# Smart Piano - Play in minutes — user reviews > 135 indexed App Store user reviews of Smart Piano by Xiaoyezi Beijing Technology Co., Ltd., rated 2.80/5 from 155 ratings. - Source: https://appshunter.io/ios/app/smart-piano-play-in-minutes/id1267703721/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-piano-play-in-minutes/id1267703721.md - Rating breakdown: 5★ 54 · 4★ 8 · 3★ 11 · 2★ 11 · 1★ 71 ## What do users think of Smart Piano? Overall sentiment: negative **Pros** - 🚀 Helped learn quickly - 👍 Amazing app, helps a lot - 👍 Teaches by led lights - 👍 Great for beginners - 👍 Convenient to use **Cons** - 🐛 Glitchy, crashes often - 🐛 Login/account issues - 💰 Expensive music purchases - 🔒 Lack of support/account recovery - 🐛 Connectivity problems **Commonly reported bugs** - Login/account creation issues - Purchased music not showing up - Connectivity problems with devices - App crashing on certain actions - Incompatibility with newer devices **Most requested features** - More free/affordable music options - Ability to import/use own sheet music - More song variety (jazz, blues, etc.) - Improved song recommendation system - Better user account management ## Newest reviews (16 of 135) ### 4/5 — Would have been 5 stars😔 *2024-12-26* This would have been five stars if there was more free songs, and more in general in this app. I am a beginner, but some on the “level 1” music is still hard for me. Please try to fix these things. ### 4/5 — Выражаю благодарность за проделанную работу *2024-08-27* Жду обновление приложения, мало композиций. Прошу добавить Enaudi. Так же надо добавить в функции поделится, другие приложения, кроме face book. В остальном претензий нет, молодцы. ### 3/5 — I can’t share my records. *2024-05-24, version 4.4.0* I can’t share my records. ### 4/5 — Good app but need new sheets *2023-05-06* The app is great but the music sheet do not follow current trends ! Even the ones that cost money We need some new trending piano music please ### 1/5 — Confusing *2023-04-27, version 4.3.1* I don’t even know how to sign up to use the app. I have two lines to type on but nothing says what to put where. This blows. ### 1/5 — Won’t let me make an account *2023-04-19, version 4.3.1* Just bought a piano from them and I tried making an account. It won’t let me, saying it’s not the right format. Bought the piano because of app integration to teach my young one how to play. Both iOS and Android app won’t work. Now stuck with a just a regular piano. Not really a smart piano and beats the purpose of buying this piano. Hopefully they update the app but like some people have said, good luck since they rarely do. ### 1/5 — The app simply doesn’t work *2023-04-17, version 4.3.1* Can’t even create the login ### 1/5 — Would have given 5 stars *2023-03-18* I would have given this app 5 stars if it was still working! I bought this a couple of years back and since I’ve been moving around the last couple of years I’m just now settled enough that I plugged the thing back in to start practicing again like I used to with this app. But oh! To my surprise! I can’t even log in! I’ve sunk money into a lot of songs in this app also and it just seems like I got one over on me. I even tried to update my password twice! Now it keeps telling me I can’t login because it’s not the right format! This is ridiculous and I would love if this were to get fixed! ### 1/5 — No update ever *2023-03-08, version 4.3.1* Need more update and new songs! ### 3/5 — It’s ok *2023-01-10, version 4.3.1* Honestly I’ve learned barely anything ### 1/5 — Can’t sign up! *2022-12-31, version 4.3.1* Can’t sign up/create account to use my new keyboard!!!! ### 1/5 — App is broken *2022-12-25, version 4.3.1* Doesn’t allow you to log in ### 1/5 — Not working *2022-12-20, version 4.3.1* I would give it half a star but that is impossible. I trued to log in at least 100 times and it said username already used I also did random letters like 100 O’s and just random letters nothing works if someone can help me please do nothing is working and I’m about to kill my phone because I’m so mad at this app. ### 1/5 — Can’t login… *2022-07-01, version 4.3.1* I’ve tried several ways to login and every time get the error “The data couldn't be read because it isn't in the correct format”. Probably going to return. ### 2/5 — Sorta works but company does look shut down *2022-06-04* The app and piano integration is pretty cool. Lights up where to play and for a several year relatively experienced piano player, pretty neat. Kids seem to take to it too. Hardware and sound is fine. Maybe 90-95% similar piano keyboards. There’s a small library of music in the app which works - it’s fine but only the music it has is what you can use. No way to important MIDI or scored files to have it displayed. What’s worse - tried to purchase more music since you need their app to drive the piano. Purchases don’t work which is similar to what other users have commented on. ### 1/5 — Failed Purchases *2022-05-29* Takes my money but never gives me my purchases and no support. ## Most critical reviews (10 lowest-rated) ### 1/5 — Не возможно подключиться к приложению *2026-05-29* Обычное смарт~пианино без приложения стоит втрое дешевле. Компенсируйте разницу, раз обрубили эту функцию. ### 1/5 — Laughable *2026-03-15, version 4.4.0* $20 a month for songs they recycle over and over…? And half the time the app doesn’t connect. And the songs…. Laughable. A concert pianist would have difficulty w some of them. And most are unknown. Piss poor. ### 1/5 — I need it please *2024-10-26* Is this app still working? I cant play any music with this. ### 1/5 — The piano doesn’t work it iPhone 15 or new iPads. *2024-05-29* I recently upgraded to iPhone 15 and upgraded our iPad that both use USB-C connector. I bought a mini HD connecting cable to USB-C connector for the phone and iPad and the piano will not recognize either device. Very frustrating to spend so much on a piano and spend so much money on downloading sheet music to not be able to use it within the app. Please fix this issue so that I can use my very expensive piano again. ### 1/5 — Can’t create an account *2024-01-07, version 4.3.2* I set up an account and try to login but either get wrong password or account does exist. I tried a couple of times. Very frustrating ### 1/5 — DONT GET THIS APP/PIANO‼️ *2023-12-04* Got the app after the piano came in and it’s terrible, it wouldn’t let me register or create an account! Kept telling me I was having server issues 🤦🏻‍♀️ yet I was able to scroll through insta and other things that REQUIRE SERVICE! The only the that refuses to work, I installed and uninstalled, I restarted and shut off my phone. Allllll things that was completely unnecessary cuz it wasn’t my phone it was the stupid app!. ### 1/5 — TERRIBLE! *2023-10-14* If you’re buying this piano and plan to use the app with an iPad/tablet, BEWARE!! App is glitchy and while it initially worked fine, piano no longer connects to the iPad/app. Took us 2 months to get a replacement cable which still didn’t solve the problem. Customer service is awful and there is very little social media presence which is a red flag. Just get a regular piano because that’s the only way we can use this “smart” piano. ### 1/5 — Двойка за прекрасную идею *2023-08-17* Приложение все время глючит, вылетает, потом проблема ввести пароли. Проще заново зарегистрироваться. ### 1/5 — The App needs WORK *2023-08-05, version 4.3.1* Took me forever to get the dang lights to turn on, frustrating navigating buttons on the app - super slow to respond. In the sheet music, I have the light turned “on” - I’m all connected to Bluetooth and it still won’t work. Need to exit, go back to settings and turn Bluetooth on and off to get it to connect again. Super frustrating for kid and parents. ### 1/5 — I am very confused *2023-06-27, version 4.3.1* What do I need to type in to sign up? I’ve tried a password and an email but that didn’t work. What is “the correct info”? ## Most praised reviews (10 highest-rated) ### 5/5 — Helped me learn SO quickly *2025-11-18* I learned how to play a new song in the matter of weeks, thanks to this the one smart piano ### 5/5 — Amazing! *2025-02-24* I love this app so so much, it helps me play piano a lot! I feel better about playing piano now, like I can play complicated songs without stress! I definitely would suggest this app! ### 5/5 — Works as intended *2023-06-18, version 4.3.1* Some content locked behind a paywall but everything semi good! ### 5/5 — Amazing! *2022-10-02, version 4.3.1* I love this app so so much, it helps me play piano a lot! I feel better about playing piano now, like I can play complicated songs now! I definitely would suggest this app! ### 5/5 — You know what’s cool *2022-04-19, version 4.3.1* Men👍 ### 5/5 — Disconnect *2021-06-18, version 4.3.0* Hey guys my iPad is not working on the app so I played so much times and it didn’t work ### 5/5 — Amazing🔥 *2020-08-30* It is awesome how it teaches you by led lights ### 5/5 — This app is very helpful for my daughter. *2020-05-30, version 4.2.1* This app is great ### 5/5 — they have some good information *2020-05-28, version 4.2.1* The experience is good ### 5/5 — Nice though the notes *2020-05-25, version 4.2.1* the xplanations are great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*