# Smart Data — user reviews > 16 indexed App Store user reviews of Smart Data by Mastercard International Incorporated, rated 4.40/5 from 691 ratings. - Source: https://appshunter.io/ios/app/smart-data/id1532107828/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-data/id1532107828.md - Rating breakdown: 5★ 547 · 4★ 40 · 3★ 21 · 2★ 16 · 1★ 67 ## What do users think of Smart Data? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Great tool for expenses - 👍 User-friendly app - 👍 Basic functions work well **Cons** - 🔒 Inconvenient login process - 🔒 Unnecessary security for uploads - 🐛 Constant updates prevent submission - 🐛 Errors when submitting expenses - 🐛 Cannot edit submitted expenses - 🐛 Cumbersome and repetitive - 🔒 Complex and frequently changing password - 🐛 App crashes when importing receipts - 🐛 App forgets user ID - 🐛 Error messages pop up - 🐛 Submitting 1 in 3 receipts fails - 🐛 Lacks receipt library feature - 🐛 Lacks automatic sync with receipts **Commonly reported bugs** - Login issues - Uploading receipts issues - App crashes during receipt import - Constant error messages - Submitted expenses cannot be edited - Submitting receipts fails frequently **Most requested features** - Biometric login (Face ID/fingerprint) - Update required notification - Storage for pending charge receipts - Ability to recognize recurring charges - Autofill password functionality - Ability to take receipt picture from app - See billing session total/balance - Sync submitted receipts with pictures ## Most critical reviews (10 lowest-rated) ### 1/5 — Need better interface *2026-04-22* Not intuitive ### 1/5 — Basic Features - Missing or Don’t Work *2026-03-24* Logging in is more inconvenient than trying to log into your bank. The amount of security needed for uploading a receipt is unnecessary. They claim biometric login is coming, but it’s been well over two years. Additionally, the constant updates prevents submitting. Most people will only use this app once or twice a month. Add an update required notification so people don’t waste their time. Biometric login should be priority number one. And fixing the constant errors when submitting an expense also needs to be fixed. I cannot in good faith recommend this app to business professionals. ### 1/5 — Issues *2025-11-24* Issues logging in often & with uploading receipts ### 1/5 — Nope *2025-09-25* I’m forced to use this per my company. It’s cumbersome and most of my charges are reoccurring yet I have to select it each time. Should be able to recognize same charges **Developer response:** Thank you for your feedback, we are sorry to hear that the app didn't meet your expectations. We are continuously working to improve the expense management experience and have automation updates on our roadmap, please keep your eye for future releases. ### 1/5 — Smart days *2025-03-27* Horrible app Written by someone who had never purchased anything on a credit card or needed to submit an expense form Stuck with it because it is a company card **Developer response:** Thank you for your feedback. We are sorry to hear that the app didn't meet your expectations. Would you mind sharing more about what is not working for you in our app in the Profile > Give Feedback section? Our teams are working to continuously improve the app and make the expense management process easier for you. ### 1/5 — First review *2023-07-03* Stupid to call app “Smart Data”… App cannot use Face ID. App always need challenge question to log in. User ID is case sensitive- who came up with this stupid idea? Pressing “forgot password “ you need to answer another challenge question - what if you can’t remember this question in the first place? I have developed better apps … when I was still in high school. Fire your development crew. **Developer response:** Thank you for your review! Biometrics is not yet available as we have to comply with Mastercard's strict security requirements to keep your data safe. You'll be pleased to know it is in the works and will be available soon. ### 1/5 — Can’t see billing session total *2023-05-19* Need to be able to see balance or total charged for billing session. Company sets limit per month and can’t see anywhere in app or online to check that balance. **Developer response:** Appreciate your feedback. We are currently working on features that we believe will meet your needs. We welcome this kind of feedback so please feel free to drop us a note in the app under Menu > Give Feedback. This way we can better understand your specific case. ### 1/5 — Error *2023-03-02* It constantly pops up with an error message, and no way to fix it **Developer response:** We'd really like to fix this for you. Would you mind sending us a note in the app under Menu > Give Feedback? Or, if it's easier update your review with more specifics such as the device you are using and the version of iOS you have on your phone. ### 1/5 — Smart data is garbage compared to predecessor. *2022-12-05* It is so bad that they’re rating system is broken. **Developer response:** Thank you for the candid feedback. We'd really like to understand what is not working. Please send us a note in the app under Menu > Give Feedback. Or, if it's easier update your review with more specifics. Either way it will be read by the entire team here. ### 1/5 — Awful *2022-10-12* We recently were forced to switch to this app by our credit card company. And I can say, we are not happy about it. Two things that make it very difficult. 1. Our old app had a library, were you would keep pictures of your receipts until the charge hit your card. This was AMAZING!!! Never lost a receipt. 2. Once the charge hit your card it would email you. AND it would automatically sync up to the picture you already had in there. Made coding so much easier. This app just seems very behind the times. Not to mention, it has an issue submitted 1 out of every 3 receipts. **Developer response:** We are sorry to hear that the app didn't meet your expectations. Our teams are working to continuously improve the app and make expense management easier for you. If you are still facing the issue with submitting an expense, please send us a note using the "Give Feedback" option in the app menu and we'll work on resolving this for you. ## Most praised reviews (6 highest-rated) ### 5/5 — Easy to use *2022-10-27* I love this app, it’s so easy to use **Developer response:** Thank you for your feedback, we are glad to hear that the app makes submitting expenses easier. ### 4/5 — So easy to use *2025-09-13* Great tool to keep expenses in line and up to date. Only thing I would like to see is a storage space for pending charge receipts. **Developer response:** Thank you for your feedback! We're happy to share that the team is actively working on receipt storage features, so keep an eye out for upcoming releases. ### 4/5 — Good app needs updates *2024-01-28* The app does well with very basic functions. Importing receipts causes the app to crash about half the time. Not having facial recognition is a real pain, especially when the app forgets the user ID. I like the app and the features, just need an update for a few items for the crashes to stop. **Developer response:** Thank you for your thoughtful review, you will be pleased to know that the team is actively working on the biometrics capability - so stay tuned! In terms of the receipt issue we believe it has been resolved. If you are still experiencing this issue, please drop us a quick note in the app under Menu > Give Feedback. This way we can better understand your specific case. ### 4/5 — Rating *2023-01-12* The app is very user-friendly, however, I have a few suggestions to make it much easier. 1) stay logged and or facial recognition. Having to sign in each time is old school. 2) would be great if you could take a picture of a receipt right out of the app, so you don’t have to search for it at the time you go to approve the expense. **Developer response:** Thanks for the feedback! We have both of your suggestions and many more features on our roadmap. The next updates coming: receiving a push notification on your phone if an expense gets rejected by your manager and creating groupings of expenses for submission. ### 2/5 — Convenient app with major glitch *2025-12-23* Convenient app with a major glitch: if I accidentally submit an expense before, for example, populating a field or attaching the receipt, I can’t go back and edit it myself but have to wait for our administrator to cancel the submission for me to resubmit. ### 2/5 — Password Management *2025-09-22* Why will it not let my phone autofill my password? The required password is complex, changes often and it’s a pain to log into. I don’t feel like filing my receipts and tracking my expenses needs this much security. Other than the login hassle, the app works as needed. **Developer response:** Thank you for your feedback, we are sorry to hear that the app didn't meet your expectations. We're happy to share that the team is actively working on alternative authentication methods, including biometrics capabilities, so please stay tuned for upcoming releases! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*