# Smart & Green - Mesh — user reviews

> 58 indexed App Store user reviews of Smart & Green by Smart & Green, rated 1.30/5 from 65 ratings.

- Source: https://appshunter.io/ios/app/smart-and-green-mesh/id1289417405/reviews
- App overview in markdown: https://appshunter.io/ios/app/smart-and-green-mesh/id1289417405.md
- Rating breakdown: 5★ 3 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 58

## Newest reviews (17 of 58)

### 1/5 — Nach Update ohne Funktion

*2023-10-28*

Nach dem letzten Update nur noch weisser Bildschirm. Deinstallation und Neuinstallation, danach einmalige Kopplung der Leuchte möglich, aber keine Funktion. App geschlossen und neu gestartet, dann wieder weisser Bildschirm. Also vollkommen nutzlos. Hoffe auf das nächste Update, ansonsten teurer Elektroschrott.

### 1/5 — Just plain bad

*2023-09-30, version 4.8.1*

I have tried to be supportive of this company and its purported green, app-controlled tech. I have purchased multiple replacement bulbs. The bluetooth fails. The switches fail. The batteries fail and won’t recharge. I have owned Smart and Green tech for 3 years, believing they’d fix the various problems…but NOPE. Same lousy app lacking all information that won’t connect to the bulbs. Same, short-lived devices. Don’t bother. Expensive, lousy tech. There are so many better options out there now. Try ANY of them and you are likely to have a better outcome.

### 1/5 — Awful app

*2023-09-03, version 4.8.1*

The app doesn't work; I connected my devices last year to float in my pool, and now, when I go back to light them up again, they don't even show up on the app. And I've tried using Bluetooth to connect them and it doesn't work. And so I can't use the lights.

### 1/5 — 3/4 ne se connecte pas à ma lampe

*2023-08-19*

Il s’agit d’une lampe « connectée », mais seulement les années bissextiles à marée haute. 3 fois sur 4 n’arrive pas à se connecter à ma lampe de jardin, lamentable.

### 1/5 — Do not buy

*2023-08-09, version 4.8.1*

Can’t get it to connect to my phone. Also sent in the lamp. It was returned and I was advised that it was fine. Total waste of money.

### 1/5 — Awful software

*2023-06-13, version 4.8.1*

One of my globe lights disappeared from the app, so I deleted the app and redownloaded it. Now none of my 3 lights can be paired to the app.

### 1/5 — Less than 1 star

*2023-02-01, version 4.8.1*

Easily the most useless & frustrating app I’ve ever attempted to use. Bought a lamp from Design Within Reach; the fact that you HAVE to use the app for full product functionality wasn’t fully elucidated. The app never connects to the product, I’ve deleted & downloaded & reset multiple times. Essentially I paid for a product that does not function as promised because of the incredibly poor design of this app.

### 1/5 — Strange app

*2022-10-10, version 4.8.1*

The makers of this software really don’t understand user interface design.  

- “let’s write our own slider “ switch that behaves completely differently than the native iOS one.  (Very easy to slide and delete a device almost)

- for users of multiple devices, it’s hard to understand which one is which and the labeling is not easy to get right. 

- the ui doesn’t actually show current state of the device- it shows the state you told the device to go to.  So if multiple users are using the app on their phones, one might show it on, and another off

- the app doesn’t show battery level of my lights, although it says it is able to do so. Hard to know when to charge the lights.

### 1/5 — Don’t Waste Your Money

*2022-06-15, version 4.8.1*

Forget trying to make this app work one of Smartandgreen’s devices. Tried for days to get Bluetooth recognized. Cost me 30% restocking fee to return the tower light. Save your money.

### 1/5 — DITTO-Do not purchase

*2022-03-28, version 4.8.1*

Ditto to the “do not purchase review”. These lights are expensive and the software is impossible-and I’m pretty tech savvy.

### 1/5 — Cannot Get Connectivity

*2022-03-18*

I bought a single lamp just for ambience not necessarily to mesh other lamps.  I moved so it was shut down and backed in a box inside my home for a few months.  Now?  Completely useless.  This was a very expensive lamp for my budget - the owners and/or manufacturers, investors - I don’t care who need to do something about this app and stat.  

Let down, disappointed and out $200+ for what?  Nothing.  Please fix!

### 1/5 — Do Not Purchase!

*2022-03-14, version 4.8.1*

I have 3 of the 14” Balls and 1 of the 10” Pearls…and Oh Boy! Total PAIN to get these to show up in the app, have had to delete a few that synced due to bulb failure.  They sent a replacement bulb and it’s actually the software that doesn’t work.  Painful to try and get these to sync, even AFTER deleting + re-installing the Smart + Green app.  For spending almost $1K, the product is a JOKE. I should have spent the extra money on the Vondom Bubble lamp, these are a TOTAL waste of money and DON’T work!!!

### 1/5 — Pretty bad

*2022-02-14, version 4.8.1*

The scheduler doesn’t work. So if you want to use your lights you have to open the app and turn them on each time. It’s sad because the lights themselves look nice but the app is just awful.

### 1/5 — Really bad functionality

*2022-01-23, version 4.8.1*

App freezes and has to be constantly quit and restarted. Makes me wish I had not bought these light balls. For a lot of money. All I’ve gotten is time waste and frustration to add to my day.

### 1/5 — Doesn’t connect

*2021-11-28, version 4.8.0*

We were able to connect with the Vessel 2 light on Day 1 but that was it.  24 hours.  Then nothing.  We deleted the app, reconnected the light.  Nothing.  Expensive light but the Bluetooth app doesn’t work.

