# Sleeptracker® — user reviews

> 112 indexed App Store user reviews of Sleeptracker® by Fullpower®, rated 4.50/5 from 11,513 ratings.

- Source: https://appshunter.io/ios/app/sleeptracker/id1039995476/reviews
- App overview in markdown: https://appshunter.io/ios/app/sleeptracker/id1039995476.md
- Rating breakdown: 5★ 8,512 · 4★ 1,654 · 3★ 510 · 2★ 183 · 1★ 640

## What do users think of Sleeptracker®?

Overall sentiment: neutral

**Pros**

- 🚀 Accurate sleep tracking
- 📊 Valuable insights and data
- 👍 Easy to set up and use
- 💤 Helps improve sleep quality

**Cons**

- 🐛 Connectivity issues
- ⏰ Inaccurate sleep/wake times
- 🔌 Requires dedicated hardware
- 🤔 Confusing user interface

**Commonly reported bugs**

- Alarm issues (playing randomly, incorrect times)
- Inconsistent sleep tracking (missing data, incorrect readings)
- Connectivity problems (frequent disconnections)

**Most requested features**

- Snore tracking
- Ability to edit sleep data
- Better integration with health apps
- Multiple alarm/sleep schedule options

## Newest reviews (14 of 112)

### 2/5 — Kind of abandoned?

*2025-02-17, version 6.6*

It’s been working for years but now it is glitchy. Few things more annoying when the alarm doesn’t go off when it is supposed to. What is more than that, is turning off the alarm before going to sleep because you have the day off and then getting woken up at the usual time. Tried to go through their website for feedback but got sent around in circles so here I am posting in the App Store.

### 2/5 — Doesn’t work

*2024-04-25, version 6.6*

I’ve spent hours trying to reconnect after using for over a year. Will not find the AI cloud. Very frustrating

### 1/5 — New Wi-Fi, now no function

*2024-01-21, version 6.6*

There is nothing I can seem to do to reconnect my phone app, my bed control and my Wi-Fi. It keeps telling my my bed is not compatible with the app on my phone. Nothing changed except my Wi-Fi router from Spectrum to T-Mobile, that’s when everything stopped. Smart motion tells me it’s Beautyrest responsibility, beautyrest points to Smart motion. No help from either!

### 1/5 — Set-up challenges

*2024-01-04, version 6.6*

The app won’t allow me to register my Tempur-ergo without a barcode…

### 1/5 — Sleep tracker AI

*2023-12-13, version 6.6*

Worked good for a couple of years- until it didn’t.  Don’t count on the company supporting their product for the future.  My bed came with two processors- one of which never worked.  The company offered no support whatsoever- and didn’t seem to care at all.

### 1/5 — Does not work

*2023-12-07, version 6.6*

The newest version will not connect to network.

### 1/5 — Not working

*2023-11-25, version 6.6*

I have been using this app and bed for the past few years.  The bed and app stopped communicating. I haven’t been able to get them to connect for the past 3 months.

### 3/5 — Connection Fail

*2023-11-19, version 6.6*

Recently log in and trying to configure, app keeps saying no connection, checked the sensors, they’re fine, all green as one acc still logged in, that showed boths sensors connected. Logged out and switched acc, now both acc can log back in but app keeps saying no connection, cannot use the app anymore, must be a glitch app, waiting for new version update.

### 1/5 — Scam!!!! Take your money even when no longer supporting hardware

*2023-11-01, version 6.6*

They are still willing to take money for an upgraded subscription, but they no longer support my hardware so when I rebooted with new router it won’t authenticate.  Support said sorry we can’t help!  They should be honest about this up front.  So now I have to buy an entire new smart bed frame after 6 years to have an app that works???? That’s 2k every 6 years - no thanks.

### 3/5 — End times

*2023-10-25, version 6.6*

Sometimes ends recording one/two and a half hours before I get up

### 1/5 — Endless loading screens and “network error” warnings

*2023-10-18, version 6.6*

Cannot use the devices purchased due to constant app errors, with no apparent solutions

### 2/5 — B

*2023-09-23, version 6.6*

System is outdated and no longer functions via app

### 1/5 — No longer works

*2023-09-23, version 6.6*

Get a network error when starting.  Told to reboot my iOS ipad.  Still blocked.

