# Sleep Journey: Insomnia Helper — user reviews > 36 indexed App Store user reviews of Sleep Journey by Fitsia Holdings Limited, rated 4.50/5 from 1,236 ratings. - Source: https://appshunter.io/ios/app/sleep-journey-insomnia-helper/id1590102815/reviews - App overview in markdown: https://appshunter.io/ios/app/sleep-journey-insomnia-helper/id1590102815.md - Rating breakdown: 5★ 901 · 4★ 164 · 3★ 73 · 2★ 32 · 1★ 66 ## What do users think of Sleep Journey? Overall sentiment: positive **Pros** - 👍 Useful for sleep - 🌟 Fantastic app - 🎶 Soothing voice - 🌧️ Relaxing sounds **Cons** - 🛑 Not enough content - 💰 Expensive subscription - 🚫 Difficult to cancel - 🤖 Automated system issues **Commonly reported bugs** - App stops working when minimized or locked - Immediate charge during trial period **Most requested features** - Repeat music tracks - Offline playback - Cheaper subscription options ## Newest reviews (10 of 36) ### 4/5 — Useful *2024-09-22* I think that Sleep Journey is very useful to help someone to sleep. It has a numerous, positive concept of bringing a person to sleep, through the night and into the morning. Some good ideas there. Music was suggested, I like that option. And if the person wakes at night, don’t do anything that would wake you further. That to me was suggested ‘stay up!’. I heard other advice that I like better-read a boring book, not anything that’s quiet. You want to go to sleep, not sleep at the reading spot. There’s more. ### 4/5 — I just tried the app but I will use listening to rain usually helps me sleep *2024-06-05* Usually helps I definitely it a Chance ### 3/5 — Sleep Journey *2023-03-31* App needs updates. Not enough content.. I will be canceling my membership.. too pricey and better options to choose from… ### 5/5 — Great app!! *2022-04-27* I have constant racing thoughts, and I used to find it very difficult to fall asleep. But this app has solved my problem 100%! I enjoy listening to sleep stories. I have no concerns that I have yet to hear the ending to any story. **Developer response:** Thank you for sharing your thoughts! We're so happy to know that it helped stop racing thoughts. We'll keep on creating new sleep stories for joyful sleep. Wishing you all the best :) ### 5/5 — Good *2022-03-11, version 1.2* Good ### 3/5 — Beautiful relaxing tracks! *2022-02-20* I really the collection of relaxing music, it really helps me wind down every night! But I want to suggest to the developers that they add an option to repeat the music tracks so the user could listen to the music on repeat. And I would also like an option to download songs for offline playback because leaving the app on WiFi drains the battery badly every night. Otherwise, I really enjoy listening to the music! **Developer response:** Thank you so much for such a valuable comment :) We're so happy to hear that our app helps you unwind. Our team is working on these features right now. They're about to be launched in a month time. Please leave your email at support@gojourney.app and we'll let know you when it's ready! ### 5/5 — Great app *2022-02-02* The app is an awesome sleeping aid! I've been having trubles with falling asleep for a while. It made me try a number of sleep assistants, but Journey is the only one that worked perfectly well. Their chat algo did fantastic, their sleep music and stories create a perfect calming vibe, and make me fall asleep in minutes. I sleep literally like a baby! I've already made my whole family download it :) Thank you so much! **Developer response:** Thank you so much for such a positive feedback! It is much appreciated. We're so happy to hear that it benefits your sleep and hope your family will also like it. We're about to release new features to the app to take your sleep to the next level. Stay tuned :) ### 5/5 — Best app I have ever used 👍🏻 *2022-02-02* I really recommend this app cause I have been having trouble with sleeping and when I got this app I got on it and I got on a story and I really liked it so much I fell right asleep 😴 **Developer response:** Wow! We're so happy to hear that Journey promotes better sleep for you. Hope you'll also like our new features that are coming soon. Stay tuned :) ### 1/5 — False advertisement *2021-12-29, version 0.6.2* You have to purchase ### 1/5 — Please remove this app *2021-12-19, version 0.6.1* Please remove this app and delete my personal data, I made a mistake as I thought it was a free app. Cancel any payment. Done 5mn ago ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage: journey sleep app *2023-01-08, version 1.5.7* Complete