# SKY TV GUIDE — user reviews > 137 indexed App Store user reviews of SKY TV GUIDE by Sky Network Television Limited, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/sky-tv-guide/id430971650/reviews - App overview in markdown: https://appshunter.io/ios/app/sky-tv-guide/id430971650.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of SKY TV GUIDE? Overall sentiment: negative **Pros** - 📱 Simple and intuitive user interface - ⚡ Fast performance when working properly - 🎯 Convenient remote recording functionality - 📅 Useful for booking shows away from home - 🔔 Alert notifications for scheduled programs **Cons** - 🔐 Persistent login/authentication issues - 🚫 App crashes and freezes frequently - ⏳ Stuck on welcome/loading screens - 🔄 Constant forced logout requiring re-authentication - 📊 Inaccurate program data and channel information - ❌ Remote recording failures despite successful login - 🔗 Server synchronization errors - 📱 Compatibility issues with newer iOS versions - 🚨 Poor app stability and reliability - 🔍 Search results show incorrect category counts - ⚠️ Subscription status verification errors - 🎬 Program guide data not downloading properly - 💔 Degraded performance after recent updates **Commonly reported bugs** - Login fails repeatedly despite correct credentials - App stuck on welcome/splash screen indefinitely - Forced logout after brief inactivity - Remote recording shows success but doesn't record - Synchronizing with server error messages - Program data fails to download - App won't open or launch - Black screen display issues - Terms and conditions acceptance loop - Password reset functionality broken - Channel data not loading - Channels 1, 2, 3 missing from guide - Subscription verification incorrectly denies access - Search category counts don't match actual results - App incompatible with iOS 8 and newer versions - Decoder linking errors - App crashes on iPad but works on iPhone - New white Sky box incompatibility **Most requested features** - Remember login credentials between sessions - Dark mode support - Series link functionality - Landscape view for iPhone - Filter search results by live broadcast status - Accurate search result categorization - Landscape orientation support - Better visibility of already-booked programs - Improved search relevance ## Newest reviews (18 of 137) ### 2/5 — A very shoddy app. *2026-03-13, version 4.1.11* It constantly crashes, freezes won’t show you anything but the startup screen. Sky just reminding its customers that they have no options here in NZ. ### 2/5 — Great for booking but awful for searching *2025-11-14, version 4.1.11* EDIT 15/11/25: the app no longer launches, it is stuck on the progress bar despite restarting phone etc.—- I use the app a lot to book, especially if I’m away from home and I love it. However search based on a keyword produces a confusing list of results. It is useful that results are split into some categories et cetera, but the number in the category header does not match the actual results under it. The number is often greater than the listed results and you are left wondering where the rest of the results are. Also, sometimes the search cannot find results for your keyword even though you know for a fact there is something containing that word in Sky programming on tv set. Lastly, I would love to be able to filter the results as well, for example by live broadcast. ### 1/5 — Was a great app, now it’s rubbish *2025-10-11, version 4.1.11* Why can’t you fix this app so it actually works?? ### 1/5 — It doesn’t work *2025-10-05, version 4.1.11* If you like a black screen, it’s great. Otherwise, it doesn’t show a single thing ### 1/5 — Do not use *2025-10-03, version 4.1.11* Guide is useless ### 1/5 — Perpetually broken *2025-09-28, version 4.1.11* It simply doesn’t work most of the time. An apt metaphor for a dysfunctional, disinterested company. ### 2/5 — Doesn’t work now!! *2025-08-17, version 4.1.11* This is ok on the iPhone but just won’t work now on iPad. Tried deleting and reinstalling. Don’t know how many times I’ve reviewed this. Please sort it out. ### 1/5 — Useless *2025-08-11, version 4.1.11* This app needs a lot of work . It is always broken and you have to log in all the time that’s even if it starts up. Sky don’t seem interested in fixing ### 1/5 — Useless *2025-08-03, version 4.1.11* Tried to contact sky about this junk app and the bastards wanted to charge me $8 to contact tech support. What a joke ### 1/5 — STILL Utterly useless *2025-07-25, version 4.1.11* Sky, fix this app!! It is utterly useless. You put your prices up and your service deteriorates. Do better. ### 1/5 — Hopeless *2025-07-20, version 4.1.11* Another useless product from sky. Constantly locks up and requires signing in every time. ### 1/5 — mt *2025-07-14, version 4.1.11* rarely works ### 1/5 — What happened? *2025-07-13, version 4.1.11* Used to be great! But recently you have to logon in every time, can’t remote record and the search gives confusing results. Deleted App and reloaded, now it won’t open at all!! ### 1/5 — Login *2025-07-05, version 4.1.11* Have you logged in? Are you sure…? Better try logging in again before you can record… ### 1/5 — Broken app *2025-06-09, version 4.1.11* Have used for remote recording for many years but not working and similar issues with having to login all thee time. What