# Small Lovely — user reviews

> 83 indexed App Store user reviews of Small Lovely by 勇军 曾, rated 1.34/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/small-lovely/id921419852/reviews
- App overview in markdown: https://appshunter.io/ios/app/small-lovely/id921419852.md
- Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 28

## Newest reviews (17 of 83)

### 2/5 — Works but product packaging needs improvement

*2019-11-23, version 3.4*

The app is designed to work with a device that is a tag
To track keys and such.   It looks like everything was done by one person without feedback from others both with respect to the device itself and the app(s). This makes it more of a prototype for a pretty useful product. You might even better better off just making the device and app only do key finding? De-registering the device(s) is unclear. The manual should be avaislable in the app since ppl will probably lose theirs before changing phones.

Naming. The name of the device and the name of your app should be the same. If you have two versions of the app, which one should i use. Make it clear.

English. The english in the instructions isn't correct. Perhaps you can consider hiring a technical writer to improve it for a day or less?

Hire somebody who can't code and is very detail oriented to test the overall system and walk through your interface with several people who cannot code. LTurning the device off by  pressing five times does not work. You have multiple icons that dont so anything. To save production causes, i get you have only one button. 

Once you've fixed the product packaging, consider finding soMe marketing partners.

### 2/5 — En chinois

*2019-06-11, version 3.4*

Application uniquement en chinois????

### 1/5 — Doesn’t work, waste of time!

*2019-03-19, version 3.4*

Unclear instructions

### 1/5 — Deserves 0 or negative stars

*2019-02-26, version 3.4*

The tracker Smart Finder that is supposed to work using this app must be on its way out. Just about nothing wirks. After testing two brand new trackers with fresh battery have concluded tracker pretty worthless. You can get it to connect by pressing tracker ’camera’ button but it soon disconnects itself. Attemptin to connect via app on phone does not work at all. After trying different approaches and trying to troubleshoot in various ways, the tracker only did one thing; showed location for a few minutes until it disconnected and as explained above would not re-connect. DO NOT BUY the ’Smart Finder’ TRACKER. It is not smart, it is dumb.

### 1/5 — Should have listened

*2019-02-07, version 3.4*

Don’t waste your money or your time with this app. I couldn’t even get it to connect with my bluetooth to see if it worked. I tried several times with no luck. I bought this to put on my grandsons (whose in first grade) backpack. How disappointing. I hate when you buy something with kind of hype and it fails.

### 1/5 — Unauthorized hardware

*2019-01-30, version 3.4*

I’m getting ‘Unauthorized hardware, please stop using’ on my iPhone XS. 
I can’t get the app to work. Do you know what the problem is?

### 1/5 — The tracker

*2019-01-21, version 3.4*

I bought one for pet tracking. It does not work for that at all. Even though the site states that it works for pets. If you are prone to losing your keys in your home that is what this is great for. Or if your cat hides under the bed maybe it would work for a pet. If you get 50-75 feet away it gets lost. 
If you need something because you set your keys down and forget where you set them fairly close to where you are then sure it works fine. But NOT for pets that get out of the house.

### 1/5 — Connexion impossible

*2019-01-02, version 3.4*

Après l’association dans l’application la connexion est impossible suite à la dernière mise à jour de iOS...
Vite une mise à jour pour régler ce problème svp !

### 1/5 — My iphone is up to date, app needs a lot of bug fixes!

*2018-11-12, version 3.4*

poor quality app, which needs a lot of work

### 1/5 — Don’t even bother

*2018-06-30, version 3.4*

Complete and total fraud.

### 1/5 — Couldn’t get it to pair

*2018-06-17, version 3.4*

Awful product. Promises the earth. Can’t deliver on the basics. Wouldn’t pair with my phone at all.

### 1/5 — Never connects to device after initial setup

*2018-06-10, version 3.4*

Just doesn’t do its job

### 1/5 — So bad

*2018-05-27, version 3.4*

Too bad .

### 1/5 — Can’t get it to work with my iPhone 8

*2018-05-13, version 3.4*

Frustrated as I just bought it.

### 1/5 — Unauthorised?

*2018-05-10, version 3.4*

This device was given to me by the New Zealand Post (a reputable organization!) and when I downloaded the app it said this was unauthorised hardware. What do I need to do to show you this was authorised and please will you allow this app to work?

### 1/5 — Small “Lovely”

*2018-05-09, version 3.4*

The instructions for set-up are written in English by someone who does not speak English. Set-up is non-intuitive. My daughter, who has a minor on Computer Science could not get it to run.

