# sliBuy — user reviews > 89 indexed App Store user reviews of sliBuy by SHOREWOOD LIQUIDATORS INC, rated 2.30/5 from 175 ratings. - Source: https://appshunter.io/ios/app/slibuy/id1447370810/reviews - App overview in markdown: https://appshunter.io/ios/app/slibuy/id1447370810.md - Rating breakdown: 5★ 32 · 4★ 13 · 3★ 16 · 2★ 22 · 1★ 92 ## What do users think of sliBuy? Overall sentiment: negative **Pros** - 💰 Exceptional deals and discounts on items - 🎁 Wide variety of products available - ⚡ Fast shipping on many orders - 👥 Friendly and helpful customer service staff - 🏪 Physical warehouse location for local pickup - ✅ Items often work as described when properly inspected - 🔧 Ability to test electrical items in-store before purchase **Cons** - 📦 Extremely high and inconsistent shipping costs - ❌ No refund policy regardless of item condition - 🖼️ Poor quality and deceptive product photos - 🚫 Items frequently broken, missing parts, or non-functional - ⚠️ Misleading product descriptions and labeling - 💳 Hidden fees and surprise charges at checkout - 🤖 Suspected bot bidding to manipulate auction prices - ⏰ Auction ending time manipulation with added minutes - 🚫 No accountability for sellers or quality control - 😤 Difficult and unresponsive customer support process - 🔄 Inconsistent combined shipping discounts - 💸 Account reactivation fees after non-payment - 📱 Frequent app crashes and technical issues - 🎯 Misleading 'new' and 'shelf pull' item classifications **Commonly reported bugs** - App refreshes and returns to top of list when viewing item details - Saved favorites/wishlist saves incorrect items - PayPal payment integration crashes frequently - Search field text invisible (black text on black background) - App crashes when exiting item photos - Login functionality broken or account access issues - Email notifications not sent after purchase - Ask questions button non-functional - Auction countdown timer disappears - App language switches to Spanish without user action - Bidding prevention messages appear incorrectly - App becomes unusable after updates - Cannot load app after download - Bid placement fails near auction end - Inconsistent app performance and stability **Most requested features** - Better product photo quality and multiple detailed angles - Ability to filter items by location (local pickup vs shipping) - Improved search functionality with partial word matching - Dark mode option for app - Better app navigation that remembers scroll position - Refund or return policy for defective items - Functional 'ask questions' feature for seller communication - Category filtering for new vs used vs shelf pull items - Ability to make or change pickup appointments in app - More transparent shipping cost calculation - Quality inspection verification before listing items - Detailed item condition descriptions with visible defects ## Newest reviews (14 of 89) ### 3/5 — Good app high shipping *2026-03-20, version 2.5.20* I often get some good items. Sometimes broke things that don’t work, and other times brand new things that are great. Only downfall is the shipping prices. ### 2/5 — Wanted to love it. *2026-03-07* My 2nd time bidding on here and I majorly messed up not seeing that one of the items did not have a set shipping cost, but to request. The shipping cost for the same product, quantity & weight was $20 and the other $267 bucks. Option to “ask question” must be for show cause it does nothing. Not on the app or the web site. If it’s shipping out from the same place why is one $20 and the other 267? W/ no way to talk to anyone on the matter guess my account will become deactivated for non payment. When having read a lot of reviews, I see a lot of claims that ppl don’t get products, and that products aren’t actually tested. So closed my account shall be. The lack of customer support to be found isn’t helping the claims either. Love the idea of the app. Like it better than eBay even. As pricing starts out better than eBay seems to be nowadays. Items go for impeccable pricing often. I will say I’m inclined to believe a bit of botting could be happening when it comes to bidding. How else could it be, no matter what I’m bidding, what appears to be the same user on multiple items continues to immediately outbid the second I’ve bid. Not even for a second does it say I’m the highest bidder. I’d guess it’s their way to get their bottom dollar they’d want for the products. As well. Starting bid pricing I’ve witness changed, was $1, say within the final 8-6 hrs & no one has bid yet on it, the starting price is $3. Closer it becomes to end w/no bid that starting price may be $5. Which kind of confirms my theory of bot bidding to achieve bottom dollar they want for an item. But I’ve also seen no bids happen and starting stay at $1 and ppl win bins for $1-$2 on items as well. They do have an option for anyone to sell w/them. so maybe some bot some don’t? Something was fishy with it fo sho. But I don’t now definitely so. Just observations I’ve made. ### 1/5 — They make you pay to reactivate your account *2025-06-06* I had been a long time lurker on the app but finally started placing bids recently. Unfortunately a medical emergency happened in my life during one of the same days I placed some bids, I guess I won a bid and didn’t realize because at the time I was in the hospital dealing with my own personal health issues. I was not able to pay for obvious reasons but did have the intent to, I was not expecting anything to happen to me. A few days later, still in the hospital, I see that not only has SliBuy banned my account but it costs 25$ to