# SleepSmartz — user reviews > 34 indexed App Store user reviews of SleepSmartz by SleepSmartz, LLC. - Source: https://appshunter.io/ios/app/sleepsmartz/id1321148135/reviews - App overview in markdown: https://appshunter.io/ios/app/sleepsmartz/id1321148135.md ## Newest reviews (12 of 34) ### 3/5 — Why do I have to keep reinstalling every day? *2024-04-12* The app is great for sleeping and staying asleep. No complaints there. However it seems that the app itself has to be reinstalled after every use. Please fix that bug **Developer response:** It was fixed shortly after you posted this. Hope you love it now! ### 3/5 — Problem *2024-02-11* This is a great app when it works. I keep on having to delete and download every time because the screen is either black or just a picture. Very annoying when sleep is already a huge problem. Not sure why it’s happening as it never did before. ### 2/5 — Please allow repetitive cycles and… *2024-02-11* Update your app so it doesn’t freeze and it isn’t loading. ### 2/5 — Please allow repetitive cycles and… *2023-06-05* Update your app so it doesn’t freeze. The app itself is great with the women’s soothing voice, reaffirming the Word. I rated it with 2 stars because it glitches a lot. ### 2/5 — Doesn’t work *2023-06-04, version 2.1.0* Recently it stopped working. I’m unable to listen anything. I’m upset. ### 3/5 — What’s going on… *2023-06-04* I LOVE this app! It helps me fall to sleep, helps with dealing with stress, anxiety, and feeling peaceful. My younger kids ages from 1-17 years old all live it as well. I started using this app for over a year shortly after my grandmother and aunt passed away 6 months from each other. I started dealing with insomnia and it has been the only thing that has helped me get a restful sleep. However , the last 3 night the app is not working. I click on the app to begin listening and it stuck on the “you’re about to drift off” and nothing happens after that. I’ve uninstalled and installed it again and continues to do the same. What’s going on?? **Developer response:** Sorry for the problems. Could you please try it again? ### 2/5 — Not working *2023-06-03, version 2.1.0* App stopped loading a week ago. ### 3/5 — Started out good. *2023-06-02* I haven't been able to open the app in days. And there is nowhere that I can find to report the issue. **Developer response:** Should be working great for you now! ### 3/5 — SleepSmartz *2023-06-02* I enjoyed the app...while it worked. It stopped functioning and I reloaded it several times but it still is not functioning. ### 3/5 — Length of sessions *2020-12-17* I first found this app through the Bible app. The session presented there was perfect in content and length. These others are pretty good, it’s just annoying that the sessions are all marked as being about 20 minutes long, but in reality they are each at least an hour long. I don’t want the chill music after the fact to last that much longer. ### 2/5 — Like the Abide app, but lacking *2020-11-24, version 1.13.1* Please consider having a YouTube channel like Abide does. I then can use my tv or fire stick to hear the meditation with the screen darkened. Your website gives no information on how to contact you. I’ll keep checking to see what improvements you’ve made. ### 1/5 — Help ! *2020-05-28, version 1.13.1* So I updated from Sleep Therapy to SleepSmartz. And now the app doesn’t work.... When it worked it was the best thing I've EVER used for helping me sleep ..... So.... that’s all? It’s done working...? No more working app...??? ## Most critical reviews (10 lowest-rated) ### 1/5 — Nope *2026-04-13* I was going to give this app a try but I shouldn’t have to create an account with my phone number to check it out. You lost me before I even started. **Developer response:** Please try again. Your phone number is not required but because we send notifications of any important issues, it's helpful. We never sell any personal information. Thanks. ### 1/5 — What happened to FREE? *2025-12-22* I have been using this app off and on for several years now, when I’m having trouble sleeping. I open it on my phone only to find I now have to pay for it! This was one of the few apps I could listen to totally free, and now I have to subscribe to this too! I have loved the scriptures and soothing voices and sounds and there really isn’t anything else like it. Very disappointed! **Developer response:** There are still free sessions for you to listen to. Hope you will find it helpful! ### 1/5 — Was a good app but….. *2025-09-11, version 3.0.47* Does not work predictably now. Used to work well but Developers keep changing it. Frustrating. ### 1/5 — Black screen *2023-10-04* When I try to open the app sometimes the screen is black , I don’t like having to close out the app and open again makes me not want to use it . **Developer response:** This was fixed shortly after you posted this. Sorry for the bugs but they have been fixed. ### 1/5 — It no longer