# slice: UPI credit card & bank — user reviews

> 72 indexed App Store user reviews of slice by GARAGEPRENEURS INTERNET PRIVATE LIMITED, rated 4.24/5 from 242 ratings.

- Source: https://appshunter.io/ios/app/slice-upi-credit-card-and-bank/id1123372237/reviews
- App overview in markdown: https://appshunter.io/ios/app/slice-upi-credit-card-and-bank/id1123372237.md
- Rating breakdown: 5★ 173 · 4★ 25 · 3★ 5 · 2★ 7 · 1★ 32

## Newest reviews (16 of 72)

### 4/5 — Great banking solution

*2026-07-05*

This is one of the most stable and smooth banking experiences I’ve ever had. The app is intuitive. The features are sweet. The credit facility is great for many. Only drawback I feel is the Monies system for cashback is broken. The game is rigged to lose more often and gives almost ten times the outcome on a new account and over usage the return reduces drastically, most of the times it just suddenly changes pace of the game and forces you to lose. Else a great banking solution for everyone, especially youngsters. The Atom feature is a great addition to the experience. Would have loved more themes on the app. Another big issue would be that this bank account, being a small finance bank is not recognised in a lot of platforms and hence makes bank to bank transfers and online purchases a little painful at times.

### 2/5 — Worst service experience

*2025-12-01, version 14.5.0*

So I was a trusted and loyal customer of Slice from almost a year. Until their last update. When I updated my app few days ago it asked me to login again. And now telling me to complete my KYC again which is ridiculous. I asked the customer care for support but it was completely useless they didn't helped me out either and told me to complete my KYC again. Even after soo much disappointment I agreed to do that.I am out of station and it's a menace for me to handle all of this stuff and on top of that they have decided not to accept e pan card either. And I'm not carrying my original pan card. Which is where I lost my patience. 
I'm highly disappointed with the app services and I recommend everyone not to trust them.

### 2/5 — NEW FEATURES

*2025-11-06*

Kindly add other payment options than just bank account 

"In pocket upi we can make payments without linking a bank account we can top up the wallet using the debit/credit cards and use it for every upi need"

### 4/5 — Best upi app but need little refinement

*2025-07-03, version 12.7.0*

Hey i love your app and the features it offer are great but just need a small feature also if you can add on in your app it will be super useful for many people i want you to add a feature in which we can assign a little nickname or descriptions to the autopay like i have 3-4 autopay from the appstore and I have to remember them by price but if there is a option to name each autopay it will be easy for me not to again check appstore what auto i set it for.. if you could add this feature then it will be super helpful

### 4/5 — Great app. Missing key privacy feature.

*2024-12-29, version 10.2.70*

This is a well-designed app that has significantly improved my banking experience. I particularly enjoy the engaging games available after each transaction. However, I believe the app would benefit greatly from an option to hide the account balance. This feature is common in other banking apps and would enhance user privacy and security. By allowing users to conceal their balance, it would provide greater peace of mind, especially when using the app in public settings.

### 1/5 — "Frustrating Experience with Slice App: Waitlisted and Bug-Ridden"

*2024-11-08, version 10.2.62*

I’ve been using the Slice app for over a year now, but my experience has been nothing short of frustrating. Slice is supposed to help you borrow money easily, but for me, it has been anything but easy.

Despite signing up a year ago, I’ve been stuck on the waitlist, unable to access the services the app promises. To make it worse, friends who signed up much later have already been approved and are using the app without any issues. This inconsistency in their approval process is really disappointing.

On top of that, there’s a major glitch with the password reset feature. When I tried to change my password, it kept telling me that I can’t use a password I’ve supposedly “used before”—yet I’ve never used that password in my life! I don’t know if it’s a bug or a technical issue, but it adds to the overall frustration.

After all this, I’m honestly fed up with the app. I expected Slice to be reliable and user-friendly, but it’s been the opposite. I hope they address these issues soon, but for now, my experience has been quite disappointing.

