# Skyex — user reviews > 40 indexed App Store user reviews of Skyex by TRIPLE A EXPRESS LIMITED, rated 3.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/skyex/id722119077/reviews - App overview in markdown: https://appshunter.io/ios/app/skyex/id722119077.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (12 of 40) ### 1/5 — UNRELIABLE *2019-12-07, version 32.0.2* I have ordered a cab which says 12 mins from the time 23.31 it’s now 00.31 and now it’s saying 20 mins. When I use the app to track where the cab it’s not moving so I called the office and they keep hanging up not helpful. Don’t use if you have another choice of cab they will leave you hanging for sure... ### 1/5 — THE WORST CAB EXPERIENCE EVER *2019-08-14, version 32.0.2* and it wasn’t just one time. Whenever I try to book a cab from the app, i get my bookings cancelled. Just now i had an emergency and booked a cab through the app. The cab dispatched 2-3 minutes later and as i’m tracking him i could see how the driver purposely turned onto the wrong road which was 1 minute away from my house! He just stood there while i’m watching him on my app, then he called me and i’ve told him that i’m waiting outside at the address that is shown on the app. He tell me he’s coming and cancelled my cab because “the was unable to find me” Forst of all, how can you find me if you know perfectly well that you’re on the wrong road? This is like 10th time it happens. For some reason your cab drivers decide to just make people wait for no reason and then cancel their rides because they are to lazy to find the person and follow the right address. Now i missed my appointment because of how irresponsible your workers are! Shame! ### 1/5 — Rubbish service *2019-07-12, version 32.0.2* Have tried to use them a few times and they are extremely unreliable. Late and rude - every time. ### 1/5 — Worst cab *2019-05-16, version 32.0.2* Never can dispatch a driver in time poor service and very rude staff ### 1/5 — DO NOT DOWNLOAD *2019-01-15, version 12.21.2* Easily the worst cab company in ever they LIE then call you trying to be apologetic but then end the call with your cab is another 30 mins away go elsewhere these guys are crap EVEN THERE OWN DRIVERS SAY SO! ### 1/5 — Shame you can’t give zero stars *2018-12-30, version 12.21.2* Can doesn’t arrive.. despite being booked 3 days in advance. Despite repeated calls to the office they incompetently still fail to send a car. Use someone else. ### 1/5 — Not recommended *2018-09-09, version 12.21.1* Waste of time!! ### 1/5 — Disgusted *2018-03-17, version 12.12.4* Called 4 times to sort out my booking and was given disgusting attitude which I recorded on my phone and absolutely will not be letting this go. DISGUSTING PEOPLE WITH FILTHY ATTITUDES. ### 1/5 — Skyex app *2018-02-02, version 12.12.4* Wouldn’t even give it one star . The app is crap, always lieing and incorrect. They still on the phone ages, the app is to advanced for now for this place. Stick with getting the basics right before running ### 1/5 — Cab? What cab? *2018-01-01, version 12.12.4* They should try making the basics work like answering the phone when you call for a cab, and send one when you do order one before they start creating apps! And these companies wonder why Uber is taking over. ### 1/5 — Unreliable *2016-11-22, version 11.3.2* The app always seems to crash at the point payment is made. So this morning I've had 4 lots of payment taken for one trip and I still haven't managed to book a cab. Please don't bother with this app if you have got to be somewhere on time. I should have stuck with uber- they are a bit more expensive but they turn up! ### 1/5 — Not working 👎 *2016-10-31, version 11.3.2* Not able to complete registration. Application could not send the code despite of trying n number of times. I would use via phone to book the cab. ## Most critical reviews (10 lowest-rated) ### 1/5 — Always 30mins late *2026-04-04, version 37.1.2* Always 30/1 Hour late when I use Apple Pay!!! not good !! Drivers are extremely rude and refuse my choice of journey always … ### 1/5 — Disgraceful. Avoid. *2025-10-29, version 37.0.10* Cabs turn up 1h late. Avoid. Use a normal service. ### 1/5 — Expensive *2025-05-05, version 35.1.9* I was premium customer to Skyex I was using a lot but after uber and bolt came they just disappeared. I check my contact and had no saved so I called for latest journey they are always now £15/20 up then Uber and bolt. Save your business otherwise you will be erased. And app also not showing until you put card details!! Why ?? Customer service was also poor on call. Good Luck I am deleting contact no. ### 1/5 — Ca *2023-10-30, version 34.0.25* Skylines app is better because tell you how much journey going cost before putting any bank information in. And why can’t you able to use Apple-pay ### 1/5 — 2 Hours Late *2022-06-19, version 33.5.37* Had to wait 2 Hours to be picked up by this company although booking at least 1 weeks in advance ! ### 1/5 — Extremely dishonest and unprofessional *2022-03-25, version 33.5.37* Buyer beware. Drivers will scan you for more money and lie about requiring cash not cards. ### 1/5 — Sky Ex App *2021-04-20, version 33.2.4* Very rubbish, not useful at all , they take very long to turn up , no good communication also have appalling service! Sky ex app needs serious maintenance ! ### 1/5 — Terrible *2021-04-17, version 33.2.4* Worst app Unreliable unprofessional consistently cancelling bookings don’t waste your time with this app ### 1/5 — They lost me as their customer *2020-02-26, version 32.1.19* I had such an awful experience with them lately. There were late more than 30min three times in a row and lately we had a horrible journey with them going to the airport - the drive itself was ridiculous and the driver was late 40minutes. The app showed our driver is 2 minutes away so we went outside of our flat (it has a tricky entrance) and then the driver just turned and went somewhere else leaving us standing at the main road, in the rain, at 4am for almost 40minutes!! We had to run the the gate to catch our plane and were last to enter the aircraft, 2 more minutes and we wouldn’t make it whereas we planned ahead to have at least 1.5h spare at the airport. Unacceptable!!! ### 1/5 — Very rude driver *2019-12-15, version 32.0.2* Terrible Experience ## Most praised reviews (8 highest-rated) ### 5/5 — Amazing *2025-03-12, version 35.1.9* Smooth travel really good driver ### 5/5 — Polite Driver *2024-11-02, version 34.4.16* Friendly and polite driver, came back after I left a bag at my pick up destination ### 5/5 — Amazing Service *2024-08-19, version 34.4.16* I was recommended Skyex by a friend a couple of months ago and now use them for most of my journeys. They are very professional, on time and very competitive in price compared to other taxi companies. I would recommend them all day long. ### 5/5 — Mr Manoylov *2024-07-14, version 34.4.16* Excellent service! Very reasonable! Will use it again, for sure! ### 5/5 — Good App *2019-10-03, version 32.0.2* If you looking for something which was cheap and great then go with this app i use UBER also but trust me thats expensive i love Skyex trust me this is a goo app. ### 4/5 — JayJay savannah *2019-07-04, version 32.0.2* A great cab company, very clean and the drivers where polite. The app allows you to know where exactly your driver is and your estimated time of pickup which makes it a lot easier. The app also displays the amount due and it is a fixed price meaning it doesn’t change which is great! The service was very good and I will be using it again. ### 2/5 — Bait and switch! Beware *2024-09-02, version 34.4.16* The app “upgraded” me to a bigger more expensive car without asking, so the cost the driver and office were telling we was significantly more than the app quote. So beware that you need to confirm with driver before going anywhere that they will honor the app/online price. ### 2/5 — Experience *2018-05-11, version 12.12.4* Good value for money but not worth the hassle. Drivers either come early or really late l. When speaking to customer service very rude. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*