# Smart Fax: Easy Faxing App — user reviews > 112 indexed App Store user reviews of Smart Fax by Smart Mobile Apps FZCO, rated 4.10/5 from 192 ratings. - Source: https://appshunter.io/ios/app/smart-fax-easy-faxing-app/id1457998122/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-fax-easy-faxing-app/id1457998122.md - Rating breakdown: 5★ 145 · 4★ 5 · 3★ 1 · 2★ 2 · 1★ 39 ## What do users think of Smart Fax? Overall sentiment: mixed **Pros** - 🚀 Real estate business efficiency - 🚀 International communication - 🚀 Elderly assistance - 🚀 Digital paper trail - 🚀 Errand elimination - 🚀 Easy document merging - 🚀 Government form faxing - 🚀 Convenient scanning **Cons** - 🐛 Crashes and app failures - 🐛 Unreliable fax delivery - 💰 Expensive subscription model - ⚠️ Deceptive free trial - ⚠️ Lack of free faxing option - ⚠️ No fax number for receiving **Commonly reported bugs** - Faxes failing to send - App crashing on launch - Inconsistent fax status updates **Most requested features** - Fax delivery confirmation - Larger page limit for faxing - More transparent pricing options ## Newest reviews (10 of 112) ### 1/5 — Terrible *2021-11-08, version 3.1* It allowed me to send to faxes after I paid for full year and now screen goes blank and back to home page when I try to open it. Emailed company and have heard nothing. Do not purchase ### 1/5 — Doesn’t work *2021-10-25, version 3.0* Doesn’t actually work. It’s also over priced, and the 1 week trial is fake. It immediately charges you. ### 1/5 — No fax number to receive return faxes *2021-10-08, version 3.0* This app is awful. You’re not given a fax number to receive return faxes. Waste of money! Don’t buy!!! ### 1/5 — Terrible app do not use *2021-08-17, version 3.0* Sent an important fax, said fax sent, I happened to find folder of sent fax and said processing, i tried to find to no avail what that meant, kept checking for 2 days and finally i see fax sent failed. It should be able to tell this within minutes, i also had to spend 8.99 for a 1 week subscription to process the fax and only find out 2 days later i was ripped off send the fax never went. This company is playing off the name of FAX.PLUS and they add faxplus scanner but this is a complete different company. I downloaded and used FAX.PLUS and got confirmation my fax was received within 5 minutes. Steer clear of this app ### 1/5 — Trash *2021-08-16, version 3.0* Trash trash trash give me my $ back ### 1/5 — Useless *2021-06-30, version 3.0* Product timed out using iPad or I phone on internet or direct phone. Thanks for wasting my time. 32 pages too much? Tell me instead of causing me to waste half a day and taking my money too. ### 1/5 — Not helpful *2021-05-17, version 3.0* This app did not work. I paid for a week worth of faxing and none of the faxes went through but it would say “sent” then in the history log it would say “failed” or “processing”. One has been processing for 4 days. It doesn’t work. ### 2/5 — No proper status shown *2021-03-29* I’m not really sure if the fax sent or not. I can see it is sitting in the sent items but there is no information or summary to see showing successful delivery status or number of pages sent. It hasn’t given me much confidence. Could be better for the price. ### 1/5 — No Free Option *2021-03-25, version 3.0* No free option available even though it advertises as having a free fax option. ### 1/5 — Doesn’t Work *2021-02-18, version 2.9* Paid for this lousy app and it doesn’t work. It will not send a simple one page fax. I want my money back! ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2025-02-06* Don’t bother ### 1/5 — Vorsicht! Kein Sendeprotokoll oder FAXbestätigung! *2024-06-24* Es gibt kein Sendeprotokoll!!! ### 1/5 — Version payante exclusivement *2023-05-02* Contrairement à ce qui est écrit, cette app. est entièrement payante (version avec restrictions n’existe pas). Avis aux candidats. Et en plus, difficile à supprimer : avis à Apple. ### 1/5 — Scam *2022-09-19, version 3.3* I tried to use the app and they took my money and said error. I need a refund. ### 1/5 — Didn’t work at all *2022-06-02* Crashes when you hit send ### 1/5 — App is auto renewing and I want it gone! *2022-01-21, version 3.1* Don’t use this. ### 1/5 — EXPENSIVE *2022-01-08* I cancelled before 1st week was up. Tricks you into buying longer subscriptions. First faxes were supposed to be free but got tricked into buying one for a week at 8.99 whew. My mistake, but asks me every time if I want an annual one and makes it look like I can’t send a fax unless I agree - very tiny continue button. At least my one week mistake warned me and I didn’t fall for the annual one. Does not send a confirmation email so no idea if fax was received/sent - not good. One fax is still “processing” days later. Most unsatisfactory app I’ve ever had. Will be looking for a new one - not just because of poor quality and expense, but because I feel strongly that I do not want to support any app with such deceptive practices. Cheaper to buy a fax machine. ### 1/5 — App won’t open *2021-12-27* It worked well for a few weeks and now no longer opens! ### 1/5 — App doesn’t work *2021-12-02, version 3.1* Tried to download multiple times. Everytime I tap on the app to open, it immediately crashes. ### 1/5 — Too many fake reviews *2021-12-01, version 3.1* FYI to everyone looking at the reviews, most of these are obviously fake, skip all the reviews written by an author with a first and last name instead of a username ## Most praised reviews (10 highest-rated) ### 5/5 — Real estate *2025-12-23* My real estate business still runs on faxes for contracts and offers. With this app I can scan, sign, and send a counter-offer from my phone while at a property showing. I'm closing deals faster. ### 5/5 — International use *2025-12-22, version 4.2* Working with clients in Japan and Europe, where fax is still common for formal communications, was a logistical nightmare. This app solved it. It's the perfect solution for rare but urgent fax needs. ### 5/5 — Elderly assistance *2025-12-21* I'm helping my elderly relatives submit paperwork for pensions and benefits, which often requires faxing sensitive documents. With this app I can fax them on the spot without having to take their originals anywhere. ### 5/5 — Paper trail *2025-12-20* I love that I can download any fax I send as a PDF. This creates a perfect, time-stamped digital paper trail in my records, allowing me to have the confirmation and the exact document I sent saved right on my device. ### 5/5 — Errand Eliminated *2025-12-19* I had to fax something to my insurance company, and instead of driving somewhere, I used this app's scanner. It auto-cropped and enhanced the page, and I faxed it back immediately. Wonderful! ### 5/5 — Easy merging *2025-12-18* The best thing about this app is that I can combine a scanned signed page, a PDF from the cloud, and a photo from my gallery into a single, ordered fax. Before, faxing from different sources used to be impossible. ### 5/5 — Government forms *2025-12-17, version 4.2* We occasionally need to fax official forms to government agencies or banks. Maintaining a landline and a fax machine for this was absurdly expensive. This app eliminated that cost for us. ### 5/5 — Scan feature *2025-12-16* I needed to fax a document and I had no idea where to even find a fax machine. This app saved the day. I took a photo of the signed form with the scan feature, entered the number, and it was sent in under a minute. ### 5/5 — Fax *2021-01-20, version 2.9* My partners received faxes immidiately. ### 5/5 — Was hoping on the best *2021-01-20, version 2.9* And it was done. Received successfully --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*