# SMA Service

> PV installer support app for system info, error analysis, and repair. (iPhone/iPad app by SMA Solar Technology AG.)

- Source: https://appshunter.io/ios/app/sma-service/id1327338297 (this page in markdown: same URL + `.md`)
- Developer: [SMA Solar Technology AG](https://appshunter.io/developer/331869966)
- Category: Utilities
- Price: Free
- Rating: 2.80/5 from 8 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.3 · 69 MB
- Languages: American English
- Released: 2019-03-25
- Data updated: 2026-07-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sma-service/id1327338297/reviews.md

## What is SMA Service?

The new free SMA Service app is designed to support PV installers in their everyday work by providing up-to-date system information, quick error analysis and repair assistance.

With this app, you reap the benefits of fast and professional support when servicing.

Error analysis
You will receive a notification with the error description after entering the error code. There is also an option to display recommendations to rectify faults. In doing so, you can score points with your customers for quick troubleshooting. This analysis function can also be run offline.

Repair
This function provides additional support when replacing individual PV inverter components. Visual instructions guide you step by step through the entire replacement process. This allows you to quickly and smoothly work on devices. Upon request, the exact location of an affected assembly can also be displayed beforehand. The function is also available offline.

Documentation
Available documentation for the SMA product portfolio can be viewed here. Simply enter the product family and the documents will be displayed. You may download relevant documents into the app to have them offline available.

Contact
The app instantly displays the telephone number of your local contact center making it possible to contact SMA with just one click.

Download the SMA Service app now.

## Key features

- Error code analysis with repair recommendations
- Step-by-step visual repair instructions
- Offline access to functions
- Product documentation viewer
- One-click contact center access

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/sma-service/id1327338297/reviews.md

### 1/5 — Limited functionality, slow, ancient, useless waste of time

*2023-03-09*

This app is super slow and has almost no functionality.  Only one of the the views shown in the app description loads. The remainder pretend to load with gray animation, but after 10 minutes… nothing.  

If there were apps back in the 1900s, I would say this one hasn’t been updated since then.

### 1/5 — Don’t buy !

*2022-06-16, version 1.5*

Worst costumer service, will not honor warranty, will not return emails, they put the blame on everything except their distinctive product

### 2/5 — Could be great.

*2021-12-02, version 1.5*

This app is a great concept. What information it has is very well presented. Unfortunately, I rarely find the error message I need in its listing. The error message database is sorely lacking. Also, it has not been updated in 2 years! There is nothing for the newer Core1 (STP XX-US-41) series inverter.

### 1/5 — Stuck in the Service Agreement

*2020-01-31, version 1.5*

Totally useless.  Initially opens to the service agreement, but doesn’t scroll down.  Presumably, I should scroll down to a button that says “agree” upon which I can use the app.  No such luck.

I’m no software engineer but it strikes me as pretty reasonable to expect such a simple feature would be pretty seamless.

### 4/5 — A good start

*2019-04-03, version 1.3*

Finally what the field needs! Nice work so far SMA - please keep adding links to Tech Tip videos, Manuals, Svc call-in number.
Ideas - add short 1min mini guides, add a “chat” function to chat direct with SMA Support, etc

## Frequently asked questions about SMA Service

### Does SMA Service have ads?

The provided data does not specify if SMA Service contains advertisements. It is listed as a free application.

### What is the user rating for SMA Service?

SMA Service has a rating of 2.8 stars based on 8 user ratings.

### Can SMA Service be used offline?

Yes, the error analysis and repair functions of SMA Service are available offline, allowing for troubleshooting and component replacement without an internet connection.

### What devices support SMA Service?

SMA Service is supported on iPhone, iPad, and iPod devices.

### How often is SMA Service updated?

The latest version of SMA Service is 1.5, last updated on June 18, 2019. This indicates infrequent updates.

### What is the age rating for SMA Service?

SMA Service has an age rating of 4+, making it suitable for a wide range of users.

### How can I contact support through SMA Service?

SMA Service provides one-click access to the telephone number of your local contact center, allowing for quick communication with SMA support.

### Where can I find documentation in SMA Service?

The Documentation section of SMA Service allows you to view available documentation for the SMA product portfolio by entering the product family. You can also download documents for offline access.

## Version history (last 5 releases)

### 1.5 — 2019-06-18

- Support of additional inverter models in the failure analysis area
- More repair instructions
- Simpler change of language and region
- Updated documentation
- Bugfixes and text corrections

### 1.4 — 2019-05-14

- Support of additional inverter models in the documentation section
- More Tech Tip videos
- New feedback functionality
- Bugfixes

### 1.3.1 — 2019-04-15

Update of documentation area and fix of minor bugs.

### 1.3 — 2019-03-25

- added regions
- added download of documents
- updated and extended content

### 1.2 — 2019-02-12

No release notes.

## Apps similar to SMA Service

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Fronius Solar.SOS](https://appshunter.io/ios/app/fronius-solarsos/id1516602936) | 1.5 (2) | Free | Utilities |
| [Enphase Installer Toolkit](https://appshunter.io/ios/app/enphase-installer-toolkit/id1452583697) | 4.3 (5,735) | Free | Utilities |
| [SolarEdge Inverter SetApp](https://appshunter.io/ios/app/solaredge-inverter-setapp/id1381441516) | 3.6 (451) | Free | Utilities |
| [SolarEdge Mapper](https://appshunter.io/ios/app/solaredge-mapper/id432768469) | 4.5 (651) | Free | Utilities |
| [SMA Virtual Support](https://appshunter.io/ios/app/sma-virtual-support/id1484361816) | — | Free | Utilities |
| [Digi XBee Mobile](https://appshunter.io/ios/app/digi-xbee-mobile/id1438731568) | 3.5 (4) | Free | Utilities |

## More apps by SMA Solar Technology AG

- [SMA 360°](https://appshunter.io/ios/app/sma-360/id1474232533)
- [SMA Energy](https://appshunter.io/ios/app/sma-energy/id1476822720)
- [SMA Remote](https://appshunter.io/ios/app/sma-remote/id1571474225)
- [SMA JOIN Charge](https://appshunter.io/ios/app/sma-join-charge/id1600236737)

All apps by SMA Solar Technology AG: https://appshunter.io/developer/331869966

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*