# Smart Connect Hub

> Smart Connect Hub (iPhone/iPad app by SmartTSense Connect Ltd.)

- Source: https://appshunter.io/ios/app/smart-connect-hub/id6786427225 (this page in markdown: same URL + `.md`)
- Developer: [SmartTSense Connect Ltd](https://appshunter.io/developer/6786427227)
- Category: Business
- Price: Free
- Age rating: 17+
- Requires: iOS 15.0 · 617 MB
- Languages: American English
- Released: 2026-07-30
- Data updated: 2026-10-02
- User reviews in markdown: https://appshunter.io/ios/app/smart-connect-hub/id6786427225/reviews.md

## What is Smart Connect Hub?

Smart Connect Hub is a complete management platform for domiciliary and home care providers. It is used exclusively by registered care organisations — accounts are provided by your care provider, and the app is not available for public or individual sign-up. It gives care workers and coordinators everything they need to deliver safe, compliant care.

For care workers:
- GPS-verified clock in/out for visits
- View care plans, risk assessments and medication (eMAR) at the point of care
- Record care notes, tasks, observations and incidents in real time
- Lone-worker safety with check-ins and escalation
- Secure Face ID / fingerprint sign-in

For coordinators and managers:
- Live visit monitoring and rota scheduling
- Electronic medication administration (eMAR) and controlled drugs
- Digital care plans, risk assessments and outcomes
- Incident and safeguarding management
- CQC inspection readiness and reporting
- Payroll, mileage and invoicing

Smart Connect Hub is used by registered care organisations. A user account is provided by your care provider — the app is not for public sign-up.

Data is handled securely in line with UK GDPR and CQC expectations. Privacy policy: https://smartconnects.co/privacy.html


## Version history (last 5 releases)

### 1.4.11 — 2026-09-15

Carers can now scan a client's visit verification QR code with the camera to confirm they're at the right visit — a fast, tap-and-scan check that works even when GPS is weak indoors. Plus performance and reliability improvements.

### 1.4.10 — 2026-09-14

- Scan a client's visit code with your camera to verify arrival — tap Scan and allow the camera.
- Add photo now opens the camera inside the app and returns you straight to the visit — no more jumping back to Today's Visits.
- Includes the recent reliability fixes: key-safe/entry codes show and save correctly, the body-map screen stays put, and the "Share an update with the family" pop-up displays properly.

### 1.4.9 — 2026-09-14

Key-safe & entry codes where you need them. The property key-safe/access code now shows on the visit card, the visit preview, the client screen and the care plan — and saves reliably (it no longer disappears after a refresh).
Scan a visit code to verify you've arrived. Point your camera at the client's visit-code (or type it) to confirm the visit when GPS is weak indoors. (Android only requires granting the camera once.)
Body-map screen stays put. Fixed the skin/wounds body-map jumping back to Today's Visits after a few seconds.
"Share an update with the family" opens properly. The pop-up is now centred with its buttons fully reachable.
"Scan visit code" fix. No longer says "open a visit first" when a visit is already open.

### 1.4.7 — 2026-09-04

No more losing your place while writing notes. The app no longer jumps you back to the visit list while you're typing a care note.
Completed calls stay completed. Fixed a glitch where a call could briefly show as "Start Visit" again just after you finished it.
Faster updates from now on. The app can now receive improvements automatically, so fixes arrive without waiting for a store update.

### 1.4.6 — 2026-09-03

Sign in with a passkey. Use Face ID / fingerprint to sign in — no password to type.
Visit times now show start and finish. Your "My Visits" cards read "09:00 – 10:00" instead of just the start time, so you can see the full slot at a glance.
See your colleagues' notes. For the clients you care for, you can now read notes written by other carers — so you're up to date before you walk in.
No more interruptions while writing notes. Fixed an issue that could move you out of the note box while you were still typing.
Key-safe / access codes on the visit. Property access details now appear on the visit card so you're not hunting for them at the door.
Reliable e-signature. Type your full name to sign risk assessments and care plans.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-02.*