# Sleep Number — user reviews > 1,863 indexed App Store user reviews of Sleep Number by Sleep Number Corporation, rated 4.50/5 from 169,410 ratings. - Source: https://appshunter.io/ios/app/sleep-number/id811684463/reviews - App overview in markdown: https://appshunter.io/ios/app/sleep-number/id811684463.md - Rating breakdown: 5★ 129,621 · 4★ 21,670 · 3★ 6,863 · 2★ 3,265 · 1★ 7,991 ## What do users think of Sleep Number? Overall sentiment: neutral **Pros** - 🚀 Excellent sleep tracking data - 👍 Convenient app control of bed - 🚀 Responsive air adjustment - 👍 Comfortable and customizable bed - 👍 Helpful sleep health information **Cons** - 🐛 Inconsistent and erratic Bluetooth connectivity - 🐛 Inaccurate sleep tracking and scoring - 🐛 Buggy app with frequent issues - 🔍 Limited customization and user control - 🔍 Confusing and unintuitive app navigation **Commonly reported bugs** - App freezing and crashing - Bed settings not saving or applying correctly - Connectivity issues with WiFi and Bluetooth - Inaccurate sleep data and scoring - Inability to delete or edit sleep sessions **Most requested features** - Ability to manually adjust sleep sessions - Option to differentiate between sleep and naps/rests - More customizable bed settings and presets - Improved sleep tracking algorithms and accuracy - Faster app performance and responsiveness ## Newest reviews (11 of 1,863) ### 4/5 — So Far So Good *2026-08-27, version 5.4.11* Haven’t used the app long but no issues to report. ### 3/5 — Share data or delete app? *2026-08-27, version 5.4.11* We purchased a sleep number mattress, and I was just getting used to using the data and biodata it collects. Sometime during the last month or two, I tried logging into the app and received a pop-up message stating that 1- I consent to share my sleep health data & 2- I have read the sleep number terms. I only checked box #2, but that didn’t let me in the app. The message says that I can withdraw my consent at any time by deleting the app. The app is my remote & access to sleep insights. I just tried again & received the same messaging. I purchased an expensive mattress with adjustable firmness and sleep data history through my phone, but now my access to both are being held hostage for my bio and sleep data? Something is rotten in the state of Denmark. What is being done to correct this issue? ### 4/5 — Takes time *2026-08-27, version 5.4.11* Received our 😴#🛏️ day 3, it takes times try different setting then you tried in the store. I love the leg lift now I don’t need a pillow under my knees. I have slept better. My husband is still adjusting. ### 4/5 — Bed *2026-08-27, version 5.4.11* There is no other bed ### 3/5 — No HRV *2026-08-22, version 5.4.10* I was hoping to see the HRV feature when using the Sleep Number app, but there have been no updates to make it available, which is very disappointing. Heart & breath rates are the only measurements shown on the current version of the app I’ve been using. Hope this can be fixed! ### 3/5 — Stopped tracking sleep *2026-08-21, version 5.4.10* The past 6 months or so the app only tracks being in bed 2 to 3 hours a night. I’ve reset everything and still only tracks a short period of time. It recognizes we’re in bed and tracking but not showing the entire night. I’ve reached out for support and didn’t get much help. ### 3/5 — App connection is slow *2026-08-20, version 5.4.10* I have had to uninstall/reinstall the app multiple times to have it be responsive since the last update. ### 3/5 — Edit Sleep Session not reliable *2026-08-18, version 5.4.10* Most of the time when I go to adjust the right side of the graph it won’t adjust. Very frustrating. ### 4/5 — Works for me *2026-08-18, version 5.4.10* I don’t have a sleep number adjustable base. I also don’t use the app to track my sleep. What I do use it for is to adjust the firmness. This works without problem. I like that you can turn on the privacy setting. The only thing I wish could be added is to have a “routine” or time frame for when the responsive air is on- rather than only being on and off. It is incredibly helpful while sleeping at night. But it is awfully annoying when I’m just sitting on the bed doing laundry or watching a movie and I start to sink into the bed because it’s adjusting. It would be nice to be able to set it off outside of when I normally sleep. ### 2/5 — App sucks *2026-08-17, version 5.4.10* It’s impossible to remove a sleeper without contacting technical support. You can add sleeper but but cannot delete one. App keeps freezing up and error messages. Customer support is only available until 4:20cst what kind of bs is that. I guess they do not cater to people that work 8-5 ### 2/5 — Fine when it works *2026-08-17, version 5.4.10* Unfortunately, the app fails more than it connects to the bed. Every night we must shut and reopen the app several times to refresh it so we can adjust our bed. It’s very frustrating. We even bought a remote because the app was so bad, but it fails us as well. And while I’m here, can I ask for a split top “make the bed” option on the Home Screen? It would make things so much easier in the morning rather than adjusting each individual side. ## Most critical reviews (10 lowest-rated) ### 1/5 — Connecting *2026-08-27, version 5.4.11* I have had no data for two years as I can’t get it to connect ### 1/5 — Sleep Number score in accurate 95% of the