waste of time. ### 1/5 — Not that great *2022-11-12, version 1.5.7* Doesn’t come close to Calm. The sleep stories aren’t that good and I haven’t found a moderators voice that I like. Can’t wait until my subscription ends and I’ll go back to Calm. ### 1/5 — Not for me *2022-09-27, version 1.5.5* It’s not a bad app. But I cannot find how to cancel ### 1/5 — Took my money during trial *2022-09-27, version 1.5.5* It said it was a trial. And when I clicked start, they charged my account $100 and now it’s virtually impossible to get them to give it back to me! ### 1/5 — subscription *2022-09-23* The one night I used the app, I found it almost a carbon copy of “Calm.”The addition of a sleep coach and all the exercises set it outside of “Calm’s” domain. With a short fuse on cancellation and “my plan” delay, I did not really have time to explore and see if “Journey” was a better fit for me. By now I should know better. Folks who publish apps often include a “free trial” of three days to a week sometimes a month. The money making side of that is I have to remember to cancel. I forget to cancel, I get charged. I suspect I might have been willing to spend the money for “Journey” even though my health plan gives me “Calm” for free. Without sufficient time to really dig in and explore it’s benefits, I canceled… two hours after the charge showed up on my Apple Card. I believe the folks at the company will refund my money when I ask. If not I’ll append this review. This is really an issue I believe Apple needs to address. A Positive way for consumers would be to get a limited premium membership. A week should would be sufficient. At the end of that week the app reverts to a stripped down version unless the user subscribed. **Developer response:** Hello! Thank you for sharing your thoughts on Journey app. We aim to provide unique content and the most convenient experience for our users. That's why we appreciate your feedback and consider it when adding new feature. Soon we'll add notifications related to trial to avoid any confusions in the future. We'd like to smooth out your negative impressions and share how to make a refund. Please contact us at support@gojourney.app and we'll answer you asap. ### 1/5 — No free trial *2022-09-13, version 1.5.3* I was offered a free week so I signed up. They immediately charged me $99 for a year. Working on a refund. Fraudulent. ### 1/5 — I had a consultation and the coach was a no-show *2022-08-22, version 1.5.2* The automated system booked a consultation with me now that I'm a premium member and the consultation never happened nobody called me to cancel and nobody contacted me to apologize ### 1/5 — Nope *2022-05-31* I downloaded the app and tried it months ago. They advertised this new release so I wanted to try it again. They charged me for it immediately even though it said a free 7 Day trial. I advised them within moments of this and they are saying that since I had tried before it won’t let me try again. You can’t cast to a home pod or external speakers. This is not worth $108 annually. Now I’m arguing trying to get a refund to a free trial. ### 1/5 — Awful, waste of money *2022-05-02* This app is dreadfully. The “stories” are read at a rushed pace that make me feel anxious (and I don’t have anxiety, so that tells you something. I was roped into a subscription when I went to cancel the 7 day because the annual price was ridiculous. Saw a reasonably priced option, so I thousand try the 7-day trial, but it turns out if you pick any of the lower priced options you are immediately charged. The “guidance” is straight out of Wikipedia. What a waste. So upset the my 7-day trial was converted to a charge without warning. Will never look at apps from this vendor again. **Developer response:** Hello! Sorry to hear that some sleep stories haven't met your expectations. We've created different types of music and sounds. This way you can choose what better matches your sleep problems. Also, all content as well as our sleep course was created with the leading sleep experts, so our recommendations are science-based. The 7 day free trial is available if you choose a yearly subscription. During this time you may get a closer look at the content and course and make your decision. Please contact us at support@gojourney.app, so we could provide more details. We'd be happy to help. ### 1/5 — False advertising *2021-12-29, version 0.6.2* According to IG ad, this app was going to tell me almost everything that happened during the night while I slept. This app did not tell me if I farted, if I snored or if I talked in my sleep. That’s why I downloaded the app!! Worthless. ## Most praised reviews (10 highest-rated) ### 5/5 — Sleep journeys *2026-03-03* I have enjoyed this program & learned many new things & enjoyed the stories & music. Also I had been taking prescription sleeping pills & have gone almost 3 weeks without I am so happy about that since I started this program and certainly hope to continue ### 5/5 — OMG!!!!!!!!! *2025-03-03, version 1.5.7* Soooooooooo good try now!!!!!!!!!