works - used to love it *2023-06-06* I absolutely loved this app. But recently it stopped working. It won’t open now and hasn’t for days. Would love to change my rating back to a 5-star if it works again. ### 1/5 — Great until it quit *2023-06-04, version 2.1.0* I loved this until it quit working and there is no help to be found. ### 1/5 — Can’t use it *2020-08-13* Won’t let me create account, says my email already exists, I try to reset my password and it says my email doesn’t exist....think this program has a glitch....very frustrating ### 1/5 — Bad *2020-07-20* I downloaded the app. I try to log in and it says the email or password is incorrect. I try to get the password and it says “email already in use”. No idea where to get any help to log in. No way to contact anyone for help. Terrible app. ### 1/5 — Waste of download *2020-06-30* Downloaded the app when asked to sign up it kept saying email already in use and then when I try to sign in it’s says that the email doesn’t exist and the same for reset password tried to sign up multiple times stopped trying because I got tired of the repetitive process I WOSH I CAN GIVE THIS APP ZERO ⭐️⭐️⭐️⭐️ ### 1/5 — Can't get help! *2020-06-18* I'm trying to finish the installation and it says "email already in use." How can that be when I just installed it?! So I try to reset the password and I get the same thing. Tried going to developer website and there's NOWHERE for me to contact them!!!!! I really would like to use this app!!! Someone from the developer please help!!! **Developer response:** Have you received the help you need? If not, contact me at gary@sleepsmartz.com ## Most praised reviews (10 highest-rated) ### 5/5 — Working great again *2025-09-11* A bit of a problem for a while, but it's working great again! Thank you for the program. **Developer response:** Thank you for your wonderful response! We'll do anything to help! ### 5/5 — Awesome app! *2025-08-11, version 3.0.47* Love this app and functionality ### 5/5 — Great app but not working! *2023-06-03* Please fix!!! **Developer response:** Done! ### 5/5 — Love this app!! *2022-10-16* Love the Scripture meditation and sound biblical principles stated throughout the sessions. Such a blessing and has helped me get to sleep many times. Thank you. ### 5/5 — Exceptional! *2021-04-16* What a great value that these high quality and lengthy meditations are available for free! Thank you so much! I fall asleep so easily now and my quality of sleep and peacefulness has greatly improved. Highly recommend!! ### 5/5 — Works well - great app *2019-08-27, version 1.12* This works well for me, and that’s what counts. Reminds me to turn all my troubles over to God. I’ve tried a number of apps, and this is the one that works best for me. Helps me to fall asleep and then if I wake during the night, I also use it to fall back asleep. ### 4/5 — Fixed by company right away *2026-06-18* UPDATE: contracted the company about this issue and they fixed it right away. I purchased this app for $45 for a year, discounted. Unfortunately, it is not allowing me to use any of the premium modules: it’s keep bringing me back to the page to purchase a subscription. I tried “restoring p purchase” , restarting my phone and re installing the app…nothing is working. **Developer response:** This was a temporary error and it was fixed right after you got in touch. Really appreciated working with you and love that we got this resolved! We love those who use our app and will fix any issues you have with it. ### 4/5 — I initially loved it but… *2025-06-12* I originally loved this app but then the developers started changing the app design functionality and then the app started requiring personal information. It feels shady and uncouth. **Developer response:** I'm sorry you feel this way. When we became a subscription app (to fund the development of many more sleep sessions), we had to collect minimal personal information and optional information about those who belong to special groups we serve - veterans, first responders and youth. ### 4/5 — Please allow screen to lock *2020-05-25* I love this app. I have trouble getting to sleep add have been working hard to find things to help. This has been the best app ever. As much as I can agree with some about more scripture driven ones, I love that most of the time I fall asleep in the time suggested. My biggest reason I do not give this full stars is having to leave my phone open. I light is a big factor in keeping me up. So when I play this I have to cover the screen so I can sleep. Please, make it possible to close the app and it still play like many other apps that play music. ### 4/5 — Helpful *2020-01-09* This works well for me. My suggestion would be to allow the option of allowing this to continue playing even when you are not in the app. If you switch screens or turn ur screen off it stops playing. **Developer response:** All fixed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*