# Slomin's Shield — user reviews > 30 indexed App Store user reviews of Slomin's Shield by Slomin's Inc., rated 4.80/5 from 3,659 ratings. - Source: https://appshunter.io/ios/app/slomins-shield/id1510605705/reviews - App overview in markdown: https://appshunter.io/ios/app/slomins-shield/id1510605705.md - Rating breakdown: 5★ 3,234 · 4★ 223 · 3★ 57 · 2★ 33 · 1★ 112 ## What do users think of Slomin's Shield? Overall sentiment: negative **Pros** - 🔒 Secure and reliable alarm system - 👍 Convenient remote access and control - 🚀 Responsive and easy to use app **Cons** - 🐛 Frequent app crashes and login issues - 👎 Outdated and unintuitive app design - ⚠️ Unreliable notifications and system status updates **Commonly reported bugs** - App freezes and becomes unresponsive - Login credentials not recognized, even after password resets - Inconsistent system status reporting (e.g., false door open alerts) **Most requested features** - Enhanced security controls and access management - Improved visual indicators for armed/disarmed status - Customizable font size and color scheme - Tap-to-action notification alerts ## Newest reviews (10 of 30) ### 3/5 — Needs Work *2026-07-22, version 3.31.6* Sluggish and a lot of times do not work. ### 3/5 — Needs a major update *2025-08-23, version 3.28.3* I’ve had the Slomin app since 2022 and I have to say that a lot of times it does not respond to what I want it to do. Slomin please revamp this entire app; it has an outdated look. I know it’s not an app that I’m opening and spending a long time on; however, a nice looking update would be great. ### 2/5 — Alarm *2025-05-12, version 3.27.2* Keep on saying door is open when it’s not not arming on app sometimes getting stuck ### 3/5 — Alarm *2024-03-01* Keep on saying door is open when it’s not ### 2/5 — App is Antiquated *2023-11-26, version 3.21.2* Technology is so far advanced than this app. App does not give notifications when system is changed. App is hard to navigate. ### 4/5 — Please update *2023-08-03* Please update the device software to ensure that only the primary master can access the arm/disarm history on both the alarm system and mobile device. This measure is essential for security and privacy. Setting changes should only be accessible to the primary, not everyone in the household. ### 4/5 — Features that would greatly enhance the security and usability of the system. *2023-07-30* 1. **Enhanced Security Control:** I kindly request that only the app manager has the ability to view the arm and disarm history, as well as make any changes. This additional layer of security is crucial in preventing unauthorized access for viewing my entry history. 2. **App-Based Arm and Disarm History:** To further bolster security, I suggest adding the arm and disarm history as a feature within the app itself rather than on the dashboard. This would prevent anyone who gains access to the keypad from viewing my daily routines, ensuring information remains secure. 3. **Adjustable Font Size and Bright Colors:** The current font size and color scheme on the keypad make it challenging to see the status of the alarm from a distance. Therefore, I request the ability to adjust the font size and introduce bright colors for better visibility, enabling me to quickly determine whether the system is armed or disarmed without having to approach the unit. 4. **Visual Indicator for Armed and Disarmed Status:** To avoid unnecessary police calls, I suggest implementing a prominent visual indicator on the dashboard. A bright red background when the system is armed and a green background when disarmed would be incredibly helpful in preventing accidental alarms. 5. **Option to Tap Alert Notification for Quick Actions:** Taking inspiration from the alula alarm app, I recommend adding a notification alert "call police" or indicate a "false alarm." This feature would allow me to respond promptly to any emergency situation without involving law enforcement unnecessarily. ### 1/5 — Terrible customer service and app doesn’t work. *2023-07-29, version 3.20.1* Contact features of app do not work. Links do not work. Submission form doesn’t work Company has terrible customer service ### 1/5 — Terrible app *2023-05-13, version 3.20.0* The app never works. You need to constantly restart it. And when you finally get it working it takes up to a minute to actually disarm the system. ### 1/5 — Performance *2022-05-20, version 3.9.0* Does not work all of the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nick *2026-07-17, version 3.31.6* Constantly says offline. Can’t armor disarm the alarm half the time ### 1/5 — Everything sucks *2026-06-10, version 3.31.6* This app sucks. The company sucks. Really regretting this decision. Everything has a glitch. ### 1/5 — System *2026-02-27, version 3.29.0* System always offline. ### 1/5 — Pupi435 *2025-09-25, version 3.28.3* App does not allow you to login. I keep calling to reset password. Login from Mya.slomins.com works but the app has invalid login. Slomin’s says wait 3 hours but still fails after waiting. ### 1/5 — This App is Rage Inducing *2025-08-01, version 3.28.2* It honestly feels like Slomins got an unpaid intern to develop this app over summer break. Every time I try to use it, it opens to a blank screen that doesn’t respond to inputs. Every single time I need to delete the app and reinstall it, only to get a message that my login credentials are invalid. Every time I change my password, the app will never accept the new password that I just changed. You just have to keep changing the password several times in a row until the app randomly decides to accept it. It takes at least 15 minutes to use the app every single time, making it essentially worthless. ### 1/5 — Awful experience *2025-07-25, version 3.28.2* Has crashed and ALWAYS is offline. Having a horrible experience. ### 1/5 — Stay away *2025-02-11, version 3.27.1* I signed up for Slomin's with the expectation that it would be better than the DIY companies. I was incredibly wrong. Save yourself the headache and use Ring or SimpliSafe. ### 1/5 — Not acceptable *2024-10-16, version 3.26.3* App doesn’t work most of the time blank screen can’t set or shut off alram on app ### 1/5 — Penalized for bad business *2023-12-11, version 3.21.2* System fine but relocating to where Slomins does not do business in - not my fault ina neighboring state but being forced to pay for system I can no longer use. Reeks of a scam. Beware. ### 1/5 — Over all services *2023-08-13, version 3.20.1* They were not cheaper than the other service I had. That was #1 #2 I had a fire and the alarm never went off. #3 for online service it is extra and I had to pay for the remote to alarm or disable the alarm. The service is not good and #4 notifications to say something is open it is so low I am unable to hear it if I am upstairs. Can’t wait for this to be over. ## Most praised reviews (10 highest-rated) ### 5/5 — Home alarm *2025-12-15, version 3.28.12* Luv this company ### 5/5 — House feels real safe and secure *2025-10-09, version 3.28.4* I find alarm system works very well, In all modes. Great if we forget to set doing via phone works all the time. ### 5/5 — Alarm system *2025-03-15, version 3.27.2* I am thankful to be able to use the app on my phone when I forgot to put the alarm on or not have to get to the panel. ### 5/5 — Key Pad *2024-04-02, version 3.21.2* Wow new key pad so easy to use I love my new system ### 5/5 — Great product! *2023-08-12, version 3.20.1* It’s great to be able to arm and disarm my system from afar or even while in my home. Very simple to use. Also like the fact I can see that all the doors are properly closed, etc. I very much enjoy this app! ### 5/5 — App *2022-11-22, version 3.16.0* Love the app and easy to use ### 5/5 — Great app *2022-03-21, version 3.7.4* Love it. The Ui is absolutely great and easy to use. I love it. ### 5/5 — Slomin’s APP *2022-02-11, version 3.7.3* The ### 4/5 — It’s ok *2026-07-11, version 3.31.6* The app is ok when it works ### 4/5 — Great company great app *2025-02-20, version 3.27.1* My only concern is as of now I installed the Slomin’s app on my Apple Watch. It’s a little buggy it would not let me arm My system. However, The phone app works great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*