# SM Works

> South Milwaukee city services portal for information and issue reporting. (iPhone/iPad app by City of South Milwaukee.)

- Source: https://appshunter.io/ios/app/sm-works/id1395475831 (this page in markdown: same URL + `.md`)
- Developer: [City of South Milwaukee](https://appshunter.io/developer/1395475830)
- Category: Utilities
- Price: Free
- Rating: 4.20/5 from 11 App Store ratings
- Age rating: 12+
- Requires: iOS 17.6 · 141 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2018-07-24
- Data updated: 2026-07-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sm-works/id1395475831/reviews.md

## What is SM Works?

The SM Works app is your gateway to information about South Milwaukee, more closely connecting you with city services and the people who provide them. Use this public service portal to do everything from contacting city departments and local elected officials to diving into the municipal code, and a lot in between. And for those potholes, code compliance issues, and other local problems that need attention, the SM Works app makes reporting them easier than ever. This app uses GPS to recognize your location, gives you a menu of common requests from which to select, and allows you to upload pictures or videos to accompany your request. Also use the app for requests like reporting drainage/flooding issues, missed trash/recycling concerns, damaged trees, weed/grass complaints, and others. Residents can also track the status of reports they or other members of the community have submitted.

## Key features

- Contact city departments and officials
- Access municipal code
- Report local issues with GPS
- Upload photos/videos for reports
- Track report status
- Report drainage, trash, tree, and weed issues


## Frequently asked questions about SM Works

### What is SM Works used for?

SM Works is a public service portal for South Milwaukee residents to access city information, contact officials, and report local issues. It simplifies communication with city departments and allows for easy submission of service requests.

### How do I report an issue with SM Works?

You can report issues by using the app's GPS to pinpoint your location, selecting from a menu of common requests, and optionally uploading pictures or videos. This ensures detailed and accurate reporting for issues like potholes or code compliance.

### Can I track the status of my reports in SM Works?

Yes, SM Works allows residents to track the status of reports they have submitted, as well as reports submitted by other community members. This provides transparency and keeps users informed about the progress of local issue resolution.

### What types of issues can be reported through SM Works?

You can report a variety of local problems, including potholes, code compliance issues, drainage/flooding, missed trash/recycling, damaged trees, and weed/grass complaints. The app offers a comprehensive list of common requests.

### Is SM Works available on Android devices?

Based on the provided data, SM Works is currently supported on iPhone devices. Information regarding Android compatibility is not specified.

### How often is SM Works updated?

The latest version of SM Works is 6.2.1, and it was last updated on April 24, 2025. This indicates a recent update, suggesting the app is actively maintained.

### What is the age rating for SM Works?

SM Works has an age rating of 12+. This suggests it is suitable for users aged 12 and older, with content generally appropriate for this age group.

### Does SM Works have ads?

No, SM Works does not contain advertisements. The app is free to use and does not display any ads to its users.

## Version history (last 5 releases)

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 6.1.0 — 2025-02-20

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

### 5.17.0 — 2024-07-17

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

### 5.15.0 — 2023-08-22

- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes

### 5.13.0 — 2023-05-03

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

## Apps similar to SM Works

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ewing Buddy](https://appshunter.io/ios/app/ewing-buddy/id6743545997) | 5.0 (4) | Free | Utilities |
| [My Sammamish](https://appshunter.io/ios/app/my-sammamish/id1365867290) | 4.9 (16) | Free | Utilities |
| [UPLNK](https://appshunter.io/ios/app/uplnk/id1321016987) | 4.4 (186) | Free | Utilities |
| [Fixit Pineville](https://appshunter.io/ios/app/fixit-pineville/id1460055407) | 5.0 (1) | Free | Utilities |
| [Engage Reynoldsburg](https://appshunter.io/ios/app/engage-reynoldsburg/id6477400720) | 5.0 (1) | Free | Utilities |
| [MyLBK](https://appshunter.io/ios/app/mylbk/id1534347770) | 4.7 (121) | Free | Utilities |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*