### 1/5 — doesn't stay connected to device

*2021-11-11, version 4.8.0*

I have a spherical light. The app/my phone simply does not stay connected to it. Sometimes it works if I re-add the device as if it's new. But it stops working in a couple hours. Just doesn't work.

### 1/5 — Doesn’t Work

*2021-09-28, version 4.8.0*

I was able to connect to my light once and have not been able to again.   Going to return the light as a result.

## Most critical reviews (10 lowest-rated)

### 1/5 — Never works

*2025-10-17, version 4.9.0*

The app is always failing to connect, making it extremely frustrating to turn the light on. If we manage to turn it on manually, it is impossible to turn off. What gives? This lamp was extremely expensive for a device that works so poorly. I hope this app can be fixed.

### 1/5 — Simply the worst

*2024-06-23, version 4.9.0*

This is a garbage app and product. So frustrating.

### 1/5 — Cela est pas mis en français dans l application

*2024-06-10*

Null car pas mis dans la langue du pays l appli

### 1/5 — I’d give it zero stars if I could

*2024-06-02, version 4.9.0*

I just purchased a very expensive light-up table for our pool area that uses the Smart and Green light/app. I can’t even get it to pair with 2 different phones and an iPad. This app is useless and so is any product purchased with the Smart and Green technology. I’m returning it and warning others to stay away from any product that has to use this app to function.

### 1/5 — Beautiful products ruined by awful software

*2024-04-29*

The Smart & Green lights are wonderful. First saw them in The Maldives at our resort. But this app is atrocious. Not properly built for iOS, elements not labelled properly, buggy Bluetooth syncing and control that loses connectivity and has no steps for resolution. I’ve contacted their Customer Service twice, regarding order matters, and they were quite indifferent. Highly doubt any care or notice will be taken on these reviews. Very disappointed. These lights aren’t cheap and the software needs to be up to standard.

### 1/5 — Keine Funktion nach Update

*2024-03-13*

Update März 2024:
Seit November keine Besserung. App funktioniert auf dem iPad gar nicht mehr, auf dem iPhone nur eingeschränkt. Hier lassen sich die Lampen wenigstens programmieren, leider schalten sie nur ein und dann nicht mehr aus gemäss Programmierung.
Support schickt auch jedes Mal neue Fragen und leider keine Lösungen.

November 2023:
Nur noch weisser Bildschirm nach letztem Update. Lampen nicht mehr bedienbar

### 1/5 — Doesn’t work

*2024-02-29, version 4.9.0*

These products and this app just simply do not work. Do not buy Smart and Green products.

### 1/5 — Simply does not work

*2023-12-30, version 4.9.0*

Disappointing! Does not work.

### 1/5 — Terrible app

*2023-12-08, version 4.9.0*

I’ve had for 3 years.  Now it won’t connect.  Drops bulbs.  The app is very fickle.  No support from company.  When they work they are great.  But crap app and connectivity.

### 1/5 — App worked two weeks ago and no more

*2023-10-29, version 4.9.0*

It tells me my iPad can’t control the devices.  So reset everything several times and still no go.  When it manages to sync (rarerLy) it still can’t control anything.  Quite frustrating.  At least the buttons on the bulbs themselves still work.

## Most praised reviews (8 highest-rated)

### 5/5 — Simple to Use

*2021-10-23, version 4.8.0*

The reviews were so bad I almost didn’t even want to try this app, but I did, and paired my light immediately! Of course I’m only 5 minutes into this journey but if it changes I’ll update my review ha. I’m able to easily change color/brightness/blink, etc.

### 5/5 — Ist ok

*2019-11-17*

Wenn man die Lampe per Bluetooth verbunden bekommt (klappt nicht immer beim ersten mal), dann funktioniert es prima (habe iPhone 11pro)

### 4/5 — Not as bad as reviews say

*2025-06-12, version 4.9.0*

As of purchase in June 2025, lights work fine and so does the app. One of my lights wouldn’t connect to Bluetooth, so I had to reset it like instructions say to. It connected fine after that. If app ends up failing, like many reviews indicate, the buttons on the lights work fine also. This is not a premium product, but it’s not a 1 star unusable product either. (That could change over time).

### 4/5 — unclear instructions

*2021-06-02, version 4.7.0*

I had to look up how to pair it on YouTube because it wasn’t included on the manual that came in the box. You have to hold down the lightbulb button for 5+ seconds before pairing. I almost returned my lamp because the instructions were so unclear. Include the description in the app or the manual in the future please.

### 4/5 — Funktioniert auch mit IphoneX

*2020-02-08*

Bisher klappt alles, schade das man den Akkustand der der Lampe in der App nicht angezeigt bekommt

### 2/5 — wer testet

*2024-06-01*

ich frage mich wer die software testet? 
ich habe mittlerweile 4 lampen davon. wenn man alle 4 separat auf einen timer einstellt, laufen die ersten 2. tage alle synchrone, danach gehen alle zu verschiedenen uhrzeiten an, nach einer woche geht keine mehr an und man muss alle wieder neu einstellen. wann wird so etwas behoben 🤔😔

### 2/5 — Pas très stable

*2019-10-26*

La découverte des lampes ne marche pas tous le temps et la mise à jour des firmware plante

### 2/5 — Devices Dropping

*2018-09-05, version 2.3.0*

The recent app update has been a disaster for me.  My device loses connectivity to the lamps (2) over a couple of hours forcing me to reset both lamps every time I want to use them.  I use a ‘dedicated’ iPad since the earlier app also had unreliable connectivity with the lamps.  By using a dedicated device with Bluetooth always on and in the same room I had reliability until this upgrade.  Cool lamps but connectivity / reliability and the reset process is awful.  Come on guys.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