reactivate it. I’ve never seen any like this before. I understand it’s a hassle dealing with people bidding and not paying, but on other bidding sites/apps they usually temporarily/permanently ban you or give you a certain amount of strikes until you get banned, however they don’t request payment. The UI of the app is horrible also. I couldn’t even make an account when I first started using the app because it said that I reached my limit on pressing buttons? The limit was 5. What does that even mean. Cool concept but shady and scummy stuff happening. Glad I’m banned. ### 1/5 — This app is a scam! Do not auction or purchase anything! *2025-05-31* A friend of mine recommended this site to get items for low prices. I won an auction for a Craftsman Leaf Blower. (Supposedly new.) what I received was missing parts. It also would not power on or work no matter what I tried. I tried to get a refund but was astonished to find out that SliBuy under no circumstances provides refunds. It’s up to the buyer to find out if the item is working and inspect the item for all parts prior to purchasing which is impossible when you are ordering from another state and having something shipped via UPS or Fedex. I can not drive from Texas to Illinois to inspect a $25 leaf blower. This app and these sellers are scammers. You can not report or review sellers and there is absolutely no accountability for sellers who scam customers . Do not waste your money like I did ! Run away! ### 1/5 — SCAM *2025-05-21, version 2.5.13* I just picked up my first items that were all listed as “New”. I expected them to be open box returns, but not actually showing signs of previous use. Missing parts on several items such as the interior part of an air fryer and a “new” bassinet that was completely covered with cat hair. My friend just picked up his items and several electronic items that were bought as “new” don’t even work. Stay far away from this place. ### 1/5 — Caution *2025-01-31, version 2.5.12* 3/4 of the items are broken or don’t work at all. Beware ### 1/5 — Stay away from this store *2024-11-24, version 2.5.10* Do not trust slibuy. Slibuy lists items with different names and scams you. Stay away from slibuy to save your money ! ! ! ### 1/5 — BAD Battery For Sale *2024-11-05, version 2.5.10* I purchased an item labeled 2 batteries and a charger from SLI. I opened the package when I got home and one of the batteries was clearly labeled BAD. I tried charging it and it was certainly a bad battery. I communicated this with the SLI customer service and was told I was out of luck as I had left the warehouse before notifying them. Apparently I should have opened the package in the warehouse to ensure that a BAD battery was not included in the package. ### 2/5 — Great idea and poor realisation *2024-10-24, version 2.5.10* To be honest me and my wife shop here all the time. You can really find a great deals here but customer service, support and pickup is can be improved much better. Please update the App finally ### 1/5 — Still bad, and getting worse *2024-10-06* Better luck getting things that aren’t packed well but still getting mis_described merch. But With missing pieces and sub par pictures . And at this rate the buyers fees will be 50% before 2025. They’re really upping their game as far as reaching in your pockets. Shipping costs are all over the map. You pay shipping on two or three items and they come combined in one box. So they pocket the rest. Not to mention they completely changed the combined shipping discount to tilt in their favor. Used to be five items per week at 50 % off. So Now don’t even bother unless you are a regular that buys here and sells on marketplace or eBay. Don’t trust any transaction unless you are ready to just flush your money down one of their broken used toilets that’s missing the handle but advertised as new. Ohhh, and don’t even think about getting a refund. They only do that if it comes at the expense of the shipper. Two weeks later at best.. and at a credit. No cash refund - I do give credit to their customer service ladies, I’m sure they are way overburdened with complaints but they are really cordial and very pleasant to deal with. Probably the best part of the organization. But they can’t provide many solutions. They also mislead by posting stock photos leading you to believe you are getting something new with the full contents. But no, you’ll get a box of miscellaneous parts that you have to sort out. And hope for the best. I have half a garage of their junk I cannot use due to broken, missing parts or completely misrepresented. But hey, someone is making good money at the top of this pyramid. Too bad the buyers are at the bottom. ### 3/5 — Better Descriptions *2024-09-27, version 2.5.10* Need to clarify if items are damaged. Shoes match each other. ### 3/5 — App function *2024-08-17* Sometimes when making a bid a message pops up stating that an item was closed which prevent the user from making a bid especially towards the end of the auction. As user targeting certain items I really do not care which item was closed. The other thing is my app switched from English to Spanish on its own and I had to delete the app then download to get it fixed. And last when looking into details for an item then existing that item the app takes me to the top of the list not where I was and have to start all over scrolling down the list till I get where I was ### 1/5 — Zero check n balance *2024-08-13, version 2.5.9* Its a great site to buy and sale auction but; mind you; with zero check and balance. A seller can display a broken non working vacuum cleaner ( sometimes without even battery and they do not even have to mention anything except post some unclear pictures. No one can be held answerable. I have received 3 un working vacuum from this site and then gave up ### 1/5 — Pick up and item description *2024-08-12, version 2.5.8* Very unorganized when picking up, even with appointment I have waited for my single item well over an hour. Items listed are misleading as some only show single picture with box open and is listed new and were actually used or very filthy. All items should be taken out of box so buy can see what items are there when bidding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unfair *2026-07-17, version 2.5.23* Was bidding on an item as the timer was getting lower and then someone else decided to bid so they added more time for me to make a higher bid which I was But all of the sudden the they place a bid last second and I didn’t get more time to bid again when they were giving more time to place a bid against me ### 1/5 — Trieff money *2026-03-23, version 2.5.20* Bad service and junk intem ### 1/5 — Waste of time and money *2026-03-21, version 2.5.20* I live by the warehouse and almost everything I’ve won doesn’t work or has missing pieces. Half a desk, walking pads with no remote - it’s a gamble on this but it’s also ridiculous that these things are even sold when they aren’t functional at all. ### 1/5 — Buyer beware *2026-01-14, version 2.5.19* Make sure you scrutinize every picture before you buy anything. I bought an air purifier that somehow had a humidifier in the box. ### 1/5 — Smarttech *2026-01-14, version 2.5.19* Garbage broken parts missing parts rude stuff again garbage ### 1/5 — Scammers *2025-11-22* I recently purchased multiple items. One item was marked for pre-k for my pre-k son. Them item given was for 3rd grade and was told that’s what I had won. When all pictures had shown the item was for pre-k. Refused to give me the correct item then finally I was told I would receive a refund and nothing. Also purchase a bulletin board. When I was picking it up I was told they don’t know where it was and marked it nil on a paper was told I would receive a refund and still nothing. So I paid them for an item that didn’t exist. The final straw was I won a 20x10 pop up canopy. My wife had picked it up and didn’t think to check the box to make sure it was in there. Opened the box and it was a bunch of metal tubing. Sent support picture and everything and guess what I was told I would receive a refund and no refund. This was back in September. Buyer beware this company is a bunch of scammers. ### 1/5 — Used to be good *2025-07-28, version 2.5.16* It used to be real good, then too many people got into it, and they changed the way auctions end, adding minutes at the end of an auction, no breaks for shipping. I’m done. 10 year customer out. ### 1/5 — Buyer *2025-07-03, version 2.5.16* I buy stuff for more than $1000 and they give me date to pickup before the date comes I lost my dad overseas that’s make me have to leave the country for 20 days when I come back I called to reschedule they said it’s late no items available for you to pick up and they resale them without gives credit back to me ### 1/5 — Bad listings *2025-06-25, version 2.5.16* They list items as new when you get them most of them are not new and broken or defective ### 1/5 — The app just keeps getting worse… *2025-06-20, version 2.5.15* It’s almost unusable these days… each revision seems to be buggier than the last… it’s crazy! ## Most praised reviews (10 highest-rated) ### 5/5 — Greg *2026-08-10* I have to say how impressed the whole group of employees have made with me! Been doing business with SLIBUY for many years. What was a very chaotic atmosphere a while back has become a finally oiled machine!! the efficiency that is being shown over the last months is a testament to the amount of work and effort put into your company both from an ownership level all the way down to your employees you all should be very proud of what you’ve achieved. I’m extremely impressed with your improvement. Keep up the good work Greg Skelly ### 5/5 — We ♥️ LOVE SliBuy! *2026-03-06, version 2.5.19* I’m not sure why they have all these negative reviews. If you read your rules and contract when you sign up, you get exactly what’s laid out in the rules. I feel like a group of people got together to trash and ruin the companies’ reputation online perhaps to keep them bidding low? 🤷‍♀️ We have been buying from them for the last year and we love it. I love getting a great deal and we are getting some high end items that we would never purchase otherwise. But for the prices, you cannot beat it. You also get what you get if you go in as a rude customer expecting brand new everything to work perfect this isn’t Walmart a lot of it is items that have been returned or overstock items they guarantee their factory sealed items with a credit on your account if you buy appears new or used then you are taking a chance but that’s what happens when you are getting it for a 10th of the price of retail if that. It took a minute to figure everything out, but once we understood the rules with Help from their online customer service email, it’s easy to understand now. The Customer Service team is wonderful as long as you were nice to them. Going back to the get what you give. I’ve worked in Customer Service for many years now retired. People in the reviews act as if this is a retail store. If you went to a real estate auction, you couldn’t come back later with something you bought throwing a fit that it doesn’t work nine times out of 