# Smart Printer App & Scanner — user reviews > 247 indexed App Store user reviews of Smart Printer App & Scanner by On Hand Apps - FZCO, rated 4.50/5 from 82,137 ratings. - Source: https://appshunter.io/ios/app/smart-printer-app-and-scanner/id1517103958/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-printer-app-and-scanner/id1517103958.md - Rating breakdown: 5★ 64,961 · 4★ 6,773 · 3★ 2,865 · 2★ 1,535 · 1★ 6,003 ## What do users think of Smart Printer App & Scanner? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Simple setup - 🚀 Convenient printing from mobile devices - 👍 Good print quality - 🚀 Reliable performance **Cons** - 🐛 Connectivity issues - 🐛 Compatibility problems - 🐛 Printing errors - 💰 Expensive subscription model - 🐛 Difficult setup **Commonly reported bugs** - Printer not detected - Frequent disconnections - Printing issues with certain file types - App crashes during use **Most requested features** - More printing options and customization - Improved wireless connectivity - Better support for older devices - Free version with limited features ## Newest reviews (12 of 247) ### 2/5 — Great… But *2026-08-20, version 3.0.0* The connectivity is occasional. SOMETIMES it gets right to work. Sometimes you can’t find a way (pdf, txt, doc, docx, Epson resources… magic incantations. If it’s not being easy—it’s being hard! ### 2/5 — Data collection tool *2026-08-20, version 3.0.0* The fact I have to install an app on my phone to use a printer on a desktop computer at work is ridiculous and just a way for you all to collect additional data that’s none of your business. The software I installed on the desktop computer for this printer should be ALL I need to use it. End of story! Also, don’t hit me with some excuse about how this is intended to be convenient and useful. It’s only so you can collect data on additional people. ### 4/5 — Facile *2026-06-20, version 3.0.0* Utilisation simplifiée super ### 4/5 — Hi *2026-02-24, version 2.9.9* Oké ### 1/5 — Poor customer support *2026-01-21, version 2.9.9* I signed up for a free trail and ended up being billed for the whole year! I’m very displeased and annoyed because there’s no procedure to get a refund. Poor service ! ### 1/5 — Print page is blank *2026-01-13, version 2.9.9* Black cartridge is not operating. ### 1/5 — Difficult *2026-01-09, version 2.9.9* I can’t get it to work. ### 4/5 — Horrible *2026-01-03, version 2.9.9* Difficult to set up I’m sending it back ### 1/5 — NOT FREE - $50/yr so worthless in that regard. *2025-12-29, version 2.9.9* As above though I’ll give it these props - GUI is much better than other apps I looked at and it didn’t require me to waste paper to find out that it was a pay to play app. Should have that info front and center though on its app explanation so people wouldn’t have to waste their time to find this out. For that reason 1* - fool me once shame on you and all… ### 1/5 — Printer *2025-12-22, version 2.9.9* I have an HP desk, jet 2852 wireless and it is not connecting with this app so I will need a refund ### 1/5 — Ne fonctionne pas *2025-12-20, version 2.9.9* Ne fonctionne pas malgré plusieurs tentatives. ### 1/5 — Suzie Purdy *2025-12-01, version 2.9.9* It didn’t print Your test or mine how do I cancel? ## Most critical reviews (10 lowest-rated) ### 1/5 — Oh Dear! *2026-08-17, version 3.0.0* Downloaded and Deleted. ### 1/5 — Cancel subscription *2026-08-05, version 3.0.0* not working please refund and cancel subscription ### 1/5 — Printer doesn’t wake up *2026-07-22, version 3.0.0* I’m very unhappy with this printer because it doesn’t wanna wake up and print when I send it ### 1/5 — Printer connection *2026-06-19, version 3.0.0* Can’t connect to iPhone or computer ### 1/5 — Connectivity Terrible *2026-04-24, version 3.0.0* So many connectivity issues it is taking hours to print my documents due to troubleshooting. ### 1/5 — Problème WI Fi *2026-04-20, version 3.0.0* L’interlocuteur n’a pas répondu à mes attentes. Il m’a dit: Je n’ai pas de baguette magique !! ### 1/5 — Won’t print *2026-03-14, version 3.0.0* Have not been able to get anything to print - not worth $49/year - I don’t understand why Apple charges you to print documents. Just another why to get in your pocket ### 1/5 — Print size *2026-02-19, version 2.9.9* The app doesn’t have any option for different sizes, only plane sheet ### 1/5 — Infuriating *2026-02-15, version 2.9.9* Can’t get it to work untill you pay ### 1/5 — HP services *2026-02-13, version 2.9.9* The overall technical support is poor.Needed to print a document not sign the Magna Carta…..HP need to get rid of this bots,ho back to humans support as the app will not work and then wants subscription after updating…..HP wants membership….for gods sake man all we want to do is print a blooming document why complicate things. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-08-10, version 3.0.0* I love this app so much you guys should try it ### 5/5 — Smart printer *2026-06-10, version 3.0.0* This is my favourite game to play ### 5/5 — Dependably good *2026-05-23, version 3.0.0* Love it ### 5/5 — Easy to install, Fast, just wow, *2026-03-12, version 3.0.0* Easy to install, Fast, just wow, ### 5/5 — Nnagan *2026-02-07, version 2.9.9* Havanga ### 5/5 — I love this printer. *2026-01-21, version 2.9.9* This app is the easiest to set up and use. It really is so simple. I promise you will love this app and Instax square primer. ### 5/5 — Smart *2026-01-19, version 2.9.9* Very convenient ### 5/5 — really good *2025-12-23, version 2.9.9* Really good ### 5/5 — Omg *2025-11-29, version 2.9.9* This works so good use it fast ### 5/5 — بغداد *2025-10-25, version 2.9.9* صور --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*