# Slice - Package Tracker — user reviews > 50 indexed App Store user reviews of Slice by Project Slice, rated 4.41/5 from 3,276 ratings. - Source: https://appshunter.io/ios/app/slice-package-tracker/id475854271/reviews - App overview in markdown: https://appshunter.io/ios/app/slice-package-tracker/id475854271.md - Rating breakdown: 5★ 2,449 · 4★ 355 · 3★ 104 · 2★ 102 · 1★ 266 ## What do users think of Slice? Overall sentiment: negative **Pros** - 💻 Personal shopping assistant - 🔍 Automatically tracks orders and deliveries - 💰 Notifies about price drops **Cons** - 🐛 App not working/glitchy - 🚫 No longer updating/tracking orders - 🔍 Unreliable tracking information - 🔒 Privacy concerns with data access **Commonly reported bugs** - Packages disappearing from app - Unable to delete or mark orders as delivered - Notifications not working **Most requested features** - Add pre-shipment/label created status updates - Allow manual order/shipment management - Improve customer support and communication ## Newest reviews (12 of 50) ### 4/5 — awesome! *2022-03-17, version 7.9.7* most definitely one of the most neat looking, well performing apps on the market. sometimes i get to excited that i check on my packages several times a day: this app makes that excitement alot more organized (: My only wish about this app is that when tracking packages, they add “pre-shipment”/“label made” update so we can differentiate a package being actively en route and almost en route (: ### 2/5 — Not great anymore *2021-10-13, version 7.9.5* It stopped sending me notifications. Maybe that is because the tracking numbers don’t go to the tracking link on the carrier website. Is this app defunct now that companies just email you these updates anyway? I do like scanning packages that I’m sending out to track. If the tracking works. There’s plenty of recent reviews commenting the same thing and that they are no longer maintaining the app. Suspicious 5 star reviews are still interspersed so I wonder if they are inflating the rating to have access to emails. I use this manually. ### 2/5 — Was better *2021-05-04, version 7.9.5* I give it two stars because of what is was and could be again. But lately I spend more time trying to clean it up and correct it than enjoying it. It “used” to just work. Now items disappear, tracking information get applied to wrong shipments. It’s just a mess. I love what it was, but it is and has been a headache for a while. I have In the past tried to work with them, but it is degrading not improving. I keep trying to use it. But sooner or later I will have to admit all hope seems misplaced….. ### 2/5 — Frustrating User Experience *2021-01-08, version 7.9.4* I have been using this app for years, and it’s always been my favorite of all the tracking apps I’ve tried. That said, lately this app has been just a terrible experience. I struggle to manually add shipments (they just don’t appear on my dashboard after completing - no matter how many times I retry on both ipad and iphone). My iPhone and ipad experience are never synced these days, and no amount of refreshing corrects it. On top of all that, getting in touch with support is the worst experience as it’s hard to navigate to the contact section and you get no updates on a response (if you do ever get one). Really disappointing experience and currently searching for a replacement app, sadly, after all of the fantastic years I’ve had using this app. ### 4/5 — Increasingly glitchy *2020-07-21, version 7.9.3* I’ve been using this app for years to help track my orders. In recent weeks, it doesn’t allow some packages marked “past due” to be manually marked delivered, so ghost packages just hang around indefinitely. Also annoying is the inability to keep packages that have been en route for an extended time in the shipments queue; a shipment that had been in progress since early May kept disappearing from my shipments list and was buried in my orders list (I do a lot of online shopping). These are both inconvenient quirks that can stand to be addressed. Otherwise, a good app. ### 4/5 — There are things I wish it did *2020-05-27, version 7.9.3* First, the App keeps locking up on me and I have to close it and reopen. This is especially true if I leave the app and then come back to it. I really like the concept and the fact that it will pull from my email account. And it's been helpful keeping track of my numerous orders. I wish I could combine orders, shipments, payments and deliver into one item. As I sometimes wind up with 5 or six instances for one order. Especially if both the shipping company and the shipper notify me the item has been shipped. Would be nice to add an email manually when it doesn't pick up the order. Being able to add notes to each item could also be helpful. However, all in all, I'm pleased with the app and will keep using it. ### 1/5 — You have to give it permission to read all your email *2020-05-13, version 7.9.3* The app is offered by an analytics company that offers the free app in exchange for permission to read all your email. It claims that the app has been programmed to ignore personal email and to anonymize your data. I'm willing to accept that their intentions are good but how many times a year do we read about flawed privacy routines in software? In my case, it's not that