# Sky Viper Video Viewer 2.0 — user reviews > 89 indexed App Store user reviews of Sky Viper Video Viewer 2.0 by Skyrocket, LLC, rated 2.58/5 from 190 ratings. - Source: https://appshunter.io/ios/app/sky-viper-video-viewer-20/id1319193852/reviews - App overview in markdown: https://appshunter.io/ios/app/sky-viper-video-viewer-20/id1319193852.md - Rating breakdown: 5★ 49 · 4★ 17 · 3★ 19 · 2★ 15 · 1★ 90 ## What do users think of Sky Viper Video Viewer 2.0? Overall sentiment: negative **Pros** - 📹 Video streaming capability when working - 🎮 Drone flies well manually - 💰 Affordable price point - 🎯 GPS technology features - 📊 Flight log tracking - 🧪 Simulator for practice **Cons** - 🐛 App won't connect to drone WiFi - 🔌 Stuck on WiFi setup screen - 📱 Incompatible with newer iOS versions - ⚠️ No customer support response - 🔄 Forced app updates break functionality - 🔐 Password connection issues - 📞 Hotline out of service - 💥 App crashes when exporting videos - 🚫 Only works with older iPhone models - ❌ Camera features unusable - ⏱️ App hasn't been updated in over a year - 🌐 WiFi signal transmission limited - 🎬 Video recording not saving to phone **Commonly reported bugs** - App freezes at WiFi connection screen - Password authentication fails repeatedly - App crashes on video export/save - WiFi network not appearing on phone - App closes when clicking save button - Drone flies erratically when app is connected - Drone won't respond to land command - Recording buttons disappear during use - Videos not saving to phone after recording - Weak WiFi signal strength - App force closes and returns to home page - Incompatibility with iOS 14.0 and newer - Battery indicator issues **Most requested features** - Update app for iOS 13+ compatibility - Virtual controls in app without physical controller - Switch between phone and memory card storage in app - Better instructions for mission mode - VR goggles support mode - Improved video export functionality - Better firmware update process ## Newest reviews (18 of 89) ### 2/5 — Please update app *2025-01-05* I got a VISTA drone Friday 2025 January, and without this video app it worked great! Until I tried to use video. IT WOULD NOT CONNECT! Every time I enter the password it says “Connecting” for a few seconds and then it redirects me to the home page where it says how to turn on the drone and also says to enter the password. PLEASE HELP! P.S. Does anyone else have this? ### 3/5 — How to ACTUALLY fix the bug *2024* *2024-12-15, version 1.4* LISTEN! You have to get the skyviper SE viewer or something like that. THIS APP DOES NOT WORK! ### 2/5 — Manual has wrong instructions *2024-08-29, version 1.4* If you have a Sky Viper Stream and Record Hi-Def Video drone model 18721, the instructions are super misleading. I have been struggling with getting the video to work and all this time I was just using the wrong app. You need Sky Viper SE Video Viewer, not Sky Viper Video Viewer 2.0. I am using an iPhone with IOS 17.5.1. ### 1/5 — DONT BUY THIS DRONE *2023-06-04, version 1.4* 1 of all the app that the drone makers give you doesn’t work. But what they do is make a new app that doesn’t even work the wifi connection at the start always fails wast of money! ### 1/5 — Password don’t work *2023-01-02* Why when I use this sky viper 2.0 app it wants me to put in a password to connect and the one I’m told to use won’t work!! But if I use the original sky viper app for the Journey GPS SKY VIPER it works fine but can’t use some of the features that I should be able bc I can’t get this 2.0 app to connect and work!! Plz help me out ### 1/5 — Useless *2022-08-20* This software is useless. I tried for a week to connect to the Sky Viper Wi-Fi and got a “no internet connection” alert next to the Sky Viper network in Wi-Fi settings every time. Tried all the trouble shooting tips on the website. Nothing works. This drone is not worth wasting money on. ### 1/5 — Completely useless *2022-08-10* If you’ve bought a sky viper drone- good luck. I bought a sky viper 2400 video drone and when combined with the camera IT COMES WITH it has been undeniably useless. Although both apps require me to connect to the drone’s WiFi so that I can stream, neither will then allow me to do just that. The developers have since forgotten this company and as such I doubt this review will even be shown. There is no support for the HUNDREDS of bugs this drone has (including design flaws that allow certain parts to get lost on the drone- such as the memory device- and I hope that Sky Viper never releases another drone using this terrible app system. ### 1/5 — I can’t open the app *2022-01-24, version 1.4* It won’t let me open the app i’ve been waiting for 24 hours and nothing please fix this bug. ### 2/5 — Compatibility error *2021-08-02* The new 14.0 apple update isn’t compatible with the app, so you cannot view the camera with any device with apple update 14.0. Pls update app to be compatible with IOS 14. ### 1/5 — Total garbage. *2021-06-19, version 1.4* Basically my drone is useless now they there is supported video app. HUGE waste of money!!! Buyer beware!!!!! ### 1/5 — Useless drone *2021-03-11, version 1.4* Doesn’t work with old drones and the old app doesn’t work with new phones so my untouched droned from 3 years ago is now trash ### 2/5 — PLEASE READ!! *2021-03-09* I know you might think I'm a bot but I promise you something. My battery's for my drone are charged but my drone won't take off and also the app asks for a password which every time I put it in it does nothing and I also can't find the wifi connection for my drone to connect to I know how to do it but it's not showing up if anyone else knows what's going on plz help and then the app will be 5 star for me!! Plz help asap!