# Smart Customs > Mobile access to Azerbaijan's e-Customs services for citizens and foreigners. (iPhone/iPad app by State Customs Committee of Azerbaijan Republic.) - Source: https://appshunter.io/ios/app/smart-customs/id1500376466 (this page in markdown: same URL + `.md`) - Developer: [State Customs Committee of Azerbaijan Republic](https://appshunter.io/developer/1500376465) - Category: Travel - Price: Free - Rating: 4.80/5 from 1,959 App Store ratings · 147 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 40 MB - Languages: American English, Azerbaijani, Russian - Released: 2020-02-27 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/smart-customs/id1500376466/reviews.md ## What is Smart Customs? This application has been developed to provide access to e-Customs services rendered by the State Customs Committee from mobile devices. Both citizens of Azerbaijan and foreign nationals can use this application. The application allows users to queue online for border crossings, calculate vehicle customs duties, appeal to the Committee, get news and contact Call Center of the State Customs Committee. Customs Service of Azerbaijan is planning to add more services and data tools to this application in the near future. Please do not hesitate to contact us with your comments and suggestions at tisbi@customs.gov.az ## Key features - Online queuing for border crossings - Vehicle customs duty calculation - Appeal to the Customs Committee - Access news and announcements - Contact Call Center ## What do users think of Smart Customs? Overall sentiment: negative **Pros** - 🚀 Smooth and efficient - 👍 Registering parcels **Cons** - 🐛 Frequent login issues - 🐛 Crashes and bugs - 🐛 Slow performance - 🐛 Compatibility issues - 🐛 Unreliable app functionality **Commonly reported bugs** - Login issues and frequent logout - Inability to register or declare items - Compatibility problems with newer OS versions - Errors and crashes when using the app **Most requested features** - Improve app stability and reliability - Enhance user experience and ease of use - Provide better support for international users ## Recent user reviews (10 of 147) All indexed reviews: https://appshunter.io/ios/app/smart-customs/id1500376466/reviews.md ### 1/5 — Disgusting app *2026-08-03, version 2.4.5* Every time you need to login again and again. Windows 98 had more friendly interface than this app. ### 5/5 — Gözəl *2026-05-20, version 2.4.2* Təzə vaxtlar adamı bezdirən çatışmazlıqlar vardı amma indi gözəl işləyir. ### 3/5 — Плохо *2025-12-03, version 2.3.1* Каждый раз надо заново проходить регистрацию ### 1/5 — . *2025-11-28, version 2.3.1* Не работает, не дает зайти, пишет «произошла непредвиденная ошибка» ### 3/5 — Сложно выбрать определение товару *2025-11-16, version 2.3.1* Очень сложно выбрать нужное в перечне товаров. Можно просто добавить - хозяйственные принадлежности или товары для дома/хозяйства ### 5/5 — Asmir *2025-11-07, version 2.3.1* 1 ildi smart customda hecne beyan etmirem indi mehsul sifaris etmisem beyan etmeyim lazimdi my gova yonlendirir ordan sima veya fini secirem yene xeta verir artix basimi itirmisem neynemeliyem zehmet olmasa cavabliyin dunen ani girdi sonra yene xeta verir goglede de axtariram bidene beyana girmir ### 5/5 — Trendyol *2025-10-06, version 2.2.6* Superler❤️ ### 1/5 — İşləmir *2025-10-04, version 2.2.6* Dev komandasına deyin ki,vaxtları olanda tətbiqin işləyib işləməməyini yoxlasınlar arada. ### 1/5 — Don’t bother to use it *2025-09-16, version 2.2.6* Useless app ### 1/5 — Учетная запись *2025-07-30, version 2.2.5* Постоянно выкидывает с учетной записи, очень неудобно ## Frequently asked questions about Smart Customs ### What does the Smart Customs app do? The Smart Customs app provides mobile access to e-Customs services offered by the State Customs Committee of Azerbaijan. It allows users to queue online for border crossings, calculate vehicle customs duties, appeal to the committee, and access news and contact information. ### Who can use the Smart Customs app? Both citizens of Azerbaijan and foreign nationals can utilize the Smart Customs application. It is designed to facilitate interactions with the country's customs services for a wide range of users. ### Is the Smart Customs app free to use? Yes, the Smart Customs app is available for free. There are no charges associated with downloading or using the core services provided within the application. ### What are the main features of the Smart Customs app? Key features include the ability to queue online for border crossings, calculate vehicle customs duties, submit appeals to the State Customs Committee, receive news updates, and contact the Call Center for assistance. ### What is the primary use case for the Smart Customs app? The primary use case is to streamline and simplify interactions with Azerbaijan's customs services for travelers and individuals involved in importing vehicles. It offers convenient access to essential services directly from a mobile device. ## Version history (last 5 releases) ### 2.14.1 — 2026-08-27 – “Elektron ticarət – sadələşdirilmiş bəyannamə” xidmətinin istifadəsini daha rahat etmək üçün təkmilləşdirmə işləri aparılmışdır. ### 2.4.5 — 2026-06-03 AZE Tətbiqin daha stabil işləməsi üçün bir sıra kiçik texniki təkmilləşdirmələr edilmişdir. RUS Для более стабильной работы приложения внесён ряд небольших технических улучшений. ENG A number of minor technical improvements have been made to enhance app stability. ### 2.4.4 — 2026-06-03 AZE: 01.06.2026-cı il tarixindən etibarən FİN-kod və parol vasitəsilə sistemə daxil olan istifadəçilərin Elektron Ticarət Bəyannaməsini tərtib edə bilməyəcəkləri barədə bildiriş əlavə edilmişdir. ENG: A notification has been added informing that, starting from 01.06.2026, users logged into the system using a FIN code and password will not be able to create an Electronic Trade Declaration. RUS: Добавлено уведомление о том, что пользователи, входящие в систему с помощью FIN-кода и пароля, с 01.06.2026 не смогут оформлять Электронную торговую декларацию. ### 2.4.3 — 2026-05-27 AZE: 01.06.2026-cı il tarixindən etibarən FİN-kod və parol vasitəsilə sistemə daxil olan istifadəçilərin Elektron Ticarət Bəyannaməsini tərtib edə bilməyəcəkləri barədə bildiriş əlavə edilmişdir. ENG: A notification has been added informing that, starting from 01.06.2026, users logged into the system using a FIN code and password will not be able to create an Electronic Trade Declaration. RUS: Добавлено уведомление о том, что пользователи, входящие в систему с помощью FIN-кода и пароля, с 01.06.2026 не смогут оформлять Электронную торговую декларацию. ### 2.4.2 — 2026-02-09 AZE Xəta düzəlişləri və performans təkmilləşdirmələri. RUS Исправлены ошибки и улучшена производительность. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*