# Smart Home Manager — user reviews > 1,131 indexed App Store user reviews of Smart Home Manager by AT&T Services, Inc., rated 4.80/5 from 463,134 ratings. - Source: https://appshunter.io/ios/app/smart-home-manager/id1258654743/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-home-manager/id1258654743.md - Rating breakdown: 5★ 397,208 · 4★ 42,129 · 3★ 12,157 · 2★ 3,061 · 1★ 8,579 ## What do users think of Smart Home Manager? Overall sentiment: neutral **Pros** - 👍 Smooth setup - 🚀 Great UI - 🔒 Helpful for monitoring and securing network - 🚀 Useful tools like speed testing and signal strength - 👍 Ability to control devices and set profiles **Cons** - 🐛 Buggy and unreliable app performance - 🐛 Inaccurate device connection status - 🐛 Profiles and scheduling features not flexible enough - 🐛 Frequent login issues and app crashes - 🐛 Lack of support for extenders and other network devices **Commonly reported bugs** - App getting stuck on loading screens - Incorrect device connection status - Profiles not working as expected - Login issues and account sync problems - Compatibility issues with newer iOS versions **Most requested features** - More flexible profile scheduling options - Ability to view and manage extenders - Better device identification and categorization - Improved troubleshooting and reporting tools - Seamless integration between app and router/gateway ## Newest reviews (10 of 1,131) ### 3/5 — Update? *2026-08-25, version 2.2506.248* App is telling to update an already updated app? Can’t log in to reset internet. And every time I click on the update icon in the app, it takes me to the review page. I thought it was forcing me to make a review. Still can’t get in. ### 3/5 — Ok *2026-08-24, version 2.2607.267* Ok ### 4/5 — Works! *2026-08-23, version 2.2607.267* It takes a learning curve though that’s why it’s only four stars. I’m still learning it and I wish we could just limit devices to the number of hours a day instead of having a downtime ### 5/5 — Y *2026-08-19, version 2.2506.248* Y ### 3/5 — Internet service *2026-08-19, version 2.2607.267* Internet connected after out 3x in 7 days. Promise to set appt. for Tech to finish installment. No word. Still don’t have internet service for my Laptop, cable or alarm. ### 1/5 — Complete trash *2026-08-19, version 2.2506.248* Cant even use it anymore because now you have to have a phone update I dont have. Great job. Thanks. ### 3/5 — Bug found in app *2026-08-19, version 2.2607.267* The app is great for pretty much everything, but there is a weird bug that won’t let me unblock a device that was previously blocked, don’t know if it’s a mobile only glitch. ### 5/5 — Technician *2026-08-18, version 2.2607.267* Mike was a wonderful Tech today he came in and helped her the job done today I love AT&T ### 5/5 — kk *2026-08-18, version 2.2410.230* kk ### 5/5 — Internet *2026-08-18, version 2.2607.267* Awesome app ## Most critical reviews (10 lowest-rated) ### 1/5 — 8.99/ a WEEK *2026-08-25, version 2.2607.267* Absolutely asinine to charge 8.99 for a week then refuse a refund 10 seconds after mistakenly purchasing. 0/5 stars ### 1/5 — Bad *2026-08-24, version 2.2409.226* Not a fan of app ### 1/5 — NO *2026-08-24, version 2.2607.267* KEEP PUTTING MY CORRECT PASSWORD AND IT WONT CONNECT ### 1/5 — Horrible app, looking to switch providers *2026-08-23, version 2.2607.267* This app is terrible. I moved out of a third floor apartment in Florida in August with no Elevator and by far the worst part of my moving experience was trying to set up my Wi-Fi at my new address through this app. The Chatbot is useless and tells you to go to places in the app that don’t exist. When you go online to to get support everything directs you back to the app. When trying to set up my new system, when I hit get started, the app goes to a solid white screen and get stuck and I have to close out of the app to be able to get to anything. There are times I open the app and the sign in button does not work and when this happens, I have to delete the entire app and re-download it. I am a 27-year-old with a business degree and a 4.0 GPA, I can’t imagine what suffering elderly people are going through when they have to use this horribly designed app. ### 1/5 — This sucks *2026-08-22, version 2.2506.248* Gutfchuu ### 1/5 — Me *2026-08-22, version 2.2506.248* 1 ### 1/5 — New Gateway Arrived - Requires IoS 17 or later! *2026-08-22, version 2.2512.257* After days of struggling with my internet, and hours and hours on the phone, I finally got my plan changed and a new Gateway. It arrived late, I went to set it up, followed the instructions, and opened up the app. Mind you, TODAY I was logged into the app. No problem. Get my gateway and get ready to set it up: “Update the App!” Go to update, and I can’t because I have an older phone. Unbelievable. Now I’m back on the phone for hours waiting for tech support because if I have to have an App that I cannot use to activate the Gateway, I am going to be absolutely livid. Will update if this turns out to not be the case. Regardless, AT&T, you AI partner or whatever isn’t going to worth anything, and it’s not worth alienating your customers for ‘updates’ that aren’t worth anything. ### 1/5 — Why 2 apps for at&t *2026-08-21, version 2.2607.267* Need 2 apps for at&t internet. Will I need a third for tv???? ### 1/5 — Worst app ever. *2026-08-20, version 2.2607.267* AT&T a multi billion dollar company that cannot produce a decent app to troubleshoot my WiFi. It’s always down. This apps sucks!!!!!! ### 1/5 — None *2026-08-19, version 2.2502.242* None ## Most praised reviews (10 highest-rated) ### 5/5 — Danny *2026-08-25, version 2.2607.267* This is an excellent way to control internet in your home. It definitely cuts down on the legwork. ### 5/5 — Home *2026-08-23, version 2.2607.267* Home ### 5/5 — Daniel (Pat) *2026-08-23, version 2.2607.267* He was top notch ❤️👍 ### 5/5 — Great App *2026-08-22, version 2.2412.231* Love the helpfulness and convenience of this app for the whole family! ### 5/5 — Carson’s wifi *2026-08-22, version 2.2607.267* Good ### 5/5 — CHINGAOOOOO *2026-08-21, version 2.2607.267* By far the best home mana I’ve ever had. Way better than Joe Espada!! ### 5/5 — Great service *2026-08-21, version 2.2607.267* The technician was very professional and competent ### 5/5 — Cheap Internet service *2026-08-20, version 2.2607.267* Good morning good afternoon good evening I would like to say I am very extremely Impressed with AT&T reliable very reasonable not expensive at all their Internet services. I am very happy on everything that I have. I highly recommend anyone to use the the Services the Services is great. I left Xfinity to come to AT&T because AT&T was way cheaper than Xfinity. They offered me a better price than Xfinity. I will never go back to Xfinity. I am very happy with AT&T Services. at a very reasonable price I recommend anyone that’s what Xfinity make your switch today. You will be so happy and so pleased and amazed with AT&T cheaper prices you will be happy. Like I’m a very happy Customer. I’m glad I made the switch. Have A Great Day, everyone. ### 5/5 — Great *2026-08-20, version 2.2607.267* I love AT&T. They always provide great service. Thanks ### 5/5 — Rápido *2026-08-19, version 2.2607.267* Fácil de usar --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*