# Smart Lights, Wi-Fi — user reviews > 86 indexed App Store user reviews of Smart Lights, Wi by Legrand, Inc., rated 3.30/5 from 222 ratings. - Source: https://appshunter.io/ios/app/smart-lights-wi-fi/id1418021712/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-lights-wi-fi/id1418021712.md - Rating breakdown: 5★ 103 · 4★ 22 · 3★ 6 · 2★ 14 · 1★ 77 ## What do users think of Smart Lights, Wi? Overall sentiment: mixed **Pros** - 👍 Easy setup and installation process - ⏰ Effective scheduling and automation features - 🎨 Simple scene creation for grouped controls - 💰 Competitive pricing compared to alternatives - 🔧 Responsive and helpful customer support (Scott) - ⚡ Manual switch functionality always works - 🌅 Sunrise/sunset automation works reliably - 📱 User-friendly app interface (when working) **Cons** - 🐛 Frequent connection drops and offline errors - 🐛 App crashes and becomes unresponsive - ⚠️ Inconsistent device recognition in app - 🔌 Poor WiFi compatibility (5GHz issues) - 🔄 Requires frequent resets and reconnections - 📍 Excessive location/personal data collection - 🔐 Unreliable Alexa integration - ⏱️ Slow app response times (2+ seconds) - 🔑 Persistent login/authentication issues - 🎯 Scenes frequently fail to execute - 🔄 Doesn't reconnect after power outages - 📸 QR code requirement impractical for wall-mounted devices - 🔊 Unrefined mechanical switch sound **Commonly reported bugs** - App crashes on launch or returns to home screen - Device shows offline despite being connected to network - Cannot add devices after app updates - Camera function for QR code scanning fails - Location save error preventing app access - Scenes don't execute on schedule - Scenes only work intermittently or one-time - App doesn't display current switch state - Alexa shows device as unresponsive - App requires constant re-authentication - Verification code never received during setup - Device won't pair after multiple attempts - App incompatibility with iOS 17+ - Jailbreak detection false positives - Scenes broken after WiFi system migration **Most requested features** - Push notifications for automated scene triggers - Status indication showing if switch is ON/OFF in app - Simplified timer setup without requiring scenes - Better 5GHz WiFi support - Improved firmware update process - Automatic reconnection after power loss - Alternative setup methods besides QR code scanning - Simplified scene creation interface - Google Assistant compatibility improvements ## Newest reviews (13 of 86) ### 2/5 — Connecting with Alexa unresponsive *2025-04-26, version 3.0.2* Sometimes it works and sometimes it doesn’t. It’s frustrating. And yes I did check and make sure everything is updated. I use another brand Tp-link control with lights and have no issues. ### 4/5 — Great product *2024-10-26, version 3.0.2* I have had it for over a year. I have not had any problems with this product. ### 2/5 — Too buggy : ( *2024-10-10, version 3.0.2* App is not stable. Cannot turn on or off my lights. Keeps saying device is offline. ### 4/5 — Seems to work fine! *2024-04-14, version 3.0* Easy set up. Works well. ### 2/5 — Cant add devices after the update *2023-11-12, version 3.0* The camera doesn’t work to add devices. Reinstalled and reset camera settings it still doesn’t work. ### 2/5 — Lousy App and product *2023-10-15* I bought a new house a month ago with several smart devices installed (doorbell camera, smart locks, garage door, range,etc) The only devices that were problematic were these Legrand switches. The developer installer claims it possible our internet service, which was wireless,so we changed to wired fiber optic. Everything else worked fine on the new internet except the Legrand switches. Mind you, they work well manually but these are supposed to be smart switches They then changed out the switches and I eventually got them to work on my phone. However, the App is slow. It takes about 2 seconds to respond. It’s barebones, it has no cool features like my previous smart switches which cost a lot less. Two days after, it asks me to sign in. Alexa don’t seem to recognize them ( I haven’t worked much on that yet). I would not recommend these to anyone. PS is it just me or does anyone else hate the sound of the switch when it turns on or off? Others have a refined tick but this sounds more clunky. ### 3/5 — Works on 2.4 GHz only *2023-07-21, version 2.7.7* Smart switch only connects to 2.4 ghz WiFi network, had to disable 5 ghz network on the router for the switch to connect. This info should be included in the setup instructions. ### 3/5 — Smart switch *2023-04-16, version 2.7.7* Works great, but it’s hard to do the settings ### 4/5 — Smart switch *2022-11-22, version 2.7.7* Relatively easy to install. Timer setting took awhile to figure out. ### 3/5 — Makes me log in senselessly *2022-11-18, version 2.7.7* Seriously, why? It’s my phone. I have no idea what your threshold is, but it’s too short. ### 