😩☺️😂 ### 1/5 — Garage *2021-01-17* I went to buy it vc it was cool then in two days the dumb gps won’t lock and I can’t fly and won’t pair with my phone I want my money back or at least help to connect Also I called them 5 times with message no answer ### 3/5 — How to login *2020-12-26, version 1.4* I can’t seem to login I’ve used the password skyviper but it keeps saying error what should i do? ### 2/5 — WiFi *2020-12-16, version 1.4* No funciona! Wifi me pide una contraseña y no,lo peor-No lo compren——-Orrible ### 1/5 — It don't work *2020-12-01, version 1.4* I did steps and it don't work ### 1/5 — How to save videos to phone? *2020-09-27* How do you get videos off the app and saved to your iPhone’s camera roll? I see a button in the app that looks like it should do it when I open the video. When I click the button, the app just closes. ### 3/5 — Doesn’t work with recent Apple update version 14.0 *2020-09-17* App was working fine until I updated my iPhone to 14.0. I understand 14.0 was a surprise release for programmers so be warned before you update your phone. Still works on my iPad which is still on software version 13.7 so the drone is still functional. ## Most critical reviews (10 lowest-rated) ### 1/5 — No video *2025-03-07* Like others I wished I had looked into the app before buying… we looked at lots of drones but ultimately chose the sky viper because my son desperately wanted one with a camera.. we tried for months to figure out why it wouldn’t work so now it’s too late to return the darn thing and we’re just stuck with it and the whole point was to use the camera.. ### 1/5 — This app doesn’t work *2025-01-31* To anyone reading this review and thinking you got a bad product, there is a solution. This app does not work, but the SE app does. I downloaded it and it works just fine. Doesn’t need a password, just get on the drone wifi network and it will work fine. ### 1/5 — App or drone dosnt work *2024-12-29, version 1.4* I spent 3 days trying to make the app or drone work nothing does either the app being broken or defective drone camera ### 1/5 — It does not connect to my drone *2024-12-28* No matter what I do it does not connect to my drone. I follow all the steps on the instruction sheet and the app itself. I have even went on google and it did not work. Please fix your app. ### 1/5 — Use skyviper SE app instead *2024-12-26, version 1.4* Product told me to use this one, but the se app is the one that worked ### 1/5 — Don’t waste your time *2024-12-08, version 1.4* Product won’t connect following instructions. Waste of money and time. Can’t return this soon enough. ### 1/5 — NOT WORKING WHAT SO EVER *2024-11-25, version 1.4* I watched hundreds of tutorials and on the step-by-step instructions if this app has not worked once ### 1/5 — Do Not Buy! *2024-11-09* I bought this product for 70 bucks and I tried to set it up for hours just to find out it doesn’t work on iphone. This company have scammed you if you bought this product! ### 1/5 — Horrible *2024-10-25, version 1.4* I have the drone but the app does not work and it says that there is no internet connection. ### 1/5 — How do I get a password *2024-07-29, version 1.4* It doesn’t tell me a password or where to get one ## Most praised reviews (10 highest-rated) ### 5/5 — Just checked the bottom of the drone *2024-12-07, version 1.4* You guys are wrong. The code for the drone is literally on the bottom of it. It works so stop saying it doesn’t. ### 5/5 — GUYS I FIXED IT *2020-06-21* Now go to your internet then connect to it now open your app for the first tim it will not work if u have it already open then it will automatically connect that’s why ### 5/5 — EPIC! *2020-02-17, version 1.3* 😆😆😆😆😆😆😆😆😆😆😆😆😆😆🤤🤤🤤🤤🤤😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆 ### 5/5 — Great product ! *2020-01-10* Just recently updated app for iOS 13 is greatly appreciated. Great affordable drone with great features. Simulator to practice and build confidence and skills. And the video app updated is great. Thank you very much sky rocket 👍🚁👍 ### 5/5 — Ultimate game *2019-06-09, version 1.2* I’m not sure why everyone hates this app, it works good and it’s good quality. I got to preview it and it saved. I liked how I could see where I was going without filming. I am happy there an app for this, and it works great!🙂 ### 4/5 — Good *2021-03-27, version 1.4* How do you get the password ?? ### 4/5 — Awesome *2020-08-08* I haven’t actually tested it yet but I think it’s gonna work great I’m just waiting for my drone to charge. This is awesome I’ve had my drone for 6months (got it on Christmas) now I’m gonna fly it probably like every possible day I can. I’m so excited about this drone and can now see what I’m doing when I’m flying! ### 4/5 — Help *2020-04-15* Some please tell we’re at find my drone password it just connect I have looked up videos and read reviews but nothing. ### 4/5 — PLEASE READ IF YOU CANT CONNECT YOUR PHONE *2020-02-20* I got this drone a few days ago at a good price. For what it’s worth it works great. I had trouble getting the app to connect to the drone like everyone else. What you have to do is forget the drone network from your phone. The drone has to be on for this. Then you simultaneously hold the throttle sticks in opposite directions while holding the power button until the drone starts flashing and the controller beeps. Then go back to your settings and set any password you want or use the one that came with the drone to be safe. Works fine on the latest iOS 13. I just wish the devs made it easier to find out. ### 4/5 — Works good for beginner drone *2019-03-30, version 1.2* App isn’t too good. Can’t switch from phone to memory card on drone in app. Images are not very good due to the drone I’m guessing being on the cheaper side and it can’t transmit signal far. Otherwise works pretty well. Wish there was better instructions on how to us the mission part of the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*