### 1/5 — Threatening Mails

*2024-07-10*

They added the paid amount to the next bill and said that i owe twice. They send me threatenin emails for their mistake. "You are hired. Or May be not". After explaining their mistake to dumb customer support for 10 times, I paid them twice and cut that card.

**Developer response:** Hello there, we are disappointed to hear about your slice experience and would like to make this better. Please reach out to us at help@sliceit.com or call us at +91-8048329999 to discuss the matter further.

### 1/5 — Not what it used to be back in time

*2024-05-06*

Slice really messed up it isn’t the way it used to be back in the day you could use your slice card and it was pretty good but now it’s just a useless app lying around in your phone.

**Developer response:** Hello there, we want to understand the situation better and offer an appropriate solution. Kindly contact us at help@sliceit.com or +91-8048329999 for further assistance and to avoid future issues.

### 1/5 — Fraud return payments

*2024-04-07, version 10.2.39*

Guys I really want you to stop using this app really a scam if you try to borrow like big sum then it will scam you and you don’t even realise it….In my case I tried multiple time and saw same thing happening again and again like I borrowed 10k rs and make it on emi and arroynd 500+ is interest total but after 15 to 20 days if you pay attention to your return value then it will going to increase like in my case it is increasing arround 7 rupees in first month and 12 rupees in second month and increamenting like this every month per day …if I calculate properly then for 10k after a year I paid total of 16k return … totally a scam dont use this app still after my last payment return I am also going to unistall this app and delete my account

### 1/5 — Unsatisfactory

*2024-03-05, version 10.2.34*

Am using Slice from 2021 
I have repaid and used the same card twice 
In slice polices they mentioned clearly that a good cibil score, age of card and right payment history can give you the purchase power or the card limit back after you have cleared all the dues 

I have all those three factors well manitended even then slice is not providing back the purchase power or my original card limit which is 95k 

NOTE :In order to pay my medical bills I had paid all my remaining 6 slice dues in advance, this month salary is gone and there is no slice card limit given back to me. 

Being good and paying good doesn’t work in this slice I hope so 

This is how slice works ????? To a good history customer !!!! One straight question to slice higher mangment

I don’t know weather to laugh or cry for the below part - I actually feel bad towards slice in this very particular matter 

When ever I talk to customer support or raise an incident they keep saying the same copy pasted solutions. Looks like there are not working in real time. High time that slice should really come up with interactive employees and good polices

### 1/5 — Wrost app

*2024-01-17, version 10.2.27*

I dot know why my account is hold now till even all repayment on time transactions.

### 1/5 — Worst repayment app ever

*2023-12-05*

Don’t know why you guys give so many options to pay and none of them works. If we want to pay the money at last due date it will not work. Don’t know if this is some kind of trick.

**Developer response:** Hello there, we want to understand the situation better and offer an appropriate solution. Kindly contact us at help@sliceit.com or +91-8048329999 for further assistance and to avoid future issues.

### 1/5 — Worst service

*2023-11-10*

Do not use this app. They harass their customer in every possible way they can. Their customer support always say that their is technical glitch and cannot find details. One time when I faced the same issue of technical glitch they are adamant on proving wrong. Initially they will not charge you late fine after 5th of every month but as soon as you would have spent at least 6-7 months they start charging unreasonable amount as late fine, sometimes double than what you owe within few days and they keep on increasing the amount after every day. Their customer support does not have any clue of what is going on. You have to have the proof of the glitch otherwise you are wrong and when glitch is from their side then they are not answerable to you according to their policies😂. Worst customer service ever came across and as well the customer support people are super rude as if you have asked them their kidney. I REPEAT DO NOT DOWNLOAD THIS APP AND I KNOW THEY WILL DELETE THIS REVIEW AS ON THEIR PAGE THEY ONLY KEEP GOOD REVIEWS FOR THEIR BUSINESS TO RUN GOOD.