### 1/5 — Bug

*2018-01-29, version 3.4*

Auch bei mir kommt die Meldung:
Warning, unautorized Hardware. Please stop Using

Der Verkäufer kann da nichts machen, es gibt keine Software auf dem Tracker. Es hat bis zum Sommer 2017 wunderbar funktioniert

## Most critical reviews (10 lowest-rated)

### 1/5 — Indecifrabile

*2023-11-08, version 3.4*

Praticamente funziona bene solo il tasto per fare i selfie….!!! Se provo a richiedere la localizzazione mi da la localizzazione dello Smartphone dove ho scaricato l’app….ovvero lo smartphone che ho in mano…..grazie per la disponibilità ma so bene dove sono anche senza il vostro aiuto!!! 😃😃 Tutto da rivedere!

### 1/5 — Doesn’t work

*2022-01-07, version 3.4*

Tried with both I and II apps on iphone XR. Doesn’t work

### 1/5 — Very poor.

*2020-11-20, version 3.4*

Poor quality. It’ll connect initially, but not after. Trying to connect to it via phone app is a joke. It never senses it. What’s the point? I I even bought a brand new battery for it. I’m really disappointed.

### 1/5 — Absolutely useless, as well as incredibly obnoxious.

*2020-04-21, version 3.4*

So, I downloaded the app from the QR code on the device’s packaging. After installing the app, I attempted to pair the device, but when I pressed the camera button, the device produced a long, continuous, shrill beep that could be heard from across the house. The device was stuck closed, and I could not open it to remove the battery. I was left with no choice but to destroy it with a hammer to stop the noise.

### 1/5 — ZERO FINDER!!!!

*2020-02-04, version 3.4*

Horrible. Don’t buy!  Had trouble pairing on iPhone. Then it just beeped continuously until the battery died!

### 1/5 — I get the same error

*2019-11-11, version 3.4*

I get the same error as this other person. Tells me it’s unauthorized hardware please stop using.

### 1/5 — Useless

*2019-09-28, version 3.4*

Goes into a loop and doesn’t come out

### 1/5 — Piece of crap

*2019-07-25, version 3.4*

The app connected to my pet’s device for the first month or so, and has never connected again since. Have tried updating software, replacing batteries, restarting...all the things tech support would tell you to do. That’s not the issue; the issue is that this device is useless. Don’t waste your money.

### 1/5 — Return it fast

*2019-07-13, version 3.4*

The prior review was right.  It doesn’t work and there’s no customer service to discuss this with.  Don’t waste your money.  I don’t make a lot, and this is a lot of money to throw out!

### 1/5 — “Unauthorised Hardware” Popup

*2019-04-03, version 3.4*

Can’t use the app properly because the Unauthorised Hardware warning keeps popping up. If there is an issue with counterfeit (which I don’t believe this one is) please remove the warning from the app. It asks me to please stop using but I can’t even get into the app to disconnect the hardware etc.

## Most praised reviews (10 highest-rated)

### 5/5 — My Experience Using this app in iPhone XR 2026

*2026-05-30, version 3.4*

The apps works as expected with no error so far

### 5/5 — Very good

*2020-11-11, version 3.4*

I have found no problems with this app but it works very well

### 5/5 — Funktioniert!

*2019-12-05, version 3.4*

Die App funktioniert einwandfrei. Auf Deutsch wäre natürlich noch besser, gerade für Kinder.

### 5/5 — Works

*2017-04-18, version 2.9*

I've tried a few of these and surprisingly, to be honest, this one works. There are quite a few old ratings showing a no-go with this, I'm no joke 5-stars. I walked out of my apartment and down the hall for 20' and it finally was out of range, a total of 50'+.

### 5/5 — FUNCIONA

*2016-09-29, version 2.8*

Está muy bien para personas que nunca saben dónde han dejado las llaves (como yo)

### 5/5 — Works fine for me

*2016-01-23, version 2.7*

The app works fine for me. I don't know why people can't figure it out...

Launch the app, THEN turn the Bluetooth in and pair the device. Easy peasy...

### 5/5 — Great update

*2015-05-05, version 2.3*

The last update is very great.  Very fast connection.  Thanks!

### 5/5 — Good job!

*2015-03-26, version 2.1*

It's improved!

### 5/5 — Odd name great product

*2015-02-04, version 1.6*

The hardware is very well made. Good build quality. It's very easy to locate my keys from the phone. It's also very easy to find my phone from my keys. The selfie function is a bonus. It could use a better name though. Small lovely seems a little odd.

### 5/5 — Good and simple app

*2015-01-03, version 1.5*

Good and easy to operate application. My only concern: the iPhone should ring even in silent mode when we search for it, otherwise this function is useless.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
