# Smart M-Air > Remote control application for compatible air conditioners via smartphone. (iPhone/iPad app by MITSUBISHI HEAVY INDUSTRIES THERMAL SYSTEMS, LTD..) - Source: https://appshunter.io/ios/app/smart-m-air/id1488902826 (this page in markdown: same URL + `.md`) - Developer: [MITSUBISHI HEAVY INDUSTRIES THERMAL SYSTEMS, LTD.](https://appshunter.io/developer/1217733912) - Category: Lifestyle - Price: Free - Rating: 1.42/5 from 266 App Store ratings · 127 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 64 MB - Languages: Belarusian, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French and 23 more - Released: 2020-11-03 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/smart-m-air/id1488902826/reviews.md ## What is Smart M? By installing a special application on your smartphone or tablet device, you can operate the air conditioner at home or from outside. [System Requirements] ・ iOS 15 ~ 26 iPhone [Caution] ・To use it, you need to purchase a connectable air conditioner and wireless LAN interface separately.Internet connection environment, communication cost, installation and construction cost are separately required.You will also need to download a dedicated app ( iPhone Is AppStore). (The application is free.) ・You can use it only within the communication range of a smartphone device. (Communication fee will be charged separately.) The service may not be available depending on the communication conditions or usage conditions. ・You need to register the device to Smart M-Air application before using it. ・Specifications and designs are subject to change without notice. ## Key features - Remote air conditioner operation - Control from inside or outside home - Requires compatible hardware - Internet connection needed - Device registration required ## Recent user reviews (10 of 127) All indexed reviews: https://appshunter.io/ios/app/smart-m-air/id1488902826/reviews.md ### 1/5 — Very slow and often unresponsive *2026-08-22, version 1.4.008* For a while the app worked ok, was a bit slow but recently it has started to get worse. Often when loading the app none it will not load the status of any of the units nor can you control the aircon from the app, several times reloading doesn’t help and it sometimes takes about 15 to 20 minutes to even send a control to one of the units after which the app will be stuck on waiting for a status update from the unit. Major improvements are needed in the performance of the app or server side at Mitsubishi or both. ### 1/5 — Dreadful *2026-08-20, version 1.4.008* The clunkiest app in the world… please update ### 1/5 — Worst app on app store *2026-08-17, version 1.4.008* How can such an app be released? Please develop a proper one and learn from Daikin we-paid extra for this bs. ### 2/5 — Glitchy *2026-08-14, version 1.4.008* Took a long while to setup. Not long after it stopped working so I had to wipe it and start again. Very poor SW from such a reputable company. Disappointed as we paid extra for the wifi-enabled model. ### 1/5 — Very poor app *2026-08-09, version 1.4.008* When it works it is very slow and communicating with units, most of the time you just get the spinning wheel and nothing else. For a large company the reliability of this app is very poor and not fit for purpose. If you are looking to control your units with an app, I would recommend you look elsewhere with better reliability ### 5/5 — Great app *2026-08-06, version 1.4.008* Works as intended no idea why it has a low rating good to be able to turn on the air conditioner when leaving work to get home to a warm house ### 1/5 — Shamefully bad *2026-08-04, version 1.4.008* Everything other reviewers have said - this is the worst app on my phone by a mile. Mitsubishi can afford to pay for proper app developers. Whoever designed and built this should start again. Preferably in another company. I won’t recommending Mitsubishi to others and I hope management wake up to the damage this is doing to their brand. ### 1/5 — Slow and Unresponsive *2026-07-29, version 1.4.008* This is hands down the worst app I’ve ever used. Clunky and slow. It’s not even like it has a load of fancy features to warrant it being clunky. I got air con I could control with an app - had I known how useless the app was I never would’ve gone for this air con. Absolute let down. ### 1/5 — Shockingly bad *2026-07-25, version 1.4.008* I’d give this zero stars if I could, it’s the worst app I’ve come across. Having so many problems linking the units to the app, now can ‘read-only’ on two of them as get a ‘temporary communication error’. I’d prefer they had no app than this rubbish that has caused no end of frustration since getting the air con units installed. Stick to the remotes, at least they work and have more functionality than this worthless app. ### 1/5 — Hard to believe *2026-07-25, version 1.4.008* It’s hard to believe that in this day and age a company that big could make such a hopeless app. Eisaku Ito must not have these a/c in his house. I would have put Panasonics in if I had my time again, their remote app is great ## Frequently asked questions about Smart M ### What are the system requirements for Smart M-Air? Smart M-Air requires iOS 15 or later on an iPhone. You will also need to purchase a connectable air conditioner and wireless LAN interface separately. ### Does Smart M-Air require an internet connection? Yes, an internet connection is required to use Smart M-Air. Communication costs may be incurred separately. ### Can I use Smart M-Air without a compatible air conditioner? No, you must purchase a connectable air conditioner and wireless LAN interface separately to use Smart M-Air. The application itself is free to download. ### How do I start using Smart M-Air? Before using Smart M-Air, you need to register your device within the application. Ensure you have the necessary compatible hardware and an internet connection. ### What is the user rating for Smart M-Air? Smart M-Air has a rating of 1.4 stars from 266 ratings, indicating a generally negative user sentiment. ### Is Smart M-Air available on Android devices? The provided system requirements specify compatibility with iOS 15~26 iPhones. There is no mention of Android support. ### How often is Smart M-Air updated? The latest version of Smart M-Air is 1.4.007, which was last updated on May 27, 2026. This suggests infrequent updates. ### What is the age rating for Smart M-Air? Smart M-Air has an age rating of 4+, making it suitable for users aged 4 and above. ## Version history (last 2 releases) ### 1.4.008 — 2026-07-02 In this version, we have made the following support. - You can now log in using your Google, Facebook, or Apple account. ### 1.4.007 — 2026-05-27 In this version, we have made the following support. -Support for iOS14 has ended. ## More apps by MITSUBISHI HEAVY INDUSTRIES THERMAL SYSTEMS, LTD. - [冷熱データ](https://appshunter.io/ios/app/id1217733913) - [M-air Pro](https://appshunter.io/ios/app/m-air-pro/id6474228865) All apps by MITSUBISHI HEAVY INDUSTRIES THERMAL SYSTEMS, LTD.: https://appshunter.io/developer/1217733912 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*