# Smalls Sliders — user reviews > 49 indexed App Store user reviews of Smalls Sliders by Smalls Holding, LLC, rated 4.90/5 from 5,425 ratings. - Source: https://appshunter.io/ios/app/smalls-sliders/id6473803656/reviews - App overview in markdown: https://appshunter.io/ios/app/smalls-sliders/id6473803656.md - Rating breakdown: 5★ 5,054 · 4★ 248 · 3★ 54 · 2★ 13 · 1★ 56 ## What do users think of Smalls Sliders? Overall sentiment: positive **Pros** - 🍔 Delicious food - 👍 Friendly staff - 🚀 Fast service **Cons** - 🤖 Issues with payment processing - ⏱️ Slow order fulfillment - 🚫 Limited customization options **Commonly reported bugs** - Payment issues causing declined cards - App crashes when placing orders **Most requested features** - Add Apple Pay support - Improve order tracking ## Newest reviews (11 of 49) ### 4/5 — Lost a star for no Apple Pay *2026-07-17* This is my first experience with this business. But, I can't give 5 stars on a mobile app that doesn't integrate with Apple Pay. ### 3/5 — Add Apple Pay!! *2026-04-24, version 47.17.2* I had the hardest time checking out omg!! ### 4/5 — Good *2026-04-10* The app is easy to use, but my only complaint is that there isn’t a no bun option. ### 4/5 — Good but not great *2026-03-30, version 47.17.2* No Apple Pay ### 3/5 — Add new restaurant locations to the app *2026-02-07, version 47.12.2* I tried to add the newest location in Colorado, Northglenn, but it’s not listed for Pickup. Please add it so I can use the app. ### 5/5 — Great Food *2025-12-24, version 47.3.23* Really good sliders or shall I say, small burgers. The combo is the best band for the buck. I highly recommend. ### 5/5 — Better than others’ apps *2025-12-14* Normally food chains have laggy, difficult to navigate apps w exceptions like Chick-Fil-A and a few others, but the User Interface is clean and everything is pretty solid. Needed a worker’s help to find where the queso was located though lol. The workers at the Pensacola Davis location are always amazing. Good app 👍 ### 5/5 — Smalls review *2025-12-05* My name is Isaiah and I have been going to Smalls Sliders since they opened here in Tulsa and I love every item on the menu and I love the customer service overall a 10 out of 10 restaurant ### 5/5 — Sliders *2025-12-03, version 47.1.1* Best Night Shift crew ever ### 5/5 — User friendly *2025-11-13* Much easier setting up account than so many others. Will try their food for first time later today. ### 4/5 — Love it *2025-11-13, version 47.0.1* Love the food just no Apple Pay ## Most critical reviews (10 lowest-rated) ### 1/5 — Ordering on App *2026-07-05, version 51.0.0* Second time couldn’t order on the app ### 1/5 — Wait time *2026-05-28, version 49.2.2* You should not have to wait 23 minutes in line when there is only two cars ahead of you ### 1/5 — App ain’t working *2026-05-24, version 49.2.2* Keeps saying it’s taking longer than usual blah blah ### 1/5 — Bad reward program *2026-05-15, version 49.1.1* I mistakenly pressed in store use instead of online and a timer started not allowing me to go back to choose online. ### 1/5 — Needs fixing *2026-05-11* Service was good. First time decided to go there so they had a pretty cool special sign up and get a slider. Try to do the website website is garbage and is broken. Gave up went to the app took several tries to login kept crashing and having to reload again, would not apply the reward, app is trash too. Regardless of their failure to fix technical difficulties still decided to try it out. Mediocre burgers at best. ### 1/5 — Customer service *2026-04-25* Jo’anna makes your restaurant interest go down because we all know locally she does not treat her customers well and me just finding out she works here I really don’t want to eat here no more but the food is good not customer service is poor ### 1/5 — I can’t use the app *2026-03-26, version 47.17.2* Unfortunately, this location in my area isn’t listed on the app, so I can’t place an online order. ### 1/5 — Lack of customization *2026-01-14* Needs more options; you're locked to very basic meals with no degree of customization. The food's pretty good; I would LIKE to order from Smalls more than I do but the lack of choices is frustrating to no end It also feels extremely overpriced given the very clear measures taken to limit expenses. I guess the savings is on the company's end, nothing that gets passed to the consumer. ### 1/5 — Fries *2025-12-05, version 47.1.1* They left them out of both orders ### 1/5 — Promo code doesn’t work *2025-10-02, version 45.9.1* Just signed up. Never used the free slider. It decided I already used it and wouldn’t let me apply it. Had to start over. ## Most praised reviews (10 highest-rated) ### 5/5 — CAOH *2026-06-30, version 51.0.0* Love to visit this location! Young lady at this store has excellent customer service ! The food is hot and fresh . ### 5/5 — Awesomeness!!! *2026-04-30, version 47.17.2* Burgers are very delicious! Give them a go! ### 5/5 — Super friendly, great service, good burgers! *2026-04-01* Thank you for the kind a friendly service - made our family night out SO fun! ### 5/5 — Fresh *2026-03-19* Food always fresh and out even when scheduling ahead for pickups. Love Smalls! ### 5/5 — Love *2026-02-21, version 47.14.0* Great customer service ### 5/5 — Carmel *2026-02-12* Everyone was super friendly and helpful. Smalls will do very well! Hamburgers are really good! So much better than the old chains. You know the burgers are quality and the staffs acts like they love their job! ### 5/5 — The Best *2026-02-04, version 47.12.2* Best little burgers. ### 5/5 — Always a good choice *2026-01-19* Simple and very delicious, always an easy choice to make! ### 5/5 — W app *2025-12-31, version 47.5.0* Great app and I got free stuff ### 5/5 — Yummy *2025-12-29, version 47.3.23* The food is yummy and the service is spectacular. It’s nice to see smiling faces in Clearwater. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*