**Developer response:** Hello there, thank you for sharing your review with us. We apologize for falling short of your expectations, and we want to make it right. Please get in touch with us at help@sliceit.com or by phone at +91-8048329999 and we’ll discuss this further.

### 2/5 — Zero purchase power even after making the payment

*2023-08-05, version 10.1.24*

Even after making the payment before time the purchase power comes up to zero and when spoken with their “customer service” I’ve been informed that it’s system generated and nothing can be done from their end. This whole process took 2 days! If there’s even some one day’s delay in payment you charge 100 rupees more..and here even after making the payment before due date the purchase power remains ZERO! 
And what is the use of chat support when you can’t be there to reply on time?
I can understand you can’t reply at odd hours but 24 freaking hours! Pathetic support service!

### 1/5 — Late fee charged for server issues from your side

*2023-06-11*

I am slice member for last 2 year not too accurate and i also maintain my cibil score 87% by repaying my instalment amount on time. But this month i tried to pay the bill and due to some technical issue the slice server thats why the payment was not completed and then the slice wrongly charged me 800 rupees extra for the late payment for 3-4 days. In this process I raised multiple queries about wrongly charged me and trying to explain my side but the agent i called from slice simply said me that i cant help you sorry. Despite raising multiple tickets you people did not give me any response and automatically closed the tickets and charged late fee for that day wrongly. Is this customers service you are providing to us by just simply say no to us rather solving our problem??

**Developer response:** Hello there, We are disappointed to hear about your slice experience and would like to make this better. Please reach out to us at help@sliceit.com or call us at +91-8048329999 to discuss the matter further.

### 3/5 — Quite Disappointed!

*2023-02-20*

I have been using the app since a long time. All the repayments have been made on time. During this month I was unable to pay the repayment due to some health issues but was ready to pay it next monty including the late fee. The slice team seems too impatient even with those users who have been very much regular with the repayments. I haven’t asked them for a waiver or something else. I am ready to bear the late fees but their texts are like if they are threatening me. Literally, after this, I wont really recommend Slice over credit cards coz others only charge u a certain amount of late feea that keeps increasing they don't start to send rubbish messages which seem more or less like blackmailing texts.

**Developer response:** Hello there, we are dismayed to see your review, this is certainly not our standard. Please be assured that we strive to meet our customer's expectations and this is so unexpected. Please get in touch with us at help@sliceit.com or by phone at +91-8048329999 or share an existing ticket number here if any and we’ll discuss this further.

## Most critical reviews (10 lowest-rated)

### 1/5 — ⚠️ DO NOT RISK YOUR MONEY WITH SLICE! THEY WILL SCAM AND FREEZE YOUR ENTIRE SAVINGS ⚠️

*2026-06-16*

If you value your hard-earned money and peace of mind, stay as far away from slice as possible! This company is running an absolute scam operation. I had a really huge, very substantial amount of money sitting safely in my savings account with them. Out of nowhere, they completely blocked my account and froze my entire balance over totally fake, erroneous claims.

Because of their glitch or mistake, they have locked up a massive, good amount of my personal savings and are refusing to let me access it. I have never used any illegal websites or done anything wrong, yet they treat innocent customers like criminals.

To make matters worse, their customer service is an absolute joke. It took them a ridiculous 20 days just to give me a nonsense reason. They are incredibly slow, completely incompetent, and give you zero proof or contact details to help you resolve anything. Now they are trying to leave my account in a negative balance for their own errors.

They will lock up your huge savings, ignore your emails for weeks, and leave you stranded. Do not trust them with any real money. Save yourself the nightmare and close your account before they steal your savings next. Worst banking experience of my life!

