# SkylinkNet — user reviews > 79 indexed App Store user reviews of SkylinkNet by SKYLINK GROUP LTD., rated 2.50/5 from 30 ratings. - Source: https://appshunter.io/ios/app/skylinknet/id883545159/reviews - App overview in markdown: https://appshunter.io/ios/app/skylinknet/id883545159.md - Rating breakdown: 5★ 3 · 4★ 8 · 3★ 4 · 2★ 2 · 1★ 13 ## Newest reviews (16 of 79) ### 2/5 — Fix camera full screen *2025-01-09, version 2.4.6* Since update the full screen no longer works, it can’t be that hard to fix it, but they don’t. ### 2/5 — Upgrade *2023-11-15, version 2.4.6* Can u upgrade app for support new phone and some features ### 2/5 — Camera display is buggy *2023-03-16, version 2.4.6* I like the app overall. However, since a recent software update, expand the camera image to full screen is broken. Previously, expand would rotate the image to landscape and expand to full screen. Now, the image expands to fill the screen, but the display is just a stretched version of the smaller image, displayed in portrait mode, so everything is distorted. Other than that, the system works well. I contacted support and they blamed portrait lock. I understand how portraits lock works, and have toggled it several times, to no avail. No further response, after several months. ### 2/5 — Camera display is buggy *2023-02-09, version 2.4.6* I like the app overall. However, since a recent software update, expand the camera image to full screen is broken. Previously, expand would rotate the image to landscape and expand to full screen. Now, the image expands to fill the screen, but the display is just a stretched version of the smaller image, displayed in portrait mode, so everything is distorted Other than that, the system works well. ### 2/5 — Error 40! *2021-09-29, version 2.4.6* Not able to connect! Error 40! Fix this ### 2/5 — Not able to login *2021-08-02, version 2.4.6* E40 error is coming. Not able to login ### 1/5 — Crashes on startup *2021-08-02, version 2.4.6* The latest update has made my system unusable. The app crashes upon loading and I no longer receive notifications for my sensors. Since there is no other way to control Skylink’s hardware, my alarm system is completely defeated now. Fix the app ASAP or things will get legal ### 1/5 — Keeps crashing after update *2021-05-08, version 2.4.6* Keeps crashing ### 1/5 — Unreliable *2021-04-19, version 2.4.5* Hub keeps losing internet connection. App hasn’t been updated in more than seven months. Unable to add garage door sensors now. Simply too unreliable for a security system. ### 2/5 — App crashes and need a major upgrade *2021-03-15* Your app keeps crashing unable to log in. ### 1/5 — Junk *2021-02-21, version 2.4.5* This app/software program should not be used for any Apple products . It’s very badly written for any iOS edition. I’ll give it a 1 on a scale off 1000000000. ### 1/5 — Doesn’t work anymore *2021-01-26, version 2.4.5* We have had this system for 5years and now it’s not working. We even bought a new one and same error. You set the alarm it disarms itself, and try panic and only single chirp. Very disappointed no info nor updates. ### 2/5 — A very frustrating company! *2021-01-16, version 2.4.5* Skylinknet makes a decent security system in the sense that the hardware is reliable, but they are LAZY! In the two years, they seem to have done nothing except promote a garage door device. No improved or new home security products, certainly no improvements to the iPhone app. I’ve been asking for a number of improvements such as integration with 3rd party cameras because their camera is unreliable garbage. Nothing! Shame. ### 1/5 — App is unstable *2020-11-30, version 2.4.5* About 50% of the time I use this app it crashes. It didn’t used to be this unstable but with recent updates it has gone down hill. I have to force close the app and then restart it for it to work which eats up time when I am just trying to lock up. ### 2/5 — It functions but during setup????? *2020-06-15, version 2.4.1* The app functions when is setup, but during setup all letters are invisible, setting options are invisible, configuration of if/then options are invisible. It’s there, you can select but selection options letters are invisible. No Apple Watch app? No Samsung Watch app? Only good thing, alarm and push notifications delay is less than 1 sec. Well alarm should be doing that. That’s why I have it for years and I love it. But App design deserves 2 stars. ### 4/5 — Core functionality works pretty well *2020-03-10, version 2.4.1* There is some room for a few more features to be added, but the core functionality works very well. I had a system up and running in a few minutes. Programming is crazy easy, as is use to manage and control your alarm system. I LOVE how granular the control is over the various components to the alarm system for push notifications, chimes, and alarm modes. Input fields are basically impossible to read if your phone is in dark mode - switch back to light mode in iPhone settings before trying to use the app. Outside of that, this app works really well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Os update problem