# Smart Home: Remote Control App — user reviews

> 41 indexed App Store user reviews of Smart Home by DINO-MAT d.o.o., rated 4.20/5 from 283 ratings.

- Source: https://appshunter.io/ios/app/smart-home-remote-control-app/id6745099009/reviews
- App overview in markdown: https://appshunter.io/ios/app/smart-home-remote-control-app/id6745099009.md
- Rating breakdown: 5★ 213 · 4★ 16 · 3★ 3 · 2★ 4 · 1★ 47

## What do users think of Smart Home?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient home control

**Cons**

- 💰 Deceptive pricing and hidden charges
- 🤔 Confusing with similar free app
- 🤯 Difficult to get refunds
- 🙄 Doesn't work as expected

**Commonly reported bugs**

- Crashes and freezes
- Compatibility issues

**Most requested features**

- Alternative payment options
- Better setup and connectivity

## Newest reviews (19 of 41)

### 1/5 — 詐騙

*2025-07-30, version 1.4*

非LG官方APP

### 1/5 — Deceptive

*2025-07-28, version 1.4*

NOT FREE

### 1/5 — App cobrou sem eu assinar o plano ou escolher opção de pagamento.

*2025-07-28*

App cobrou sem eu assinar o plano ou escolher opção de pagamento.

### 1/5 — Scam. Not LG

*2025-07-28, version 1.4*

This is not genuine

### 1/5 — Me cobrou e mesmo cancelando foi debitado. Quero o reembolso

*2025-07-28*

Aplicativo cobrou e mesmo cancelando foi debitado, solicito reembolso

### 1/5 — SCAM

*2025-07-24, version 1.4*

doesnt work and it charged me 999pesos

### 1/5 — Aplicativo cobra sem a gente querer

*2025-07-24*

Aplicativo cobrou sem eu ter feito a compra, preciso do reembolso

### 1/5 — 환불어떻게해요?

*2025-07-24*

이런 그지같은 앱이있네요 환불해주세요

### 1/5 — Bad app

*2025-07-23, version 1.4*

Poorly designed. Not user friendly. It endlessly offers things that I don’t want and makes it difficult for me to find what I do want.

### 1/5 — Horrible Setup Process

*2025-07-22, version 1.4*

QR scan does not work successfully. Complete waste of time for set up.

### 1/5 — 이거뭐죠??

*2025-07-22*

Lg앱인줄 알고 깔았는데 하는거 없이 매주9900원씩 결제됨 당장 환불해주세요

### 1/5 — Deceptive App charge

*2025-07-19, version 1.4*

I also was charged 20$ unknowingly for this app. All of the sudden it said I had an active subscription.. will be seeking refund

### 1/5 — 這不是LG的App

*2025-07-18, version 1.4*

這個需要付費下載掃臉後馬上扣款$190

### 1/5 — Não fiz a compra

*2025-07-17*

Foi feito o desconto do valor sem que realizá-la. Preciso cancelar.

### 1/5 — Scam app

*2025-07-17*

This app is a scam app. Do not install it.

가짜앱입니다. 사기앱이에요

### 1/5 — Horrível

*2025-07-17*

O aplicativo é todo em inglês e não tem como mudar o idioma, fora que já pagamos uma fortuna no eletrodoméstico para ter IA e ainda precisa pagar 30 reais mensais em aplicativo 🤡

### 1/5 — 이거뭔데 그냥 결제가 되나요?

*2025-07-15*

구독 결제 환불해주세요

### 1/5 — Not an LG product

*2025-07-13, version 1.3*

This is not LG ThinQ. The logo is made to look similar. When you install the app you are directed to an in-app purchase option for $5.99/week. Be very careful giving access to your network/bluetooth devices.

### 1/5 — 짝퉁앱 ㅠㅠㅠ / 엘지는 머하세요!!ㅜㅠ

*2025-07-04*

엘지씽큐 깔려다가 서둘러서 깔고 다음다음 누르다가 결제됐는데 이거 뭔 짝퉁이에요!! 바로 결제되고ㅠㅠ 결제된다고 뭐 특별한 기능 하나 없어고ㅠㅠㅠ 진짜 이거 사람들 돈 뜯어 먹으려고 이런앱 깔고 하시나요???!!!!!!!!!!!!! 사기치지 마세요!

## Most critical reviews (10 lowest-rated)

### 1/5 — Refund

*2025-08-19, version 1.5*

Been sending emails to cancel my subscription since i made it by mistake. Never used the app.

### 1/5 — Fraude

*2025-08-12*

Fez cobrança indevida e nao da reembolso

### 1/5 — Cobrança indevida

*2025-08-04*

So de entrar no app ele ja ms cobrou! Quero meu extorno!

### 1/5 — Cobrança indevida

*2025-08-04*

Não existe a informação de que o aplicativo é pago, a cobrança é feita no cartão sem nós sabermos.

### 1/5 — App me cobrou sem eu comprar

*2025-08-03*

Cobrança indevida

### 1/5 — Scam attempt

*2025-08-03, version 1.4*

Developer is NOT LG. Do NOT Download Will ask you to pay 999, and ask to discover your other network devices

### 1/5 — Péssimo

*2025-08-03*

Fez cobrança indevida

### 1/5 — FRAUD ALERT!

*2025-08-02, version 1.4*

I wish I could give zero stars! Changed my Apple Pay when I tried to download and it has no way to contact app support. I need my refund

### 1/5 — Won’t work

*2025-07-31, version 1.4*

Not worth the time and money.

### 1/5 — Impossible…

*2025-07-30, version 1.4*

…To install the LG ThinQ app on my phone for my two kitchen appliances-so screw it.

## Most praised reviews (4 highest-rated)

### 5/5 — Great smart home app!

*2025-06-08, version 1.1*

Easy to use and super helpful. I can control all my LG devices from one place. Works smoothly and makes daily life more convenient!

### 5/5 — Good app

*2025-06-07*

Quite a good app, it has made my life at home much easier, thank you!

### 5/5 — Lainey

*2025-06-06, version 1.1*

Good

### 2/5 — LG Washer

*2025-08-02, version 1.4*

No easy to set up

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*