5/5 — Easy!!! *2022-11-12, version 2.7.7* This system is very user friendly. I just started using it and set up is very simple. I highly recommend it. ### 5/5 — Legrand is top notch *2022-11-06, version 2.7.7* My go to brand for anything electrical.. always make products you can trust. I’m using my smart switch to control my outside lights every night without having to think about it. ### 5/5 — For Post lights *2022-10-24, version 2.7.7* Old wiring in older house. Had to work around wiring schematic but once connected, this has been a breeze for a not so techie person ## Most critical reviews (10 lowest-rated) ### 1/5 — App thinks stock phone is jailbroken *2024-12-09, version 3.0.2* Can't open app. Get an error message. Restored phone and can't use app. ### 1/5 — Doesn’t work *2024-07-20, version 3.0.1* I have used the app for about a year. Now, this summer, nothing! I go to the app to open it, and it just goes back to my Home Screen. I have to have my husband turn on the lights with his app ### 1/5 — Serious issue with app. *2024-03-26, version 3.0* This fails far more often than it works. I recently change my Wi-Fi and getting this app to connect has been absolutely ridiculous! After hours of messing with it, I finally got it to recognize my Wi-Fi but it crashed again after trying it once. All this was done using only 2.4 vs 5g, so that wasn’t the issue. They really need to work on these issues with more frequency updates. Super disappointed in Legrand and will never purchase any of their smart products again! ### 1/5 — app won't open now and says can't save location *2023-09-28, version 2.7.7* has worked fine for a couple years but suddenly i can't use the app anymore. it asks for postal code, i hit save, and it errors and says can't save location information and to try again later. i'm on ios17.0.2 and app says it's latest version so this is crap. ### 1/5 — Keep asking for postal code *2023-09-28, version 2.7.7* It was working okay, but today the whole app break down, every time I tried to open the app, it keep asking for entering the postal code but keep saying the location is not saved, doesn’t allow me to control my lights any more! ### 1/5 — Work once in a blue moon *2023-03-06, version 2.7.7* Switch works great, but most of the time nothing you change in the app affects the light and Alexa always says “Device is unresponsive” ### 1/5 — Constantly loses connection and requires reset *2023-01-29, version 2.7.7* I have had 3 separate Legrand smart switches. They all pair, work for a few days and then lose connection, requiring me to reset the unit. After doing this several times, I finally gave up and just got smart light bulbs instead of smart switches. Stay away from Legrand smart switches and this app ### 1/5 — Can’t setup *2022-05-26, version 2.7.6* I don’t have the QR code for the light and apparently this is the only way this app works. I don’t generally let apps use my camera and I don’t like it using my location. It shouldn’t be necessary. ### 1/5 — QR code? *2022-03-03, version 2.7.5* Maybe someone can explain how you take a photo of a QR code on a device installed inside a wall?? App is horribly buggy as well. ### 1/5 — Terrible *2022-01-01, version 2.7.5* Never even received a verification code to my email and unable to continue setup ## Most praised reviews (10 highest-rated) ### 5/5 — Home owner *2025-01-01, version 3.0.2* Works great, I am going to be purchasing a lot more. Good price compared to other brands . ### 5/5 — Love this app *2024-03-31, version 3.0* Love being able to control lights from anywhere. Easy to set up light schedule as well! ### 5/5 — Wifi outlet *2023-12-25, version 3.0* Purchased for my Xmas tree so far it’s perfect ! ### 5/5 — Update is much better! *2023-11-05, version 3.0* When originally using the app it was functional but not super responsive for controlling fixtures. Recently a full update came out (~Nov 2023) it revamped the UI and seems the devices respond a lot faster and I’ve stopped complaining about the app. Thanks devs! ### 5/5 — good *2023-11-05, version 3.0* pretty good app take a bit to get used to ### 5/5 — Great *2023-09-28, version 2.7.7* Great ### 5/5 — Light thing *2023-04-11, version 2.7.7* Works. I like the program function. ### 5/5 — Smart Lights *2023-02-24, version 2.7.7* This Legrand product lives up to their reputation. Easy to set up. Once it is programmed, you don’t have to touch it. ### 5/5 — I just hooked it up and it’s working right now. *2022-12-17, version 2.7.7* I’m turning on a small heater in the boat engine compartment. ### 5/5 — Love! Love! Love! *2022-12-13, version 2.7.7* Easy to install and easy to use in the app. I use the plug ins and outdoor GFCI for all my Holiday lights. I also use them for my backyard and a few interior lights. Thanks Legrand for putting out a great product and it is cheaper and easier to use then Lutron. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*