I'm up to no good; it's that I don't want any company having access to sensitive financial data that ends up in the hands of hackers. To their credit, the company is very up front about how they benefit from the free app and there appears to be an option that you can choose that they not sell your data but no option preventing them from collecting it. ### 3/5 — Notifications broken on iPhone *2020-02-03, version 7.9.2 (13)* I’ve been using this app to track packages for years now and I really do love it. Lately however the notifications seem to be broken on my iPhone, as in I never get them. They still come through just fine on my iPad but never on my phone anymore. I’ve tried messing with the settings and they still don’t show up. This kind of kills a lot of the utility of this app but I don’t want to switch! Please fix! ### 3/5 — Not what it used to be *2019-12-28, version 7.9.1* As someone who frequently online shops, this app has been one of my favorites. I wouldn’t have changed a single thing. But, over the last few weeks I’ve had tons of problems. It’s not picking up all my orders, the app is glitchy, I’ll get notifications about shipments but can’t see them in app. Hopefully these things are fixed soon because this app was THE BEST for tracking orders , keeping up with price drops and tracking your online spending. ### 1/5 — Happy to rerate if I can get back in :( *2019-12-02, version 7.9.1* This used to be a great app until it locked me out, I’m assuming because I changed passwords but I’m not sure. I only used the app at xmas every year, but then heavily. I have reached out to their support team but haven’t heard a word. I tried resetting things using their steps with no luck. I tried reinstalling the app which wiped the data (yay) but then doesn’t let you put the data back in correctly, just states it’s being used by another account. Nope, at least it better not be. Anyway, I’d love to use it again as it used to be great to keep my packages from being stolen, but wow does their team need some support for their support team. I say that having worked for online support myself. Anyone out there???? ### 2/5 — Not that great overall... *2019-09-28, version 7.9* Love the concept of this - but feel like the trade off isn’t appropriate. The company gets access to my email and years of my last and future shopping habits? Give me a bit more functionality in the app then - like batch editing or spending summaries that account for my returns. I’d so love to have an app that tracks my shopping - and I’m willing to make the data/privacy trade off for the right functionality. Unfortunately, despite its capabilities this app falls short by not going a step further to provide additional user tools and what seems like an indifference to its user community (seems to be little if any user/customer service). Needs to do more to earn the data they are getting to monetize. ### 3/5 — Constantly having trouble with my yahoo account *2019-09-19, version 7.9* Aloha, just wondering how long before my yahoo account I use gets fixed with Rakuten/Ebates. It is an extra step each time and one should not have to fix it month after month. This is one part the developer has dropped the ball and tells me...I just that one sand of a million on the beach. Please get this fixed! You have a good thing going but this one...you really need to fix. Mahalo! ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to be my favorite app *2022-12-30, version 7.9.7* What has happened to this app? It was amazing for tracking packages and keeping all of my purchases organized and easy to locate. For the past year, it’s been glitchy, and now it barely works at all. During the busy holiday season, when I shop exclusively online, it didn’t upload any of my information. It didn’t track any of my shipments or purchases. Tried deleting and reinstalling, unlinking and re-linking my inbox…nothing. No response from customer service or tech support at all. ### 1/5 — Not working *2022-12-18, version 7.9.7* I used to love Slice and it was the only package tracking app I would use because it’s so user friendly. Recently, it just stopped tracking my packages and updating them. I tried to manually mark some as delivered or even delete them from my tracking but nothing would remove them. Then no more new packages would display. I tried removing the app, re downloading it, unlinked my email accounts and delinked them, tried update passwords and even removed my account and re registered to no avail. I even tried manually entering tracking numbers but they still wouldn’t show up. I really hope Slice fixes whatever issue(s) are happening so I can come back to Slice. ### 1/5 — DEVELOPERS- let us know what’s going on? *2022-11-02, version 7.9.7* For years, Slice was an essential app for me. I tried multiple shipment tracking apps before discovering Slice; no other app even came close in comparison. The convenience of having all of my orders with the ability to track the shipments alone made Slice a 5 star app. The shipment tracking notifications, and having the ability to link accounts so my orders and shipments appeared automatically was extremely convenient. Being able to search your order history, view money spent in specific categories and price tracking were bonuses to me. Unfortunately, Slice is