10. You are getting an awesome deal. This is the perfect local site for people that resell as well as random people like me that are using it to purchase personal items or gifts for loved ones. Just had to do my part and come on here and give these people a little love ♥️ after I seen all the horrible reviews that at first scared me away, but so happy that I took a chance on them and tried it When you do deal with Customer Service, the ladies behind the window are busy, but very nice. I don’t know their names, but there is Dee and Maria via their customer service email. They are super sweet and very helpful. They explain the rules and tell how it all works for the newbies. No one’s perfect of course there will be mistakes made, but with giving grace and asking questions you will find they are normal people like us not out there trying to rip anyone off you’re getting awesome deals. It’s hard to find good employees nowadays and they are short on Help like everyone else is right now. And the dig store 🤯 didn’t even talk about that, but you will love it when you go to pick up your merchandise won certain days you will find better items by Thursday. Everything is picked through, but it is 10 for a dollar. Thankyou sliBuy team!!! ### 5/5 — Love SliBuy *2026-02-01* I’ve won so many items on SliBuy at such great prices! I won a brand new Keurig for $1 and another for $13! I won a bathroom light fixture, a floor lamp, balance beams, workout equipment, and so much more! My favorite is a bird feeder with camera for $30! Everything has worked perfectly. I’ve also gone in and bought items on-site. What I like is that if you want to purchase an electrical item (such as the mini fridge I purchased), they have a bunch of outlets you can use to test the items to make sure they work. I’ve had to reschedule pick-ups via email, and they’ve gotten back to me within a reasonable time frame. I’ve called and have been helped with no problems. I highly recommend SliBuy. Just remember that it’s an auction site. If you don’t win, you don’t win. That said, it’s not a scam like DealDash where you bid on stuff and if you don’t win, you still don’t get your money back. They keep it. Or at least that’s how it used to be. SliBuy is the real deal!! ### 5/5 — Best Ever *2025-06-23, version 2.5.15* I found out about this app through a friend and have nothing but good things to say about it. All my items except one works. Expensive Air Mattress Serta EZ Raised Foldable Portable Air worth $399 on Amazon for $17. Along with plenty of other things. You can also go into the warehouse and purchase things too. ### 5/5 — Awesome auction app *2025-01-29* I am pretty shocked they have bad reviews at all, I have done a lot of business with them the only bad thing I don’t really understand is some of the shipping prices are outrageous like over $400 for the larger items, but I guess when your paying Pennys on the dollar for the items that you win they have to recoup some of the cost somewhere . Make sure you read there rules and check the shipping cost before you bid and you won’t be that disappointed , for what it is I really love this app and appreciate all the money I have saved with them . ### 5/5 — Excellent Personnel *2023-03-18* The employees at the Shorewood location are very friendly and helpful. I’m making another pitch for the company to supply the employees some smart uniforms. Obviously it’s buyer beware so check the photos very carefully before bidding. If it shows up there and you don’t see it, you’ve bought it! ### 5/5 — Cheaper than eBay *2023-02-10, version 2.4* I like trying to win on here I get a lot of unique items I like the flat rate for shipping A+++ thank you ### 5/5 — Hidden Gem *2022-03-13* SliBuy is hands down best online Auction out there! The staff online and in warehouse are phenomenal!! Kinda shocked that there are any bad reviews of the company!! The company, website, and staff are ALWAYS transparent of their company and Auction rules. If their is an issue the staff is beyond helpful, honest, and kind. The products are what is always pictured, how they are described in description too, and the def don’t “scam” you whatsoever. The warehouse is gigantic!! With how much work, and stuff they have to go through, and the staff and company are still quick and organized, it’s truly impressive!! The type of product, quality of products, are in amazing condition sometimes even better than the retailers! We’ve spent a good amount here but no where near the amount we’ve saved with SliBuy. My fiancé and I are grateful and thankful for this Hidden Gem! ### 4/5 — Get items *2026-03-14* I want some great items, but my skepticism which prevents me from bidding sometimes is the expensive shipping shipping cost is two and three Times the normal cost of shipping. Sometimes I win an item for $10 but the shipping is $31. When I searched the item on other platforms, sometimes I may have spent than what I could’ve got that item from other places. But I like this platform because the items and you can really get a good deal often times. ### 4/5 — Big Boy *2024-01-08* This app is and site are pretty decent. I have won bids on items that I have literally thrown away but on the flip side the items I bid on I know full well what to expect. I really have not spent high dollar amounts to be safe but have gotten great items. PA system lighting microphones all in excellent conditions. Read descriptions completely. Understand if it’s pick up or shipping only first this is important as I learned the hard way but did get a good price. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*