# Smart Printer App & Scan — user reviews > 1,804 indexed App Store user reviews of Smart Printer App & Scan by Kain Suite Pte. Ltd., rated 4.20/5 from 76,049 ratings. - Source: https://appshunter.io/ios/app/smart-printer-app-and-scan/id1597439129/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-printer-app-and-scan/id1597439129.md - Rating breakdown: 5★ 55,057 · 4★ 5,545 · 3★ 2,908 · 2★ 1,831 · 1★ 10,708 ## What do users think of Smart Printer App & Scan? Overall sentiment: negative **Pros** - ✨ Seamless wireless printing - 📚 Comprehensive features - 🖨️ Reliable printer performance - 🎨 High-quality print output **Cons** - 💰 Expensive subscription fees - 🤯 Confusing setup and connectivity issues - 🔒 Restricted access without subscription - 📢 Aggressive upselling and advertisements - 🤖 Buggy and unreliable app **Commonly reported bugs** - Printer not detected or disconnected frequently - Printing issues and errors - Scanning and faxing functionality not working as expected **Most requested features** - Ability to print without subscription - Improved setup and connectivity process - More transparent pricing and subscription options ## Newest reviews (16 of 1,804) ### 1/5 — Not worth it *2026-08-18, version 4.1.3* If I could give zero stars I would HP is absolutely shocking printer won’t print anything when the paper tray is full and still says there is a problem the ink is full but won’t print anything even payed the subscription fee and won’t do a thing ### 1/5 — Terrible app *2026-08-18, version 4.1.3* Potentially the worst app ever ### 1/5 — HP Instant INK ADVERT *2026-08-18, version 4.1.3* They show you an HP instant ink advertisement that they make notoriously hard to get rid of so you’re stuck into purchasing their subscription to get ink whenever you want. The issue is, I just wanted to connect my printer because trying to get your printer to work with all of the purple and rainbow flashing light is an exercise and insanity. I wish that Apple would just make a printer and just call it the EZ printer and then HP would go out of business! ### 1/5 — Ads are EXCESSIVE *2026-08-18, version 4.1.3* Ads pop up so much it’s hard to even use the app. It is a terrible app all around. I don’t remember it being this bad in the past but if I could rate 0 stars I would ### 1/5 — Sucks *2026-08-17, version 4.1.3* Sucks ### 1/5 — Ads *2026-08-17, version 4.1.3* Ads then more Ads then pay for printing . Nightmare app ### 1/5 — Too many subscriptions *2026-08-17, version 4.1.3* It’s trying to make me pay for the app and the hp paper and ink subscription, that makes no sense. ### 4/5 — Xp4205 *2026-08-17, version 4.1.3* Elmicha1994 ### 1/5 — Installing new HP Printer *2026-08-16, version 4.1.3* Good grief, you have zero time to do any of this stuff. First you must rate them; the try to figure out how to get it to actually work! ### 1/5 — HP has become a SCAM!!! *2026-08-16, version 4.1.3* I have had my printer scanner for decades! Now I have to pay monthly to use it! Wireless capability to my wireless printer I have used for years now requires a monthly subscription. ### 1/5 — Printer connection problems *2026-08-16, version 4.1.3* Trying to reconnect printer and having trouble finding to reconnect printer ### 1/5 — 0 stars if I could *2026-08-15, version 4.1.3* This is the worst set up/app out there all promos take you no where and there is no help to connect if looking for a printer buy ANY other brand this app is the worst and will send you in circles ### 1/5 — Printing *2026-08-15, version 4.1.3* Why should I have to pay to print? Service stinks. ### 1/5 — Can’t do anything until you add in a credit card *2026-08-14, version 4.1.3* Can’t use this app at all until you put in a credit card for this completely free service with the devs hoping you forget you linked your card so they can charge your card after a certain period of time ### 1/5 — Never works without issues *2026-08-14, version 4.1.3* Horrible ### 1/5 — Scam *2026-08-13, version 4.1.3* I signed up for a free trial and they charged my credit card two minutes later. And I can’t get anybody on the phone. Beware. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not the Real App *2026-08-22, version 4.1.3* do not spend 1$ on this app it’s not the official HP App they are lazy scammer trying to steal from hardworking people I Hope you are embarrass of yourself please get some help on this greedy problem of yours and become good for god sake ### 1/5 — Awful *2026-08-22, version 4.1.3* Scam app, tried to charge you to print and makes you watch 2 minutes of ads per page you want to print! ### 1/5 — Don’t Like *2026-08-21, version 4.1.3* I do not like this app. It asked me to scan the brand name on my printer and gave me the wrong name. It also only gave me AirPrint options Trying now to locate how to cancel the 3 day trial. ### 1/5 — Junk *2026-08-21, version 4.1.3* I’m about five minutes from throwing this printer into the street. Nothing but issues since the first day we bought it. ### 1/5 — Worst *2026-08-20, version 4.1.3* Worst won’t let me cancel subscription ### 1/5 — Robbers *2026-08-20, version 4.1.3* Tricks into paying 1 year, which you can’t cancel before 1y, unless you contact apple via their form ### 1/5 — I will never buy an HP again *2026-08-19, version 4.1.3* You now charge people to use a device that we have already purchased. That’s crazy. Also my HP printer that I’ve had does not even connect to WiFi. So looks like I will be buying a new printer but not HP ### 1/5 — 99$ + tx *2026-08-19, version 4.1.3* I bought a HP printer and laptop and I have to pay 115$/year to use this App?! No thanks. ### 1/5 — Junk Printer and Scheme to get $ *2026-08-19, version 4.1.3* Had this printer for a very short period of time when we experienced a power failure. Printer would not reconnect to network. We have tried everything. Then HP wants you to subscribe to the smart program for $59.99 a year to install your printer. That doesn’t work either. I’m over HP and their deceptive business practice. ### 1/5 — Well… *2026-08-19, version 4.1.3* Why do I pay for PRINTING on PRINTER? ## Most praised reviews (10 highest-rated) ### 5/5 — Scandal femme *2026-08-22, version 4.1.3* Scandal femme ### 5/5 — Thanks for nothing *2026-08-19, version 4.1.3* Couldn’t get past HP wanting me to sign up for them. Waste of my time. I deleted it. ### 5/5 — HP Printer *2026-08-18, version 4.1.3* Love this app! ### 5/5 — Printer *2026-08-17, version 4.1.3* Printer ### 5/5 — Printer *2026-08-13, version 4.1.3* Great ### 5/5 — Great handy *2026-08-11, version 4.1.2* Helps out so much I wish I knew about the app ### 5/5 — Versatility *2026-08-10, version 4.1.2* Workflow help is here. The allocations are many and the time saved is tremendous, especially with today’s mobility ### 5/5 — good *2026-08-09, version 4.1.2* it works so well ### 5/5 — My printer *2026-08-02, version 4.1.2* My only complaint is the ink doesn’t last long ### 5/5 — Just got it *2026-07-30, version 4.1.2* So far so good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*