now completely unusable. Over at least the past year, the app slowly became more and more glitchy, until eventually it began crashing upon opening- every time, without fail. Since losing all access to Slice, I've been trying to find a replacement, but I've been unsuccessful in finding an app that even resembles Slice and its features. From the lack of updates and disregard of user’s reviews, I assume the developers have decided to discontinue the app, but I don’t believe it’s asking much that you simply inform Slice users of what’s going on. Especially since unless you fix Slice, your lack of communication combined with the app beginning to crash constantly to the point that it’s inaccessible, has prevented users from accessing their data and the ability to download their Slice data. ### 1/5 — This app used to be good *2022-04-21, version 7.9.7* I order online almost every day. Groceries, big box items, clothes, decor, furniture - almost exclusively all online so an app like this is a must to track my packages. It was great for several years then it stopped recognizing half my deliveries. Usually deleting and reinstalling gets rid of whatever bug but this last rime in March 2022 that did nothing. Even after packages were delivered, it would say they’re on their way still. Whenever I tried to delete them or mark them as delivered to get them out of my expected delivery, I pushed the button and nothing would happen. I deleted and reinstalled it and instead of everything coming back and refreshing, now it tells me the latest order I have is from February 2021…..hmmm I don’t think so. Stinks cause there’s no other app I can find like this out there that checks your emails and updates your orders and deliveries automatically in the app. Everyone else offers manual input, who wants to do that 10+ x a week?? No thanks. Fix your app!!! ### 1/5 — Went from amazing to absolute crap *2022-04-08, version 7.9.7* Slice used fo be amazing! Like years ago, it worked perfectly, so useful for tracking packages. Then month by month things got worse and worse, from not importing orders to not marking them delivered etc. Now it seems like it’s basically over? I have no shipments listed (trust me, I am ordering stuff lol), and everytime I try to refresh it doesn’t add anything, looks like it hasn’t been updated for at least a month. Pointless to get this app, I’ve never had an experience where an app started out so great and updates progressively made it WORSE. ### 1/5 — What happened? *2022-03-27, version 7.9.7* I am not sure what’s happening, but used to love Slice. My app hasn’t updated since The beginning of the March. It took me 5 days of trying to log out to actually log out. Have unlinked and re-linked all my accounts 3 times and still nothing is showing up? I don’t have any price drops, or anything showing. I have been a slice member for several years, attempted to get support or help and have been ignored. So now I am changing my review to a one star…. If I could give it a negative, it would be -5 stars!!!!! ### 1/5 — No longer works for me either *2022-03-18, version 7.9.7* Like others have mentioned recently, the app is no longer working. I don’t see any purchases made over the past couple of months. Furthermore, in the past when I would reach out to customer service, somebody would reply and help me troubleshoot. Recently, I haven’t heard back despite reaching out to them several times. Looks like I’m going to have to delete the app and use something else. Sad because I’ve used this for years and years. ### 1/5 — Pathetic App Needs Help Desperately *2022-03-10, version 7.9.7* This company doesn’t care about this app anymore and it’s beyond comprehension as to why it’s still in the Apple App Store being as it hasn’t been updated in ages and stopped working completely. I have given up on it and use either Shop or Route (the better of the two apps) now. This is the thanks we get as consumers for helping a business make money by selling our data to them while using their apps. I’m not sure why I held hope for change so long with this one being so badly crippled and useless for such a long time. ### 1/5 — Used to LOVE this app - Now it’s useless *2022-03-10, version 7.9.7* The app doesn’t work anymore. Used to pick up almost all of my orders/shipments. Currently I have about 10 orders and not a single one is showing in the app. They’re all from companies I have ordered from in the past that the app always picked up. No support. No responses. The app once in a while sends me a notification saying a package was delivered, which is weird because it won’t show up in the app. Please fix this app! It was amazing. I will update my review should this ever work again. ### 1/5 — The app needs a bit of maintenance. *2021-01-07, version 7.9.4* The app is no longer giving push notifications on shipment progress; as the app will allow you to turn them on within but doesn’t do anything. Furthermore, the app should allow you to be able to see the shipment progress of your packages via the app rather than us having to click the tracking number taking us to the carrier’s website to see the details. The app was really amazing when I first discovered it, however over time with all the numerous unnecessary updates and changes the app has become glitchy and very unreliable