# SleepMaxx: Sleep & Habit Coach — user reviews > 89 indexed App Store user reviews of SleepMaxx by nooro, rated 4.60/5 from 2,305 ratings. - Source: https://appshunter.io/ios/app/sleepmaxx-sleep-and-habit-coach/id6756597221/reviews - App overview in markdown: https://appshunter.io/ios/app/sleepmaxx-sleep-and-habit-coach/id6756597221.md - Rating breakdown: 5★ 1,852 · 4★ 250 · 3★ 94 · 2★ 13 · 1★ 96 ## Newest reviews (10 of 89) ### 2/5 — Tried to Renew after I cancelled *2026-08-17, version 1.11.19* I canceled through the website but kept getting error messages, so I couldn’t confirm my subscription status. , then they tried to charge the full year price. ### 4/5 — My review *2026-08-14, version 1.11.18* Honestly I really like the app and everything it has to offer, just too expensive for me. Would keep it if there was a monthly payment instead of annual. Nicky G did a fantastic job in helping me cancel my subscription. Very sweet and polite. ### 4/5 — Meh app, great customer support *2026-07-22, version 1.11.17* The app was alright, I didn’t love it but I could see it helping people with a looser schedule, but the customer service was amazing, I forgot to cancel my subscription but they refunded me in less than an hour, super easy going! ### 1/5 — hasnt responded or stopped subscription *2026-07-20, version 1.11.17* I have sent 2 emails to ask to stop my subscription and they haven’t responded. Whenever i try to cancel it in the app they don’t send a code to my email. ### 1/5 — App uninstalled, alarm still there *2026-07-17, version 1.11.16* I tried the free trial, it didn’t track my sleep and generally didn’t work for me. I cancelled my subscription and uninstalled the app yet the go to sleep alarm goes off every night. I can’t stop it and when i tried to reinstall the app to shut it off, it wont let me in without signing up again. ### 3/5 — nice app *2026-07-15, version 1.11.15* the app is nice but the price of the subscription is crazy, and unaffordable for most people ### 4/5 — Unsure how to use *2026-07-14, version 1.11.15* I like the concept and really hope the app takes into account circadian rhythms and chronotypes to make sleep work better for us. However I am having a hard time understanding how it gets our data. It says I slept great last night, and I definitely did not. I was awake in the middle of the night. I do not like that I need to manually log when I sleep. ### 5/5 — Shoutout Nicky!!! *2026-07-13, version 1.11.15* Sadly, this app wasn’t for me and had some issues with communication. I called customer service and talked with Nicky and she was such a great help! She sorted everything out for me and canceled the subscription. I’m very appreciative for the help that was given and maybe in the future, I’ll give it another shot! Thank you guys! ### 1/5 — don’t recommend *2026-07-13, version 1.11.15* this app looked promising. Don’t know where my other review went but I’ll say it again. I got the app to help my sleep. I went through all the steps, then got to the free trial website. I thought it was a normal subscription, so I got it. I was then charged 0.00 which made me assume I got the trial. I go back to the app and I got nothing, and go back to the website and it’s saying to buy the subscription again. To cancel it, I go to my settings and subscriptions, but it’s not even there so I couldn’t cancel it. Luckily I emailed Maria and she helped me, but if I still get a 40 dollar charge I will be taking different measures. ### 4/5 — Missed the mark *2026-07-12, version 1.11.15* I really want to like this app but it keeps resetting my bedtime to 11am. I’ve tried everything to reset it, including using the set bedtime schedule, and it just refreshes back to 11am. I’m now worried all my apps will be blocked, so I’m canceling my free trial and deleting the app. Maybe I’ll come back in a few months when there are more bug fixes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t manage subscription *2026-08-18, version 1.11.19* I made an account and the decided not to keep it since it’s expensive and I just don’t have the money. You can’t cancel. There’s no way to do it. I tried “managing my account” and it just sends me to a page that says I have no orders. And then I even deleted my account and it still tried to charge me a few days later. No I have no way to cancel and they are just going to keep trying to process on my card. ### 1/5 — Horrible. *2026-08-13, version 1.11.18* I set up an account because I wanted to see what my ideal bed time and wake up time was. I did a week free trial and was charged BEFORE the week was up. It is impossible to cancel the