# Skyrail Audio Guide App — user reviews > 27 indexed App Store user reviews of Skyrail Audio Guide App by Specialist Apps Ltd, rated 2.40/5 from 13 ratings. - Source: https://appshunter.io/ios/app/skyrail-audio-guide-app/id1437489792/reviews - App overview in markdown: https://appshunter.io/ios/app/skyrail-audio-guide-app/id1437489792.md - Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 8 ## Newest reviews (7 of 27) ### 1/5 — Audio tour fail *2020-10-04* Wasn’t interested in the app due to the audio tour not working. ### 1/5 — Hopeless didn’t work *2020-09-12* I did all that was suggested. The test audio worked ok but the main one didn’t come on automatically as it said. Missed out on listening to all the information. An attendant at the first stop was not helpful just dismissed us ... ‘ that’s to do with marketing’. Maybe everyone who works on Skyrail needs to be up to date with all technology, so as to help customers. ### 1/5 — Not worth your time *2019-12-19* Huge size, crashed constantly. Unusable. Avoid it as it is not worth it ### 1/5 — Can’t hear audio *2019-08-25* Useless app Can’t hear a sound Asked five staff and none had any idea how to make sound work Waste is time Delete it ### 1/5 — Not worth the effort *2019-07-24* The audio didn’t work and the information was not that helpful. Just enjoy the actual experience... ### 1/5 — Audio didn’t work *2019-05-01* Full volume on phone but audio didn’t work. I was able to tap ‘more info’ to read the text of the commentary, but it wasn’t ideal. ### 2/5 — Not user friendly *2019-04-21* Audio tour didn’t work. Clunky interface. ## Most critical reviews (10 lowest-rated) ### 1/5 — Atrocious *2025-12-27* Huge file. When you download it it asks for super aggressive permissions. Then the navigation is idiotic. And it keeps pesters you to do very lame AR. Just keep to a simple audio tour ### 1/5 — The most useless app in AppStore *2025-10-03* The most useless app in AppStore. Does nothing in English. Doesn’t even have a map. Absolutely useless. ### 1/5 — No audio *2024-10-30* Unfortunately, I was unable to get any audio guide. I tried it 3 times to no avail. Hope it works better for others. ### 1/5 — Doesn’t work *2024-08-16* Asks to be granted permissions that don’t exist ### 1/5 — App doesn’t work. Don’t bother downloading *2024-05-09* Waste of time. Do better Skyrail. ### 1/5 — If 0 stars was allowed, this would be 0 *2024-03-17* “You had one job”… do anything with some form of audio, roughly related to where we were in the park. Instead it asks for “always” available location, which I finally granted… and it still couldn’t figure out we weee anywhere in the park. Let alone provide any service, say like an audio tour 🤦‍♂️😬🤷‍♂️ we both tried it on two different iPhones at two stops… then deleted it. Don’t even bother. Talk about failing to do your one job. ### 1/5 — Kind of useless *2024-02-12* Couldn’t get it working. after reading the reviews, it seems like I have to keep the app open full-time to have the audio guide. Which does not make sense because everyone needs phone to take photos. so it’s kind of pointless. ### 1/5 — 功能缺失 *2024-02-05* 明明标注了中文，按照景区的介绍下载，最后并没有中文讲解，通行的日本语就可以有事实语音，这个明显有差异化歧视，要么就不要有中文，有了还不能用这个就是欺骗！！中国人不值得听语音吗？ ### 1/5 — Need improvement *2022-08-19* Hi all, the concept is great. However it needs to continue giving commentary while I am taking photo. Currently the commentary stop when you leave the app. Please improve the app by make it run in the background. ### 1/5 — Very disappointing *2021-06-03* I have an iPhone se and the commentary did not move past the introduction. A waste Of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, made for a memorable experience *2025-10-05* We brought a Bluetooth speaker with our family and used the app during the journey. Really great! Nice work. ### 5/5 — Transforms the trip into a rich cultural adventure *2025-07-02* 100% recommend this, we got it at the top, didn’t have a cellphone plan, downloaded off the free WiFi and was able to listen to delightful aboriginal man narrate a his people’s stories with vividness. My whole family loved listening in and it tracks where you are and tells you stories about what you are looking at. ### 5/5 — Worked, it good *2025-06-24* It good worked berry good ### 5/5 — Wonderful and informative! *2019-05-22* I found this app to be extremely informative! It is a great addition to have whilst completing the Skyrail experience, and it definitely enhances the journey overall. It is an absolute must, I highly recommend it! ### 5/5 — So informative *2019-02-19* Chinese interpretation is beautiful Strongly recommend the tourists to download the apps to increase your experience ### 5/5 — Informative! *2019-02-17* So informative, really adds to the experience. ### 5/5 — Great app *2019-02-14* Awesome work adds to the experience ### 4/5 — Interesting and appreciated. *2022-07-25* The app is great, but you have to have it open to listen to the audio. So you can’t do pics and video at the same time. ### 4/5 — Sound *2022-07-11* I saw a review stating the sound didn’t work, I found that listening the ranger videos was possible when I selected Chinese instead of English. Surely a simple fix… ### 4/5 — Very Helpful but missing one key feature *2020-02-26* The app worked great for our trip up and back on the Skyrail. Had a lot of interesting facts as you traveled in the cars. Didn’t have any issues. However, you need to keep the app open for the audio clips to play. Would have been 5 stars if it could run in the background too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*