to say the least. ## Most praised reviews (10 highest-rated) ### 5/5 — Personal Shopping Assistant *2022-03-31, version 7.9.7* One drawback to multiple online purchases is the tendency to overlook some of the undelivered packages. This app makes it easier to keep tabs on all your expected items therefore minimizing the possibility of "forgetting" about an undelivered online order. Additionally, you are alerted to how much you have been spending for online purchases because of the past purchases section (makes it easier to control your splurges). Perfect little online shopping assistant for me! ### 5/5 — Problem solved! *2021-09-19, version 7.9.5* Possibly the most useful app I have. I use an email address dedicated to online purchases and registrations - and only check it when I'm expecting a receipt or tracking info. Then I have to search through 85,000+ unread emails. With Slice, I don't even have to do that! It handles the receipts and tracking flawlessly. ### 5/5 — Cannot live without this! *2020-11-05, version 7.9.4* A few months ago my home screen got messed up so I kind of forgot about the app & recently came across it. OMG! This baby is on my home page now. It’s crazy good. One thing I’m loving is that all the links you click on open up Google but within the app. U don’t have to go back-and-forth between the app & Safari. What can I say this is brilliant! ### 5/5 — Very accurate updates *2020-06-03, version 7.9.3* I downloaded a bunch of tracking apps to see which one sent me the notification that my item was delivered the fastest. This one was by far the fastest, notification came 1-5 after my item was delivered. The other apps was an 1hr! Some literally hours after. Love this app because I didn’t want my item stolen ### 5/5 — Awesome *2020-01-18, version 7.9.2 (13)* I have been using this app for years, but today they gave me something I had to write about. So I bought an item and when the price dropped I got a notification about it. I then used the app to send an email to the merchant and got the difference. I never really looked around the app while using it. I didn’t even know a about this feature. I wound up getting half the price of the item back. I’ve also been able to track packages easily. USE THIS APP! ### 5/5 — It’s fixed and it’s 100% *2020-01-02, version 7.9.2 (13)* No idea what’s going on but nothing shows up and cannot add package tracking either. Please fix. This app WAS awesome but going downhill quick. UPDATE: uninstalled my email and reinstalled plus sent an email to support - BOOM fixed. Changed my rating to 5 star - where it should be. Love this app!!!! Nothing compares to it. Not sure which option fixed it but it’s fixed. Thank you! ### 5/5 — Best App Ever!!! *2019-07-05, version 7.9* I have been using this app for a couple of years now and I can honestly say that I have not found a better app that package track and tracks prices. Last year I was sent within the app a thank you for purchasing Spectrum with my name on the letter and another address within a different state. I was shocked because I found out someone was using my identity to buy stuff. I immediately called the company and told them do not install anything. Had to report to police and they all wanted app on their phones because it did an incredible job foiling a crime. Koodooz to you and the team for creating such an awesome important app that I personally cannot live without! ### 5/5 — Magnificent! *2019-05-19, version 7.9* They support the most popular online stores, if they don't then you can forward your purchase email so they can start adding them. Really useful app for people like me who make a lot of online purchases, about 1 per two days. It's also useful if you ship a lot of stuff since you can keep track of the shipments and know when they've arrived. The newly added price decrease notification for past purchases has recently saved me $10!! It's an awesome app. Update: For a while notifications have not appeared anymore on my iPhone 8 which is the most useful feature. It's been at least 6 months ago. They don't popular anymore. When I open the app it shows me what has arrived and what's shipped though. ### 5/5 — Echo the crowd *2019-05-08, version 7.9* Like others, I find leaving comments on apps obsequious and futile, as they are constantly evolving. However, I must say I find Slice (Rakuten?) the most surprisingly good find in sometime. The price drop feature alone has made it quite worthwhile. I must confess, it’s only worked 2 out of 5 requests, but I have been refunded over $25 already. That’s money is the bank, quite literally. ### 5/5 — Absolutely necessary for online shoppers *2019-02-25, version 7.8* I rely on Slice to keep me updated on the status of all of my (many, many) online orders. Slice never asks me to copy/paste long tracking numbers into USPS or Fedex. It just does it for me automatically. 💅🏼 As a city-dwelling shopaholic, I love knowing when my packages are out for delivery and when they arrive, so I can grab them before any passerby tries to swoop in on my stuff. I haven’t had a package stolen since downloading this app. Price drops are neat, too! I saved $25 on a headboard I purchased because Slice came through and alerted me about a price drop. 10/10 would recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*