subscription and I am still being charged. I have called multiple times and not a single answer. Do not recommend if you want to keep your money ### 1/5 — Will not cancel *2026-08-07, version 1.11.18* Will not cancel no matter what I do ### 1/5 — DONT DOWNLOAD IF YOURE NOT WILLING TO PAY *2026-08-06, version 1.11.18* this app keeps charging my apple wallet over and over its been a month since i deleted both the app and my account yet it still tries to take money from me. i went in apple settings and the apps settings and they both didnt work to try to cancel. ### 1/5 — Login *2026-08-05, version 1.11.18* Stupid app logged me out after two days and tried logging in via Apple ID and now it won’t let me log out and sign back in until I repay for another subscription as I’m trying to go to sleep. It looks like this is an ongoing issue that the developer claimed was resolved over a month ago but it’s not. Was trying to build up a good nighttime routine as I’m trying to get sober and I’m extremely frustrated with how my night has gone thanks to this app. ### 1/5 — Unreasonable *2026-08-05, version 1.11.18* I just started this app & the first result is ridiculous, showing that I need 8 hrs and 14 minutes of sleep. Meaning I’d have to go to bed at 8:30pm. ### 1/5 — Difficulty to cancel *2026-08-04, version 1.11.18* Been being charged for an app I’m not using and cannot get help with canceling subscription. ### 1/5 — Review *2026-07-29, version 1.11.18* Does not help at all and when trying to cancel subscription it charges your card do not use ### 1/5 — This app is bogus *2026-07-23, version 1.11.17* After stating I am a parent of a newborn, this app told me my ideal bedtime was 5:08pm, and husband isn’t even home from work yet, I tried to take the quiz again and it said 5:08pm again, it also stated my ideal wake up time is 1:38 in the morning. Not sure what is going on with this app but something is off ### 1/5 — Not worth the money. *2026-07-21, version 1.11.17* I want to give it more than 1 star but I can’t. I’ve paid for the app and it’s an absolute waste of money so far. I see the potential it could be great. However it tells me my bedtime is like 2pm, when I work 8am-5pm everyday. That obviously does not work for me. It pull my past sleep history from my phone and that’s what it calibrated at from the start. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing Customer Service *2026-08-14, version 1.11.18* Nicky in customer service was extremely helpful with my issues. Thank you so much! 5-star customer service ### 5/5 — Super helpful *2026-08-06, version 1.11.18* Nikki was incredibly helpful and kind throughout the whole process. She answered all of my questions with patience and made everything easy to understand. Her positive attitude and excellent customer service made my experience great. I truly appreciate all of her help and would definitely recommend this app because of the amazing support she provided, Thank you, Nikki ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Customer service *2026-07-28, version 1.11.17* The customer service is absolutely amazing they are so kind and knowledgeable and they are quick to resolve issues you have ### 5/5 — Great App *2026-07-25, version 1.11.17* Helps me so much each and every night ### 5/5 — Pretty good and helpful *2026-07-21, version 1.11.17* I think it could be helpful it’s really good I need this for getting my sleep schedule back together for school. I think this is great. ### 5/5 — Better sleep and mood *2026-07-14, version 1.11.15* I’ve been using SleepMaxx consistently for a while now and I have to say it has definitely got me on a route with the alarms. My favorite part thus far is the missions that have to be completed before the alarm can be turned off. Talk about accountability. My sleep has improved my moods are calmer I can tell a difference in my overall health. ### 5/5 — Great app *2026-07-14, version 1.11.15* This app really helped me get a good night of sleep and get on a schedule good for me and get quality sleep. ### 5/5 — i love this app *2026-07-14, version 1.11.15* this app worked for me for alittle but for personal reasons i have to delete the app and the customer service lady was so sweet and helpful and made cancellation 10 times better thank you so much Nicky your the best! ### 5/5 — Great *2026-07-14, version 1.11.15* I enjoyed that it took all the sleep information from both watch and phone… ### 5/5 — Great *2026-07-14, version 1.11.15* Sleepmaxx is a really great app! It helps know when I need to to schedule certain things. It’s helped a lot --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*