### 1/5 — Accessibility Issues in Slice Bank App While Using Voiceover

*2025-09-30*

Dear Slice Bank Support Team,
I hope this message finds you well. I am writing to share some important feedback regarding the accessibility of the Slice Bank application when using Apple’s VoiceOver screen reader.
As a visually impaired user, I rely entirely on VoiceOver to navigate and access the features of the app. However, I am currently facing several accessibility challenges that make it difficult to use the application smoothly.
The main issue occurs after logging into the app. I am unable to select or switch between the Banking tab and the UPI tab using VoiceOver. The focus does not move properly, and many interface elements are either not labeled correctly or are not accessible at all. As a result, performing basic tasks becomes very challenging.
The overall navigation experience is not smooth, and several parts of the interface seem unresponsive to VoiceOver gestures. These accessibility barriers prevent me from using and enjoying all the features of the Slice Bank app effectively.
For your reference, I am using an iPhone 15 Plus running iOS 26  (latest version), and the latest updated version of the Slice Bank application.
I truly appreciate the services offered by Slice Bank and am very interested in continuing to use your app. Therefore, I kindly request your team to review and fix these accessibility issues in your upcoming updates. Making the app fully compatible with VoiceOver will help ensure an inclusive experience for all users.
Thank you for your attention and understanding. I look forward to your positive response and improvements in future versions of the app.
Warm regards,
Manav Sujith

**Developer response:** Hello there, we’d like to thank you for your feedback. Your suggestions are appreciated and help us make your slice experience better. Thank you for choosing slice.

### 1/5 — Issues regarding credit limit

*2025-09-10*

I’ve been a loyal and long-time customer of this app, but I’m disappointed that my credit limit has not increased over time. I expected better support for returning users like me. Hope this can be improved in future updates.

**Developer response:** Hello there, we're sorry to hear that you're not satisfied with your slice experience. We are committed to providing the best possible service to you. Please don't hesitate to contact us at help@slicebank.com or at +91-8048329999 to assist you more efficiently.

### 1/5 — Very Disappointed  Mismanagement of Credit Limit and Terrible Support

*2025-05-24, version 12.4.0*

I’m extremely disappointed with Slice. Despite having a borrow limit of ₹24,000, after clearing my dues, my limit was suddenly reduced to ₹0 without any explanation. What’s the point of paying back on time if my credit is just taken away?

To make it worse, the customer support is a nightmare. Phone lines don’t connect, chat support is useless, and email replies are just generic copy-paste responses that completely ignore the actual issue.

Slice seriously needs to improve its system transparency and customer service. Stop blaming “algorithms” or giving vague answers when your loyal customers are left in the dark. I regret trusting this platform and will warn others to be cautious.

### 1/5 — Misleading

*2025-04-26, version 12.0.1*

I signed up through one of those fast fashion websites because the company said I’d get Rs.500 off just for using Slice. It sounded like such a great deal, so I gave it a try—who wouldn’t want a flat Rs.500 off, right? But after signing up and trying it out, I never actually got any reward. I kept checking, thinking maybe it would come later, but nope. If you’re hoping for the discount, just be careful—it might not be what it seems.

### 1/5 — Amount before withdrawal and after repayment issue

*2025-04-15, version 11.6.0*

Last Month I had withdraw amount 2545 including total platform and all tax amount from slice but after I am repaying amount it’s show 100 more without completing the due date I raise the tickets and I am trying call customer I did not any update my issue So here thing is for amount 2545 there are charging 100 without any information if I withdraw 20k or 30k How much they will charge and why customer is resolving my issue I send mail and screenshot but no response Take care guys check every payment before using So we having issue with repayment they are not going to respond if we delay they will charger money So there is no another options We have to pay how much it shows by end of due day

### 1/5 — Saleem an agent rude!

*2025-02-01*

Every month I repaid my slice borrow amount on time and this month i.e, Feb 1, 2025 even after making the repayment my purchase power is showing “0”. When I first called the customer support in the mid night, they asked me to wait for sometime for the system to update and I waited for more than 9 hours. After waiting for more than 9 hours I called the customer support and I was connected to an agent who transferred to Borrow department team “Saleem” who was rude and was not able to answer any of my questions. Saleem was just trying to blame auto system and has no answer on why my purchase power is showing zero even after making the repayments on time every month. Saleem didn’t empathise to the situation I’m going through, as I didn’t like his service I requested for a Supervisor but he informed me that there is no Supervisor available. After several asks he informed me that he arranged a call back from Supervisor but i don’t trust him. I want slice team to look into my issue and take actions on the agent who was really rude and stubborn.