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻😾😾😾🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻😦😧😴😴😴😴😴😴😴 ### 5/5 — Fantastic App. *2023-05-30* This is the best I’ve seen. I can use so much of this without paying. I’m on SSI, I’m blind and don’t have enough to live on let alone pay for apps. ### 5/5 — Laura *2022-11-12, version 1.5.7* We ### 5/5 — Fall asleep fast *2022-11-04, version 1.5.7* This app has been my bedtime buddy. Due to issues from Long COVID, I was getting only 3 hours of sleep a night. Now I am sleeping straight through 7-8 hours a night. Is there a cheaper subscription than $20.00/month ### 5/5 — Easy To Use, Good Selection, & Beneficial *2022-09-30* I love the clean, appealing look and the ease of use of this app. There is a variety of kinds of sounds available, and the beautiful tiles make it fun to choose. The sleep tips are also very helpful. **Developer response:** Hello! Thank you so much for sharing your feedback. So happy to hear that Journey helps you sleep better. We'll keep on adding new sounds for the sweetest dreams :) ### 5/5 — My Journey app review *2022-09-12* This app is very well laid out. The sleep coach is very informative and gives you great recommendations on how to improve your sleep. I recommend this app to anyone who is experiencing sleeping problems. **Developer response:** Hello Chit! Thank you for your review. That's so great that sessions with sleep coach support you sleep. Wishing you all the best and sound sleep :) ### 5/5 — Journey sleep AP has been a life saver for me! *2022-09-11* Been using this AP for a little over a week, trialed then purchased it because it’s been so helpful. I love how you get a coach who’ll personally zoom meet if needed, but for me the email worked best for now due to illness unpredictable scheduling. My coach promptly and very compassionately gets back to me with any questions, which is greatly appreciated. I had been waking hourly after recovering from the virus. I love the educational nightly brief talk or reads (your choice) then you can pick meditation, sleep stories, or music to help you unwind, relax, lower anxiety & stress, which I find very helpful. The AP reminds you of the bed time routine you choose an hour before so you can prepare and stay on course. It’s very encouraging in the mornings too, asking how sleep was, your energy levels, and moods to keep you regulated for best sleep routine and tweak your plan if needed. I highly recommend it. As an experienced oncology RN, I wish I had this for all my patient’s. Anyone with anxiety, medical issues that disrupt sleep, or those working high stress jobs, just needing to get in better sleep hygiene will benefit from this genius AP. Restorative sleep is vital to good health. THANK YOU JOURNEY for your thoughtful, compassionate, creative, expert experienced professionals who put this super AP together! Well worth it! 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 stars from me! Jane Finn RN, BSN I suffer with severe small fiber peripheral neuropathies, from chronic thiamine deficiency. The nerve pain often affects me worse at night. This really helps distract, relax the mind and body, and gets me off to sleep in no time now. I’m so grateful to JOURNEY! ❤️👍🏼 **Developer response:** Hello! Wow, thank you so much for sharing your impressions in such a detail. We do appreciate it as it helps us to improve the app and make it more convenient and useful for our dear users. We're happy that you joined us and will be happy to support you on the way to restful sleep. Hope it will benefit you further. Wishing you the sweetest dreams :) ### 5/5 — Soothing voice *2022-08-11, version 1.5.2* I really like Morgan’s calm deep voice. **Developer response:** Hello! Thank you so much. Indeed, it's hard to resist his velvety voice. Hope you'll also enjoy other sleep stories. Wishing you a great day and sound sleep! ### 5/5 — Rain *2022-07-13, version 1.4.4* Love the lightness. Hearing rain falling on leaves. Some high some on the ground. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-19.*