# Smart K — user reviews > 31 indexed App Store user reviews of Smart K by Hangzhou Konke information technology LTD., rated 1.70/5 from 18 ratings. - Source: https://appshunter.io/ios/app/smart-k/id1113940650/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-k/id1113940650.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 14 ## Newest reviews (17 of 31) ### 1/5 — Don’t work Scenes *2020-02-14, version 4.2.0* Scenes not work ### 1/5 — Poor usability and crashes adding plug *2020-02-12, version 4.2.0* The app has bad ux and after last update it remove all devices and also it crashes when trying to add a new device. Not even the happy path works. ### 1/5 — Horrible *2019-10-23, version 3.2.1* This app is the worst AND support is nil. ### 1/5 — English app version doesn’t work *2019-08-23, version 3.2.0* I like the plugs and have had them working for a couple of years now, but the Chinese app version is a little challenging sometimes, so decided to try the English app (not surprising😊) but it wouldn’t connect to the plugs - oh well, they still work well with the Chinese app ### 1/5 — Terrible app for English *2019-06-21, version 3.1.0* Only Chinese app works for us in Australia but the app is all in Chinese and terrible. Please fix the English app or add English option into the Chinese app. Regretful purchase. ### 1/5 — Fix English version for miniK *2018-12-14, version 2.4.0* As many have said, chinese works, but English shows offline. The new English app also works with google home, but Chinese one does not. Please either add google home support to Chinese, or add miniK support to English. It’s as if you are running two backend systems. ### 1/5 — Mini/Mini Pro K *2018-09-01, version 2.1.0* You sell the Mini/Mini Pro K, but you haven’t added to this app? ### 1/5 — English version doesn’t work *2018-07-30, version 1.9.0* Please fix the English version is not working at all. ### 1/5 — English version doesn’t work *2018-07-08, version 1.9.0* Everything was fine with the Chinese version (except I had to guess what the buttons meant). I was so excited when the English version was released, but it doesn’t work with any of my plugs and now they’re all useless! Please fix this! ### 1/5 — In Australia this app doesn’t work but Chinese one does? *2017-12-27, version 1.7.1* I have the same issue. It sort of tries to work and finds them once reset but then says they are offline but Chinese app works fine but just can’t read the text :( ### 1/5 — English version faulty *2017-12-17, version 1.7.1* Would not hold connection to mini us, completes setup but instantly loses connection afterwards. Used Chinese one as previous review suggested, some guess work through the menus is helped by previously using the English version. Chinese app successfully connected and holds connection. ### 1/5 — Dose not work *2017-12-14, version 1.7.0* This product is not user friendly. My smart plug dose not connect to smart k app in iPhone. Still not work ### 1/5 — Use Chinese Version *2017-09-29, version 1.6.0* You are able to setup miniK but connection is dropped straight after, if you setup using the Chinese version all works as it should, you just need to guess some of the menus etc, please get it working correctly as the log and some other things I cannot read and need to. ### 1/5 — Not working *2017-05-15, version 1.6.0* I was using the Chinese app till I saw the english one. But none of my many smart k devices will reconnect to the new app after reconfiguring them. ### 1/5 — App not working *2017-04-26, version 1.6.0* App will configure but will always say off-line, Will not work with English version of the app but will work with Japanese version of the app. ### 1/5 — Bad bad bad *2017-04-24, version 1.6.0* Total waste of time. Device gets configured but shows offline all the time even though everything is connected. Have spend good few hours but with no results. ### 1/5 — Works only occasionally *2017-04-07, version 1.6.0* When it works it's a useful product. Unfortunately, it disconnects from the network too frequently and reconnection time consuming and often fails. A home security system that is frequently off line is worthless. Appears to be a Chinese company and customer service offers no assistance. Basically a costly throw-away. ## Most critical reviews (10 lowest-rated) ### 1/5 — Will not recognizing my plugs *2026-03-02, version 4.6.0* Does not recognizing the adapters for wall plugs after installation making The wireless adapter is useless. Do not waste your money on this junk. ### 1/5 — Have they stopped supporting this? *2025-05-18, version 4.6.0* All devices have disconnected. Can’t re-connect. Deleted and reloaded app, still will not connect. Useless. ### 1/5 — Updates *2025-03-31, version 4.6.0* Over 4 years and no updates, item will just won’t find network. This product and support is lame Should be negative stars ### 1/5 — Trash *2025-01-17, version 4.6.0* Account not found… bad app 🤬 ### 1/5 — Não funcionou no iOS *2024-11-14, version 4.6.0* 0 ### 1/5 — Privacy *2022-07-05, version 4.6.0* This app requires PRECISE location in order to use there products… That means the exact precision location of your own home. Don’t use this app!! ### 1/5 — privacy risk and doesnt work *2022-01-02, version 4.6.0* this cannot find any of my smart kk original WiFi plugs. and the app now requires a cloud login and claims to need my precise location in order to work at all. the original app didn't need login or location settings m order to work. and thus this feels like it's become yet another tentacle of the cancerous strongman running china. ### 1/5 — Can not add my mini k. Sv 1.1.3. Hv 1.0.6 *2021-05-02* Can not add my mini k. Sv 1.1.3. Hv 1.0.6 ### 1/5 — This is really bad *2021-01-14, version 4.6.0* Tried connecting a smart LED and I couldn’t even get past the second menu. It says there’s no connection to WLAN and doesn’t go anywhere from there. Using the Chinese app it was easy and got the job done. English app is nothing but a joke. Don’t waste your time or data downloading it. ### 1/5 — Buy another brand *2020-02-17, version 4.2.0* App keeps crashing when trying to add a device. ## Most praised reviews (3 highest-rated) ### 5/5 — Scene keep light turned on until no movement *2020-11-29, version 4.6.0* Scene construction should had an option to reset execution if trigger any time before execution happens. So once somebody access a room and scene turn light on. It will keep turned on util no movement at room (no trigger event) for example.... “5 minutes”. So any time light will be turned off util was nobody at room for time length. A função de ligar lâmpada após movimento e desligá-la uma única vez após determinado tempo sem movimento... não funciona. Pois após a lâmpada ser ligada devido a uma movimento no quarto a execução final após tempo determinado acontece independente de novas desencadeamento de cena. Engenheiros da konke bastam atualizar o firmware para interpretar uma nova configuração de cena: reset execução de cena (“Exemplo”) após novo acionamento desta cena. Isso permitirá a lampa de manter ligada e desligar somente se não houver ninguém no ambiente após tempo determinado para execução (desligar lâmpada). Melhoramento traria uma infinidade de novas aplicações e recursos paras as cenas. ### 5/5 — Mini pro *2017-12-24, version 1.7.1* The mini pro wifi plug is great, but the English version doesn’t work in Australia. I set up the Chinese version using the QR on the packet instruction (also in Chinese) and I am able to operate OK. Please get the English App working so these units are global friendly. Garry Wight ### 3/5 — Chinese version works English doesn't *2018-01-07, version 1.7.2* The Chinese app has some parts in English. It is possible to figure out, easiest way if you don't read Chinese like me is to use another phone with the visual google translate app to read the menus. I have learnt the symbols for plug open and closed so I can see if my plant watering system is working when I am away. Get the English version working and I would buy more! Tom --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*