**Developer response:** Hi there, we have received your complaint and are working on it. We will share an update with you at the earliest. We request your patience until then. Thank you for giving us a chance to make your slice experience better.

### 1/5 — wrosttt

*2025-01-02*

feels hard with moneyy

**Developer response:** Hello there, we want to understand the situation better and offer an appropriate solution. Kindly contact us at help@sliceit.com or +91-8048329999 for further assistance and to avoid future issues.

### 1/5 — Worst app

*2024-12-19, version 10.2.70*

Still my withdrawal is on hold

### 1/5 — Limiting existing features

*2024-12-08*

I’ve been using slice for almost 8years now.
The app is really very good for instant transfers. I have come out of various situations through slice and it hardly takes 10 seconds to borrow. Have come across various versions of it.

Now coming to the current version, the instant credit feature is still super fast. But the repayment facilities are a burden for me now. For the previous years I was paying it through debit cards but this card repayment has been completely removed and I really don’t understand what is the case here. On the other hand, I use SBI net banking a-lot since its way more secure than UPI apps. Sadly the netbanking for SBI is also removed. Its either I have to switch to different bank for netbanking or link UPI to my account, which I don’t want to because of my kids(you know). But I still look forward to team and allow access to its existing features. 
I am writing this review with the current version which has increased the drawbacks and most likely if it continues this way I might have to switch from this platform.

**Developer response:** Hello there, we are disappointed to hear about your slice experience and would like to make this better. Please reach out to us at help@sliceit.com or call us at +91-8048329999 to discuss the matter further.

## Most praised reviews (10 highest-rated)

### 5/5 — It is my humble request, please improve this

*2026-07-23*

See follow BHIM app how they are giving offers and how they were giving rewards cash back like that amazing development was happened in this week in BHIM app, I appreciate the team you also please improve like that. Remove like Dabba Dabba unnecessary games for cashback. We are not a child to play that it is totally only payment is good in Slice app compared to rewards everything is losses. We are working working mode from any other thinking me was going on mind in that time. If you give game, we get. Irritation, please. It is customer humble request to remove the games. Give some any whatever if if you wish that type of rewards, please remove the game

### 5/5 — Unable to open the app whilst the deposit of 35,000/- is unable to be viewed and accessed

*2025-11-18*

Dear Slice, I am facing am issue with Slice application which states me with a pop up message stating as "something went wrong, please try again later". As to your attention that I had deposited Rs 30,000/- later even added Rs 5,000/- in total Rs 35,000/- was deposited whilst when I wanted to check out  my sole account I am facing the technical issu with your application. I urge you to please resolve my stated concern and hoping to get accesses to utilise my Slice account for my living hood expenses, loan repayment s, and general expenditures. Looking forward to hearing from you ASAP. Thank you for understanding. Hoping for a speedy resolution from your end.

### 5/5 — Slice is very bad

*2025-08-04*

Slice not give lone

**Developer response:** Hello there, we are disappointed to hear about your slice experience and would like to make this better. Please reach out to us at help@slicebank.com or call us at +91-8048329999 to discuss the matter further.

### 5/5 — Great UI and robust

*2025-06-25*

The app is really good, appreciate the developers, please make the payments success percentage to centum, please add options like personal reminders, scanner with the predefined amount to share, dark mode would be great, From few weeks I have to select the account before pay rather than default account, probably in history you can show which payment app was used for transaction, Sometimes the payment gets pending but not debited from
Slice account, but when I use UPI it gets pending but the amount will be sent, please showcase your features to users not everybody can find hidden features like in scanner zoom option and many more, Increase pixel quality when the transaction details are shared outside the app, try adding some widgets also ,  If you guys really wanna up the rank in App Store.

