play them NO I CANNOT! Keep coming up with error messages can't play! Yes I have dowloaded them to the device and all seemed to work fine before the previous updates. Sky gets one star today but if they can sort out what could be a good idea they may get a 2! Sort it out SKY!!!! **Developer response:** Hi! We're sorry about the problem you experienced. We've released an update that should address your issue. Can you please try again and let us know at info@skystore.com if you have any additional problem? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*