# Slingo: Play Slots & Bingo — user reviews > 26 indexed App Store user reviews of Slingo by Skill On Net Ltd, rated 4.08/5 from 335 ratings. - Source: https://appshunter.io/ios/app/slingo-play-slots-and-bingo/id1559426269/reviews - App overview in markdown: https://appshunter.io/ios/app/slingo-play-slots-and-bingo/id1559426269.md ## Newest reviews (8 of 26) ### 1/5 — A shame *2024-03-11* Could be one of the biggest online casinos, yet lack of a consistently working app and site, customer support and available help really hinders it. It’s like the owner doesn’t care **Developer response:** Hi There, We are sorry for any inconvenience that may have been caused and we would like to look into any issues you are facing, please join us on chat, facebook or send over an email to contact@slingo.com and we will be happy to help. ### 1/5 — Why is it difficult to withdraw *2024-02-10* Tried to withdraw and keeps coming up with errors and when trying to talk to someone can only talk to bot. This should not happen and withdraw process should be easier than this **Developer response:** Hi There, we are sorry to hear you had issues withdrawing and no response from our support. We want to look into this further for you so please can you join us on facebook or update your review with your username and we will reach out to you. ### 1/5 — Do not use *2023-12-02* This app is awful, and their website. There is errors when you try to withdraw funds. The email gives no response and chat bot never replies. An absolute con. Do not waste your money **Developer response:** Hi There, we are sorry to hear you had issues withdrawing and no response from our support. We want to look into this further for you so please can you join us on facebook or update your review with your username and we will reach out to you. ### 1/5 — Slingo *2023-10-11* Worst game I’ve ever played put £30 on and not a single win absolutely fixed wouldn’t advise downloading at all **Developer response:** Hi There, We understand that it can be upsetting when you do not receive the outcome you were hoping for, however, when playing with us, it is important to keep in mind that it comes down to luck. We are working with the biggest and most respected game providers in the world, we have no possibility to interfere with the content that is being delivered to us by such game providers. Your luck is determined by mathematical equations, the moment you spin the reels, what symbols appear next will be down to the random number generator. ### 1/5 — awful!!!! *2023-10-11* awful awful app. doesn’t let you withdraw winning but quick enough letting you deposit. then when trying to get help there’s no help. awful customer service. **Developer response:** Hi There, We are sorry to hear you have issues to withdraw and have been unable to get help regarding this. Please join us on facebook or update your review with your username and we will have a member of our support team reach out to you and help resolve this. ### 1/5 — Don’t waste your money *2023-06-21* This app never pays out .. please don’t waste your money .. there are far better apps with Slingo attached . **Developer response:** Hey Pippin, Thanks for your feedback and we are sorry to hear that you are not happy with your recent outcome. Our key belief is that playing at our casino should always be fair and about having fun. We wish you lots of luck in the future! If there is ever anything we can assist you with please let us know. ### 1/5 — No help *2023-05-13* Used the Marcus help bot for questions but no reply after 6 hours **Developer response:** Hey Emlee667! We are sorry to hear that you have had an issue with our Customer Support! If you would like to get in touch with us via Facebook Messenger we would be more than happy to assist you further! ### 1/5 — Avoid! *2022-11-13* App is decent with plenty of games to choose from. The problem arrives when you go to withdraw winnings. I’ve sent documents and have been verified but my withdrawal request is still pending. This is two days after making the request and Slingo advising that at most it takes 11 hours to be processed. A quick look on review sites suggest that this a hugely common occurrence. There is no live chat only a bot. Emails to them go unanswered. **Developer response:** Hey there, sorry to hear about your recent experience. We are always more than happy to get things checked and sorted out for you so make sure to join us on Live chat or facebook for any assistance. ## Most critical reviews (10 lowest-rated) ### 1/5 — Every game I’ve tried don’t work *2026-07-18* It just isn’t working **Developer response:** Hey there, We're sorry to hear that you are experiencing issues with the games. Unfortunately, we are unable to review your account or investigate the issue from this review alone. as we do not have your account details here. Please contact us via Live Chat or email (contact@slingo.com), with your account details, and our team will be happy to look into this further and assist you. ### 1/5 — Scammers *2026-06-12* Stay well away from these charlatans. The pay out from the slots is atrocious. They say it’s fair, ITS NOT FAIR. £40 on 50p spins and NOT ONE WIN. How can that possibly be fair? **Developer response:** Hey there, Thank you for sharing your feedback. We are sorry to hear that your experience has been frustrating. We understand that it can feel disappointing when gameplay does not produce the results you were hoping for. Please note that all slot game outcomes are determined by RNG (Random Number Generator) technology, which ensures that each spin is completely random and independent from previous results. Wins and game features are based on luck, and unfortunately there can be periods where outcomes may not go as expected. While we understand your concerns, game results are not manipulated in favour of or against individual customers. We appreciate you taking the time to share your experience. ### 1/5 — avoid *2026-04-14* scam site never win anything **Developer response:** Hi There, We’re sorry to hear you feel this way. Results can vary as all games are random, and offers in Daily Picks change regularly but aren’t guaranteed every day. If you ever feel play isn’t enjoyable, please consider using the responsible gaming tools