recording playback *2026-01-18, version 2.4.6* Updated iOS now wider playback on SD card on all cameras are now in portrait and 1/2 video can’t be viewed. Was previously in landscape ### 1/5 — Stay Far Away… *2026-01-12, version 2.4.6* … Stay far, far away. Could not get it set up and working. Terrible customer service and terrible hardware. oh, and the app is also terrible. Not gonna say anymore. If you read this and still purchase one then that’s on you. Mine went straight back ### 1/5 — Crashes *2026-01-07, version 2.4.6* This app keeps crashing. Needs update. ### 1/5 — Hub needs firmware update *2025-10-11, version 2.4.6* Hub repeatedly takes itself off line.. You need to release a firmware update ### 1/5 — Disappointing lack of support *2025-03-10, version 2.4.6* Unfortunately, this app has been abandoned for years. ### 1/5 — Trash *2024-12-24, version 2.4.6* Absolutely garbage app and equipment. Impossible user interface that requires more apps to be added. The Atoms openers are junk too. Zero customer service. ### 1/5 — Terrible doesn’t work *2023-10-26, version 2.4.6* Doesn’t work at all. Can’t add my garage door opener ### 1/5 — Useless *2022-11-27, version 2.4.6* Not able to log In this app is useless ### 1/5 — Do not buy *2021-09-12, version 2.4.6* The absolute worst user interface for any type of product that I’ve seen in the 2000s. Can’t connect anything after first initialization. Even if the hardware is good, how would you know without access to it on the computer or phone? You would have a better chance of winning the lottery than getting their devices to work. ### 1/5 — Error! 40 *2021-08-02, version 2.4.6* I have the SK-250 model. Suddenly, I am unable to log in to the app, update the password, or create a new account. I just keep getting an “Error! 40” message. Nothing in the manual or online to troubleshoot this and chat is offline midday on a Monday. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy setup, no monthly fees *2021-11-17, version 2.4.6* Easy to follow videos in the app to add sensors and remotes to your system. Love the no monthly fees. I set it to notify me when the front door opens and closes, almost instant notification. ### 5/5 — Absolutely solid *2020-01-26, version 2.4.1* I love the stability of this system. I love it. And you won’t find a better system for the price especially when it comes to the wide array of sensors. Please update the app though! ### 5/5 — One of most reliable apps I have used *2019-03-26, version 2.4.0* This is of the best apps ever, very reliable, very easy to use. I have used other security apps and I have the most confidence in this app. ### 5/5 — Works well and fast support *2019-02-19, version 2.4.0* I contacted support on an app issue and issue was fixed next day via app update. I have 2 hubs; one for me and one at my elderly fathers home so I can keep an eye on him. System works really well for me. Just make sure hub is centrally located so all sensors and cams are within range. I've had to do 2 or 3 hard reboots in 3 yrs which is expected for computer based hardware. Save on monitoring fees👍🏻. ### 5/5 — I like this system *2018-06-01, version 2.3.6* Works properly as an alarm system should. I had their old system that would dial phone numbers when the alarm was activated and there was no phone app. The old system worked great and so does this newer one with the app. I like how you can remotely turn off the motion sensor (ceiling fan was tripping it when turned on). Alarm notifications on phone arrive within 5 seconds. ### 5/5 — Best home automation system! *2018-02-19, version 2.3.6* Both the price and compatibility with IFTTT are great for setting up your own home automation system. The only thing missing is the apple watch app! ### 5/5 — 😀No fees & complete control👍 *2016-06-22, version 2.3.1* I really like the app and the alarm system. I do not like the fact that you have to check event log to see if someone else has arm the alarm and if you were the one armed it, you have to arm it and then unarm it just to get it to unarm. But the event log shows if it's armed or unarmed properly so it needs to be able to refresh. I'm using iPhone 6 on AT&T and it works great. I wish you could add timed arming and automatic video recording. Thank you!!! ### 5/5 — Love it *2016-04-03, version 2.2.1* I have been using the app for about 5 months and I think it works great. Amazon has good reviews on this too. I have two suggestions though. 1) Allow scheduling times for the alarm to be enabled and disabled. 2) Allow for setting camera to record based on an sensor trigger or alarm. These two additions would make this security system/app much better. ### 4/5 — Please update your app *2025-01-25, version 2.4.6* Is it possible to please have a current update for your app. ### 4/5 — Oretty great *2022-01-15, version 2.4.6* Works great for months now, connected to 20 sensors and outside siren only reason for 4 not 5 stars is I wish I could move the devices around in my profile in the app. If there is a way of doing it, I would love to give this app 5⭐️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*