**Developer response:** Hello there, we're delighted to hear that your experience with slice was positive. We are happy to learn that our hard work has been successful. We hope to make your next visit equally positive. Have an amazing day!

### 5/5 — Best credit card

*2022-09-26*

SLICE is just a pure bundle of joy for those who always wanted a credit card. The whole process is easy and my card came in with 3 days, which again is pretty fast. You will have digital access to your card all the time which is much better than any bank issues credit card as there's a lot of things to look at and you might get confused.
Slice is totally simple and shows you only what you need and require. They operate transparently and I disagree with anyone saying otherwise.
There's a lot of heat around the repayment issue. The thing is if you miss the repayment date then not only slice but anyone will come at you from whom you have borrowed.
Imagine, you lend money to someone and they don't return on the promised date.
Exactly! So repay on time and enjoy increased credit limit with multiple offers.

**Developer response:** Hello there, It’s great to hear that you had a positive experience at slice. Our team will be happy to hear that their hard work has paid off! It's our pleasure to serve customers like you. Have a wonderful day.

### 5/5 — Changed my number still Otp is receiving in the old number

*2022-07-22, version 9.1.5*

Recently I have change my slice number and also it changed successfully after lot of effort and tries but after changing my number still the OTP is receiving in the old number..I tried contacting slice for 3 times, every time they just say that your concern has been forwarded to the technical team and will be resolved in next 24 hours. It’s been a week now and still my concern is not resolved yet. I am very frequent to use slice card but now I’m feeling like I have to stop using it!

### 5/5 — Not being able to repay

*2022-07-20, version 9.1.3*

As soon as i click the Pay opetion on the repayment tab , i am directed to select whether i want to do the full repayment or divide it , as i enter this page i receive a dialogue below saying session expired . I tried to do the repayment 4-5 5times ..within seconds i receive the dialogue box , maybe it is because of the new update. Its 1st today i have my due date on 5th kindly help me with it . Otherwise the app is awesome .
    They resolved the issue in a span of couple of hours . Appreciate the technical and support team. Keep up the good work.

### 5/5 — Not eligible for many platform

*2022-07-01, version 9.1.1*

I tried many platforms to use it however it didn’t work out . It is nic e-card and good cash back but pls try to use at all places as like others hence it will more utilities if this card. Last time I use this card at Paytm and it take 300 rupees extra platform charges whereas other cards are not any such charges. Please work on it otherwise it is one of the best cards I am use 10 different credit  cards user. Currently it is in my top 3 in my list 
Thanks

### 5/5 — Awesome!

*2022-05-20*

The app, The UI, The feel, The discounts, The cashbacks, SLICE is just a pure bundle of joy for those who always wanted a credit card. The whole process is easy and my card came in with 3 days, which again is pretty fast. You will have digital access to your card all the time which is much better than any bank issues credit card as there’s a lot of things to look at and you might get confused. Slice is totally simple and shows you only what you need and require. They operate transparently and I disagree with anyone saying otherwise. 
There’s a lot of heat around the repayment issue. The thing is if you miss the repayment date then not only slice but anyone will come at you from whom you have borrowed. Imagine, you lend money to someone and they don’t return on the promised date. Exactly! So repay on time and enjoy increased credit limit with multiple offers.

**Developer response:** Hi there, we are happy to know that you found our app useful, Thanks for your valuable feedback we will definitely work on it. Happy slicing!

### 5/5 — Slice

*2022-04-07, version 8.1.5*

I am using this slice card since my second year of engineering very best experience with them for using credit i will suggest all the college students to use the slice pay card for your expenses it helped me lot only thing i want to complain is about when i open my account my limit was 25k I used it regularly pay all the installments on time but still my limit has not been increased on the other hand my friends after me they got increased limit otherwise all is good 👍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