available. ### 1/5 — Terrible *2025-12-31* I have free spins but when I click the link keeps saying I’m logged out. **Developer response:** Hi there, Thank you for letting us know. We are sorry to hear that you are experiencing issues accessing your free spins and being logged out when clicking the link. Please contact us via live chat or email (contact@slingo.com), so we can check this for you and assist with your free spins. If needed, we will ensure they are reviewed and re-credited accordingly. We look forward to assisting you further. ### 1/5 — Awful customer service *2025-12-20, version 1.6* TERRIBLE CUSTOMER SERVICE ### 1/5 — Won £100 unable to withdraw *2025-08-07* I deposited £10 and then I won £100 in a game and when I went to withdraw it my withdrawal was denied as I had “insufficient funds” and claimed these were “bonus funds” total scam and waste of time. Never pays out. **Developer response:** Hi there, Thank you for your review. We understand your concern regarding the withdrawal being denied due to “insufficient funds” and the mention of “bonus funds.” Please note that if the system indicated the funds were bonus funds, this means those funds are subject to wagering requirements as outlined in our bonus policy. Bonus funds cannot be withdrawn until the wagering conditions are fully met. Also, when you have both a real balance and a bonus balance, the system uses your real balance first during gameplay. Once that is exhausted, your bonus balance is used. It seems that you have played through your real balance and then continued playing with bonus funds, which is why you were unable to request your withdrawal. Lastly, please be aware that we are a fully licensed and regulated operator committed to fair play, and we follow our policies. If you have any further questions, feel free to contact us. ### 1/5 — From Mr Sonny Thompson, *2025-08-02* Seems like a good game lets me deposit and win never lets me add my banking to withdraw **Developer response:** Hi Sonny, Thank you for your review. To assist you further with adding your banking details and processing withdrawals, could you please provide your username or registered email address? This will help us locate your account and investigate the issue. Alternatively, you can reach out to our support team via live chat or email (contact@slingo.com), and we will work to resolve this as quickly as possible. ### 1/5 — Don’t download *2024-10-19* Do not download this app, when trying to withdraw money they always pop up with an error then when I tried to cancel the bonus to withdraw my money my balance went from £50 to 0 **Developer response:** Hi There, we understand how frustrating this issue must be and we would like to help resolve this for you. Please contact us on chat or by sending an email to contact@slingo.com with your details, and we’ll ensure this is sorted out for you right away. Thanks for your patience and feedback! ### 1/5 — Needs to be removed *2024-06-16* PLEASE don't waste your money on this stupid app, how do I get £207 in bonus money.. and in order to withdraw it I have to get over 6000 just to receive the money.. so I spin and end up with over £700 yet still don't meet requirements to the 6000 points.. **Developer response:** Hi There, Please note that when you have an active bonus, once you use all your real money balance and you then start to place bets with your bonus balance, then, any winnings that are accumulated from the bonus funds, will then be added to your bonus balance as per our bonus policy until the bonus is redeemed. Please refer to our bonus policy for further information: https://www.slingo.com/en-ROW/bonus-policy/ ### 1/5 — Cannot withdraw *2024-06-16, version 1.3* My username is: omafaz_aa95! Im unable to withdraw money as it keeps giving errors. The chat is also not responding anymore ## Most praised reviews (8 highest-rated) ### 5/5 — Rubbish *2026-02-10* Why can’t you play bingo **Developer response:** Hi there, we are sorry to hear you had issues playing bingo when you wrote this review. If you are still experiencing issues, please be sure to reach out to our support team, and we will be happy to assist you. ### 5/5 — Thanks,gracias *2026-01-28, version 1.7* Thanks,gracias ### 5/5 — Great *2023-10-26, version 1.2* I love slingo but having trouble withdrawing at the moment! Please get in touch username lewlippia ### 5/5 — Not a problem *2023-07-03* Won £200 payed within a couple of hours thanks slingo 💯 **Developer response:** Congratulations!!! We hope you have lots more luck with us :D Thank you so much for your review! It means so much to us! ### 4/5 — Takes quite a while to withdraw *2024-12-25* Put 40 pounds into fly x and I’ve won 1200 pounds back but withdrew 200 pounds 4 hours ago now and it’s still pending so I cannot withdraw the 1000 pounds yet. But other than that great options of easy games. **Developer response:** Hi There, we’re sorry for the delay with your withdrawal and appreciate your patience. If you haven’t already, please reach out to our support team on chat or by sending an email to contact@slingo.com and we’ll work to get this resolved for you as quickly as possible. Thank you for your understanding! ### 4/5 — Game *2023-05-29, version 1.1* Really enjoyable my Username EmzeLou1978 ### 2/5 — Game is not random *2026-07-07, version 1.8* If you sign up to this app,,make sure you deposit a bit and if you win withdraw and do not deposit again,,cause they just suck it all back up and continuously take your money and bonuses pay absolutely nothing,,wanna sit there say games random,,you win some money and you wont win again until they take the money back what you won and god knows how much out of your money disgusting app i say no go this.. ### 2/5 — Cant Withdraw *2026-05-03* i am waiting for the pending £110 withdrawal and i am wanting to withdraw my £430 but not letting me.. Can we please check this **Developer response:** Hey there, Thank you for your review. We are sorry to hear that you are experiencing difficulties with your withdrawals. Please contact us via live chat or email (contact@slingo.com), if this issue has still not been resolved, and our support team will be happy to review your account and assist you further. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*