is wrong? ### 1/5 — Phone access *2025-05-24, version 4.1.11* This would have to be one of the worse apps I’ve ever had. Doesn’t open most of the time. Hopeless ### 1/5 — No longer seems to work *2025-05-17, version 4.1.11* Was useful to record TVNZ channels on the sky box, but looks like Sky has shut down that capability. Sky Go doesn’t have the TVNZ channels. Annoying and reduces the usefulness of the Sky box ### 1/5 — Sky review *2025-05-17, version 4.1.11* Wow, sky review is seriously bad. I showed my wife the reviews and interesting thing, she had different complaints than I. This is telling me all reviews are not on my list. This app is double shiat +. I would put a -million for rating it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-03-28, version 4.1.11* Having to log in every time to record something is ridiculous. Surely the developers can add something that remembers us? ### 1/5 — Almost unworkable *2026-03-10, version 4.1.11* Lately just sits on welcome screen and never downloads program data. Tried deleting app and redownloading - same issue. COME OK SKY - FIX THIS APP. ### 1/5 — Not reliable *2026-02-14, version 4.1.11* Often fails to open and load programs then stalls when login required. ### 1/5 — Ok when it works *2026-02-07, version 4.1.11* Stuck on welcome page and doesn’t download uploaded schedule.Tried deleting app, offloading app, hard restart - no luck! ### 1/5 — Doesn’t Work *2026-02-01, version 4.1.11* Use to work well but now won’t even load!! Hopeless! ### 1/5 — Hopelessly unreliable *2026-01-31, version 4.1.11* The app used to be a good product, but has become unreliable - either refuses to load, or has to login every time. Could be so useful, but needs a major overhaul. ### 1/5 — Rubbish *2026-01-10, version 4.1.11* What was a strong and reliable app is now well and truly broken. And same for all my extended family - stopped working in 2025 after update 9months ago - please fix this! ### 1/5 — Useless *2025-11-08, version 4.1.11* Absolutely useless. Won’t load from the get go. Downloaded it again, same deal ### 1/5 — Waste of time… *2025-10-26, version 4.1.11* Don’t bother downloading this App, you will waste minutes of your life you will not get back. It reflects the service levels provided by Sky UK - utterly useless! ### 1/5 — Terrible *2025-10-25, version 4.1.11* Was working, now it won’t load at all, cleared cache, reinstalled hard reboot .. nothing works Disappointing Over 6 months with no bug fixes!? That tells you everything! Unusable ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome update! *2016-06-29, version 2.0.9* I love this app, it's simple, fast and highly functional. The new update is great, I see some of the bugs have been fixed and I like the UI refresh. ### 5/5 — Very easy to use *2011-04-29, version 1.0.2* It's soo easy to book ur gave shows and access them ... I prefer this than booking shows from the remote... And u can also get alerts ### 5/5 — Very usefull *2011-04-20, version 1.0.1* Goood ### 4/5 — Load *2026-02-10, version 4.1.11* Some days the app just refuses to load. Drives me crazy ### 4/5 — New version looks good *2019-10-21* Though it doesn’t have dark mode support the new version looks good and works much faster. I’d like to see a slightly different color gradient on live programs so it’s easier to see which sports channels have something live on. ### 4/5 — It's a great app *2011-11-13, version 1.0.4* It's a really great free app, but it should have search better sorted as previously mentioned. The landscape view isn't such a big deal on the iPad, but it would certainly be useful on the iPhone. Just be aware that if you plan on recording something through this app, the program must not have started, otherwise pressing the record button doesn't seem to do anything. I recommend this for anyone with sky, as I would far prefer it to skywatch magazine. ### 4/5 — Very useful app *2011-04-28, version 1.0.2* Just wish you could see what you had already booked through the remote on the tv. Bit annoying to book something through the app only to realize later on that it hasn't recorded because you had two other programmes at the same time booked. Aside from that, great app and fantastic idea! ### 4/5 — Awesome! *2011-04-25, version 1.0.2* Loving it! Would like to see series link though. UI well thought out. ### 3/5 — Won’t link to internet *2026-01-20, version 4.1.11* The last few days Sky TV Guide won’t connect with the internet on my iPad although everything else works on the internet every day. I need help! ### 3/5 — Great for booking but awful for searching *2023-10-11, version 4.1.8* I use the app a lot to book, especially if I’m away from home and I love it. However search based on a keyword produces a confusing list of results. It is useful that results are split into some categories et cetera, but the number in the category header does not match the actual results under it. The number is often greater than the listed results and you are left wondering where the rest of the results are. Also, sometimes the search cannot find results for your keyword even though you know for a fact there is something containing that word in Sky programming on tv set. Lastly, I would love to be able to filter the results as well, for example by live broadcast. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*