### 1/5 — Not connecting

*2023-09-18, version 6.6*

App will no longer connect to WIFi. Did the company just abandon the app? I loved using it.

## Most critical reviews (10 lowest-rated)

### 1/5 — App not working

*2026-04-28, version 6.7*

My app is not working. I have deleted it and reinstalled it and it still won’t let me log in or choose to reset password. Whats wrong with it?

### 1/5 — Naggy

*2026-03-27, version 6.7*

Nags for review literally every time I open it. I can leave the app foreground and just toggle my display off and on and it nags again

### 1/5 — Not working

*2026-02-08, version 6.7*

I have been using this app and bed for the past few years.  The bed and app stopped communicating. I haven’t been able to get them to connect for the past 2 1/2 years.

### 1/5 — Odd

*2025-12-25, version 6.7*

It will not let me sign in and will not process anything couldn’t even start using it.

### 1/5 — Not connecting

*2025-11-01, version 6.7*

My Router was changed and now I cannot connect it

### 1/5 — Aaks for Review Too Oft

*2025-06-29, version 6.6*

Every time I switch back to the app, it pops up a spammy popup asking for a review.

### 1/5 — A!!?! N

*2024-12-27, version 6.6*

A   I mom
  
 🛞🚍🚍

### 1/5 — Stopped working

*2024-08-25, version 6.6*

This just stopped working and now I have to load a bunch of stuff.

### 1/5 — Will no longer connect to internet!

*2024-07-22, version 6.6*

The app was working fine until the bed decided to no longer connect to out home WiFi!

### 1/5 — Way too complicated for a 63-year-old

*2024-05-20, version 6.6*

I can’t even figure out how to shut the light off on the bed or set my bed up on the app way too complicated for me

## Most praised reviews (10 highest-rated)

### 5/5 — Sleeptracker

*2026-07-09, version 6.7*

Love having information on my sleep cycles!

### 5/5 — Couples Sleep Tracking

*2025-10-28, version 6.7*

My wife and I love tracking and comparing our sleep results each morning!

### 5/5 — It doesn’t work with an iPhone 16

*2025-03-15, version 6.6*

Once I upgraded to the iPhone 16 Pro Max, I discovered that the technology would not work with my new iPhone. It only works with my iPhone 14. Please fix this issue ASAP

### 5/5 — Disappointed

*2024-06-20, version 6.6*

I can no longer login to the app due to an internet error. I tried reinstalling, connecting to wifi instead of mobile data. Nothing works.

### 5/5 — Just an awesome product and App.

*2023-12-02, version 6.6*

We received this free when we got our new mattress and I thought it was a  gimmick. but we've been using it for over four years now and I would say our check it every other day and it is amazingly accurate.

### 5/5 — One more thing

*2023-10-17, version 6.6*

Just finished first night and have no complaints. I think having a widget would be beneficial. Long term, I don’t think I’ll open the app everyday, but would love to have a widget to see info in the morning.

### 5/5 — The one that you can rely on for tracking your sleeping

*2023-07-19, version 6.6*

Been using this app for 6 years. Totally love it! Reliable app and hardware.

### 5/5 — You can change what you measure

*2022-12-26, version 6.6*

Have used this app for years. Sleep timing & quality are key parts of living well. This helps track and what we track we can change or maintain our good habits.

### 5/5 — Extremely accurate!

*2022-12-23, version 6.6*

I still don’t understand how this amazing sleep recorder works from under my deep mattress but it is so accurate and informative!

### 5/5 — Valuable Insights

*2022-07-26, version 6.6*

I was skeptical several years back as this system and app was included in my bed purchase. But I’m a believer and surprised how accurate it is. Is it perfect?… I’m not saying that but I find it amazingly good and it is helpfully insightful to my sleep quality. I use its information almost daily. 👍🏻

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
