# Skycargoltd — user reviews > 40 indexed App Store user reviews of Skycargoltd by 安宏货运代理有限公司, rated 2.50/5 from 79 ratings. - Source: https://appshunter.io/ios/app/skycargoltd/id1541239853/reviews - App overview in markdown: https://appshunter.io/ios/app/skycargoltd/id1541239853.md - Rating breakdown: 5★ 19 · 4★ 9 · 3★ 2 · 2★ 9 · 1★ 40 ## Newest reviews (12 of 40) ### 1/5 — Shipping rate too expensive *2023-12-24, version 3.0.1* Work on your rate,you guys charge so high ### 1/5 — Goods stuck…. *2023-12-04, version 3.0.1* Goods been stuck says working on custom declaration for more than 2weeks what the heck is going on please release my goods Whats all this nonsense about ### 1/5 — Bad app and customer service *2023-12-04* Customer service is bad! I did online transfer from my Fcmb account to sky cargo and it’s being two days the money hasn’t reflected I don’t know who to call or report to ### 1/5 — Worst and slow logistics ever *2023-05-24, version 2.4.6* You people are too slow your shipping fees is too high and after picking up goods from china you people will still add extra kg on top what’s paining me now is the way you people are dallying goods now is another thing and how many days do you people want to be using for clearance is been 4 days now you people are on clearance and I never received pick up code please make unah work on it make I no swear for unah hissssss☹️😫 ### 1/5 — This Skycargo is not helping us at all *2022-04-22* Since Monday my goods have been stuck at working on clearance this is not fair you are not helping us at all you are just making things hard for we retailers when you keep delaying orders who will want to buy from us again I regret using your airline this time around once I got my goods I’m done with you their way of addressing customer is also bad ### 1/5 — Too greedy *2022-04-02, version 2.4.1* For real you guys not helping atall Is it your shipping rate ? Kills motivation of a beginners in this business Let’s not talk about how u guys attend to ur customers If der something lesser than 1unit I will give u guys ### 1/5 — Raphael *2022-01-14* You exchange rate is too high and you don’t accept dollar how do you want those new in the business to survive, do something about it thanks. ### 1/5 — Greedy organization *2021-09-13* How on earth will you be using back market when all our transactions are normally bank transactions even your rate is far more then bureau de change rate, You guys are working hard to kill startups business And for your application how on earth will you have a default location and I set the location only for you to go ahead and deliver it somewhere else ### 1/5 — Connect timeout *2021-09-09* This app isn't working fine as it keeps saying connect timeout and you can't even access your account on it. ### 1/5 — App isn’t working *2021-08-27* The app keeps writing Check your network connection and my data was on What can I do to make it work please cause I need to pay for the goods I bought in turkey so I need the account number ### 1/5 — Increase in shipping fee *2021-08-26, version 2.3.1* Shipping fee too high you need to reduce it ### 1/5 — Costly and inconvenience *2021-08-20* The shipping fee is too costly and please try and get warehouse in other locations like Abuja. For we that are far from Lagos the waybill money is too expensive aside the shipping. ## Most critical reviews (10 lowest-rated) ### 1/5 — My experience wasn’t good at all pls work on ur customer service *2026-08-12* Customer care is zero you guys really needs to work on that ### 1/5 — Skycargo worker in ikeja are be careless about customer goods you guys broke 36pieces of my goods *2025-09-08, version 5.1.4* Good arrived in ikeja warehouse and went to get it and all is broken 😭😭that’s too bad of Skycargo ### 1/5 — Actions *2025-03-15* It has now been 7 days since my request for freight was placed, and I have yet to receive any updates or resolution regarding my shipment. This delay is unacceptable. If I do not receive a satisfactory response or confirmation of shipment within 48 hours, I will be forced to take further action, including but not limited to filing complaints with consumer protection agencies and pursuing legal channels to resolve this matter. I hope to resolve this promptly and amicably. Please treat this as urgent ### 1/5 — My good is stuck at picking since monday, when will you shipping my goods? *2025-03-06, version 5.0.6* The clearance fee is too high ### 1/5 — Delayed items *2025-02-21* I shipped my goods since on the 10th of February and the goods never arrive till now this will be my last time using your company ### 1/5 — Skycargoltd is a Criminals don’t ship with them. *2025-01-14, version 5.0.5* I bought 16 items for 48k in China which is children clothes and 3 children shoes and 3 children bags and when the store I bought them from do they weight estimate it was 6.8kg but when it gets to Skycargoltd it automatically turns to 16.86kg, I wrote their customer support to cancel the shipment but no response and I even emailed them still no response. Skycargoltd is defrauding Nigerians this is very unfair ### 1/5 — Very bad *2024-11-26* They are very slow and increasing shipping fees everyday. This is very bad and frustrating ### 1/5 — Customer support does not respond/reply to messages *2024-10-23* My package appears to be lost in transit. I have sent messages to the support team for days and they never replied - they never reply! ### 1/5 — Wicked organization *2024-05-09* You people are really heartless, how can a goods that was extimated 22kg get to 40kg, is that not wickedness, adding an extra 18kg to the goods, that’s not fair, how much are we selling the product, you people are really very wicked, I regret using your logistic ### 1/5 — High clearance fee *2024-04-22, version 3.0.4* The clearance fee is too high ## Most praised reviews (10 highest-rated) ### 5/5 — Nice app *2025-10-25* I love the app but my issue is that I need to update every month ### 5/5 — Trying to sign up *2025-03-07* This is my first time of downloading this app and am unable to signup what is the problem with your app I check your comments you didn’t have good record you need to work on that please allow me to sign up ### 5/5 — Is very bad *2021-08-13* Supplier will tell the accurate Kg’s but you people Will add xtra kg on the goods for your own interest, which is very bad ### 5/5 — High shipping fee *2021-05-22, version 2.1.0* Pls help us reduce shipping fee pls Is too cost 😭😭😭😭 ### 4/5 — Dollar rate *2021-08-24* I hope y’all do something to ur dollar ### 4/5 — You are big thieves *2021-08-18* You add extra kg for your own good ....this is unfair and unjust😡 ### 2/5 — Customer service *2025-06-17* There is no great business without a good customer service,I have a problem and there is no one to contact????the goods I bought shows it’s at your warehouse and yet not updated for more than 4days,this is not good. ### 2/5 — Trying to sign up *2025-04-13, version 5.1.0* Am unable to sign up Waiting to get the OTP code ### 2/5 — Different accounts *2023-10-08* You guys account names keep changing as I refresh.. as well as balance.. From my account and balance to one 𝑻𝒐𝒃𝒚 to one Hannah .. And I don’t know these people .. Plus whats going on .. Can y’all fix this bug ### 2/5 — Trying to login *2022-07-05* Since 3 days now have been trying to login , I can’t remember my password and have been pressing forgotten password after everything it will just say requested parameter validation failed “ while for what reason Please help me out --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*