time. *2026-08-25, version 5.4.10* Time to fall asleep gauge in accurate 95% of the time. Company wants to charge me $150 service fee to come and look at my bed after spending $12,000 on this bed! ### 1/5 — Trash *2026-08-23, version 5.4.10* What a waste of money…uncomfortable and the app only works if you agree to share your sleep information. If I could I’d throw the bed off a cliff. ### 1/5 — Worthless Warranty *2026-08-22, version 5.4.10* Haven’t even had our bed for 6 years, the air chamber is going to need to be replaced and the mattress liner, which will cost more than $1000! Definitely not worth the stupidly expensive price of the bed if you still have to pay full price for replacement parts. ### 1/5 — Terrible *2026-08-19, version 5.4.10* Had this bed less than a year…. Paid close to $9,000 for this bed and this app doesn’t work for anything. Have had to reset the bed, delete the app, reconnect it, reset my settings at least a dozen times. Super annoying. When I reached out to support the just tell me to reset everything. I asked for a remote,… they want to charge another $50 after paying almost $9,000 For a bed that is nothing but annoying to use. Would love to return it but of course problems start after the point of return. ### 1/5 — Outrageous Privacy overreach *2026-08-17, version 5.4.10* Your recent app update presents an ultimatum: grant explicit consent to share my personal Sleep Health Data (including biosignals, health metrics, and profile attributes) or lose access to the SleepIQ features built into the hardware I paid for. Conditioning basic software access, which was fully paid for as part of a physical smart bed, on forced agreement to new health-data processing terms alters the fundamental value of my purchase. W hile I acknowledge state privacy regulations require explicit consent mechanisms for collecting biometrics, leveraging hardware and pre-existing features to compel that consent constitutes an unfair or deceptive trade practice. You have to provide a reasonable option to opt out without losing access to basic features . I couldn’t care less about your ridiculous SleepIQ but I paid for being able to use the app as a remote . ### 1/5 — Information *2026-08-17, version 5.4.10* I do not like your terms and conditions!!! ### 1/5 — App is trash *2026-08-17, version 5.4.10* Just bought a new bed.. 3rd one now and can’t login with old or new order numbers. Have talked to the guy who sold me the new one more than 3x now and still no resolution. Do yourself a favor and forget the app. The beds are wonderful and app is trash. ### 1/5 — Forcing the terms and conditions *2026-08-16, version 5.4.10* To be forced to accept the terms and conditions regarding sleep data is wrong. The app won’t work If they aren’t accepted. ### 1/5 — Forcing me to give them my private data! *2026-08-15, version 5.4.10* New terms REQUIRE you to let them use your private sleep and health data, with no option to opt out, you can’t use the app anymore. I can’t believe that this app, that comes free with this very expensive bed purchase, no longer lets me use the app unless I let them have my private health data. No! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to understand & use *2026-08-28, version 5.4.11* The app is very easy to understand, very useful when tracking sleep patterns & all that. ### 5/5 — Love our bed *2026-08-27, version 5.4.11* We had a Sleep number bed for the last 12 or 13 years. We upgraded to a new one. This one the feet rise up as well as the head, it is so much comfort makes you want to stay in bed longer and more often. ### 5/5 — Still loving my bed *2026-08-26, version 5.4.11* Very BEST investment I ever made. I have a host of medical issues and this bed has enabled me to get the rest/sleep I need. ### 5/5 — Sleep *2026-08-26, version 5.4.10* Sleep number bed is so comfortable ### 5/5 — Useful Tool *2026-08-25, version 5.4.10* Being able to use the app to control my adjustable bed is so much more convenient than using multiple remotes. The Smartbed features are interesting - seeing what my sleep patterns look like. The app is easy to navigate, I think. ### 5/5 — Great App *2026-08-23, version 5.4.10* Love the App functions to track my sleep, access my account and keep up to date with new products ### 5/5 — purchaser Dan Parry *2026-08-23, version 5.4.10* Cat at Surprise, AZ, was my sales lady who saved me from an online fiasco! She was wonderful, really cared about a successful, excellent, perfect purchase for me. cat is very knowledgeable, person oriented, a great sense of humor, and I am grateful for her assistance, no one could have done it better. ### 5/5 — Luv my bed *2026-08-22, version 5.4.10* I periodically review my sleep session data. I would like to see a display showing not only the Sleep IQ score but also the sleep number selected on the bed. I feel there is a direct coordination. ### 5/5 — Mollie Hinton *2026-08-17, version 5.4.10* I do not understand when I normally go to bed approx. 11:00 to 11:15 pm every night but my bed will show in WiFi results that I went to bed at 2:00 AM which is never correct. Otherwise the sleep phone results is correct except not recording the correct times of sleep time. ### 5/5 — Sleep on Air *2026-08-15, version 5.4.10* I have used Sleep Number for over 15 years and I will continue to use it until I die. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*